Pacific Hotel Cairns

Handy location! Two night stay, car did not leave parking all weekend, because of everything we needed or were doing was in easy walking distance. Disappointed the complimentary bottle of wine on arrival didn’t happen and twin bed request was not recognised, it did get made but not for arrival.

Get spot, nice big room and walking distance to the park, shops and cafe

Perfect location in Cairns - walkable to The Esplanade and the beach. The staff is lovely and the room was, too!

One of the worst hotels we’ve ever stayed in. We booked the deluxe king with balcony, and the moment we set foot in reception, we knew it was a mistake. The reception area was very tired looking, toilets were not easily accessible and they were very dirty. The lift and corridors were old and dirty. Our room itself was very dirty, obviously hadn’t had a thorough clean in what looked like years. The toilet seat was bubbled and broken, there were stains/marks in the toilet bowl, hair on the floor. The shower was extremely slippery and dangerous. The sheets were stained and carpet worn and dirty. The fridge made loud noises all night. You only have control of the fan and on/off for the air con. So we either had to be freezing cold or boiling hot. The walls/doors/windows were paper thin. We could hear every ounce of street noise (even on 9th floor) and every sound and movement that other guests made. When another guest used the plumbing, you could hear it loud and clear in the room. If another guest was having a normal convo in the hall, it sounded like they were right in the room with you. This hotel is in terrible condition and terrible value. We paid almost the same price for the same type of room on the same day of the week a block up and it was a thousand times better than the Pacific Hotel. I’m normally a generous rater, but the only nice thing I can say about this place is the location is good. Definitely not worth the money we paid and so many better options nearby.

Great spot. Close to foreshore and also many dining options in close proximity. Parking easy and no stress!

Stay away What shows in photos is not wha you really get. The entry for our room was sticky and dirty. The bathroom had no fans. Bathtub was patched up and the taps were making noises. The towels were dirty. Toilet was terrible. The carpets and curtains were like never been cleaned. The tv had no internet access. We had to ask for slippers. No beverages or water in fridge. The reception area carpet was dirty as. The staff was incompetent. Some had difficulty with English.

Close to everything in central Cairns, great restaurants nearby and close to wharf -covered pool -comfortable bed

It was a good stay, close to excellent but that is reserved for an exceptional experience. I think they should remove/replace the carpet. Shower was weird. There was no door to close and half a fixed glass door, so you felt like you had to be careful that the water wasn’t spraying out. Odd right? It was a great stay. Quiet, off the main strip but just a block from the action:)

We had a great time and the location was brilliant.

Great position, close to everything, needs an updated bathroom.

The room was very basic & apart from a little dust in a couple of places the room was very neat & clean . We were not impressed with the Cane chairs in the room as they were not very comfortable & we were there six days we would of preferred a couple of bucket chairs or a small two seater which there is room for , also a small table out on the balcony would be nice . We were very appreciate of clean towels daily .

We loved this property! It is so close to the ferry terminal so if you’re going to the reef is very convenient to just walk right over there and get on your boat. There are also tons of restaurants, especially Asian varieties for dining options as well as a night market. I would totally stay here again.

The roo

Great location at the southern end of the Esplanade. Lovely views of the coral sea and rainforest. Room was ready early. Buffet breakfast is stock standard but totally fine ($25 for guests). Housekeeping did a great job. Would stay again. Very convenient for the Convention Centre and reef / cruise terminal.

We were only there for a brief stay due to a flight delay, but found the reception staff very pleasant, the pool area,was lovely, and our room was large and comfortable. Would happily stay here again.

Nice hotel in a very central location.

Excellent location; clean but with unpleasant smell especially when you first checked-in.

A good size room is the only positive. Toilet had issues flushing & the room hadn’t been cleaned properly from previous guests. Very disappointing considering the cost.

Room size comfortable and clean

Good location, bars, dining, 10 minutes to airport. Only negative was work being done on one of the floors above us but the noise was minimal and only during the day, renovations can’t be avoided.