Hotel at the Waldorf

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6.9
/10
Pleasant
1,468 reviews

What Guests Say About Their Stay

Mark john

10.0
/ 10
We really enjoyed our stay, the room is so clean and the staff are so accommodating and friendly that’s why I rate this hotel excellent and well recommended.

Ayda

10.0
/ 10
After reading some of the reviews before my trip, I seriously considered canceling my reservation. I’m very glad that I didn’t. The room was exceptionally clean, the linens were spotless, and unlike many hotels, they didn’t have a strong chemical detergent smell. In fact, as soon as I entered the guest room floor, there was a fresh, clean scent throughout the hallway that immediately made a great impression. The front desk staff were warm, welcoming, and genuinely helpful throughout my stay. The reception desk is staffed 24/7, and access to the hotel is controlled for guests, which made me feel safe and comfortable. The hotel’s bar and restaurant were also excellent and became one of the highlights of my stay. I think some reviews unfairly criticize the hotel because of Vancouver’s broader homelessness issue. The hotel is about two blocks away from the area people often mention. Walking east, I found plenty of restaurants and places to explore, while Uber and public transit made it easy to reach downtown. This was my first visit to Vancouver, and surprisingly, this hotel and its surroundings were among the few places near downtown where I truly felt secure. The friendly staff, secure access, and welcoming atmosphere all contributed to that feeling. The Hotel at the Waldorf is a historic, charming, and very clean property that offers great value for the price. If I ever return to Vancouver for work or a conference, I would happily stay here again.

Joanne

10.0
/ 10
The hotel is old but very well kept. The rooms were clean and there was a pub/restaurant right there, where we had delicious pizza's for supper. For breakfast we walked a block behind the hotel, to a very great restaurant. Staff were friendly and very helpful. The only downfall was there is no elevator. All the rooms are on the second floor. Anyone with mobility issues would need help with their luggage. All in all, it was a pleasant stay. Thank you
In the Area
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1489 Hastings St E, Vancouver, British Columbia, Canada, V5L1S4

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Staying at Hotel at the Waldorf is a good choice when you are visiting Vancouver. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel at the Waldorf

1489 Hastings St E, Vancouver, British Columbia, Canada, V5L1S4
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Lobby Hotel at the Waldorf
Lobby 2 Hotel at the Waldorf

Discover More About Hotel at the Waldorf

When planning your next getaway to the beautiful province of British Columbia, Canada, consider the exceptional experience awaiting you at the **Hotel at the Waldorf**. This charming establishment offers a unique blend of comfort, convenience, and local charm, making it an ideal choice for both leisure and business travelers. Room rates at the **Hotel at the Waldorf** start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hotel at the Waldorf Location

The **Hotel at the Waldorf** is nestled in the vibrant heart of Vancouver, British Columbia, specifically in the Gastown district. Situated at 1489 Hastings St E, Vancouver, British Columbia, Canada, V5L1S4, the hotel offers a prime location that places you within easy reach of the city's most captivating attractions. It's approximately a 30-minute drive from Vancouver International Airport (YVR) and conveniently located near major public transit routes, making it simple to explore the surrounding areas. The atmosphere here is one of historical charm and modern vibrancy, with the **Hotel at the Waldorf** being a stone's throw away from unique boutiques, art galleries, and a lively culinary scene. You'll find yourself immersed in the character of Gastown, known for its Victorian architecture and cobblestone streets, while still being connected to the pulse of the city.

Hotel at the Waldorf Facilities & Services

Facilities for guests at the **Hotel at the Waldorf** are designed to ensure a comfortable and memorable stay.

