Sovereign Gold Coast is located in area / city Surfers Paradise.
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Sovereign Gold Coast
Hotels
7.6
/10
Pleasant
1,012 reviews
What Guests Say About Their Stay
Jordyn
10.0
/ 10
Great accommodation for the price. The pool was great, lots of pool side beds and tables. Staff were friendly and very helpful! The room was great, and location was good, slightly further away from the hustle and bustle of surfers paradise - highly recommend!
Darren
10.0
/ 10
Was in a Family Suite which was clean, had plenty of room for everyone inc two balconies.
Good location an easy 10-15min walk into Cavil Ave which means you are out of the hustle and bustle.
You are two blocks from the beach.
Parking can be hit or miss depending on what time you get back to the appartment, but there is plenty of street parking.
Have to call out Denise from the front desk who was amazing. Really went out of her way prior and also once we arrived.
Richard
10.0
/ 10
Super clean room. Polite desk staff. Friendly birds! Room a little noisy during the day if u open the window.
In the Area
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138 Ferny Avenue, Surfers Paradise, Gold Coast, Queensland, Australia, 4217
Main Facilities
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Swimming Pool
Elevator
Available Room Types in Sovereign Gold Coast
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What's around Sovereign Gold Coast
138 Ferny Avenue, Surfers Paradise, Gold Coast, Queensland, Australia, 4217
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Location
Sovereign Gold Coast is located in area / city Surfers Paradise.
About Sovereign Gold Coast
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
Enjoy luxurious treats and incomparable experience by staying at Sovereign Gold Coast.
All facilities in Sovereign Gold Coast
Others
Things to Do
- Hot tub
- Outdoor pool
- Barbecue
- Picnic area
- Garden
- Beach towel
- Sauna
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Luggage storage
- Concierge
Public Facilities
- Others
- Elevator
- Smoke-free area
- Safety deposit box
General
- Parking
- Swimming pool
- Terrace
Nearby Facilities
- Souvenir shop
- Grocery
Family-friendly Facilities
- Children pool
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Sovereign Gold Coast
Important Note
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: AUD 10.0 per day
- Rollaway bed fee: AUD 35.0 per day
- Towels fee: AUD 3.00 per person, per night (or guests may bring their own)
- Credit card charges are subject to a surcharge of 2.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 200 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts major credit cards; cash is not accepted
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open during the following times:
- Monday - Wednesday: 8:00 AM - 6:00 PM
- Thursday - Friday: 8:00 AM - 7:30 PM
- Saturday - Sunday: 8:30 AM - 6:00 PM
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Elevator |
Check-In / Check-Out Time | From 14:00 - to 10:00 |
Available rooms at Sovereign Gold Coast | 180 |
Number of floors in Sovereign Gold Coast | 9 |
Another facilities in Sovereign Gold Coast | Hot tub, Outdoor pool, Barbecue, Picnic area, Garden |
Frequently asked question in Sovereign Gold Coast
What are available facilities at Sovereign Gold Coast?
There are top facilites at Sovereign Gold Coast such as Swimming Pool, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sovereign Gold Coast?
The standard check-in time at Sovereign Gold Coast is starting from From 14:00 while the latest check-out time is at Before 10:00
What is the star rating of Sovereign Gold Coast?
Sovereign Gold Coast is a 4.0-star hotel.
How many floors does Sovereign Gold Coast have?
Sovereign Gold Coast has 9 floors.
How many rooms are available at Sovereign Gold Coast?
Sovereign Gold Coast has 180 rooms in total.
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More Reviews from Other Guests in Sovereign Gold Coast
Overall Ratings & Reviews Sovereign Gold Coast
Traveloka (12)
Other sources (1,000)
7.6
Pleasant
From 1,000 reviews
Cleanliness
7.8
Room Comfort
7.8
Service and Facilites
8.0
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Traveler Reviews Sovereign Gold Coast
Number of reviews per page
20
40
Top reviews
Denis
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Clean room
Navin
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We love the location
Adriano
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Well positioned and easy walk to light rail and central surfers. Good size apartment
mark
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
⭐️⭐️⭐️⭐️⭐️
David
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Friendly staff and a clean and spacious apartment.
