퍼시픽 호텔 케언즈

Positive Experience: This was my third time staying at this hotel in Cairns, and once again, it was a pleasant experience overall. I arrived early in the morning, and a kind Japanese staff member at the front desk went out of their way to assist me with an early check-in for an additional fee. Thanks to them, I was able to settle in comfortably after a long flight. Moreover, as I had requested in advance, I was given a room at the corner side with the best view, which I truly appreciated. It made my stay even more enjoyable. Areas for Improvement: However, there were a few disappointing aspects during this visit. Firstly, the shower gel in the bathroom was completely empty, with only a bit of water left inside. I’m not sure whether the previous guest used it all or took it, but it seemed the housekeeping staff had not checked or refilled it before my arrival. This is something that definitely needs more attention. Secondly, after checking out the next day, I was informed that my swimming trunks had been blown off and had fallen to a lower level. When I asked about retrieving them, I was simply told that it was difficult since check-ins were ongoing. The response felt rather dismissive. In particular, the female staff member at the front desk in the afternoon did not seem very willing to help, which left me slightly disappointed. One of the main reasons I

친절합니다

너무 편안하고 깨끗한 시설이었습니다. 특히 위치가 너무 좋아서 액티비티를 다녀오거나, 주변 번화가를 산책하기에도 매우 좋았습니다. 마지막으로 직원들 역시 매우 친절하여 더할나위 없는 여행이 되었습니다.

3층에 머물렀습니다. 깔끔하고 편합니다. 베란다가 실외 수영장으로 바로 이어져 접근성은 좋았지만, 사람들이 너무 많이 다니니 커튼을 열 수 없었네요. 욕실도 깨끗하고 좋은데, 수압이 살짝 약한 게 아쉽습니다. 로비의 엘리베이터와 계단 사이에 자판기와 얼음/물을 얻을 수 있는 곳이 있는데, 조금 더럽게 보였네요. 기기 관리가 조금 필요해 보입니다.

The balcony made the place

朝ごはんが美味しかったです！3泊しましたが部屋も毎日綺麗にしてくださいました！日本人スタッフもいて色々と教えていただき、助かりました！

Friendly staff any time

Great location in a quite area, but still very close to the lagoon and various dining areas.

Clean and nice. Location wise very good. Value for money

日本人スタッフがいらっしゃり楽でした

Only we don’t like the door. Very hard to open

Lovely hotel. Great staff. Rooms spacious and well equipped . Hotel near all sites and port for boat trips.

The room was just average, after having a beautiful well maintained room during our first stay a couple of years ago, this room was vamped up, but had many run down features, broken mirror, damaged bathroom sink, stains in carpet. Best feature was the bed, which was excellent. Not sure we would book again though.

Nice clean room ..unfortunately toilet seat very noisy . Reported to receptionist on check out

The room was clean, comfortable and spacious. Bathroom particularly could use a spruce up but a great hotel.

Bed was as hard as a Tom Cats head. Staff were very nice though. Rooms are looking a little tired

Clean and convenient. Nice staff.

I saw some reviews that made me question my choice to stay here, but we had zero problems (well, the bathtub faucet was slow (shower was fine) but I'm not going to get upset about that). Bathroom was very nice. Main part of room was excellent. We had room 902 and it was a spectacular view of just about everything. I do recommend the better/larger room because you get an excellent lania. We sat there for two or three hours and watched a wedding on the party deck of the Hilton a block away. Later spectacular fireworks (which I'm sure was part of the wedding), followed by birds nesting for the night in the trees of the psrk next door, and then the emergrnce of the five foot wing span fruit bats (who do scream at each other through the night, so if you're a light sleeper bring some ear plugs). One of the prime benefits of staying here is you're one block away from the Green Island tour operators. Green Islsnd is amazing. We did the Seawalk (don a helmet that allows you to breath normal, wear your glasses, keep your head mostly dry, and see reef life). We then went snorkeling and thoroughly enjoyed that. THEN we jumped in the fresh water pool and lounged around for a few hours before getting back on the catamaran to get back to Cairns. At the entrance to the jetty is a restaurant named Dundees (yeah, named after you know who). One of the most extensive menus we've ever seen. Try the Hop Rock (kangsroo you cook on a lava rock at your table), or the Crocodile Rock. We're 66 and 68.

The property was nice and clean with good amenities. It was 3.5 star quality as the hotel room is a little dated with the bare essentials. While there is not much in the hotel itself, the proximity to shops, cafes and restaurants is perfect. Great location to jetty and very central. The pool is fine and the service from all staff was lovely. Comfortable and affordable which is all we needed. Would stay again as it was still nice.

Lovely room, great view to the marina and sea. Excellent location close to marina and many restaurants and the esplanade lagoon!