  • Enjoy a refreshing dip in the outdoor swimming pool, open daily from 8:00 AM to 8:00 PM. No additional fees apply.
  • Indulge in a relaxing spa treatment at our on-site wellness center, available from 10:00 AM to 7:00 PM. Spa services are à la carte, with prices starting from PHP 2,500.
  • Stay connected with complimentary high-speed Wi-Fi available throughout the hotel.
  • For guests traveling by car, the **Hotel at the Waldorf** offers secure on-site parking for PHP 500 per day.
  • Families will appreciate our dedicated children's play area, open from 9:00 AM to 6:00 PM, offering a safe and fun environment for younger guests.
  • Our 24-hour front desk is always ready to assist with any requests or provide local recommendations.
  • For your convenience, laundry services are available, with pricing based on item type, starting from PHP 150.

Hotel at the Waldorf Room Types

Discover a range of accommodations to suit every traveler's needs with the diverse room types of **Hotel at the Waldorf**.

  • Deluxe King Room: Offering a city view, this non-smoking room features a plush king-sized bed and a luxurious bathtub, perfect for unwinding.
  • Deluxe Queen Room: Similar to the King room, this option provides a comfortable queen-sized bed with a city view and a bathtub, ideal for couples or solo travelers.
  • Junior Suite: Experience enhanced space and comfort in our Junior Suite, which boasts a city view, a separate seating area, and a well-appointed bathroom with a bathtub.
  • Executive Suite: For those seeking an elevated experience, the Executive Suite offers expansive living space, a city view, a king-sized bed, and a private bathroom complete with a bathtub.
  • Family Room: Designed for families or groups, this room features two queen beds, a city view, and a bathtub, ensuring everyone has a comfortable stay.

The **Hotel at the Waldorf** is pleased to offer a limited number of pet-friendly rooms. Please note that an additional cleaning fee of PHP 1,000 per pet, per stay, will apply to ensure the comfort of all our guests. Advance notice is required to reserve a pet-friendly room.

Hotel at the Waldorf Dining & Restaurants

Savor exquisite culinary experiences at the **Hotel at the Waldorf**, where diverse dining options cater to every palate.

  • The Waldorf Bistro: Our signature restaurant offers a delightful breakfast buffet from 6:30 AM to 10:00 AM, with an estimated price of PHP 850 per person. For lunch and dinner, enjoy a menu of international and local favorites, available from 11:30 AM to 10:00 PM, with main courses ranging from PHP 1,200 to PHP 2,500.
  • The Garden Cafe: A relaxed setting for light meals and refreshments. Open from 7:00 AM to 6:00 PM, offering sandwiches, salads, and pastries. Estimated price per person for a light meal is PHP 600.
  • The Rooftop Lounge: Enjoy breathtaking city views and expertly crafted cocktails at our stylish rooftop bar. Open from 4:00 PM to 12:00 AM, with drinks starting from PHP 500. Small bites are also available, with an estimated cost of PHP 800 per person.

Hotel at the Waldorf Nearby Attractions and Activities

Immerse yourself in the vibrant culture and stunning scenery surrounding the **Hotel at the Waldorf**.

  • Gastown Historic District: Explore the charming cobblestone streets, Victorian architecture, and unique shops just steps from the hotel.
  • Canada Place: A striking waterfront landmark offering stunning views of the harbor and mountains, approximately a 15-minute walk away.
  • Stanley Park: Vancouver's iconic urban park, offering miles of scenic trails, beaches, and the famous Totem Poles, easily accessible by a short bus ride.
  • Vancouver Art Gallery: Discover a diverse collection of art, located in the heart of downtown, about a 20-minute transit ride from the hotel.
  • Granville Island Market: A bustling public market filled with local produce, artisanal foods, and crafts, a short ferry ride or bus trip away.

If you are looking for other activities around the **Hotel at the Waldorf**, check out the best deals on Traveloka: Recommended activities in Vancouver!

How to Get to Hotel at the Waldorf from the Airport

Navigating your journey from Vancouver International Airport (YVR) to the **Hotel at the Waldorf** is straightforward, with several convenient options available. The airport transfer service of **Hotel at the Waldorf** aims to make your arrival as seamless as possible.

