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Heritance Kandalama
Hotels
8.8
/10
Very Good
585 reviews
What Guests Say About Their Stay
Manami
10.0
/ 10
The overall experience is on another level. The design and architecture are amazing, with lots of wildlife around the property. The staff are exceptionally professional. The food was excellent, with a wide variety of options, all of which were delicious. One tip: try to avoid the busiest times for breakfast and dinner, as it can get very crowded and noisy. Take some time to walk around the property and immerse yourself in the nature and architecture created by Geoffrey Bawa.
Haruka
10.0
/ 10
The architecture was superb with the hotel beautifully blending into the nature!
I think I had the best night sleep in this hotel as the place was so quiet and pleasant.
Also getting to see some monkeys freely wondering around the facility was very refreshing too!
The highlight was the infinity pool, which does not seem as impressive in size at a first glance, but once you dip in, you’ll know why this place is special.
I loved the pool so much that I could stay there the whole afternoon!
It is located fairly closely to the Sigiriya Rock so was pretty accessible after our hike.
Would definitely come back again!
Jegath
10.0
/ 10
The hotel's setting on the edge of a lake that is a magnet for wildlife is fabulous, the views are amazing. The service was wonderful, with all the staff being charming and helpful. We were particularly impressed by the hotel driver who took us to Sigiriya and then onto our next stop in Kandy.
In the Area
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Kandalama Lake front, Matale Division, Matale District, Central Province, Sri Lanka, 21100
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Heritance Kandalama
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What's around Heritance Kandalama
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Kandalama Lake front, Matale Division, Matale District, Central Province, Sri Lanka, 21100
Discover More About Heritance Kandalama
Location
Heritance Kandalama is located in area / city Matale North.
About Heritance Kandalama
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Heritance Kandalama exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Heritance Kandalama.
All facilities in Heritance Kandalama
Others
Hotel Services
- Laundry service
- Express check-in
- Newspaper in lobby
- Tours
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Hot tub
- Outdoor pool
- Spa
- Library
- Sauna
- Steam room
- Pool sun loungers
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
- Elevator
General
- Banquet
- Smoking area
- Parking
- Terrace
Business Facilities
- Meeting facilities
- Business center
- Computer station
Transportation
- Airport transfer
- Valet parking
Food and Drinks
- Bar
- Breakfast
Sports and Recreations
- Billiard
- Fitness center
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Heritance Kandalama
Important Note
- Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
- Airport shuttle fee: USD 220 per vehicle
- Rollaway bed fee: USD 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (December 24) Gala Dinner per adult: USD 150
- New Year's Eve (December 31) Gala Dinner per adult: USD 150
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Heritance Kandalama | 152 |
Number of floors in Heritance Kandalama | 7 |
Another facilities in Heritance Kandalama | Laundry service, Express check-in, Newspaper in lobby, Tours, Luggage storage |
Frequently asked question in Heritance Kandalama
What are available facilities at Heritance Kandalama?
There are top facilites at Heritance Kandalama such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Heritance Kandalama?
The standard check-in time at Heritance Kandalama is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Heritance Kandalama provide breakfast?
Yes, Heritance Kandalama provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Heritance Kandalama
Traveloka (1)
Other sources (585)
8.8
Very Good
From 585 reviews
Cleanliness
8.8
Room Comfort
8.8
Location
8.2
Service and Facilites
8.8
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Traveler Reviews Heritance Kandalama
Number of reviews per page
20
40
Top reviews
David
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Resort is built in a peaceful and serene location around trees, rocks and a lake with some breathtaking scenery. It would benefit from hiring staff with fluent English. Sometimes it was hard to get their understanding.
Manami
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The overall experience is on another level. The design and architecture are amazing, with lots of wildlife around the property. The staff are exceptionally professional. The food was excellent, with a wide variety of options, all of which were delicious. One tip: try to avoid the busiest times for breakfast and dinner, as it can get very crowded and noisy. Take some time to walk around the property and immerse yourself in the nature and architecture created by Geoffrey Bawa.
Read More
Haruka
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The architecture was superb with the hotel beautifully blending into the nature!
I think I had the best night sleep in this hotel as the place was so quiet and pleasant.
Also getting to see some monkeys freely wondering around the facility was very refreshing too!
The highlight was the infinity pool, which does not seem as impressive in size at a first glance, but once you dip in, you’ll know why this place is special.
I loved the pool so much that I could stay there the whole afternoon!
It is located fairly closely to the Sigiriya Rock so was pretty accessible after our hike.
Would definitely come back again!
Read More
Jegath
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The hotel's setting on the edge of a lake that is a magnet for wildlife is fabulous, the views are amazing. The service was wonderful, with all the staff being charming and helpful. We were particularly impressed by the hotel driver who took us to Sigiriya and then onto our next stop in Kandy.
Apsara
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Beautiful hotel with breath taking views!
The room, staff, and buffet were outstanding. I would recommend power outlets near the bed for best guest experience.
Overall it was a memorable and perfect stay for us.
Highly recommend this gem for anyone looking for relaxation and luxury!
Andrew
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Hotel is excellent. Staff amazing. A couple of issues with the food were the only problems. We will stay here again.
Ann
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Amazing staff , food & hotel.
Melanie
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
This is a beautiful and well-designed hotel in a unique location next to the lake and jungle. The staff were attentive and thoughtful. The only downside was the dining options - the menus are international and expensive, and the remote location of the hotel makes it difficult to eat elsewhere. We would have preferred more local Sri Lankan options. However, the buffet breakfast was varied and impressive.
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Anton
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Amazing location
Food was phenomenal
If i have to nitpick, the rooms could use a little upgrade with its fixtures
Over all it was worth every penny.
fiham
Leisure with Children
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Love the place and location
Elinna
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
The Heritance is like no other hotel you would have stayed at before. They are so seemlessly integrated with the jungle around them that you'll be able to experience the surrounding nature whilst staying at the hotel. The staff are all so accommodating and you can book cool dsy trip excursions at reasonable prices. The buffet breakfast, lunch and dinner were unbelieveably good. The lady that makes fresh hoppers is thr best!
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Rochelle
Leisure Family
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Property was amazing. There was a smell from the shower drain hole.
Everything else was fabulous
Malabika
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Too many bugs, frogs and lizards.
Withanage
Leisure Family
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Always love the place. Visited 20 years ago for my honeymoon. This time was my second trip to hotel. Absolutely loved it.
Joseph Alexis
10.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
Amazing location and building which blends right into the beautiful nature surrounding it. Has all the facilities you need as well as extra activities. Food could be better as could the pool bar service. Had a wonderful stay
Salomi
Leisure Family
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
Love this place, and its people 😊
Robby
Leisure with Friends
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
We had a wonderful stay! The staff was friendly and helpful from the moment we arrived to the moment we left. The housekeeping staff was particularly lovely. We enjoyed the different towel animals they created. Our room was comfortable. The bathroom was quite spacious. And the onsite restaurants were delicious. We appreciated the wide variety of food available at breakfast. Highly recommend this hotel.
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Frank Thanh
Leisure Family
10.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
The serenity of this property is worth a few nights stay.
Susan
10.0
/10
Reviewed 74 week(s) ago
Hotels.com verified review
Wonderful location for a hotel. Fabulous views. Very good room. Only concern was the number of large groups staying there who dominated the restaurant.
Dr Sas
Leisure Family
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Everything was fine. highly recommend.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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