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Suites You Zinc
Apartments
7.8
/10
Pleasant
354 reviews
What Guests Say About Their Stay
Anna
10.0
/ 10
Great service by the Zinc team. The care given was appreciated.
The apartment was very clean- only reason I gave 4 stars was an ancillary item wasn't clean which could easily be missed. (Spare blanket)
I would recommend staying with Zinc.
Cynthia
10.0
/ 10
Everything was great! Loved that we didn’t need a physical key and could just use the app on our phone.
REINALDO
10.0
/ 10
The Hosts are very nice and helpful, the location is ideal to visit Madrid, a lot of interesting places around to visit just walking distance.
In the Area
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Calle Arenal, 10, Madrid, Community of Madrid, Spain, 28013
Main Facilities
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WiFi
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What's around Suites You Zinc
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Calle Arenal, 10, Madrid, Community of Madrid, Spain, 28013
Discover More About Suites You Zinc
Location
Suites You Zinc is a apartment in a good neighborhood, which is located at Madrid.
About Suites You Zinc
With all facilities offered, Suites You Zinc is the right place to stay.
All facilities in Suites You Zinc
Others
Hotel Services
- Luggage storage
- Express check-in
- Express check-out
General
- Parking
- Parking (surcharge)
Public Facilities
- Smoke-free area
- Others
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Suites You Zinc
Important Note
- Airport shuttle fee: EUR 30 per vehicle (one way)
- Self parking fee: EUR 20 per day
- Crib (infant bed) fee: EUR 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- Noise-free guestrooms cannot be guaranteed
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are required to download the property's Stay My Way mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | From 14:00 - Before 11:00 |
Available rooms at Suites You Zinc | 35 |
Number of floors in Suites You Zinc | 5 |
Another facilities in Suites You Zinc | Luggage storage, Express check-in, Express check-out, Parking, Parking (surcharge) |
Frequently asked question in Suites You Zinc
What are available facilities at Suites You Zinc?
There are top facilites at Suites You Zinc such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Suites You Zinc?
The standard check-in time at Suites You Zinc is starting from From 14:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in Suites You Zinc
Other sources (354)
7.8
Pleasant
From 354 reviews
Cleanliness
7.8
Room Comfort
7.8
Location
10.0
Service and Facilites
8.0
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Traveler Reviews Suites You Zinc
Number of reviews per page
20
40
Top reviews
Anna
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great service by the Zinc team. The care given was appreciated.
The apartment was very clean- only reason I gave 4 stars was an ancillary item wasn't clean which could easily be missed. (Spare blanket)
I would recommend staying with Zinc.
lee
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Not the best to check in online. A few issues with passport recognition. A little frustrating. Would rather deal with people than a chat bot.
Cynthia
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Everything was great! Loved that we didn’t need a physical key and could just use the app on our phone.
Angela
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great location, the apartment is in the middle of the main tourist area but you could not hear any noise when the window was closed. My only complaint is that both bed mattresses are old and sink in too far when sleeping causing back and hip pain for both my husband and I and we are only young, they really need to be replaced.
Kattia
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
El estado del colchón no era bueno. Por lo demás todo fue muy bueno.
Dominick
Leisure Family
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The suites are spacious and in a great location with great security to get in. The rooms can use better storage for luggage and clothes. The only BIG negative. The walls are THIN you will your neighbors, you will hear every. Little. Motion, moan and thump.
So if you take kids keep them
Out of the room with an adjacent wall.
Chelsea
Leisure Family
6.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The surrounding area was great at this place. Everything was nearby and convenient.
However, the place itself was outdated. The water heater needed a value replacement and we did not have hot water for hours. I reached out to receptionist and we were not provided with an update until I reached back out once a few hours had passed by. Room was clean, but the entrance and other floors appear to be hostels and there was a slight confusion. It was a good place to just sleep and get ready for the day.