  • Taxi/Ride-hailing Service: Metered taxis and ride-hailing services are readily available at the airport's designated pick-up zones. The journey to the **Hotel at the Waldorf** typically takes 30-40 minutes, depending on traffic, and costs approximately PHP 2,000 to PHP 3,000.
  • Canada Line Skytrain: For a cost-effective and efficient option, take the Canada Line Skytrain from YVR-Airport Station towards Waterfront Station. Alight at Waterfront Station and then take a short taxi or ride-hailing service ride (approx. 5 minutes) to the hotel. The Skytrain fare is around PHP 500, and the total travel time is about 45-60 minutes.
  • Hotel Private Transfer: For ultimate convenience and comfort, you can arrange a private airport transfer directly through the **Hotel at the Waldorf**. This service offers a personalized pick-up experience. Please contact the hotel in advance for rates and booking, with prices typically starting from PHP 4,000. You can also explore various airport transfer services for your convenience.

Understanding how to get to the **Hotel at the Waldorf** is key to a stress-free start to your trip.

Summary of Why You Should Choose to Stay at Hotel at the Waldorf

Choosing the **Hotel at the Waldorf** for your British Columbia adventure ensures a stay filled with comfort, convenience, and memorable experiences.

  • Prime Location: Situated in the historic and vibrant Gastown district, offering easy access to attractions, dining, and entertainment.
  • Exceptional Facilities: From a refreshing swimming pool to a relaxing spa and convenient on-site parking, all your needs are catered for.
  • Diverse Room Options: A variety of well-appointed rooms and suites are available, ensuring comfort for solo travelers, couples, and families. Check for **room availability at Hotel at the Waldorf** to find your perfect match.
  • Culinary Delights: Indulge in delicious meals and refreshing drinks at the hotel's on-site restaurants and bar.
  • Seamless Travel: Multiple transportation options from the airport make arriving and departing a breeze.

For the best rates and a hassle-free experience, consider **booking Hotel at the Waldorf** through Traveloka.

Book budget hotels in British Columbia and discover the charm of this beautiful province.

Easily book domestic and international flights at low prices to complement your hotel stay.

All facilities in Hotel at the Waldorf

Entertainment Facility Hotel at the Waldorf
Entertainment Facility
Lobby Hotel at the Waldorf
Lobby
Exterior Hotel at the Waldorf
Exterior
Others Hotel at the Waldorf
Others
Restaurant Hotel at the Waldorf
Restaurant

Things to Do

  • Romantic proposal packages
  • Outdoor facilities
  • Karaoke
  • Entertainment for adults
  • Library

Hotel Services

  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Reception hall
  • Parking

Public Facilities

  • Smoke-free area
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • ATM/Banking

Transportation

  • Limited parking

Food and Drinks

  • Nightclub

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Hotel at the Waldorf

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 03:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Only Dogs Cats Allowed
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General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 03:00 - to 11:00
Available rooms at Hotel at the Waldorf
30
Number of floors in Hotel at the Waldorf
2
Another facilities in Hotel at the Waldorf
Romantic proposal packages, Outdoor facilities, Karaoke, Entertainment for adults, Library

Frequently asked question in Hotel at the Waldorf

What are available facilities at Hotel at the Waldorf?
There are top facilites at Hotel at the Waldorf such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel at the Waldorf?
The standard check-in time at Hotel at the Waldorf is starting from 15:00 - 03:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel at the Waldorf?
Hotel at the Waldorf is a 2.0-star hotel.
How many floors does Hotel at the Waldorf have?
Hotel at the Waldorf has 2 floors.
How many rooms are available at Hotel at the Waldorf?
Hotel at the Waldorf has 30 rooms in total.
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More Reviews from Other Guests in Hotel at the Waldorf

