Hotel at the Waldorf

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6.9
/10
Pleasant
1,468 reviews

What Guests Say About Their Stay

Mark john

10.0
/ 10
We really enjoyed our stay, the room is so clean and the staff are so accommodating and friendly that’s why I rate this hotel excellent and well recommended.

Ayda

10.0
/ 10
After reading some of the reviews before my trip, I seriously considered canceling my reservation. I’m very glad that I didn’t. The room was exceptionally clean, the linens were spotless, and unlike many hotels, they didn’t have a strong chemical detergent smell. In fact, as soon as I entered the guest room floor, there was a fresh, clean scent throughout the hallway that immediately made a great impression. The front desk staff were warm, welcoming, and genuinely helpful throughout my stay. The reception desk is staffed 24/7, and access to the hotel is controlled for guests, which made me feel safe and comfortable. The hotel’s bar and restaurant were also excellent and became one of the highlights of my stay. I think some reviews unfairly criticize the hotel because of Vancouver’s broader homelessness issue. The hotel is about two blocks away from the area people often mention. Walking east, I found plenty of restaurants and places to explore, while Uber and public transit made it easy to reach downtown. This was my first visit to Vancouver, and surprisingly, this hotel and its surroundings were among the few places near downtown where I truly felt secure. The friendly staff, secure access, and welcoming atmosphere all contributed to that feeling. The Hotel at the Waldorf is a historic, charming, and very clean property that offers great value for the price. If I ever return to Vancouver for work or a conference, I would happily stay here again.

Joanne

10.0
/ 10
The hotel is old but very well kept. The rooms were clean and there was a pub/restaurant right there, where we had delicious pizza's for supper. For breakfast we walked a block behind the hotel, to a very great restaurant. Staff were friendly and very helpful. The only downfall was there is no elevator. All the rooms are on the second floor. Anyone with mobility issues would need help with their luggage. All in all, it was a pleasant stay. Thank you
In the Area
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1489 Hastings St E, Vancouver, British Columbia, Canada, V5L1S4

Main Facilities

Read More
24-Hour Front Desk
Parking
WiFi
Staying at Hotel at the Waldorf is a good choice when you are visiting Vancouver. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel at the Waldorf

1489 Hastings St E, Vancouver, British Columbia, Canada, V5L1S4
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Lobby Hotel at the Waldorf
Lobby 2 Hotel at the Waldorf

Discover More About Hotel at the Waldorf

General
Near Port of Vancouver

Location
Located in Vancouver (East Vancouver), Hotel at the Waldorf is within a 5-minute drive of Rogers Arena and Robson Street. This hotel is 2 mi (3.2 km) from BC Place Stadium and 2.1 mi (3.4 km) from Canada Place Cruise Ship Terminal.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Port of Vancouver - 0.4 km / 0.3 mi
Commercial Drive - 0.8 km / 0.5 mi
Rickshaw Theatre - 1.8 km / 1.1 mi
Hotel Europe - 2.2 km / 1.4 mi
Main Street - 2.2 km / 1.4 mi
Dr. Sun Yat-Sen Classical Chinese Garden - 2.4 km / 1.5 mi
Pacific Coliseum - 2.5 km / 1.6 mi
Playland Amusement Park - 2.6 km / 1.6 mi
Gastown Steam Clock - 2.7 km / 1.7 mi
False Creek - 2.8 km / 1.7 mi
Vancouver Lookout - 2.9 km / 1.8 mi
Vancouver Playhouse - 2.9 km / 1.8 mi
Harbour Centre - 3 km / 1.8 mi
Rogers Arena - 3 km / 1.8 mi
Granville Street - 3 km / 1.9 mi

The nearest airports are:
Vancouver Harbour Flight Centre (CXH) - 3.8 km / 2.4 mi
Vancouver Intl. Airport (YVR) - 16.6 km / 10.3 mi
Pitt Meadows, BC (YPK) - 37.7 km / 23.4 mi
Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 118.8 km / 73.8 mi

The preferred airport for Hotel at the Waldorf is Vancouver Intl. Airport (YVR).

Facilities
Take advantage of recreation opportunities including a nightclub and karaoke. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Dining
Enjoy a satisfying meal at Howe Sound Brewing serving guests of Hotel at the Waldorf. Relax with a refreshing drink at one of the 3 bars/lounges.

Rooms
Stay in one of 30 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, as well as phones with free local calls.

