DoubleTree Fallsview Resort and Spa by Hilton - Niagara Falls

The indoor pool was wonderful for kids. The hot tub was a nice treat for the adults. The breakfast menu at Buchanans restaurant was very good, lots of choice on the a la cart menu. Michael

Everything was good.

The room was very clean, and all the hotel staff we encountered were friendly and welcoming. We stayed on the 17th floor, and since it was winter with no leaves on the trees, we had a clear view of the American Falls. However, as mentioned by other guests in previous reviews, during the summer the trees may partially block the view. In that case, staying on the highest floor (19th floor) may offer a clearer, unobstructed view. Overall, it was a pleasant stay, and we would consider staying here again.

Shower was clogged . Only noticed late at night. Beds weee not so comfortable- hard time sleeping g

Room was clean. Friendly and helpful staff.

i didnt have breakfast

We loved double tree! Such a charming, warm inviting hotel with kind staff. Rooms were clean and kept nicely. It was overall a great and relaxing stay. I forgot a personal belonging at the hotel and I had no trouble calling in to locate it and arranging to have it shipped back to me.

On site options for food. The room was beautiful and spacious

Great staff. Clean room. Beautiful atmosphere at Christmas. Highly recommend.

Pool is small. Falls view room had the falls far away and the view covered by trees. Front desk staff was unhelpful. Food in the restaurant was average. Restaurant closes Breakfast at 11:00, they don't open for lunch, and opens back in the evening. We did not get the cleaning service to clean our room, but requested fresh towels twice and they never came.

Clean room great staff Buchanans Steak and Seafood restaurant very mediocre

We spent 30 minutes in the line for check-in. The check-in process is extremely slow. Very bad Hotel management.

Nice counter

Great service Nice hotel

Clean room. Family friendly swimming pool and gym. Quiet environment. Friendly front desk

Clean room

Everything good

We came in in tthe morning and checked in earlier as we had reservations at two sisters winery and the person that checked us in did not sugest any restaurants or wineries.When we camne back later we got cupins eith discounted restaurants even tho when we asked him for suggestions he said he cant help.Very disappointed

Everything was good! But the pool’s water was made my eyes to hurts.

The doorman Toni was a highlight. My recommendation for this establishment primary is make sure there's towels in the pool that were not when we were there, but we found some in the gym. And they should move their smoking area. Currently their smoking area is not far from the front door in the VIP parking area. Each time I parked my daughter would have to get out on the same side as the smokers. And she found this disgusting. Overall, it's a great place in the staff was very good especially Tony, but I think they need to move their smoking area away from VIP parking and I'm sure the towels were just due to a busy season. The breakfast was fairly standard of course though I don't think it compares with higher end hotels. But this was good value. It's nice that there's a Starbucks in the lobby and I can't say enough about how helpful Tony was to us.