Overall Ratings & Reviews Hotel at the Waldorf

Traveloka (1)
Other sources (1,467)
7.0
Pleasant
From 1,467 reviews
Cleanliness

7.2

Room Comfort

6.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel at the Waldorf

Number of reviews per page
20
40
Top reviews
Ruth
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very basic and not in a great area, had to uber to get anywhere as not an area you want to walk from to anywhere you want to go. But staff super friendly and room fine, except the blinds don’t cover the window so light comes in from the street all night.
JOYCE
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Don't trust the pictures and reviews on this property. I think AI was used to enhance the look. There was drug interactions and use right outside the premises. The receptionist was very pleasant and could see how horrified we were. We were able to get our money refunded within 48 hours. We found a safe motel closer to the Lion's Gate Hospital and it was safe.
Read More
Mark john
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We really enjoyed our stay, the room is so clean and the staff are so accommodating and friendly that’s why I rate this hotel excellent and well recommended.
jonrey
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stayed here from 6/3–6/7. Overall, the stay was decent, and the location is convenient with easy access to downtown by bus and plenty of shops and restaurants nearby on Commercial Drive. The biggest downside is the noise. On Saturday nights, loud music from the underground bar next door can be heard throughout the hotel until 1–2 a.m., and the bass can even make the building vibrate. If you're a light sleeper, this may be a concern. The surrounding area is a bit rough and has a noticeable homeless population, but I didn't experience any issues during my stay.
Read More
corrine
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property and description on the website do NOT match the property. The air condition doesn’t work properly. The building is old and smelled moldy. The neighborhood that the property is located is surrounded by a highly intensive environment of drug users. If you were planning to walk (any direction) it is NOT advised especially with children. There is NO elevator for anyone that would need physical assistance. There is no concierge service. The staff were friendly.
Read More
joshua
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pictures are a bit misleading. Was a bit more weathered than it looks online
Tatyana
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Stuff was good, other stuff was awful
Racquel
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We stayed 2 nights, so far it was good.
Jaspreet
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff They helped a lot But property could have been maintained better.
Dawn
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room, comfy beds and linens.
Miriam
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The outside area around the building was very dirty. Garbage beside the doors and along the sidewalk and street. The inside lobby was fairly clean but smelled musty. The bedroom was clean as was the bathroom but it was very cramped. The mattress was hanging off the bed frame on one side so it wasn’t flat. Overall not very impressive.
Read More
Sheri
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is very run down. There was no elevator so we had to hall all luggage up stairs. Old, just not what I was expecting. Carpets were VERY OLD.
Jenny
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was small, but renovated and clean. The bed was a little hard for me. I was only staying for one night so location wasn’t critical for me. However, the Waldorf is far enough away from E. Hastings to feel safe, but still close enough that it’s not comfortable for venturing too far on my own. All in all, I think the Waldorf has done a wonderful job of creating safety and security in their hotel.
Read More
Sonia
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Would’ve preferred to been able to use cash to pay for my stay, but the girl at the desk was very helpful and helped me upgrade without too much of a extra cost
Ayda
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

