Iberostar Selection Albufera Playa - All Inclusive

Everything was lovely and enjoyable but the beach has a lot of seaweed and so sadly did not spend time there but the resort is great.

Beautiful property! Food and drinks were great, particularly great cocktails! Biggest feedback is that there should be more adult only areas. Fine if you’re a family but not great if you’re travelling as a couple, no bar, dining or pool areas without kids

Extremely friendly staff, little strip of forest on sand dunes between

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Ok

Mostly all excellent apart from the dinner at the bbq. Not good service and burgers were not the best. Mexican was amazing though and best way to finish the holiday.

Amazing staff and beautiful property. Food quality and variety was great, rooms were clean and everything was actually greater than presented in photos. A great place for families looking for a safety and convenience.

We booked the premium seaview room with the double bed and when we checked in, we got a room with no sea view but the parking lot instead and only one small bed. The resort was completely booked out so we had to stay in that room the first night. Luckily, the guest manager Teresa upgraded us to a seafront view suite starting the next day which was wonderful. The next three days were nice. The food was good and so was the service, to the most part. Some of the staff does not speak English, so it was challenging at times to communicate the food that we wanted and special needs we had due to food allergies which the hotel does not communicate about with their food. On day 4, my wife and I got a massage at the spa. Her therapist used menthol gel and put it on my wife's ears and upper face with some of it getting into her eye, all without asking prior. My wife had a reaction and immediately showered off at the spa. Burning and a headache followed. She then asked for a cream to help sooth her skin. After the applied the cream, they asked her for 54 Euros extra, for just the cream. We obviously were furious. The therapist caused this problem in the first place and then charged extra for a littlw bit of cream? I spoke with the guest manager Teresa about this and all we got was that their staff are professionals. No "I am sorry this happened". After talking to Teresa's manager, we got at least the massage refunded but still paid for the cream. That was all totally mismanaged.

Hacía tiempo, por no decir nunca, que visitaba un hotel sin tener ni un reclamo de nada. Atención exquisita desde las recepción con Antonio y sus compañeros, gente de barra como Raquel (una crack de los mojitos) y cómo lo dan todo por la noche q están a tope. Shows de los mejores q he visto, una banda de rock alucinante con buena música nostálgica. 5 estrellas no es suficiente para valorar lo bien q lo hemos pasado.

This is a great resort with good food and many restaurant choices. Was disappointed that the beach is public and crowded. There were Lots of children, loyd sometimes

Perfect hotel for family. Best all inclusive we’ve ever stayed at. Great food, wonderful staff, perfect activities and location!

Kids,kids running everywhere/ when getting food at restaurants- hold your plates tight as parents don’t care. Kids yelling at the beach all day…. Not a place to relax

Let’s start with the good stuff : - the food is excellent, in quality and variety, especially the buffet. - the staff are very nice, friendly and professional. Special thanks to the people working in restaurants and the animation team. Small issue was with the house keeping which do our room a bit late (usually after 3pm), probably short stuffed, not the ones to blame. What I didn’t like about the hotel: - the hotel provides you with a water carafe which you have to fill each time from a common water dispenser and it’s terribly slow so at night times you have to do the line. If you wake up in the middle of the night thirsty then it’s an issue. It’s good to be eco conscious but making money out of that by selling a small reusable « plastic » bottle for 4.90 doesn’t seem so ethical. Walking around the hotel you can see that everyone has it. - we booked a premium room which has nothing premium but a convertible couch which is non confortable at all. -at the check-in we have been told that there is a nice rooftop pool with an amazing view but we found out when we were heading up there that you need to pay extra fees (star prestige or something) to get access to some parts of the hotel including that. Ps: when I pay for an all inclusive, I expect to have 3 meals per day, if the check-in is at 3 and the check-out is at 11 then you can’t have that.

Nice looking property. Great food in most places. Mexica restaurant was confusing, served something but not Mexican food and served so little of it that we followed up with a visit to the buffet The resort has no ambiance or character. Entertainment staff show no personality. Learn from your Mexican, Dominican and Jamaican properties. They are fun. By day two, Starfriends know my kids by name. This place feels like no one really wants to be there: clock in, go through the motions, clock out. I have not even met the star friends here - no idea who they were. People serving food (especially the gentleman grilling meats in the buffet by the beach) should work on keeping their attitudes under control - I don’t need their snarky comments. Overall a good experience but nothing to write home about…

Wonderful family hotel. The complex is with multiple pools. My child was never got bored during our 5 days stay.

We spent a lovely long weekend at Iberostar Selection Albufera Playa. ROOM: We booked a shared pool room but didn’t get what we paid for (the room was near the shared pool but not in front of it which isn’t the same experience) so we asked to change and the reception team was very quick to offer a better room with a balcony which was great! POOLS: there’s a few pools spread around the resort, all great for different moments of the day. Our 3 year old daughter had a blast on the Kids pools with slides and mini disco at the end of the day. FOOD: The food was really good, the buffets had such a great variety - lots of fruits, salads, vegetables, deserts, and many different main options: paella, meat, any thing you would want. We tried the 3 restaurants: Greek and Mexican were very nice! The Spanish one was recommended to be the best one, but although the setting of siting outside under trees listening to great live music, the food was disappointing. Drinks in general were great, lots of options behind the bars at all times. ENTERTAINMENT: the entertainment was such a great surprise! There’s lots of activities throughout the day for all ages; in the evening there’s also a show/presentation (band playing 80s, a group of dancers performing songs from Adam’s Family, rock band)

We loved everything about this all inclusive resort. The food, the property grounds, the beach, but the main star of this resort is THE STAFF.. THANK YOU!! we had the best of the best here. We should be back. Last but not least, please change the outdated television in the rooms.!! No smart TV is not acceptable these days. See you guys soon

Hotel was nice but the food situation was not great. There were restaurants but we were unable to get reservations as they were full the entire time we were there (4 nights) so we were forced to eat the buffet for every meal which was ok for 1 or 2 meals but not 3 meals a day for 4 days.

Overall fantastic experience. We have stayed in multiple locations such as Dubai, Turkey and USA. In terms of value for money this was by far the best. The food was very tasty and lots of healthy options. The room and 24hr cafe was great too. Very clean and modern. Even the private beach was perfect as not to many people and its not to much of a walk from the hotel. I will be staying here again in future. One slide downside would be gym could be made bigger and the spa is not that great.

Excellent, one of the best value for money hotels I've ever been to… very beautiful and we had a great time, our child loved the programs!!!Léa