Grosvenor Suites

This property was in a fantastic area! We really enjoyed the neighborhood and all that it had to offer. It was an easy location to get to other things we wanted to see in Edinburgh. Train and buses were easy to get to but we found it just as easy to walk everywhere. The beach was a short cab ride away and fantastic. Be aware however, this property does not have a lift. We were on the top floor and had to carry our heavy bags up many flights of stairs. The room was comfortable. We all hated the rainfall shower. However, we would stay again as the location and cost were great.

We stayed in the smaller room, which wasn’t quite what we expected as the photos made it look larger. The table and chair felt oversized for the space, and the window was a bit difficult to open. The kitchen being downstairs from the bedroom was a great idea, though, and very convenient. The room could use a few touch‑ups, but overall the building is nice. The tram and buses are just down the road, making it easy to get into the town centre and to the airport.

We had to stay out in the cold for 1hour and 30minutes at 1am once we arrived because they gave us the wrong code for the front door and we could not check in. They never picked up our call when we called to their supposedly 24/7 available phone number and never responded to our messages/emails. Also the curtains in our room were ripped with stains on the bedsheets. Not the best experience, but the location is nice.

The property is located near Haymaket Station. Located in a crescent close St Mary’s Cathedral. The property was clean and the rooms more than adequate, the shower was powerful and the room warm. There was some kitchen facilities, kettle, toaster and microwave. Only issue was we did not receive code to gain entry and had to contact them, we didn’t see the WiFi passcode in the passageway. Our room was on floor 3, which was a bit of a challenge carrying case up the stairs, having arthritis problems. We counted just under 100 steps. Overall we were happy with our stay and would certainly stay again.

Big room, clean, and centrally located

The Room was spacious and clean. It had a decently stocked kitchenette which was convenient. Good service, Thank You.

Good location and comfortable room. The shower took about 5 mins to get warm a few times.

Nice location

Was fije

The check-in was seamless. Room was very spacious; and beds extremely comfortable. The only downside is the bathroom that was not heated and very cold in September; there was draught coming through the window. The shower fixture was broken too. But overall it was good, it is conveniently centrally located close to the main stations for access to trains and airports

Parking not so great. But great location.

The property is easily walkable from the Waverly mile. A stunning church is right across the street where i noticed families walk their dogs at all hours so I always felt safe. I loved the communication and the passcode you would use for the front door and your room so no keys and no reception to deal with. I had a room in the lower floor which made it quiet at any hour. I had a full kitchen and the hottest water when i showered. My first stay but will definitely stay here again for it just had everything I needed. Price was right and location just awesome! Thankyou!

Positives: very spacious, kitchenette that had all the basic essentials convenient to transit, restaurants, very walkable, quiet, fan provided. Cons: bed linens, although laundered were stained. The pillows were stained and appeared to not have been laundered. The shower was extremely small!!! Outlets were in very inconvenient places, under a table, behind a sofa, no lift.

No lift. We climbed 73 stairs with our luggage. No air conditioning

Quaint

We were able to reach the property on foot after getting off the tram at Haymarket Station. Took less than 5 minutes. We were given a code ahead of time for the front door and our room and we appreciated that they were the same so you don’t have to try and remember so many numbers. Our room was on the first floor, no elevators guys, but it wasn’t a problem for us because we only had two carry ons. The room was small but clean and the bed extra comfy! Bathroom was tight and although older everything was functioning and clean. Really appreciated being able to leave our luggage after check out at their second property just 5 minutes away.

I do not reccomend staying at this property. It is a rip off and not kept up.There are mostly cons and a few pros to staying here. Cons: * When we checked in we were given a room that already had someone staying there. We know because we were given the code to their room and saw all their belongings in the room. (So the security was not great.) We called the after hours number and were given a smaller, cheaper room. * The water did not always work. Sometimes we would turn on the faucets and nothing came out. Sometimes a trickle would come out. Other times it was okay. * The shower head was broken. It was suppose to be adjustable and go up and down, but the slide attachment was broken, so you got sprayed by water at mid body. * There are many stains on the carpets, cracks on the walls, and scuff marks. * There wasn't a safe in the room. * Various stuff was being stored in the entry way and halls. * The cost per night is ridiculously expensive. * There is no receptionist at this building. You have to go around the corner to get someone to help you. * The black out curtains don't cover the wondows fully, so light leeks in when you sleep. * It was a huge hassel to get them to refund the difference in money from the two rooms, and it will take a month for my credit card to be refunded. Pros: * The location is good. It is close to stores, retaurants and the train.

Large rooms with ample tea and coffee in the kitchenette. Great location and easy access and felt secure, clean and friendly.

Beautiful room and area.

It was perfect