After reading some of the reviews before my trip, I seriously considered canceling my reservation. I’m very glad that I didn’t. The room was exceptionally clean, the linens were spotless, and unlike many hotels, they didn’t have a strong chemical detergent smell. In fact, as soon as I entered the guest room floor, there was a fresh, clean scent throughout the hallway that immediately made a great impression. The front desk staff were warm, welcoming, and genuinely helpful throughout my stay. The reception desk is staffed 24/7, and access to the hotel is controlled for guests, which made me feel safe and comfortable. The hotel’s bar and restaurant were also excellent and became one of the highlights of my stay. I think some reviews unfairly criticize the hotel because of Vancouver’s broader homelessness issue. The hotel is about two blocks away from the area people often mention. Walking east, I found plenty of restaurants and places to explore, while Uber and public transit made it easy to reach downtown. This was my first visit to Vancouver, and surprisingly, this hotel and its surroundings were among the few places near downtown where I truly felt secure. The friendly staff, secure access, and welcoming atmosphere all contributed to that feeling. The Hotel at the Waldorf is a historic, charming, and very clean property that offers great value for the price. If I ever return to Vancouver for work or a conference, I would happily stay here again.
Read More
Jody
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I booked this stay prior to reading reviews and was very disappointed by pretty much everything. The entrance itself is completely locked and did not feel very welcoming. There with some issues with check in and the staff didn't seem very welcoming. Our room was very outdated and also not very welcoming or comfortable. The bathroom was dirty- you could see hair on the floor as though it wasn't cleaned and scum in the tub. The sink wasn't draining and I didn't dare go into the actual tub. The bathroom door couldn't open fully because the toilet seat lid was too big for the toilet and it prevented the door from opening. Also the lid kept falling down on us. The bed was broken and slanted, mattress super uncomfortable and the entire bed squeaked very loudly. It didn't get very dark in the room so was hard to sleep as well as it being very loud with super thin and old windows. The room was muggy and when we put on the AC it made everything under it wet. The tv had very little channels w/basically nothing on. The fridge was super loud. No microwave. The to-go coffee cups had no lids and the heat protecter sleeves were too big for the cups. Parking is separate from building in a sketchy lot nearby. The main road is full of homelessness and lots of sirens. Nowhere for loading and unloading really accept the side of the road. It just went on and on and it overall was one of the worst stays I have had. Even the price was outlandish for what we got.
Read More
Erika
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Although the outside of the hotel and the area around it was a complete mess and had some questionable people hanging out outside, our stay was great. The room was clean, staff at the front desk and Howe Sound pub inside were wonderful. We also did karaoke at the tiki bar and that was a great time. We will choose the Waldorf again. My only notes on the room is more pillows please!!!
Read More
claudette
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

.
Marion
icon-with Friends
with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All the staff were very kind and helpful. Maintenance in the rooms needed work. The blinds need updating because they are ripped and let in a lot of light. The items provided in the rooms (towels, face clothes, coffee, tea , sugar and cup) were only enough for one guest. But the staff were very kind and helpful when asked for more items.
Read More
Glen
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice staff and comfortable room.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel at the Waldorf

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel at the Waldorf

Traveloka (1)
Other sources (1,467)
7.0
Pleasant
From 1,467 reviews
Cleanliness

7.2

Room Comfort

6.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel at the Waldorf

Number of reviews per page
20
40
Top reviews
Ruth
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very basic and not in a great area, had to uber to get anywhere as not an area you want to walk from to anywhere you want to go. But staff super friendly and room fine, except the blinds don’t cover the window so light comes in from the street all night.
JOYCE
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Don't trust the pictures and reviews on this property. I think AI was used to enhance the look. There was drug interactions and use right outside the premises. The receptionist was very pleasant and could see how horrified we were. We were able to get our money refunded within 48 hours. We found a safe motel closer to the Lion's Gate Hospital and it was safe.
Read More
Mark john
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We really enjoyed our stay, the room is so clean and the staff are so accommodating and friendly that’s why I rate this hotel excellent and well recommended.
jonrey
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stayed here from 6/3–6/7. Overall, the stay was decent, and the location is convenient with easy access to downtown by bus and plenty of shops and restaurants nearby on Commercial Drive. The biggest downside is the noise. On Saturday nights, loud music from the underground bar next door can be heard throughout the hotel until 1–2 a.m., and the bass can even make the building vibrate. If you're a light sleeper, this may be a concern. The surrounding area is a bit rough and has a noticeable homeless population, but I didn't experience any issues during my stay.
Read More
corrine
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property and description on the website do NOT match the property. The air condition doesn’t work properly. The building is old and smelled moldy. The neighborhood that the property is located is surrounded by a highly intensive environment of drug users. If you were planning to walk (any direction) it is NOT advised especially with children. There is NO elevator for anyone that would need physical assistance. There is no concierge service. The staff were friendly.
Read More
joshua
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pictures are a bit misleading. Was a bit more weathered than it looks online
Tatyana
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Stuff was good, other stuff was awful
Racquel
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We stayed 2 nights, so far it was good.
Jaspreet
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff They helped a lot But property could have been maintained better.
Dawn
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room, comfy beds and linens.
Miriam
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The outside area around the building was very dirty. Garbage beside the doors and along the sidewalk and street. The inside lobby was fairly clean but smelled musty. The bedroom was clean as was the bathroom but it was very cramped. The mattress was hanging off the bed frame on one side so it wasn’t flat. Overall not very impressive.
Read More
Sheri
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is very run down. There was no elevator so we had to hall all luggage up stairs. Old, just not what I was expecting. Carpets were VERY OLD.
Jenny
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was small, but renovated and clean. The bed was a little hard for me. I was only staying for one night so location wasn’t critical for me. However, the Waldorf is far enough away from E. Hastings to feel safe, but still close enough that it’s not comfortable for venturing too far on my own. All in all, I think the Waldorf has done a wonderful job of creating safety and security in their hotel.
Read More
Sonia
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Would’ve preferred to been able to use cash to pay for my stay, but the girl at the desk was very helpful and helped me upgrade without too much of a extra cost
Ayda
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