All facilities in Hotel at the Waldorf

Entertainment Facility Hotel at the Waldorf
Entertainment Facility
Lobby Hotel at the Waldorf
Lobby
Exterior Hotel at the Waldorf
Exterior
Others Hotel at the Waldorf
Others
Restaurant Hotel at the Waldorf
Restaurant

Things to Do

  • Romantic proposal packages
  • Outdoor facilities
  • Karaoke
  • Entertainment for adults
  • Library

Hotel Services

  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Reception hall
  • Parking

Public Facilities

  • Smoke-free area
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • ATM/Banking

Transportation

  • Limited parking

Food and Drinks

  • Nightclub

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Hotel at the Waldorf

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 03:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Only Dogs Cats Allowed
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General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 03:00 - to 11:00
Available rooms at Hotel at the Waldorf
30
Number of floors in Hotel at the Waldorf
2
Another facilities in Hotel at the Waldorf
Romantic proposal packages, Outdoor facilities, Karaoke, Entertainment for adults, Library

Frequently asked question in Hotel at the Waldorf

What are available facilities at Hotel at the Waldorf?
There are top facilites at Hotel at the Waldorf such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel at the Waldorf?
The standard check-in time at Hotel at the Waldorf is starting from 15:00 - 03:00 while the latest check-out time is at Before 11:00
How many stars does Hotel at the Waldorf have?
Hotel at the Waldorf is a 2.0-star hotel.
How many floors does Hotel at the Waldorf have?
Hotel at the Waldorf has 2 floors.
How many rooms does Hotel at the Waldorf have?
Hotel at the Waldorf has 30 rooms in total.
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More Reviews from Other Guests in Hotel at the Waldorf

Overall Ratings & Reviews Hotel at the Waldorf

Traveloka (1)
Other sources (1,467)
7.0
Pleasant
From 1,467 reviews
Cleanliness

7.2

Room Comfort

6.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel at the Waldorf

Number of reviews per page
20
40
Top reviews
JOYCE
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Don't trust the pictures and reviews on this property. I think AI was used to enhance the look. There was drug interactions and use right outside the premises. The receptionist was very pleasant and could see how horrified we were. We were able to get our money refunded within 48 hours. We found a safe motel closer to the Lion's Gate Hospital and it was safe.
Read More
Mark john
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We really enjoyed our stay, the room is so clean and the staff are so accommodating and friendly that’s why I rate this hotel excellent and well recommended.
jonrey
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stayed here from 6/3–6/7. Overall, the stay was decent, and the location is convenient with easy access to downtown by bus and plenty of shops and restaurants nearby on Commercial Drive. The biggest downside is the noise. On Saturday nights, loud music from the underground bar next door can be heard throughout the hotel until 1–2 a.m., and the bass can even make the building vibrate. If you're a light sleeper, this may be a concern. The surrounding area is a bit rough and has a noticeable homeless population, but I didn't experience any issues during my stay.
Read More
corrine
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property and description on the website do NOT match the property. The air condition doesn’t work properly. The building is old and smelled moldy. The neighborhood that the property is located is surrounded by a highly intensive environment of drug users. If you were planning to walk (any direction) it is NOT advised especially with children. There is NO elevator for anyone that would need physical assistance. There is no concierge service. The staff were friendly.
Read More
joshua
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Pictures are a bit misleading. Was a bit more weathered than it looks online
Tatyana
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Stuff was good, other stuff was awful
Racquel
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We stayed 2 nights, so far it was good.
Jaspreet
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff They helped a lot But property could have been maintained better.
Dawn
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room, comfy beds and linens.
Miriam
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The outside area around the building was very dirty. Garbage beside the doors and along the sidewalk and street. The inside lobby was fairly clean but smelled musty. The bedroom was clean as was the bathroom but it was very cramped. The mattress was hanging off the bed frame on one side so it wasn’t flat. Overall not very impressive.
Read More
Sheri
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is very run down. There was no elevator so we had to hall all luggage up stairs. Old, just not what I was expecting. Carpets were VERY OLD.
Jenny
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was small, but renovated and clean. The bed was a little hard for me. I was only staying for one night so location wasn’t critical for me. However, the Waldorf is far enough away from E. Hastings to feel safe, but still close enough that it’s not comfortable for venturing too far on my own. All in all, I think the Waldorf has done a wonderful job of creating safety and security in their hotel.
Read More
Sonia
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Would’ve preferred to been able to use cash to pay for my stay, but the girl at the desk was very helpful and helped me upgrade without too much of a extra cost
Ayda
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

