Delta Hotels by Marriott Quebec

Feel safe. Television did work properly. They rebooted the television at night waking us up to a glaring white light check out. Check-in was very slow. The manager told us she would unplug the television set but never get it. I am a bonvoy member but they had no record of it.

Good job!

Great location walkable to many attractions. Rooms should have a safe in them. Rooms need better cleaning between guest found hair from pervious guest. Comfortable beds and pillows. Desk staff made a mistake and charged my card for the entire stay after i told her i had a reservation with Expedia. That was quickly resolved. You have to take one elevator to the 3rd floor to get on another elevator to go on to higher floors. Elevators are slow.

Proximité de plusieurs attractions de Québec

The hotel location was very good, 15-20 mins walk to Old Quebec but closer to the hotel there are lots of restaurants and shops nearby, very nice. Hotel carpet looks very old though, that's what i disliked the most from the hotel

The rooms are worn out but clean. The bed is very comfortable. Room doors are very thin and you hear every other guest walking in the corridors and in front of the elevators. it is highly difficult to sleep without disturbance. Parking garage does not belong to the hotel, it’s a separate company and it is very very dirty. The garage floors are full of piss and the garage smells very ugly.

Je parle en francais et je ne comprend pas ce qui est marquer desoler

Only issue was dirty windows on outside. Concierge not very available.

Clean room, staff was great! Lots of dogs…

Not sure why Marriott put its name on this hotel. On the good side, the gentleman who checked me in at 11pm last night was very nice and helpful. It went downhill from there. I wanted a room with a comfortable bed and an in room safe. The room I booked was not available, so he apparently moved me to a larger room after checking to see if one was ready. What I got is a very large room with a lumpy king size mattress which would only be appropriate in a tenderloin flophouse. It is definitely not the Marriott Matress I’m used to. The room has a huge floor area covered in a worn, dirty and stained carpet. The bathroom door squeaks loudly from all 3 hinges; the toilet seat is not properly attached to the toilet and the toilet paper holder is hanging at a sad angle. A large tile piece is missing in the bathroom. Debris that was on the 5th floor area leading to rooms at midnight last night is still on the floor at 10pm tonight. The 5th floor common area carpet is threadbare in places and obviously not clean. And of course, the advertised in room safe is not present in all rooms and not in mine. The $28 breakfast buffet is bare minimum and the meager amount of bacon was gone by 9:30. Breakfast supposedly runs until 10:30 At $300+ a night, I feel like Marriott has scrolled SUCKER in big letters on my forehead. I love my first visit to Quebec City but I recommend you avoid this hotel at all cost.

Great stay!

Overall very good. Only two areas for improvement. Dinner at the sister Marriot fell short. Pasta was barely warm. Mussels and shrimp were almost microscopic. No garlic, spices, etc. Other shortfall was the heated, outdoor pool hours. Sat. and Sunday OK but M-F only 5PM to 9PM.

Excellent séjour

Un peu dispendieux

Good location.

Stay was good but the toilet was not fonctioning properly

Nice size rooms

Elevators 20 minute wait because only 1 elevator was working staff acting like they didn’t know I saw several people complain didn’t find them very helpful just was not happy not that they care

It’s convenient, safe and quiet.

I liked the access to the convention centre