Zerenity Hotel & Suites

Couldn’t turn off tv all night

Amazing man receptionist He was so kind Weak Wi-Fi connection

とても快適に過ごせました！予約のときは騒音がちょっと心配だったんですが、実際に滞在してみると全然問題なし。スタッフの方もみんな親切で、歩いて3分くらいでレストランがたくさんあって、とても便利でした。Wi-Fiも快適で不自由なく使えました。

It's a budget hotel. great location. immediate surrounding area is not the greatest. staff is friendly and helpful

スタッフはフレンドリーだったが、デポジットが2000ペソだったが、返却時は1000ペソしか預かっていなかったと言われた。部屋のカードキーの扱いも雑でしばらく見つからなかった。

まぁまぁかな

Location is very convenient for tourist and locals

Good location and great value for your money.

Clean and quiet. Breakfast was FANTASTIC. Wifi was spotty but mostly ok. Staff VERY friendly and accommodating.

Zerenity Hotel is a better hotel then i expected. Nice, comfortable and cozy.

We stay room 310, 408 and 406. Room 310, the exhaust fan from ceiling is dripping with water and straight to toilet bowl. You will get wet while you will pee or pass motion. There is no hand and face towel provided at all. no room slippers and door card is not working. I need to open by keys manualy. It is very hassle. The toilet alot of molds on shower side .lastly the kettle provided has burning smell when using it Bathroom towel and bathroom rug is also dirty. No hygiene Room 408/406 - the toilet bowl will not flush, it over flow when flushing. very dirty. Can not even fix it even after changing toilet bowl itself The key card is not working, we need to always use manual keys to open the room. I find that the hotel is new but the amenities is not well maintained. we requested to change room so that we will have better stay but they don't have spare room. And unfortunately they are not able to fix the issues we escalate to them. so we end up we check out early and move to other hotel to stay. I hope the hotel will get improved and provide the basic necessity. And be prepared especially if peak season. Overall experience is bad and dont pass the basic requirement for accomodation

I love that there's a 7-Eleven right next to the hotel.

Cleanliness and Staff & Service are Excellent. Dining and Transportation are very accessible. Most importantly, it's affordable.

Good Job to Sir Jay-R and another Sir JR! Kudos too to the staff at the resto (breakfast). Best customer service, thank you!

No hot water for shower. Toilet flush is seldom fail or repeatedly do so it will flush. Remote TV is not working.

자주 이용하는 호텔로서 위치 및 서비스에 만족합니다.

I have stayed numerous times over the past year, it’s my favourite for location, price, excellent staff service

It was a fairly nice neighborhood and lively atmosphere. Not too crowded.

This was my second visit to the hotel and the #1 reason I love about this place are the Staff. Then you have the cleanliness of the room, and super close to IT Park (where everything is happening). The shower definitely needs an upgrade to make them all "rain shower" and an even distribution of hot and cold water. Wi-fi connections needs to be improved vastly because I do a lot of business online while on vacation. May I also suggest to have a 2 station internet cafe that are connected to a high-speed internet cable, again for tourists who does business online while on vacation. Over all, because of the Staff, Management, and tidiness of the room I'll give this place a 4 star! You can be on the bank that I will be back here next year!

Not happy with my stay, and I left my amenities in the room hotel did not even bother to info me upon checkout.