CitiClub Hotel Melbourne

Hotels
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7.6
/10
Pleasant
1,046 reviews

What Guests Say About Their Stay

S***i

9.7
/ 10
This is the third time I have stayed there. It feels like home. Strategic location and in the center of a bunch of delicious restaurants & famous places in Melbourne.

Nguyen T. T. N.

9.7
/ 10
My family had a very comfortable stay at the hotel. The staff was friendly and enthusiastically supported our requests. I will still choose this hotel on my next vacation.
See original

arifaldi d.

9.7
/ 10
I love the hotel. Friendly and helpful staffs, very good location and affordable price too. The room is spacious with nice city view over the big windows. I didn’t hear any noises from the club as I was staying on weekdays. Would definitely recommend and go back.

SULFIA H.

8.5
/ 10
Location is great and clean.

Donna

10.0
/ 10
Great location and very affordable. The staff were very accomodating with early check in as a priority. The only negative, the very loud night club downstairs. I had to wear earplugs, and could still hear the music
In the Area
See Map
113 Queen St, Melbourne VIC 3000, Australia, Melbourne CBD, Melbourne, Victoria, Australia

Main Facilities

Read More
AC
24-Hour Front Desk
Parking
WiFi
CitiClub Hotel Melbourne is located in area / city Melbourne CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around CitiClub Hotel Melbourne

113 Queen St, Melbourne VIC 3000, Australia, Melbourne CBD, Melbourne, Victoria, Australia
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Lobby CitiClub Hotel Melbourne
Lobby 2 CitiClub Hotel Melbourne

Discover More About CitiClub Hotel Melbourne

Discover the Heart of Melbourne at CitiClub Hotel Melbourne

Welcome to CitiClub Hotel Melbourne, your premier destination for an unforgettable stay in the vibrant city of Melbourne, Victoria. Nestled in a prime location, CitiClub Hotel Melbourne offers a perfect blend of comfort, convenience, and sophisticated urban living. Whether you're visiting for business or leisure, our hotel is designed to cater to your every need, providing a welcoming sanctuary amidst the excitement of this dynamic Australian city. Experience exceptional service and world-class amenities that make CitiClub Hotel Melbourne the ideal choice for discerning travelers.

CitiClub Hotel Melbourne Location

CitiClub Hotel Melbourne is strategically situated in the bustling heart of Melbourne's central business district, placing you at the epicenter of the city's most exciting attractions and business hubs. Located at 113 Queen St, Melbourne VIC 3000, Australia, Melbourne CBD, Melbourne, Victoria, Australia, our hotel offers unparalleled access to the pulse of Melbourne. You'll find yourself just a short distance from the city center, with easy connections to major transit routes and public transportation, making exploration effortless. The atmosphere surrounding CitiClub Hotel Melbourne is one of vibrant energy, with the city's renowned laneway culture, world-class dining, and iconic landmarks just a stone's throw away. It's the perfect base for immersing yourself in the unique charm and cosmopolitan flair that Melbourne is celebrated for.

CitiClub Hotel Melbourne Facilities & Services

Facilities for guests at CitiClub Hotel Melbourne are designed to enhance your stay, offering a comprehensive range of amenities to ensure comfort and convenience.
  • 24-Hour Front Desk:

    Our dedicated team is available around the clock to assist with check-in, check-out, and any inquiries you may have.
  • High-Speed Wi-Fi:

    Stay connected with complimentary high-speed internet access throughout the hotel.
  • Fitness Center:

    Maintain your workout routine in our fully equipped gym, open daily from 6:00 AM to 10:00 PM. No additional fee.
  • Indoor Swimming Pool:

    Relax and unwind in our heated indoor pool, accessible from 7:00 AM to 9:00 PM. No additional fee.
  • Business Center:

    For our corporate guests, a well-appointed business center is available during business hours.
  • Concierge Services:

    Our knowledgeable concierge team can assist with tour bookings, restaurant reservations, and transportation arrangements.
  • On-site Parking:

    Secure on-site parking is available for guests at a rate of PHP 500 per day.
  • Room Service:

    Enjoy a selection of dishes from our menu delivered directly to your room, available from 7:00 AM to 11:00 PM.

