Mercure Canberra

Clean room and staff

Friendly staff as usual. I wouldn’t stay in room 120 as it faces 2 roads therefore noisy truck and car sounds especially 6.30am in the morning. The shower in this room has no hub on the floor therefore water splashes far and wide on the floor. The room it self is huge with a massive balcony with out door furniture.

Too hot in room Beds too soft inadequate parking for free no coffee making in room

Beautiful clean hotel, classic vibes can't wait to come again ! Close to everything, has everything you need.

Clean room great location

Room was neat and tidy - bathroom was great. Breakfast selection ie alternative milks you had to ask for - ran out of certain foods and didn’t have any supply in next day either. Jams would have been nicer in their own individual packets - not hygienic enough.

The fridge was noisy and continually went on and off. The door faced the bed and corridor lights shone through all night. Other residents were slamming doors and yelling until the early morning

We loved the loft room! It was really special and different. Lovely stay.

The room was clean but showing its age. The bathroom was very small & quite a tight area to negotiate - especially getting into & out of the shower. The bed was uncomfortably firm. Unfortunately, the blinds didn’t block out the light well & there was a lot of noise coming from outside as well as from the store room next to the room.

It was a decent sized room and the balcony was great to have a drink and nibble on.

Good location.The old joint could do with a lick of paint here & there.Shower tap fell off.

Room extremely spacious Very comfortable king size bed Very nice bathroom Courtyard attached to our room needed a good sweep and grass growing between brick floor could be removed I have stayed here on

My only complaint is the lack of disclosure with regards to the extra cost of parking.

Everything was just perfect

Good room great bed. TV not good to navigate. Outside of the building tired and looks worn. Staff were ok

Room was approx $400 per night. When we arrived we were told to pay another $15 per day for parking or park on the street. I questioned why paying for parking wasn’t an option when booking the room. Desk clerk advised Wotif is an “American third party and we don’t know what they offer”. The restaurant includes large screen coverage of horse racing and off track betting and clients who are there to bet and drink. The food was “pub fare” and over cooked. Minimal service offered. Bar staff sneezed on glasses and said she has hayfever. Room was comfortable although air conditioner was noisy. I thought it was a car alarm outside. A card was left in the room from the previous guest thanking them and gifting a bottle of wine. Housekeeping was hit and miss. The hotel is not located close to any restaurants, shops etc so reliant on TV for entertainment. Free to air channels the only option with a picture that repeatedly pixelated. Wifi was slow at best and repeatedly dropped out. At $400 per night we left feeling we had been ripped off. I can only suggest booking elsewhere. This place was awful.

Facilities very clean, overall good amenities for the price we paid. Would happily stay here again. Staff also very friendly and helpful

Excellent stay, we had pets and the room was fabulous. We had our own outside run for the puppies which made the stay stress free. I love the design of the place and we will stay again.

Would recomend this hotel

Room allocated to us was super noisy- anyone walking around can be heard, even when the door was shut. The cleaning left a lot to be desired- we found a power plug cover on the ground on arrival and when there were still bug carcasses on the wall. The carpark had double charged me, and when I raised this as an issue, I still have not heard back and it’s been over a fortnight