Jordyn
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great accommodation for the price. The pool was great, lots of pool side beds and tables. Staff were friendly and very helpful! The room was great, and location was good, slightly further away from the hustle and bustle of surfers paradise - highly recommend!
Darren
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Was in a Family Suite which was clean, had plenty of room for everyone inc two balconies.
Good location an easy 10-15min walk into Cavil Ave which means you are out of the hustle and bustle.
You are two blocks from the beach.
Parking can be hit or miss depending on what time you get back to the appartment, but there is plenty of street parking.
Have to call out Denise from the front desk who was amazing. Really went out of her way prior and also once we arrived.
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Julie
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The sauna was awesome and always accessible
Scott
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The staff were very helpful and polite
Jason
Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
awesome thanks Sophie
Tayla
Business
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The staff was lovely when we checked in the room was so clean and neat we were very happy, we had a nice view of the pool area.
Only issue was, we were there for 3 nights were given a towel each for the two of us. We went and asked about different towels for the pool area and we were told an extra $5 each towel.
So unfortunate why would I pay for a spare towel that should be included.
Other than that it was wonderful and definitely would stay again
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Michael
Friends and Family
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Parking difficult
Marilyn
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Generous amount of space and good value for money.
Richard
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Super clean room. Polite desk staff. Friendly birds! Room a little noisy during the day if u open the window.
Shaun
Friends and Family
2.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
This stay was profoundly disappointing. The Sovereign Gold Coast clearly prioritises filling rooms over providing a basic, functional, or comfortable guest experience. I will not be returning.
The experience started poorly and only got worse:
Painful Check-in: The check-in process was frustratingly slow. The staff, while not rude, were unfriendly and entirely indifferent. This set a bad tone immediately.
Key Card Failure: As an indicator of the general dysfunction, the key cards did not work initially.
Upon reaching my room, I immediately understood why I had overheard another guest complaining that "nothing worked." They were right.
Broken Facilities: The spa was not operational, and only one escalator was functional, causing annoying delays and inconvenience. A hotel of this size must keep its essential facilities maintained.
Zero Comfort: The sleep quality was terrible. I could distinctly feel the springs in the mattress, proving the bedding is desperately overdue for replacement.
Cheap Amenities: In a two-bedroom unit, supplying only one minuscule bar of soap is inexcusably cheap and demonstrates a total lack of concern for the customer.
In summary, the Sovereign Gold Coast is focused on maximizing occupancy with zero care for the customer experience. Everything felt neglected. Do not waste your money here.
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Zico Joseph
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Amazing room
Ellie
Business
2.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
I booked this hotel for a work conference and unfortunately ended up not staying the night due to how uncomfortable and unsafe I felt. The room I was given was extremely outdated, had a strong musky smell, and the curtains were noticeably dirty. As a young woman travelling alone, I did not feel secure — there were no visible security cameras and the room lacked additional locking mechanisms that would offer peace of mind.
I returned to reception about 30 minutes after checking in (and only an hour after booking), to politely request a refund. I explained that I felt unsafe, especially with the large number of men around town for the Supercars weekend. Instead of offering empathy or assistance, the staff member told me to “go for a walk” and suggested I would “feel silly” if I left. He also asked if I was upset because of anxiety, which was unprofessional and dismissive.
In the end, I chose to drive home two hours each way for the duration of my conference rather than return. The customer service and overall condition of the accommodation were incredibly disappointing. I cannot recommend this hotel, especially for women traveling alone.
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Vito
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Well located within walking distance to the GC tram. Great price / value for money option.
Anna
Leisure Family
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Our room was very clean and spacious. Staff was friendly. The only thing was that we have to wait for check in a bit too long, because we arrive before 12 o’clock so we’re hoping for early check in. Otherwise we were very pleased to stay in Sovereign Gold Coast.
Shannon
Business
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
The property is terribly run down. Suggest to avoid. No hot water, one lift inoperative, cleanliness was below par, and the tv in the room did not function properly.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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