After reading some of the reviews before my trip, I seriously considered canceling my reservation. I’m very glad that I didn’t. The room was exceptionally clean, the linens were spotless, and unlike many hotels, they didn’t have a strong chemical detergent smell. In fact, as soon as I entered the guest room floor, there was a fresh, clean scent throughout the hallway that immediately made a great impression. The front desk staff were warm, welcoming, and genuinely helpful throughout my stay. The reception desk is staffed 24/7, and access to the hotel is controlled for guests, which made me feel safe and comfortable. The hotel’s bar and restaurant were also excellent and became one of the highlights of my stay. I think some reviews unfairly criticize the hotel because of Vancouver’s broader homelessness issue. The hotel is about two blocks away from the area people often mention. Walking east, I found plenty of restaurants and places to explore, while Uber and public transit made it easy to reach downtown. This was my first visit to Vancouver, and surprisingly, this hotel and its surroundings were among the few places near downtown where I truly felt secure. The friendly staff, secure access, and welcoming atmosphere all contributed to that feeling. The Hotel at the Waldorf is a historic, charming, and very clean property that offers great value for the price. If I ever return to Vancouver for work or a conference, I would happily stay here again.
Read More
Jody
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I booked this stay prior to reading reviews and was very disappointed by pretty much everything. The entrance itself is completely locked and did not feel very welcoming. There with some issues with check in and the staff didn't seem very welcoming. Our room was very outdated and also not very welcoming or comfortable. The bathroom was dirty- you could see hair on the floor as though it wasn't cleaned and scum in the tub. The sink wasn't draining and I didn't dare go into the actual tub. The bathroom door couldn't open fully because the toilet seat lid was too big for the toilet and it prevented the door from opening. Also the lid kept falling down on us. The bed was broken and slanted, mattress super uncomfortable and the entire bed squeaked very loudly. It didn't get very dark in the room so was hard to sleep as well as it being very loud with super thin and old windows. The room was muggy and when we put on the AC it made everything under it wet. The tv had very little channels w/basically nothing on. The fridge was super loud. No microwave. The to-go coffee cups had no lids and the heat protecter sleeves were too big for the cups. Parking is separate from building in a sketchy lot nearby. The main road is full of homelessness and lots of sirens. Nowhere for loading and unloading really accept the side of the road. It just went on and on and it overall was one of the worst stays I have had. Even the price was outlandish for what we got.
Read More
Erika
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Although the outside of the hotel and the area around it was a complete mess and had some questionable people hanging out outside, our stay was great. The room was clean, staff at the front desk and Howe Sound pub inside were wonderful. We also did karaoke at the tiki bar and that was a great time. We will choose the Waldorf again. My only notes on the room is more pillows please!!!
Read More
claudette
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

.
Marion
icon-with Friends
with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All the staff were very kind and helpful. Maintenance in the rooms needed work. The blinds need updating because they are ripped and let in a lot of light. The items provided in the rooms (towels, face clothes, coffee, tea , sugar and cup) were only enough for one guest. But the staff were very kind and helpful when asked for more items.
Read More
Glen
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice staff and comfortable room.
William
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were great. Very old hotel in a sketchy part of the city. Drag queens at night in the lobby. Very clean, however I would not stay there again because of the area.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel at the Waldorf

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Hotel at the Waldorf

Traveloka (1)
Other sources (1,467)
7.0
Pleasant
From 1,467 reviews
Cleanliness

7.2

Room Comfort

6.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel at the Waldorf

Number of reviews per page
20
40
Top reviews
JOYCE
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Don't trust the pictures and reviews on this property. I think AI was used to enhance the look. There was drug interactions and use right outside the premises. The receptionist was very pleasant and could see how horrified we were. We were able to get our money refunded within 48 hours. We found a safe motel closer to the Lion's Gate Hospital and it was safe.
Read More
Mark john
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We really enjoyed our stay, the room is so clean and the staff are so accommodating and friendly that’s why I rate this hotel excellent and well recommended.
jonrey
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stayed here from 6/3–6/7. Overall, the stay was decent, and the location is convenient with easy access to downtown by bus and plenty of shops and restaurants nearby on Commercial Drive. The biggest downside is the noise. On Saturday nights, loud music from the underground bar next door can be heard throughout the hotel until 1–2 a.m., and the bass can even make the building vibrate. If you're a light sleeper, this may be a concern. The surrounding area is a bit rough and has a noticeable homeless population, but I didn't experience any issues during my stay.
Read More
corrine
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property and description on the website do NOT match the property. The air condition doesn’t work properly. The building is old and smelled moldy. The neighborhood that the property is located is surrounded by a highly intensive environment of drug users. If you were planning to walk (any direction) it is NOT advised especially with children. There is NO elevator for anyone that would need physical assistance. There is no concierge service. The staff were friendly.
Read More
joshua
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Pictures are a bit misleading. Was a bit more weathered than it looks online
Tatyana
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Stuff was good, other stuff was awful
Racquel
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We stayed 2 nights, so far it was good.
Jaspreet
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff They helped a lot But property could have been maintained better.
Dawn
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room, comfy beds and linens.
Miriam
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The outside area around the building was very dirty. Garbage beside the doors and along the sidewalk and street. The inside lobby was fairly clean but smelled musty. The bedroom was clean as was the bathroom but it was very cramped. The mattress was hanging off the bed frame on one side so it wasn’t flat. Overall not very impressive.
Read More
Sheri
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is very run down. There was no elevator so we had to hall all luggage up stairs. Old, just not what I was expecting. Carpets were VERY OLD.
Jenny
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was small, but renovated and clean. The bed was a little hard for me. I was only staying for one night so location wasn’t critical for me. However, the Waldorf is far enough away from E. Hastings to feel safe, but still close enough that it’s not comfortable for venturing too far on my own. All in all, I think the Waldorf has done a wonderful job of creating safety and security in their hotel.
Read More
Sonia
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Would’ve preferred to been able to use cash to pay for my stay, but the girl at the desk was very helpful and helped me upgrade without too much of a extra cost
Ayda
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