CitiClub Hotel Melbourne Room Types

Discover a variety of accommodations tailored to suit every traveler's needs with the diverse room types of CitiClub Hotel Melbourne. Each room is thoughtfully designed to provide a comfortable and stylish retreat.
  • Deluxe King Room:

    Featuring a plush king-sized bed and a city view, these non-smoking rooms offer a spacious sanctuary. Some rooms include a bathtub.
  • Deluxe Twin Room:

    Ideal for friends or colleagues traveling together, these rooms feature two comfortable twin beds and a city view. These are non-smoking rooms.
  • Executive Suite:

    For an enhanced experience, our Executive Suites offer separate living and sleeping areas, a king-sized bed, and panoramic city views. These suites are non-smoking and feature a luxurious bathtub.
  • Family Room:

    Designed to accommodate families, these rooms offer ample space with a combination of bed types and a city view. These are non-smoking rooms.
Please note that all rooms at CitiClub Hotel Melbourne are designated as non-smoking. We do not currently offer pet-friendly rooms.

CitiClub Hotel Melbourne Dining & Restaurants

Savor a culinary journey at CitiClub Hotel Melbourne, where exceptional dining experiences await. Our on-site establishments offer a delightful array of flavors to satisfy every palate.
  • The Grand Brasserie:

    Our signature restaurant offers a sophisticated dining experience with a focus on modern Australian cuisine. Enjoy breakfast from 6:30 AM to 10:30 AM, lunch from 12:00 PM to 2:30 PM, and dinner from 6:00 PM to 10:00 PM. Estimated price per person for dinner is PHP 2,500.
  • The Skyline Lounge:

    Perched high above the city, this stylish bar offers breathtaking views and an extensive selection of cocktails, wines, and light snacks. Open daily from 4:00 PM to 1:00 AM. Small bites range from PHP 500 to PHP 1,000.
  • In-Room Dining:

    For a more private dining experience, our comprehensive room service menu is available from 7:00 AM to 11:00 PM.

CitiClub Hotel Melbourne Nearby Attractions and Activities

Immerse yourself in the vibrant culture and attractions surrounding CitiClub Hotel Melbourne. Our prime location provides easy access to some of the city's most beloved destinations.
  • Federation Square:

    A modern cultural precinct and public space, perfect for people-watching and exploring art installations.
  • Queen Victoria Market:

    One of the largest and oldest operating markets in the Southern Hemisphere, offering fresh produce, artisanal goods, and delicious street food.
  • Melbourne Cricket Ground (MCG):

    A world-renowned sporting stadium and a must-visit for sports enthusiasts, offering tours and a glimpse into sporting history.
  • Royal Botanic Gardens Victoria:

    A stunning oasis of natural beauty, offering a peaceful escape with diverse plant collections and picturesque landscapes.
  • Southbank Promenade:

    A lively riverside precinct filled with restaurants, bars, entertainment venues, and beautiful city views.
If you are looking for other activities around CitiClub Hotel Melbourne, check out the best deals on Traveloka: Recommended activities in Melbourne!

How to Get to CitiClub Hotel Melbourne from the Airport

Navigating your journey to CitiClub Hotel Melbourne is straightforward, with several convenient options available from Melbourne Airport (MEL). The airport transfer service of CitiClub Hotel Melbourne ensures a seamless arrival.
  • Airport Shuttle Bus:

    Several shuttle services operate from Melbourne Airport to various city locations, including stops near CitiClub Hotel Melbourne. These services typically run every 15-30 minutes and cost approximately PHP 1,500 to PHP 2,000.
  • Taxi/Ride-hailing Service:

    Metered taxis and ride-hailing services are readily available at the airport's designated pick-up zones. The journey to CitiClub Hotel Melbourne usually takes around 30-45 minutes, depending on traffic, with fares ranging from PHP 2,000 to PHP 3,000.
  • Private Airport Transfer:

    For a more personalized and comfortable experience, you can pre-book a private airport transfer service directly through CitiClub Hotel Melbourne. This service offers door-to-door convenience and is priced from PHP 3,500.

Summary of Why You Should Choose to Stay at CitiClub Hotel Melbourne

Choosing CitiClub Hotel Melbourne for your next trip guarantees a memorable and comfortable experience. With excellent Room availability at CitiClub Hotel Melbourne, you're sure to find the perfect accommodation to suit your needs.
  • Prime Location:

    Situated in the heart of Melbourne, offering easy access to attractions, dining, and business districts.
  • Exceptional Amenities:

    Enjoy our fitness center, indoor swimming pool, and high-speed Wi-Fi.
  • Diverse Room Options:

    From Deluxe Rooms to Executive Suites, find the perfect space for your stay.
  • Culinary Delights:

    Experience exquisite dining at our on-site restaurants and sophisticated bar.
  • Convenient Transportation:

    Easy access to public transport and various airport transfer options.
Ready to experience the best of Melbourne? Booking CitiClub Hotel Melbourne is simple and rewarding. Don't miss out on our special offers! Room rates at CitiClub Hotel Melbourne start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

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All facilities in CitiClub Hotel Melbourne

Bar, Cafe and Lounge CitiClub Hotel Melbourne
Bar, Cafe and Lounge
Lobby CitiClub Hotel Melbourne
Lobby
Exterior CitiClub Hotel Melbourne
Exterior
Bedroom CitiClub Hotel Melbourne
Bedroom
Others CitiClub Hotel Melbourne
Others

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Transportation

  • Secure parking
  • Ski shuttle

General

  • AC
  • Non-smoking room

Public Facilities

  • Safety deposit box
  • WiFi in public area

Accommodation Policy & General Information in CitiClub Hotel Melbourne

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00

Required Documents

Upon check-in, you are required to bring ID Card, credit card. Please bring the required documents in hard copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 10:00
Available rooms at CitiClub Hotel Melbourne
71
Number of floors in CitiClub Hotel Melbourne
4
Another facilities in CitiClub Hotel Melbourne
ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon

Frequently asked question in CitiClub Hotel Melbourne

What are available facilities at CitiClub Hotel Melbourne?
There are top facilites at CitiClub Hotel Melbourne such as AC, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at CitiClub Hotel Melbourne?
The standard check-in time at CitiClub Hotel Melbourne is starting from From 14:00 while the latest check-out time is at Before 10:00
What is the star rating of CitiClub Hotel Melbourne?
CitiClub Hotel Melbourne is a 4.0-star hotel.
How many floors does CitiClub Hotel Melbourne have?
CitiClub Hotel Melbourne has 4 floors.
How many rooms are available at CitiClub Hotel Melbourne?
CitiClub Hotel Melbourne has 71 rooms in total.
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More Reviews from Other Guests in CitiClub Hotel Melbourne

Overall Ratings & Reviews CitiClub Hotel Melbourne

Traveloka (45)
Other sources (1,001)
7.6
Pleasant
From 1,001 reviews
Cleanliness

8.2

Room Comfort

7.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews CitiClub Hotel Melbourne

Number of reviews per page
20
40
Top reviews
Audrey
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice and central to most amenities, can walk or take the trams/trains which were all free of charge. The hotel itself self was very dated but clean and rooms were spacious. The shower was pretty poor, not much pressure and took a long time to heat up, we only used the hot water tap as it wasn’t that hot. Staff were accommodating when I asked for extra towels. We didn’t use the bar/restaurant so can’t comment on that. The hotel has a nightclub which goes on till 5am on a Saturday night/sunday morning , this is fine if you are young and want to attend. Otherwise don’t expect to get any sleep. We were on the forth floor and didn’t get a wink of sleep, the noise was unbearable!! We were told about this on checking in and offered earplugs (which are no good to me as I can’t wear them). We called reception around 0230 to complain as we were checking out on Sunday @ 10am. They apologised and extended our checkout time till 12. My son and his girlfriend were on level 6, they heard it but not nearly as bad as we did (we are in our 60’s) and enjoy fun as much as the young ones but the continuous noise of the base was excruciating!! Not a place to go on the weekend if you like peace and quiet.
Read More
Upenyu
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Really central and great location, dated but clean hotel. Beware though... hotel is above a nightclub (didn't see this mentioned anywhere but may have missed it) and the only solution presented by hotel check in was "come back for earbuds if it becomes a problem".
Tracey
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great value and clean central location.
aristidis
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location dont book it for Saturday if you like your sleep tiny reception area room was good on 7th floor the front of the hotel was very dirty after Saturday night...
Donna
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location and very affordable. The staff were very accomodating with early check in as a priority. The only negative, the very loud night club downstairs. I had to wear earplugs, and could still hear the music
Gastón
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There is night club downstairs. Impossible to sleep. I don’t recommend this place
Diana
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean room, staff were excellent, extremely helpful. We didn't use the bar. Air-conditioning OK. Shower not suitable for limited mobility. We appreciated being put as far away as possible from the Night Club noise.
Greg
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good central place to stay in Melbourne for a work trip. No fuss. Nice stay.
Adrian
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, excellent value for money and all the necessary amenities, including down-loaded TV apps (which you enter your own password and connect). Parking at $40 for 24 hours is good value in any CBD and so convenient. Now my go-to hotel in Melbourne.
Graham
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was good except the noise from the mightclub. You need to warn people more prominently rather than in the notes about the stay. People don't read that stuff. Very handy to IGA as well as the three modes of transport. Service staff friendly and reception particuhelpful and welcoming.
Mark
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Super friendly and helpful staff, and the room was relatively large with big windows. The place is a little run down and the bath and toilet were both damaged cosmetically. The walls between the rooms a very thin and so my incredibly shout neighbour kept my awake on one of the nights. I had a word with reception and they were quieter the following night.
Read More
Ron
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was very good but you need to be able to put up with sound eminating from night club above and adjoining rooms. Didn't get much sleep between night club & very noisy guests in adjoining rooms. Could do with better sound deadening.
Matthew
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean rooms and great location
Alessandro
icon-with Children
with Children
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