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Vlad
Leisure with Children
8.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Amazing location, person we communicated tried to be helpful. However if you come late night with the car, you may have a problem with parking. Also appartment wasnt cleaned well, had no soap, not enough towels.
Benjamin
Business
4.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
The internet did not work at all in the back half of the apartment (where there was a desk for working). In the living room area, it was was very poor and lots of Zoom calls were dropped.
The check in experience was horrible. They have no staff in the building but rather in another building 2 blocks away. You have to use your phone to open building and unit doors, and they insist they cannot give you a key or card.
The kitchen lacked some basic things: cutting board, knife to cut vegetables/meat/bowls for cereal.
An alarm went off twice, once at 1am in the morning. It was dysfunctional and I notified them both times. That I had to be woken up at 1am and then notify them a second time speaks to the poor service.
When you write to them, a chat bot answers you. It doesn't identify itself as a chat bot, so this conversation be a real waste of time. I would rather wait for their working hours than have a chat with a bot.
The hotel is located half a block from the Plaza del Sol. It has 2 metro lines and a train line (cercanías). It was very convenient. However, the street (Arenal) was so incredibly busy, you couldn't walk around. I have never seen such a busy street in my life, and I personally found it very unpleasant.
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REINALDO
Leisure Family
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
The Hosts are very nice and helpful, the location is ideal to visit Madrid, a lot of interesting places around to visit just walking distance.
Ching
8.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Great location, easy to find.
Paolo
Friends and Family
10.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Excellent location and property. Hosts were excellent also. I highly recommend.
Gisela
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Excelente departamento, muy bien ubicado cerca a la Plaza del Sol
Christopher
Business Family
2.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Do not recommend. We stayed here for 4 nights and nobody was able to sleep due to noise 24/7. The main bedroom faces off to a constantly busy pedestrianised street and above a late night sandwich shop. When people enter/exit the building, you hear everything, particularly in the living area / 2nd bedroom. We wanted to move and amongst the advice was to buy some earplugs. We didn’t sleep and didn’t want to spend time in the apartment. It was clean.
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Tatiana
8.0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
Excellent cental location. Apartment spartan but clean and functional.
Could do with a spatula and a few more dishes/cooking utensils.
Should have clearer explanation of how to get into building and apt.
Alissa
8.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
The location was wonderful! Would stay here again. My husband and I were worried about the noise but we didn’t have any problems! Such a fun experience.
Samantha
Friends and Family
10.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
I'd read mixed reviews before booking, but for 3 nights it was a good price and you cant get a better location, so we booked.
I can only comment on our own experience, 31, 3rd Floor.
The lift does not stop at 3, but does stop at 2. If you have suitcases, take note!
The apartment was fine for us and our teenage daughter. It was clean, comfy and there was plenty of space when the sofa bed is put away. Basic kitchenette and small bathroom with a shower, but big enough, and clean. Good air con too, though fiddly to initially turn on with the remote.
Its a relatively modern apartment, and yes, some bits here and there are worn, but this didnt impact our stay and we would be happy to stay in that apartment again.
2 tube stations, Sol and Opera, within a 3 or 4 minute walk and many of Madrid's hilights are within a 20 to 30 minute stroll. Some are closer.
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Verified traveler
Friends and Family
6.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
Communication from the management could have been better. It took us 15 minutes to find the building once we were dropped off by the uber. Elevator takes you to only foors 1, 2 and 5. My room was on 4 which meant I had to lift my luggage on the stairs.
The hot water tank is very small. It produces hot water enough for just one person. The water pressure is extremely low as well.
Wifi didnt work for me at all during our stay.
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David
8.0
/10
Reviewed 59 week(s) ago
Hotels.com verified review
Convenient location in the centre of the city. The accommodation was spacious and well maintained. It was useful to be able to deposit our luggage in the nearby office on our day of departure. Good value for central Madrid.
marisol
Leisure Family
6.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
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Number of reviews per page
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