퍼시픽 호텔 케언즈

Positive Experience: This was my third time staying at this hotel in Cairns, and once again, it was a pleasant experience overall. I arrived early in the morning, and a kind Japanese staff member at the front desk went out of their way to assist me with an early check-in for an additional fee. Thanks to them, I was able to settle in comfortably after a long flight. Moreover, as I had requested in advance, I was given a room at the corner side with the best view, which I truly appreciated. It made my stay even more enjoyable. Areas for Improvement: However, there were a few disappointing aspects during this visit. Firstly, the shower gel in the bathroom was completely empty, with only a bit of water left inside. I’m not sure whether the previous guest used it all or took it, but it seemed the housekeeping staff had not checked or refilled it before my arrival. This is something that definitely needs more attention. Secondly, after checking out the next day, I was informed that my swimming trunks had been blown off and had fallen to a lower level. When I asked about retrieving them, I was simply told that it was difficult since check-ins were ongoing. The response felt rather dismissive. In particular, the female staff member at the front desk in the afternoon did not seem very willing to help, which left me slightly disappointed. One of the main reasons I

친절합니다

너무 편안하고 깨끗한 시설이었습니다. 특히 위치가 너무 좋아서 액티비티를 다녀오거나, 주변 번화가를 산책하기에도 매우 좋았습니다. 마지막으로 직원들 역시 매우 친절하여 더할나위 없는 여행이 되었습니다.

3층에 머물렀습니다. 깔끔하고 편합니다. 베란다가 실외 수영장으로 바로 이어져 접근성은 좋았지만, 사람들이 너무 많이 다니니 커튼을 열 수 없었네요. 욕실도 깨끗하고 좋은데, 수압이 살짝 약한 게 아쉽습니다. 로비의 엘리베이터와 계단 사이에 자판기와 얼음/물을 얻을 수 있는 곳이 있는데, 조금 더럽게 보였네요. 기기 관리가 조금 필요해 보입니다.

Handy location! Two night stay, car did not leave parking all weekend, because of everything we needed or were doing was in easy walking distance. Disappointed the complimentary bottle of wine on arrival didn’t happen and twin bed request was not recognised, it did get made but not for arrival.

Muy bien ubicado

Get spot, nice big room and walking distance to the park, shops and cafe

Perfect location in Cairns - walkable to The Esplanade and the beach. The staff is lovely and the room was, too!

One of the worst hotels we’ve ever stayed in. We booked the deluxe king with balcony, and the moment we set foot in reception, we knew it was a mistake. The reception area was very tired looking, toilets were not easily accessible and they were very dirty. The lift and corridors were old and dirty. Our room itself was very dirty, obviously hadn’t had a thorough clean in what looked like years. The toilet seat was bubbled and broken, there were stains/marks in the toilet bowl, hair on the floor. The shower was extremely slippery and dangerous. The sheets were stained and carpet worn and dirty. The fridge made loud noises all night. You only have control of the fan and on/off for the air con. So we either had to be freezing cold or boiling hot. The walls/doors/windows were paper thin. We could hear every ounce of street noise (even on 9th floor) and every sound and movement that other guests made. When another guest used the plumbing, you could hear it loud and clear in the room. If another guest was having a normal convo in the hall, it sounded like they were right in the room with you. This hotel is in terrible condition and terrible value. We paid almost the same price for the same type of room on the same day of the week a block up and it was a thousand times better than the Pacific Hotel. I’m normally a generous rater, but the only nice thing I can say about this place is the location is good. Definitely not worth the money we paid and so many better options nearby.

Great spot. Close to foreshore and also many dining options in close proximity. Parking easy and no stress!

Very clean and nice room. The staff was helpful and service minded. Perfect location with a few minutes down to the reef terminal, several restaurants nearby. The shower products were of high quality. If I had to wish for anything to change it would be the sliding doors to the toilet, not much privacy if you have a partner.

Stay away What shows in photos is not wha you really get. The entry for our room was sticky and dirty. The bathroom had no fans. Bathtub was patched up and the taps were making noises. The towels were dirty. Toilet was terrible. The carpets and curtains were like never been cleaned. The tv had no internet access. We had to ask for slippers. No beverages or water in fridge. The reception area carpet was dirty as. The staff was incompetent. Some had difficulty with English.

Close to everything in central Cairns, great restaurants nearby and close to wharf -covered pool -comfortable bed

It was a good stay, close to excellent but that is reserved for an exceptional experience. I think they should remove/replace the carpet. Shower was weird. There was no door to close and half a fixed glass door, so you felt like you had to be careful that the water wasn’t spraying out. Odd right? It was a great stay. Quiet, off the main strip but just a block from the action:)

We had a great time and the location was brilliant.

Great position, close to everything, needs an updated bathroom.

The room was very basic & apart from a little dust in a couple of places the room was very neat & clean . We were not impressed with the Cane chairs in the room as they were not very comfortable & we were there six days we would of preferred a couple of bucket chairs or a small two seater which there is room for , also a small table out on the balcony would be nice . We were very appreciate of clean towels daily .

We loved this property! It is so close to the ferry terminal so if you’re going to the reef is very convenient to just walk right over there and get on your boat. There are also tons of restaurants, especially Asian varieties for dining options as well as a night market. I would totally stay here again.

どこへ行くにもアクセスが良くお部屋の清掃も完璧でした。ケアンズに宿泊するならパシフィックホテルがお勧めです。私達の滞在中ほとんどは日本人スタッフも早朝6時から受付にいらして安心しました。ただ一つだけインターネットと部屋の電話が故障中で不便でした。

【立地】 早朝着で空港からタクシーで10分ちょっと。 ケアンズセントラル駅、ナイトマーケット、有名レストラン、スーパーマーケットなど殆ど徒歩圏内であり便利でした。 【施設】 ホテル選びの段階から、ケアンズのホテルは比較的古いホテルが多いと感じました。 パシフィックホテルもその一つだと思いますが、清掃が行き届いておりました。 不満があるとすれば、シャワーの水圧が弱かった事、大きめの道路に面しているため朝晩車や人の声が気になるかもしれません。 【アメニティなど】 ・シャンプー・コンディショナー・ボディーソープ・ハンドソープ、ドライヤー、タオル ・コーヒーなど、ミルク 備え付けミネラルウォーターはなく、G階に自動販売機がありますが5ドルほどしますので、滞在中はスーパーマーケットが近くにあるのでそちらで買う方が良いです。 ・スリッパなしなので、他の旅行でもらった使い捨てスリッパを持って行って正解でした。 【その他】 ・早朝到着ですぐチェックインしたい場合は、前日分より予約をしておくとすぐ休むことができ、調子の良い旅のスタートを切ることができました。 （そのため、コスパの良いホテルを探して決めました。） ・現地ツアーのピックアップ場所にもなっていて便利でした。 ・シャワーは水圧は弱かったですが、湯船にシャワーが設置されて水ハネ防止のプレートがついており、トイレ側が濡れず水回りの使い勝手が良かったです。 ・ウォシュレットがないホテルが殆どですが、トイレ用のウェットティッシュを持参すれば気になりません♪ ・ホテル前にレンタルのキックボードがあって、それも利用すれば行動の範囲が広がると感じました。 またケアンズ市内に宿泊することがあれば、コスパも良く、再度利用したいと感じました。