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Hotel Puerto Palace

Name: Hotel Puerto Palace
Address: c/ Dr, Cobiella Zaera s.n., Puerto de la Cruz, Santa Cruz de Tenerife, Canary Islands, Spain, 38400, c/ Dr, Cobiella Zaera s.n., Canary Islands, 38400, Spain
Rating: 8.6

Hotels

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8.6

/10

Very Good

524 reviews

What Guests Say About Their Stay

Luis Alberto

10.0

/ 10

El hotel y todos sus servicios estuvieron impecables. El desayuno había de todo y de excelente calidad. Amabilidad de sus trabajadores con sus huéspedes. Quedamos muy satisfechos con la estancia en el hotel

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Samantha

10.0

/ 10

Beautiful hotel, staff were friendly and helpful. Very clean and really comfortable beds. The only downside was that after 4pm the only bar snacks were pizza. The drinks were quite expensive too. The evening entertainment could of been better. Apart from those 2 things, the holiday was amazing

joaquin

10.0

/ 10

Excellent buffet breakfast and dinner, nice view, good deal in happy hours Good price for what they offer Staff very helpful and nice Areas for improvement: parking limited at time, WiFi weak at times and they charge for use the safety box in the room

In the Area

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c/ Dr, Cobiella Zaera s.n., Puerto de la Cruz, Santa Cruz de Tenerife, Canary Islands, Spain, 38400

Main Facilities

This accommodation offers:

Outdoor pool

Mini golf

Poolside bar

Basketball

Tennis court

Volleyball

Game room

Children pool

Laundry service

Parking

Luggage storage

Elevator

Garden

Fitness center

Hotel Puerto Palace is a hotel is located at Puerto de la Cruz. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Puerto Palace

c/ Dr, Cobiella Zaera s.n., Puerto de la Cruz, Santa Cruz de Tenerife, Canary Islands, Spain, 38400

Discover More Places

Discover More About Hotel Puerto Palace

General
Near Taoro Park

Location
With a stay at Hotel Puerto Palace in Puerto de la Cruz (San Antonio-El Esquilón), you'll be within a 10-minute walk of Taoro Park and Parque canino Taoro Can. This family-friendly hotel is 17 mi (27.4 km) from Teide National Park and 0.6 mi (1 km) from Timanfaya Theater.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Taoro Park - 0.5 km / 0.3 mi
Parque canino Taoro Can - 0.6 km / 0.4 mi
Risco Belle Aquatic Gardens - 1 km / 0.6 mi
Timanfaya Theater - 1 km / 0.6 mi
Plaza del Charco - 1.1 km / 0.7 mi
San Juan Church - 1.1 km / 0.7 mi
Garden Beach - 1.1 km / 0.7 mi
Playa del Muelle - 1.2 km / 0.7 mi
Sitio Litre Garden - 1.2 km / 0.8 mi
San Felipe Castle - 1.2 km / 0.8 mi
Eduardo Westerdahl Museum of Contemporary Art - 1.3 km / 0.8 mi
Puerto de la Cruz Archaeological Museum - 1.3 km / 0.8 mi
Church of Nuestra Senora de la Pena de Francia - 1.3 km / 0.8 mi
Dock of Puerto de la Cruz - 1.3 km / 0.8 mi
Tenerife Beaches - 1.3 km / 0.8 mi

The nearest airports are:
Santa Cruz de Tenerife (TFN-Tenerife North) - 28.7 km / 17.8 mi
Tenerife South Airport (TFS) - 92.5 km / 57.5 mi

The preferred airport for Hotel Puerto Palace is Santa Cruz de Tenerife (TFN-Tenerife North).

Facilities
Dip into one of the 2 outdoor pools or 2 hot tubs and enjoy other recreational amenities, which include an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto de la Cruz? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Dining
You can enjoy a meal at the restaurant serving the guests of Hotel Puerto Palace, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar.

Rooms
Make yourself at home in one of the 314 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries.

All facilities in Hotel Puerto Palace

Facility

Outdoor pool

Mini golf

Poolside bar

Basketball

Tennis court

Volleyball

Game room

Children pool

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Kids and Pets

Babysitting with surcharge

Family-friendly Facilities

Children pool

Transportation

Limited parking

Food and Drinks

Poolside bar
Snack bar

Things to Do

Outdoor pool
TV lounge
Garden
Library
Spa
Sauna
Pool sun loungers

Connectivity

Free WiFi

General

Banquet
Ballroom
Reception hall
Parking
Terrace

Public Facilities

Coffee/tea in lobby
Elevator
Smoke-free area
Safety deposit box

Hotel Services

Laundry service
Multilingual staff
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

Business Facilities

Meeting rooms
Business facilities
Conference rooms
Computer station

Nearby Facilities

Gift shop

Sports and Recreations

Fitness center
Basketball
Game room
Volleyball
Mini golf
Tennis court

Accommodation Policy & General Information in Hotel Puerto Palace

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note that this property has a dress code that requires long pants in the restaurant during dinner hours.