★☆☆☆☆ – Sold a Hotel Stay, Delivered a Nightclub Experience The room itself was adequate — clean and functional. This review is about something far more serious: a fundamental failure in honesty and basic duty of care to paying guests. We had two rooms booked — one for my wife and I, one for our two adult children. Four people, two separate rooms, both equally affected. The hotel runs a ground-floor nightclub until 4am. We were on the 6th floor. It made no difference whatsoever. The bass and music were relentless and made sleep impossible across both rooms. The booking mentions 'possible noise from a nearby venue.' It does not disclose that the nightclub is inside the building itself, at a volume that penetrates every floor regardless of how high up you are. Let's also be honest about what 4am actually means for a guest. It means two hours of broken sleep before morning arrives. Two hours is not rest — it takes a real and cumulative toll on four people trying to function throughout the following day. On check-in, staff proactively offered to move us if the noise was too loud. On the second night — louder than the first — I called to take them up on it. Nothing was available. The solution offered was a small packet of earplugs, which do nothing for bass-level sound reverberating through six floors. I was then told, with a dismissive tone, that no one else in a fully booked hotel had complained — as though that somehow made our experience less valid.
Read More
Alan
icon-
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel will claim they make sure people know about elevated noise levels on weekends but they don't. The first I knew was when they handed me earplugs along with my key card when I checked in. The club on the 1st floor is insanely loud. Earplugs are useless - you can feel the vibrations through the bed. And the ridiculous volume continued through to 5am. It shouldn't be legal to charge people for rooms against that kind of disturbance.
Read More
Daniel
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

NIGHTCLUB UNDERNEATH IMPOSSIBLE TO SLEEP
Toni
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Good location. Friendly, helpful staff. Easy parking. Dated furniture and fixtures but very clean.
Dung Duc
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location, great service.
Anais
icon-Family
Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It is in a prime location and the staff were kind and curteous. I think there is discrepency in the location discription that it's not one night club but two and the operation hours aren't clearly advertised but not technically the hotels fault. The bed was incredibly uncomfortable and even without the noise I kept waking up due to dicomfort. The walls were covered in scuff marks but otherwise the room was clean. The main issues were the lack of air circulation in the room and the vent in the bathroom was clogged with lint. The air conditioning could circulate some air but it was very stale. Alright place to stay for the price but I do think more than anything they need to sort out some better air circulation.
Read More
Kiara
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room, staff are friendly. Hotel can be noisy on Saturday nights due to night club but is otherwise a great stay for good value
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 CitiClub Hotel Melbourne

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews CitiClub Hotel Melbourne

Traveloka (45)
Other sources (1,001)
7.6
Pleasant
From 1,001 reviews
Cleanliness

8.2

Room Comfort

7.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews CitiClub Hotel Melbourne

