Sentido Heritance Negombo

Hotels
9.0
/10
Exceptional
495 reviews

What Guests Say About Their Stay

Emma

10.0
/ 10
Outstanding hotel. Great rooms, great breakfast, lovely pool, great location for exploring Negombo.

Mary

10.0
/ 10
Staff and Concierge Sampath arranged our last requests perfectly and definitely visit thecrestsurant he referred us to Sameetha very reasonable and outstanding!

Alistair

10.0
/ 10
Very pleasant and helpful staff. Room was also very quiet which is important to us.
In the Area
See Map
175, Lewis Place, Gampaha Division, Gampaha District, Western Province, Sri Lanka, 11500

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Sentido Heritance Negombo is a hotel is located at Gampaha Division. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sentido Heritance Negombo

175, Lewis Place, Gampaha Division, Gampaha District, Western Province, Sri Lanka, 11500
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Discover More About Sentido Heritance Negombo

Location


Sentido Heritance Negombo is a hotel is located at Gampaha Division.

About Sentido Heritance Negombo

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sentido Heritance Negombo exclusively for you.

Sentido Heritance Negombo is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sentido Heritance Negombo.

All facilities in Sentido Heritance Negombo

Others Sentido Heritance Negombo
Others

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

Things to Do

  • Outdoor pool
  • Garden
  • Spa
  • Pool sun loungers

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sentido Heritance Negombo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for English breakfast: approximately USD 21 for adults and USD 10.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

The additional mandatory fee comprises the insurance fee. All mandatory fees must be paid directly to the property immediately after booking.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sentido Heritance Negombo
139
Number of floors in Sentido Heritance Negombo
3
Another facilities in Sentido Heritance Negombo
Bar, Poolside bar, Breakfast, Snack bar, Outdoor pool

Frequently asked question in Sentido Heritance Negombo

What are available facilities at Sentido Heritance Negombo?
There are top facilites at Sentido Heritance Negombo such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sentido Heritance Negombo?
The standard check-in time at Sentido Heritance Negombo is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Sentido Heritance Negombo provide breakfast?
Yes, Sentido Heritance Negombo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Sentido Heritance Negombo have?
Sentido Heritance Negombo is a 5.0-star hotel.
How many floors does Sentido Heritance Negombo have?
Sentido Heritance Negombo has 3 floors.
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More Reviews from Other Guests in Sentido Heritance Negombo

9.0
Exceptional
From 495 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Sentido Heritance Negombo

Number of reviews per page
20
40
Top reviews
Zoe
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff were excellent, room is good and pool is lovely. Unfortunately there was a huge amount of noise from street level until 2am including drums and microphone singing. It was impossible for myself or my baby to sleep which was the point of getting a hotel near the airport.
joan marjorie
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

5 star view of the ocean, 3.5 star room, 2 star service from the staff. Stayed for 4 nights, first day was ruined due to being given a sub standard room. After complaining to the supervisor, we were given a nicer room with a beautiful view of the pool/ocean - but the room felt more like 3.5 star - nothing special, No mini bar and room was outdated. Paid nearly $200/night, not worth the price. Breakfast was the same for all 4 days of our stay. Also, felt that people of color are treated differently and raised this with the supervisor. The arrogant male staff in particular at front desk, restaurant and pool area need to be trained properly. This was raised with the supervisor.. Note that an additional 10% service charge, 18% VAT is added to food/beverage/spa.
Read More
Emma
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Outstanding hotel. Great rooms, great breakfast, lovely pool, great location for exploring Negombo.
Karen
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

They did very well under difficult circumstances. On the positive side while we were there a cyclone and huge flood hit the island. The worst weather situation since 1902. Most tours were canceled and most visitors were stranded. They did their best. There was no power for a very long time. Actually, the power was off on my side of the building for the last 24 hours. We were there.. They did their best in terms of trying to keep the water out of common areas which was a full-time job for many people. So I would give them an A+ for that. When we arrived, we asked if we could get an early arrival room and they said the hotel was fully booked and there were no available rooms however, if we paid $75 then we could go into our rooms immediately. So no available room is fully booked unless you paid. I thought that was poor form but it’s their policy I guess. I wasn’t particularly impressed with the food. Cafeteria food basically.
Read More
Teresa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Stay was fun and enjoyable
Mary
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff and Concierge Sampath arranged our last requests perfectly and definitely visit thecrestsurant he referred us to Sameetha very reasonable and outstanding!
Alistair
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very pleasant and helpful staff. Room was also very quiet which is important to us.
Samantha M
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Wonderful place to stay! The staff are so friendly and nice, the services were worth the price and the food is excellent
Linda
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

