퍼시픽 호텔 케언즈

Positive Experience: This was my third time staying at this hotel in Cairns, and once again, it was a pleasant experience overall. I arrived early in the morning, and a kind Japanese staff member at the front desk went out of their way to assist me with an early check-in for an additional fee. Thanks to them, I was able to settle in comfortably after a long flight. Moreover, as I had requested in advance, I was given a room at the corner side with the best view, which I truly appreciated. It made my stay even more enjoyable. Areas for Improvement: However, there were a few disappointing aspects during this visit. Firstly, the shower gel in the bathroom was completely empty, with only a bit of water left inside. I’m not sure whether the previous guest used it all or took it, but it seemed the housekeeping staff had not checked or refilled it before my arrival. This is something that definitely needs more attention. Secondly, after checking out the next day, I was informed that my swimming trunks had been blown off and had fallen to a lower level. When I asked about retrieving them, I was simply told that it was difficult since check-ins were ongoing. The response felt rather dismissive. In particular, the female staff member at the front desk in the afternoon did not seem very willing to help, which left me slightly disappointed. One of the main reasons I

친절합니다

너무 편안하고 깨끗한 시설이었습니다. 특히 위치가 너무 좋아서 액티비티를 다녀오거나, 주변 번화가를 산책하기에도 매우 좋았습니다. 마지막으로 직원들 역시 매우 친절하여 더할나위 없는 여행이 되었습니다.

3층에 머물렀습니다. 깔끔하고 편합니다. 베란다가 실외 수영장으로 바로 이어져 접근성은 좋았지만, 사람들이 너무 많이 다니니 커튼을 열 수 없었네요. 욕실도 깨끗하고 좋은데, 수압이 살짝 약한 게 아쉽습니다. 로비의 엘리베이터와 계단 사이에 자판기와 얼음/물을 얻을 수 있는 곳이 있는데, 조금 더럽게 보였네요. 기기 관리가 조금 필요해 보입니다.

라군 바로 뒤에 위치해서 물놀이 하기좋은 위치에 있습니다! 그리고 무엇보다 직원들 모두가 너무너무 친절해서 기분도 좋았어요, 조식도 주변 카페 가격대비 좋았습니다~ 코인세탁기 사용해야해서 조금 불편한건 있었는데 다른건 너무 좋았어요!! 재방문 의사 있습니다!

Esplanade, 라군, 항구 와의 중심지에 위치해 너무 편했다. 리셉션에서 서비스도 만족.

관광지에서 가깝고, 외관만 봤을때는 뭐지 싶었는데, 안에 들어가니 현대적이고 깔끔하니 너무나 마음에 들었어요. 겉과 안이 다른 ㄷㄷㄷ. 조식은 너무 간단해서 정상가 주면 속쓰릴것 같고, 룸은 마음에 들었습니다.

Nice property

The hotel had a great location close to the harbor as well as the bar and restaurants. The laundry facilities came in handy while we were there as well

The man at reception who checked us in at 12am was friendly. The lady the next morn was not. The dining hall staff during breakfast was likewise friendly. The cleaners were helpful n both rooms were clean n tidy. Would come again, thank you.

5 stars

It's well located and convenient.

Great location good hotel will definitely stay there again

スーパーや港へのアクセスがとても良く便利でした。テラスからの眺めも綺麗でした。またバスタブもあり疲れがとれました。日本語を話せるスタッフも多くて、相談しやすかったです。

such a great location so handy to everything

Great location

Xx

Positives - - unreal location, 5 min walk to the marina for easy access to any boat trips, 2 min walk to the main boulevard/restaurants/shops - we had an amazing room facing the ocean, beautiful views - big room, big bathroom, had all you need - lovely staff - decently priced - nice pool and chill out areas Negatives - - room WiFi was literal trash. May as well not even offer it when it’s so slow. Atrocious. If you’re relying on WiFi… good luck to you - if not included, breakfast was $30ea… and despite a buffet it was average and coffee was really bad - bath/shower combined old school style which is slippery Overall was a good choice and we are happy as really good positives outweighed the negatives.

The hotel staff were very kind and helpful. It was very quiet and pleasant. The breakfast wasn’t very diverse and had average quality. The staff care about cleanliness and do a very good job in that regard. However, in my opinion, the bathroom needed better cleaning and the fan wasn’t working.

Hotel near water and in good location. Room seemed a little tired as did the hotel. Pool ok.