Delta Hotels by Marriott Quebec

Room was in good shape, restaurant food was really good

Our stay was terrible. We drove about 15 hours to Quebec for this family vacation and were looking forward to our stay at the Delta Hotel (which we reserved because it was listed as pet-friendly and we were bringing our small dog and cat with us). At check-in, the person checking us in was rude and not helpful. First, our cards were all declining, prompting us to call our bank. We were told by the bank that they were not blocking any transactions and that we should be good to go. When we explained this to the lady at check-in, she just looked at us and said it was "NOT THEIR MACHINE BECAUSE SHE HAD BEEN CHECKING PEOPLE ALL DAY" (caps to reflect tone). We asked her kindly to try a different machine, as we were at a loss, having used our cards all day without trouble. She tried something else, and guess what? It worked! :-/ No apologies, but at least it worked. After checking us in, she noted that animals cannot be left alone in the room at any point. That threw a curveball at us, since the weather in Quebec was pretty cold, and we were carrying our dog and cat all over town while exploring. As we walked to our room, we noticed the hotel was FILTHY. Not only were the lobby and elevators disgustingly filthy, but our room was disgusting. We've never experienced anything like it. My family and I ended up leaving the hotel after ONE night and booking somewhere else. If I could give this place a -10 rating, I would.

Restruant closed all the time

It’s an older building with some recent renovations. The elevators are a major inconvenience: they’re small, and with only two serving such a large building, long wait times are common, especially in the morning during check out time.

Very kind staff. Quiet room. Definitely a ‘city’ type hotel, and a great location.

Upgraded room was great. Staff were friendly. Location was great. Overall, an easy going stay - just what a traveller needs.

Room was comfortable and clean. Housekeeping did an excellent job every day. The pool area needs a better layout for belongings, getting dried off and a washroom. Breakfast buffet was OK. No variety day to day, and food was not very warm. Staff could barely keep the pantry stocked with snacks and drinks — seems the entire hotel had access to the pantry and there often wasn’t much selection. People were making and eating breakfast in the pantry, making it very congested.

My stay was great the staff was very friendly , especially Alan in the front desk he was extremely kind and helped us with recommendations where yo eat or visit. The hotel has an excellent location, if you pay a very convenience fee you have access to a daily coffee lounge with delicious pastries and coffee, that will male you save money especially for breakfast. The hotel need an update that is why I didn’t give 5 stars.

Clean room, good staff, convenient location

did not try the breakfast but dinner is okay.

Tout etait parfait

Everything good.

The room was not as pictured. I had to beg for housekeeping to clean

Very nice place overall. Would be nice if they would have a common are room to use with friends. The only space was on the 3rd floor but near elevator and very open. Also, carpet looked outdated in the room ands some rooms had Netflix installed and some don’t. As a summary loved the stay with family.

Great location!

Very good

The room 342 was spacious and clean. the bathroom had plenty of towels with excellent water pressure. The only negative rating was the constant noise from the heater or other source which seemed to be coming from next door.

Wonderful location

The room was clean, but there was hardly any hot water in the shower. The hot water was fine in the sink. Also, the fan was on but only blowing cool air regardless of the temperature I set on the thermo

Enjoyed the location, staff were friendly.