We only wish we didn’t start our 5-week stay here! It was so amazing that most of our other accommodations paled in comparison. We don’t normally stay in this kind of hotel as we tend to prefer smaller, less fancy hotels. But this was the perfect place to chill for 3 nights as we got over our very long flight to Sri Lanka. Our room was gorgeous, the staff were lovely, the pool was just what we needed and the buffet breakfast was so good!!!! We loved the location and walked one way along the beach and roads on one day and the other way on another day. Each day we walked well over 10km-15km and felt safe the entire time. The hotel is close to many restaurants and we highly recommend it for your stay in Negombo.
Read More
Hemi
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very nice hotel, great rooms, very friendly staff over all highly recommend.
Tasnim
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Loved the service
Bianca
icon-Leisure
Leisure
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The staff was amazing, and I enjoyed being right on the water. The room was dated, and the property left a bit to be desired. But I had a nice weekend and spa experience here.
Rudrarajeev
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Good
Chris
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Fabulous hotel to end our fabulous Sri Lankan holiday. Great array of bars and restaurants nearby, cracking swim up bar and only 20 minutes to the airport.
Bernadette
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Wonderful staff and quality food and rooms.
Katie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Modern, clean and great facilities
Sarah
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Had a comfortable and luxurious stay here for our first three nights in Sri Lanka. Travelled in June which is off season / monsoonal however we barely saw any rain - sunbaked by the pool most days and was very relaxing to travel in the quiet season - at times had the whole pool and grounds to ourself. Buffet breakfast was incredible and had soooo many options. Grounds were beautifully maintained and the gym was perfect too
Read More
Kim
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Very nice hotel- big comfy beds in a spotlessly clean room. The hotel is well laid out inside and around the gardens and pool areas. There is plenty of space between umbrellas and the pool staff were very attentive. The restaurant was well stocked with multiple choices for even the fussy eaters. I would like to
Nilou
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

We had a beautiful view from our room. However, the latter didn’t look like the photos I’ve seen on Expedia. The room was quite tired and is in need of a refurbishment. It didn’t feel like a 5 star hotel, but more a 4 star. The bathroom also needs a good clean (mould in the shower, dirty sink, smell drains etc). The bed was comfortable and we had a good night of sleep. We booked a full board package. We were surprised to see that there was no buffet and a limited set menu (with very cheap options). Nonetheless, we were offered alternative options. The food that we ordered were generally nice and the breakfast buffet selection was one of the best we’ve had in Sri Lanka. It had a good continental selection. Overall, the experience was OK but I would not return unless the property was refurbished and installed decent air conditioning in common areas (eg lobby, bar, restaurant etc).
Read More
David
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Staff, food and rooms were all excellent
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Sentido Heritance Negombo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 495 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sentido Heritance Negombo

Number of reviews per page
20
40
Top reviews
Zoe
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff were excellent, room is good and pool is lovely. Unfortunately there was a huge amount of noise from street level until 2am including drums and microphone singing. It was impossible for myself or my baby to sleep which was the point of getting a hotel near the airport.
joan marjorie
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

5 star view of the ocean, 3.5 star room, 2 star service from the staff. Stayed for 4 nights, first day was ruined due to being given a sub standard room. After complaining to the supervisor, we were given a nicer room with a beautiful view of the pool/ocean - but the room felt more like 3.5 star - nothing special, No mini bar and room was outdated. Paid nearly $200/night, not worth the price. Breakfast was the same for all 4 days of our stay. Also, felt that people of color are treated differently and raised this with the supervisor. The arrogant male staff in particular at front desk, restaurant and pool area need to be trained properly. This was raised with the supervisor.. Note that an additional 10% service charge, 18% VAT is added to food/beverage/spa.
Read More
Emma
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Outstanding hotel. Great rooms, great breakfast, lovely pool, great location for exploring Negombo.
Karen
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

