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Hotel Costaustralis

Hotels
8.8
/10
Very Good
554 reviews

What Guests Say About Their Stay

Adi A.

10.0
/ 10
Nice view, in front of the lake, good service from the hotel staffs.
In the Area
See Map
Pedro Montt 262, Natales, Última Esperanza, Región de Magallanes y de la Antártica Chilena, Chile, 6160000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Costaustralis is located in area / city Natales. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Costaustralis

Pedro Montt 262, Natales, Última Esperanza, Región de Magallanes y de la Antártica Chilena, Chile, 6160000
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Discover More About Hotel Costaustralis

General


Near Costanera

Location


A stay at Hotel Costaustralis places you in the heart of Puerto Natales, steps from Última Esperanza Fjord and Costanera. This hotel is 0.4 mi (0.6 km) from Centro Cultural Natalis and 0.5 mi (0.7 km) from History Museum.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Última Esperanza Fjord - 0.1 km / 0.1 mi
Costanera - 0.2 km / 0.1 mi
History Museum - 0.5 km / 0.3 mi
Puerto Natales Casino - 0.5 km / 0.3 mi
Centro Cultural Natalis - 0.6 km / 0.4 mi
Plaza de Armas - 0.7 km / 0.4 mi
Cueva del Milodon - 0.9 km / 0.6 mi
Mirador Cerro Dorotea - 1.4 km / 0.9 mi
Cerro Dorotea - 23.3 km / 14.5 mi
Mylodon Cave Natural Monument - 25.5 km / 15.9 mi

The nearest airports are:
Puerto Natales (PNT-Teniente J. Gallardo) - 9 km / 5.6 mi
Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 228.9 km / 142.2 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.

Business Facilities


Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is available for a surcharge.

Dining


Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Rooms


Treat yourself to a stay in one of the 110 guestrooms, featuring heated floors and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.

All facilities in Hotel Costaustralis

Hotel Services

  • Laundry service
  • Express check-in
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Food and Drinks

  • Buffet breakfast
  • Breakfast

Accessibilty

  • Wheelchair accessible
  • Disabled access friendly

Business Facilities

  • Computer station
  • Business center

Connectivity

  • Free WiFi

General

  • Banquet

Accommodation Policy & General Information in Hotel Costaustralis

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
, Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Costaustralis
110
Number of floors in Hotel Costaustralis
4
Another facilities in Hotel Costaustralis
Laundry service, Express check-in, Luggage storage, Express check-out, Porter

Frequently asked question in Hotel Costaustralis

What are available facilities at Hotel Costaustralis?
There are top facilites at Hotel Costaustralis such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Costaustralis?
The standard check-in time at Hotel Costaustralis is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Costaustralis provide breakfast?
Yes, Hotel Costaustralis provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Costaustralis?
Hotel Costaustralis is a 3.5-star hotel.
How many floors does Hotel Costaustralis have?
Hotel Costaustralis has 4 floors.
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More Reviews from Other Guests in Hotel Costaustralis

Overall Ratings & Reviews Hotel Costaustralis

Traveloka (2)
Other sources (552)
8.8
Very Good
From 552 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

