Mercure Canberra

comfy room, perfect sleep. only downside was water damage from shower to bottom of shower room door and mirror flaking at bottom,probably as extractor fan not working.

There were two flickering lights in the room when I arrived. The light switch, tv remote and base of the lamp were not clean.

Spacious, clean rooms with plenty of comfort. The attached restaurant was fantastic, offering lots of tasty options. Great location close to amenities—highly recommend!

Convenient location with nice bistro facilities.

*Disappointing Experience at Mercure* I recently booked a package tour through Expedia, including return flights from Brisbane. Unfortunately, I wouldn't recommend this package as it didn't include breakfast, despite being similarly priced to regular bookings. We paid extra for breakfast, but were underwhelmed by the experience. The breakfast room was overcrowded, with limited options and unclean tables. It seemed like Mercure had compromised on breakfast quality for package deals. On the other hand, dinner at the in-house restaurant was reasonably good and affordably priced. The hotel room itself needed upgrading, particularly the electrical outlets, which were inadequate for charging phones or CPAP machines near the bedside. However, we liked the room layout and large windows offering a view of the surrounding trees. Additional parking costs $24 per night, although the hotel offers a deal for $15 daily. There are also off-road parking options and limited spaces near the front door. One highlight was walking to the war memorial at night, which was a pleasant experience. While the staff were friendly during check-in, they seemed overwhelmed in explaining essential information about room location, parking, and dining areas. The upgraded bathroom was a plus, but the electrical outlet was still inaccessible, and the sliding door was tricky to operate. The small closet space was a redeeming feature, perfect for storing luggage.

Not a bad stay; comfortable; no microwave though

Last time I was here the air con heater failed as did the improvised radiator however, this time everything worked perfectly.t

Very nice rooms

The hotel was tired and showed it. I had a courtyard view room - with two overwashed single blankets in cupboard if needed extra one with a piece cut out of bottom. Bottom sheet kept pulling out - not enough tuck in and only one bedside lamp rather than two. I expected better.

Good

The rooms are very dated and ugly but very clean. The bathroom was excellent - large and very clean. The bottom sheet of the bed was too small and came untucked so bunched up underneath me which was not great. Just get bigger sheets. Lastly the sound proofing was poor. There was no way you could sleep in as every door closing reverberated into the room. I didn’t expect more than what it was but if the sheets could at least be replaced it would be a start.

Convenient location for a visit to the War Memorial

Loved the rooms. Perfect for families.

Was a nice place. Lack of staff at super busy breakfast service. Lack of staff knowing what replenishment was in both room with bathroom utilities, tissues, towels along with breakfast slow at replacing foods.

Wouldn't recommend nor return, too other better options in Canberra.

They have nice rooms.

Good facilities, clean and great location.

The room service breakfast was cold and the bathroom needed a good clean in all the crevices

Friendly staff only a quick walk to city centre

Walls are paper thin - heard everything happing