They did very well under difficult circumstances. On the positive side while we were there a cyclone and huge flood hit the island. The worst weather situation since 1902. Most tours were canceled and most visitors were stranded. They did their best. There was no power for a very long time. Actually, the power was off on my side of the building for the last 24 hours. We were there.. They did their best in terms of trying to keep the water out of common areas which was a full-time job for many people. So I would give them an A+ for that. When we arrived, we asked if we could get an early arrival room and they said the hotel was fully booked and there were no available rooms however, if we paid $75 then we could go into our rooms immediately. So no available room is fully booked unless you paid. I thought that was poor form but it’s their policy I guess. I wasn’t particularly impressed with the food. Cafeteria food basically.
Read More
Teresa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Stay was fun and enjoyable
Mary
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff and Concierge Sampath arranged our last requests perfectly and definitely visit thecrestsurant he referred us to Sameetha very reasonable and outstanding!
Alistair
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very pleasant and helpful staff. Room was also very quiet which is important to us.
Samantha M
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Wonderful place to stay! The staff are so friendly and nice, the services were worth the price and the food is excellent
Linda
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

We only wish we didn’t start our 5-week stay here! It was so amazing that most of our other accommodations paled in comparison. We don’t normally stay in this kind of hotel as we tend to prefer smaller, less fancy hotels. But this was the perfect place to chill for 3 nights as we got over our very long flight to Sri Lanka. Our room was gorgeous, the staff were lovely, the pool was just what we needed and the buffet breakfast was so good!!!! We loved the location and walked one way along the beach and roads on one day and the other way on another day. Each day we walked well over 10km-15km and felt safe the entire time. The hotel is close to many restaurants and we highly recommend it for your stay in Negombo.
Read More
Hemi
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very nice hotel, great rooms, very friendly staff over all highly recommend.
Tasnim
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Loved the service
Bianca
icon-Leisure
Leisure
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The staff was amazing, and I enjoyed being right on the water. The room was dated, and the property left a bit to be desired. But I had a nice weekend and spa experience here.
Rudrarajeev
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Good
Chris
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Fabulous hotel to end our fabulous Sri Lankan holiday. Great array of bars and restaurants nearby, cracking swim up bar and only 20 minutes to the airport.
Bernadette
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Wonderful staff and quality food and rooms.
Katie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Modern, clean and great facilities
Sarah
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Had a comfortable and luxurious stay here for our first three nights in Sri Lanka. Travelled in June which is off season / monsoonal however we barely saw any rain - sunbaked by the pool most days and was very relaxing to travel in the quiet season - at times had the whole pool and grounds to ourself. Buffet breakfast was incredible and had soooo many options. Grounds were beautifully maintained and the gym was perfect too
Read More
Kim
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Very nice hotel- big comfy beds in a spotlessly clean room. The hotel is well laid out inside and around the gardens and pool areas. There is plenty of space between umbrellas and the pool staff were very attentive. The restaurant was well stocked with multiple choices for even the fussy eaters. I would like to
Nilou
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

We had a beautiful view from our room. However, the latter didn’t look like the photos I’ve seen on Expedia. The room was quite tired and is in need of a refurbishment. It didn’t feel like a 5 star hotel, but more a 4 star. The bathroom also needs a good clean (mould in the shower, dirty sink, smell drains etc). The bed was comfortable and we had a good night of sleep. We booked a full board package. We were surprised to see that there was no buffet and a limited set menu (with very cheap options). Nonetheless, we were offered alternative options. The food that we ordered were generally nice and the breakfast buffet selection was one of the best we’ve had in Sri Lanka. It had a good continental selection. Overall, the experience was OK but I would not return unless the property was refurbished and installed decent air conditioning in common areas (eg lobby, bar, restaurant etc).
Read More
David
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Staff, food and rooms were all excellent
Number of reviews per page
20
40