After reading some of the reviews before my trip, I seriously considered canceling my reservation. I’m very glad that I didn’t. The room was exceptionally clean, the linens were spotless, and unlike many hotels, they didn’t have a strong chemical detergent smell. In fact, as soon as I entered the guest room floor, there was a fresh, clean scent throughout the hallway that immediately made a great impression. The front desk staff were warm, welcoming, and genuinely helpful throughout my stay. The reception desk is staffed 24/7, and access to the hotel is controlled for guests, which made me feel safe and comfortable. The hotel’s bar and restaurant were also excellent and became one of the highlights of my stay. I think some reviews unfairly criticize the hotel because of Vancouver’s broader homelessness issue. The hotel is about two blocks away from the area people often mention. Walking east, I found plenty of restaurants and places to explore, while Uber and public transit made it easy to reach downtown. This was my first visit to Vancouver, and surprisingly, this hotel and its surroundings were among the few places near downtown where I truly felt secure. The friendly staff, secure access, and welcoming atmosphere all contributed to that feeling. The Hotel at the Waldorf is a historic, charming, and very clean property that offers great value for the price. If I ever return to Vancouver for work or a conference, I would happily stay here again.
Read More
Jody
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I booked this stay prior to reading reviews and was very disappointed by pretty much everything. The entrance itself is completely locked and did not feel very welcoming. There with some issues with check in and the staff didn't seem very welcoming. Our room was very outdated and also not very welcoming or comfortable. The bathroom was dirty- you could see hair on the floor as though it wasn't cleaned and scum in the tub. The sink wasn't draining and I didn't dare go into the actual tub. The bathroom door couldn't open fully because the toilet seat lid was too big for the toilet and it prevented the door from opening. Also the lid kept falling down on us. The bed was broken and slanted, mattress super uncomfortable and the entire bed squeaked very loudly. It didn't get very dark in the room so was hard to sleep as well as it being very loud with super thin and old windows. The room was muggy and when we put on the AC it made everything under it wet. The tv had very little channels w/basically nothing on. The fridge was super loud. No microwave. The to-go coffee cups had no lids and the heat protecter sleeves were too big for the cups. Parking is separate from building in a sketchy lot nearby. The main road is full of homelessness and lots of sirens. Nowhere for loading and unloading really accept the side of the road. It just went on and on and it overall was one of the worst stays I have had. Even the price was outlandish for what we got.
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Erika
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with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Although the outside of the hotel and the area around it was a complete mess and had some questionable people hanging out outside, our stay was great. The room was clean, staff at the front desk and Howe Sound pub inside were wonderful. We also did karaoke at the tiki bar and that was a great time. We will choose the Waldorf again. My only notes on the room is more pillows please!!!
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claudette
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

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Marion
icon-with Friends
with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All the staff were very kind and helpful. Maintenance in the rooms needed work. The blinds need updating because they are ripped and let in a lot of light. The items provided in the rooms (towels, face clothes, coffee, tea , sugar and cup) were only enough for one guest. But the staff were very kind and helpful when asked for more items.
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Glen
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice staff and comfortable room.
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