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Jetstar (IATA code: JQ) is well-known as a low-cost airline headquartered in Melbourne, Australia. Qantas, an international premium airline service, is the parent company of Jetstar. It is safe to say that Jetstar is a more affordable version of Qantas. Jetstar operates domestic, regional, and international flights in Australia, New Zealand, and Asia Pacific. Jetstar has four sister airlines, which are:

• Jetstar Airways in Australia and New Zealand, which is wholly owned by the Qantas Group;
• Jetstar Asia Airways, which is based in Singapore and managed by Newstar Holdings;
• Jetstar Pacific Airlines, which is based in Vietnam, where the majority of its stake (70%) is owned by Vietnam Airlines and 30% of it belongs to Qantas Group;
• Jetstar Japan, a partnership among Qantas Group, Japan Airlines, Mitsubishi Corporation, and Tokyo Century Corporation.

On a daily basis, Jetstar operates their flights with four impressive fleets: Boeing 787 Dreamliner, Airbus A320, Airbus A321, and Bombardier Q300. All international long-haul services are operated by a fleet of Boeing 787 Dreamliner aircraft with 21 seats in Business Class and 314 seats in Economy Class. Meanwhile, flights within Australia and New Zealand and flights within Asia are served by Airbus A320, which can carry up to 180 passengers. Airbus A321, on the other hand, is a longer variant of the A320, hence can carry between 220 to 230 passengers. The last fleet, the Bombardier Q300 aircraft, can carry up to 50 passengers and is used to operate flights within New Zealand. One of the flights operated by Jetstar is JQ116, traveling from Perth to Denpasar. This flight is scheduled to depart from Perth International Airport (PER), Australia, at 04:40 PM AWST from Gate 55, with a planned takeoff at 04:50 PM AWST. The aircraft for this route is an Airbus A321neo (twin-jet), which has a filed cruising speed of 526 mph and will ascend to an altitude of 33,000 ft. Covering a direct distance of 1,605 miles, this flight heads to Bali/Denpasar, Indonesia (DPS), following the route N0457F330 DCT AVNEX Y15 ESDEG/N0455F320 Q587 PADRY/N0464F340 Q587 OPOSA/M077F340 Q587 METUM R592 PUPIT/N0457F340 R592 GIWOT. The estimated taxi time is 10 minutes, with an average delay ranging from 20 to 40 minutes. Upon arrival, Flight JQ116 is anticipated to land at 08:10 PM WITA and reach Terminal I by 08:20 PM WITA, also with a taxi time of 10 minutes and the same average delay. Founded in 2004 in Australia, Jetstar has carried more than 200 million passengers until today. Every week, Jetstar operates around 4,000 flights to more than 75 destinations in Australia, New Zealand, and Asia Pacific. Jetstar’s incredible work has been recognized by its customers and respected industry leaders. For three consecutive years, from 2011 to 2013, Jetstar Airways received the Best Low-cost Airline in the Australia/Pacific Region award by Skytrax. In 2011, Jetstar Airways was recognized as Best International Budget Airline 2011 by About.com Readers’ Choice Awards. In 2012, Changi Airline Awards honored Jetstar with two awards: Partner of the Year 2012 and Top 5 Airlines by Absolute Growth in Cargo Carriage 2012. Jetstar’s sister airlines also earn their own recognition. In 2013 to 2015, Jetstar Asia received AsiaOne People’s Choice Awards for Best Budget Airline, while making the Changi Airline Awards’ Top 10 Airlines by Passenger Carriage in 2015 to 2017. On the other hand, Jetstar Japan achieved an award for Best Perceived Value in Domestic Transportation category from the Japanese Customer Satisfaction Index (JCSI) Survey in 2013 and 2014, while Jetstar Pacific was named as Vietnam’s Most Popular E-commerce Website for three consecutive years from 2008 to 2010. Jetstar’s flight service is served in two types of class: Economy Class and Business Class. Because of its low ticket fare, the Jetstar Economy Class becomes the airline’s most popular service. Each Economy Class passenger gets a free cabin baggage of 7 kg, but for Economy Class passengers who want to increase their flight comfort, Jetstar also provides special bundles, which are Starter Plus and Starter Max. Each bundle comes with an extra baggage allowance as well as an in-flight meal service. For passengers who want to experience maximum comfort in the Economy Class, they can also purchase in-flight entertainment and in-flight meals during booking. Jetstar’s Business Class service, on the other hand, is only available in selected flight routes. With an extra wide seat, flying in Jetstar’s Business Class can become a luxurious traveling experience. Besides the 2 x 7 kg cabin baggage allowance, Business Class passengers will also get a 30 kg checked baggage allowance, in-flight entertainment, a blanket, a pillow, and a comfort pack. They even get special access to the dedicated check-in area and receive boarding priority. The Jetstar Business Class also offers a bundle called Business Max Bundle for passengers who want to experience maximum comfort during the flight. This bundle doesn’t apply additional fees for all changes made, including changes in origin and destination. Passengers also can gain access to the Qantas Club or partner lounges. Jetstar also has teamed up with a number of great airlines to provide passengers with more choices of loyalty program. Passengers earn loyalty points or miles every time they travel with Jetstar’s Plus, Max, or Business Max bundle. There are at least four airline partners that have teamed up with the Jetstar frequent flyer program. They include Qantas Frequent Flyer, Emirates Skywards, JAL Milegae Bank, and Lotusmiles. If the passenger is a member of one of those frequent flyer programs, they can earn points or miles every time they travel with Jetstar. Accumulated points can be redeemed for various kinds of reward, including a free Jetstar flight ticket.