After reading some of the reviews before my trip, I seriously considered canceling my reservation. I’m very glad that I didn’t. The room was exceptionally clean, the linens were spotless, and unlike many hotels, they didn’t have a strong chemical detergent smell. In fact, as soon as I entered the guest room floor, there was a fresh, clean scent throughout the hallway that immediately made a great impression. The front desk staff were warm, welcoming, and genuinely helpful throughout my stay. The reception desk is staffed 24/7, and access to the hotel is controlled for guests, which made me feel safe and comfortable. The hotel’s bar and restaurant were also excellent and became one of the highlights of my stay. I think some reviews unfairly criticize the hotel because of Vancouver’s broader homelessness issue. The hotel is about two blocks away from the area people often mention. Walking east, I found plenty of restaurants and places to explore, while Uber and public transit made it easy to reach downtown. This was my first visit to Vancouver, and surprisingly, this hotel and its surroundings were among the few places near downtown where I truly felt secure. The friendly staff, secure access, and welcoming atmosphere all contributed to that feeling. The Hotel at the Waldorf is a historic, charming, and very clean property that offers great value for the price. If I ever return to Vancouver for work or a conference, I would happily stay here again.
Read More
Jody
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I booked this stay prior to reading reviews and was very disappointed by pretty much everything. The entrance itself is completely locked and did not feel very welcoming. There with some issues with check in and the staff didn't seem very welcoming. Our room was very outdated and also not very welcoming or comfortable. The bathroom was dirty- you could see hair on the floor as though it wasn't cleaned and scum in the tub. The sink wasn't draining and I didn't dare go into the actual tub. The bathroom door couldn't open fully because the toilet seat lid was too big for the toilet and it prevented the door from opening. Also the lid kept falling down on us. The bed was broken and slanted, mattress super uncomfortable and the entire bed squeaked very loudly. It didn't get very dark in the room so was hard to sleep as well as it being very loud with super thin and old windows. The room was muggy and when we put on the AC it made everything under it wet. The tv had very little channels w/basically nothing on. The fridge was super loud. No microwave. The to-go coffee cups had no lids and the heat protecter sleeves were too big for the cups. Parking is separate from building in a sketchy lot nearby. The main road is full of homelessness and lots of sirens. Nowhere for loading and unloading really accept the side of the road. It just went on and on and it overall was one of the worst stays I have had. Even the price was outlandish for what we got.
Read More
Erika
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Although the outside of the hotel and the area around it was a complete mess and had some questionable people hanging out outside, our stay was great. The room was clean, staff at the front desk and Howe Sound pub inside were wonderful. We also did karaoke at the tiki bar and that was a great time. We will choose the Waldorf again. My only notes on the room is more pillows please!!!
Read More
claudette
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

.
Marion
icon-with Friends
with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All the staff were very kind and helpful. Maintenance in the rooms needed work. The blinds need updating because they are ripped and let in a lot of light. The items provided in the rooms (towels, face clothes, coffee, tea , sugar and cup) were only enough for one guest. But the staff were very kind and helpful when asked for more items.
Read More
Glen
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice staff and comfortable room.
William
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were great. Very old hotel in a sketchy part of the city. Drag queens at night in the lobby. Very clean, however I would not stay there again because of the area.
Number of reviews per page
20
40