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 16:00 - 00:00 - to 12:00
Available rooms at Hotel Puerto Palace	314
Number of floors in Hotel Puerto Palace	4
Another facilities in Hotel Puerto Palace	Babysitting with surcharge, Children pool, Limited parking, Poolside bar, Snack bar

Frequently asked question in Hotel Puerto Palace

What is normal check-in & check-out time at Hotel Puerto Palace?

The standard check-in time at Hotel Puerto Palace is starting from 16:00 - 00:00 while the latest check-out time is at Before 12:00

How many stars does Hotel Puerto Palace have?

Hotel Puerto Palace is a 4.0-star hotel.

How many floors does Hotel Puerto Palace have?

Hotel Puerto Palace has 4 floors.

How many rooms does Hotel Puerto Palace have?

Hotel Puerto Palace has 314 rooms in total.

What are the guest reviews for Hotel Puerto Palace?

Hotel Puerto Palace is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel Puerto Palace

Overall Ratings & Reviews Hotel Puerto Palace

Other sources (524)

8.6

Very Good

From 524 reviews

Cleanliness

9.2

Room Comfort

8.4

Location

7.6

Service and Facilites

8.8

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Traveler Reviews Hotel Puerto Palace

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Top reviews

sofi

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

me gustoo

Luis Alberto

with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Samantha

Family

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

joaquin

with Partner

10.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

andrej

Friends and family Family

8.0

/10

Reviewed 36 week(s) ago

Hotels.com verified review

Staff very friendly and helpful, hotel and rooms dated but very clean

Paul

Friends and family with Friends

6.0

/10

Reviewed 50 week(s) ago

Hotels.com verified review

Room was clean. Needed a tea and coffee maker.

Daniel

Leisure with Partner

10.0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

Spoilt for choice in terms of amenities. Friendly, helpful staff. Very strong wifi

Ulises

Leisure with Partner

10.0

/10

Reviewed 52 week(s) ago

Expedia Group verified review

Staff , always nice and helpful. The amenities excellent, breakfast and dinner very good and variety!

Darran

Leisure

8.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

Hotel and staff very good, but wifi reception in the room was nonexistent.

Louis

Leisure

10.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

Fantastic stay with great value for money and stunning views of Mt. Teide. The staff were welcoming and professional, and the food was outstanding—especially the poke bowl! The evening entertainment was a highlight of our visit. Parking was a bit limited, but it was an easy walk to Puerto de la Cruz, so it wasn’t a problem. Highly recommend!

Kassime

Friends and family with Friends

8.0

/10

Reviewed 58 week(s) ago

Hotels.com verified review

Lovely pool area and bar, happy hour on drinks! Food was good, enjoyed our stay! Reception very welcoming.

Verified traveler

with Partner

10.0

/10

Reviewed 69 week(s) ago

Hotels.com verified review

We overall enjoyed our stay along with their resort style pool. The breakfast was good, although the “hot food” could have been much hotter!

Andrea

8.0

/10

Reviewed 79 week(s) ago

Hotels.com verified review

Nice garden and swimming pool complex. Room are hold but big and great views

Brian

Friends and family with Friends

8.0

/10

Reviewed 82 week(s) ago

Hotels.com verified review

beautiful property in a good location. check in was fantastic b/c of the staff. i wish i wrote down her name. she was so nice and fun. also a fantastic breakfast buffet and lively evening entertainment. i would stay here again for sure.

Richard

Business

10.0

/10

Reviewed 86 week(s) ago

Expedia Group verified review

Lovely hotel, I had a nice room and I enjoyed the breakfast. Staff pleasant and helpful. I'll be staying again next year.

Matthew James Edward

Leisure with Partner

8.0

/10

Reviewed 89 week(s) ago

Expedia Group verified review

Nice hotel, but absolutely nothing to do locally

Mihai

10.0

/10

Reviewed 102 week(s) ago

Expedia Group verified review

All is beautiful!

Jane

6.0

/10

Reviewed 104 week(s) ago

Hotels.com verified review

The hotel is a bit dated and old fashioned and its clientele seem to largely be bus tours and package tourists. It is out of the central town area, up a hill, but it is an easy 25 minute walk down and there are buses to come up the hill from part of town. The swimming pool area is lovely and well maintained and the main attraction to the property. They allow smoking on balconies, encouraged by ashtrays on the balcony tables. This meant it was unpleasant to sit on the balcony or have my door open for fresh air. The staff were not friendly and can best be described as bored indifference, both the front desk and restaurant. I don’t think I saw one of them crack a smile let alone welcome a guest. The cleaning and bar staff were friendly as usual.

Allison jane

Leisure with Partner

10.0

/10

Reviewed 109 week(s) ago

Expedia Group verified review

The staff were very helpful and polite, nothing was too much trouble. Hotel and food excellent. Definitely going back

Augustina

Leisure

10.0

/10

Reviewed 124 week(s) ago

Expedia Group verified review

Hotel tidy, staff very friendly and welcoming. Food good and different choices. Very glad i went for half board. great evening entertainment

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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