Number of reviews per page
20
40
Top reviews
Audrey
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice and central to most amenities, can walk or take the trams/trains which were all free of charge. The hotel itself self was very dated but clean and rooms were spacious. The shower was pretty poor, not much pressure and took a long time to heat up, we only used the hot water tap as it wasn’t that hot. Staff were accommodating when I asked for extra towels. We didn’t use the bar/restaurant so can’t comment on that. The hotel has a nightclub which goes on till 5am on a Saturday night/sunday morning , this is fine if you are young and want to attend. Otherwise don’t expect to get any sleep. We were on the forth floor and didn’t get a wink of sleep, the noise was unbearable!! We were told about this on checking in and offered earplugs (which are no good to me as I can’t wear them). We called reception around 0230 to complain as we were checking out on Sunday @ 10am. They apologised and extended our checkout time till 12. My son and his girlfriend were on level 6, they heard it but not nearly as bad as we did (we are in our 60’s) and enjoy fun as much as the young ones but the continuous noise of the base was excruciating!! Not a place to go on the weekend if you like peace and quiet.
Read More
Upenyu
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Really central and great location, dated but clean hotel. Beware though... hotel is above a nightclub (didn't see this mentioned anywhere but may have missed it) and the only solution presented by hotel check in was "come back for earbuds if it becomes a problem".
Tracey
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great value and clean central location.
aristidis
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location dont book it for Saturday if you like your sleep tiny reception area room was good on 7th floor the front of the hotel was very dirty after Saturday night...
Donna
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location and very affordable. The staff were very accomodating with early check in as a priority. The only negative, the very loud night club downstairs. I had to wear earplugs, and could still hear the music
Gastón
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There is night club downstairs. Impossible to sleep. I don’t recommend this place
Diana
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean room, staff were excellent, extremely helpful. We didn't use the bar. Air-conditioning OK. Shower not suitable for limited mobility. We appreciated being put as far away as possible from the Night Club noise.
Greg
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good central place to stay in Melbourne for a work trip. No fuss. Nice stay.
Adrian
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, excellent value for money and all the necessary amenities, including down-loaded TV apps (which you enter your own password and connect). Parking at $40 for 24 hours is good value in any CBD and so convenient. Now my go-to hotel in Melbourne.
Graham
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was good except the noise from the mightclub. You need to warn people more prominently rather than in the notes about the stay. People don't read that stuff. Very handy to IGA as well as the three modes of transport. Service staff friendly and reception particuhelpful and welcoming.
Mark
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Super friendly and helpful staff, and the room was relatively large with big windows. The place is a little run down and the bath and toilet were both damaged cosmetically. The walls between the rooms a very thin and so my incredibly shout neighbour kept my awake on one of the nights. I had a word with reception and they were quieter the following night.
Read More
Ron
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was very good but you need to be able to put up with sound eminating from night club above and adjoining rooms. Didn't get much sleep between night club & very noisy guests in adjoining rooms. Could do with better sound deadening.
Matthew
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean rooms and great location
Alessandro
icon-with Children
with Children
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

★☆☆☆☆ – Sold a Hotel Stay, Delivered a Nightclub Experience The room itself was adequate — clean and functional. This review is about something far more serious: a fundamental failure in honesty and basic duty of care to paying guests. We had two rooms booked — one for my wife and I, one for our two adult children. Four people, two separate rooms, both equally affected. The hotel runs a ground-floor nightclub until 4am. We were on the 6th floor. It made no difference whatsoever. The bass and music were relentless and made sleep impossible across both rooms. The booking mentions 'possible noise from a nearby venue.' It does not disclose that the nightclub is inside the building itself, at a volume that penetrates every floor regardless of how high up you are. Let's also be honest about what 4am actually means for a guest. It means two hours of broken sleep before morning arrives. Two hours is not rest — it takes a real and cumulative toll on four people trying to function throughout the following day. On check-in, staff proactively offered to move us if the noise was too loud. On the second night — louder than the first — I called to take them up on it. Nothing was available. The solution offered was a small packet of earplugs, which do nothing for bass-level sound reverberating through six floors. I was then told, with a dismissive tone, that no one else in a fully booked hotel had complained — as though that somehow made our experience less valid.
Read More
Alan
icon-
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel will claim they make sure people know about elevated noise levels on weekends but they don't. The first I knew was when they handed me earplugs along with my key card when I checked in. The club on the 1st floor is insanely loud. Earplugs are useless - you can feel the vibrations through the bed. And the ridiculous volume continued through to 5am. It shouldn't be legal to charge people for rooms against that kind of disturbance.
Read More
Daniel
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

NIGHTCLUB UNDERNEATH IMPOSSIBLE TO SLEEP
Toni
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Good location. Friendly, helpful staff. Easy parking. Dated furniture and fixtures but very clean.
Dung Duc
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location, great service.
Anais
icon-Family
Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It is in a prime location and the staff were kind and curteous. I think there is discrepency in the location discription that it's not one night club but two and the operation hours aren't clearly advertised but not technically the hotels fault. The bed was incredibly uncomfortable and even without the noise I kept waking up due to dicomfort. The walls were covered in scuff marks but otherwise the room was clean. The main issues were the lack of air circulation in the room and the vent in the bathroom was clogged with lint. The air conditioning could circulate some air but it was very stale. Alright place to stay for the price but I do think more than anything they need to sort out some better air circulation.
Read More
Kiara
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean room, staff are friendly. Hotel can be noisy on Saturday nights due to night club but is otherwise a great stay for good value
Number of reviews per page
20
40