9.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Costaustralis

Number of reviews per page
20
40
Top reviews
Shweta
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed at this property on our way to Antarctica. Everything was absolutely amazing! The food was great and staff was very nice .
Brett
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Whatever you do, stay somewhere else. You will hear everything, thin walls, thin doors, thin windows -- road noise, hall noise, etc. There was mold in our shower. There is only a thin glass door between the main room and the toilet - you hear everything. Water temperature of the shower varied depending on what was being used by others. Wi Fi was non-existent in the room, had to go to the main lobby to use it. The place surives by bringing in large tour buses. It was a really miserable experience. Stayed in late March 2026.
Read More
Rajendra
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was great. Great views and closeness to restaurants.
Moongo
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great customer service
HANNAH
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Rooms were clean and bed/pillows all of good quality. Breakfast started at 5.30am which is perfect for all the early starts with the treks and nearby trips. It’s a shame there are no other facilities to make it feel a little bit more luxury like a pool. View from our window was a construction site so not the best! Disappointing to not know this before staying as i think we would have booked elsewhere as we needed a relaxing day before starting the w trek but found it hard to relax in our room!
Read More
Jeff
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Parking was ok, location excellent, hotel clean and professional
Alyson
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We had a large suite with direct lake views, although as hotel is on the only main, coast road, it can be quite noisy during the day. Room very nice and can see the other rooms quite a bit smaller. Food good
David
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The rooms have no sound barriers. You can hear every vehicle that passes in front of the hotel and everyone walking down the hall. The key cards on worked once and then we had to keep going to the font desk to have them reactivated. The ocean view was spectacular!
Juan
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Incredible!
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We had a wonderful view of the fjord and the mountains. The staff were great. Rooms were clean. Beds were comfortable.
Ron
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Hotel is generally pretty good. Great breakfast and great lobby with nice view. Room was a bit small and didn’t have a fridge or anything to prepare a hot beverage which was a bit disappointing. Parking on premise is very limited. Otherwise all was good.
Heidi
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good not great.
JENNY
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This hotel is pricey. Even the basic rooms without bay view cost over $225. The view from the rooms facing the bay and the mountains is beautiful! Of course, they are more expensive.
Jeanne
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The room was very clean. Had everything we needed. Great shower. The people that work there are amazing. There was always someone who spoke English. They were willing to help. From putting new battery in my luggage scale. To giving directions to ATMS and the main square. Also directions to the best coffee shops in town. The breakfast was better than average. Let use have a late check out without charge. It was a little warm and there was no AC but the window did open and make it tolerable.
Read More
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean, beautiful view, great staff
Yuriy
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very happy about this hotel. From staff to location to rooms everything was top.
john
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Average and edible but nothing special.
Alexander
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I booked this hotel for my husband and son . I expected them to have a beautiful view to the lake. It is an expensive room but the view is to the garbage outside. I am disappointed because I booked the same hotel when they are on their way back from their hike.
James
icon-
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Great staff
Lavina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The staff were exceptional and very helpful. The hotel has a beautiful view of the mountains and water. There is a wonderful path to walk along the waterfront right across the street. Breakfast had lots of variety and many great restaurants are close by.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Hotel Costaustralis

Traveloka (2)
Other sources (552)
8.8
Very Good
From 552 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

9.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Costaustralis

Number of reviews per page
20
40
Top reviews
Shweta
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed at this property on our way to Antarctica. Everything was absolutely amazing! The food was great and staff was very nice .
Brett
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Whatever you do, stay somewhere else. You will hear everything, thin walls, thin doors, thin windows -- road noise, hall noise, etc. There was mold in our shower. There is only a thin glass door between the main room and the toilet - you hear everything. Water temperature of the shower varied depending on what was being used by others. Wi Fi was non-existent in the room, had to go to the main lobby to use it. The place surives by bringing in large tour buses. It was a really miserable experience. Stayed in late March 2026.
Read More
Rajendra
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was great. Great views and closeness to restaurants.
Moongo
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great customer service
HANNAH
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Rooms were clean and bed/pillows all of good quality. Breakfast started at 5.30am which is perfect for all the early starts with the treks and nearby trips. It’s a shame there are no other facilities to make it feel a little bit more luxury like a pool. View from our window was a construction site so not the best! Disappointing to not know this before staying as i think we would have booked elsewhere as we needed a relaxing day before starting the w trek but found it hard to relax in our room!
Read More
Jeff
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Parking was ok, location excellent, hotel clean and professional
Alyson
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We had a large suite with direct lake views, although as hotel is on the only main, coast road, it can be quite noisy during the day. Room very nice and can see the other rooms quite a bit smaller. Food good
David
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The rooms have no sound barriers. You can hear every vehicle that passes in front of the hotel and everyone walking down the hall. The key cards on worked once and then we had to keep going to the font desk to have them reactivated. The ocean view was spectacular!
Juan
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Incredible!
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We had a wonderful view of the fjord and the mountains. The staff were great. Rooms were clean. Beds were comfortable.
Ron
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Hotel is generally pretty good. Great breakfast and great lobby with nice view. Room was a bit small and didn’t have a fridge or anything to prepare a hot beverage which was a bit disappointing. Parking on premise is very limited. Otherwise all was good.
Heidi
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good not great.
JENNY
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This hotel is pricey. Even the basic rooms without bay view cost over $225. The view from the rooms facing the bay and the mountains is beautiful! Of course, they are more expensive.
Jeanne
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The room was very clean. Had everything we needed. Great shower. The people that work there are amazing. There was always someone who spoke English. They were willing to help. From putting new battery in my luggage scale. To giving directions to ATMS and the main square. Also directions to the best coffee shops in town. The breakfast was better than average. Let use have a late check out without charge. It was a little warm and there was no AC but the window did open and make it tolerable.
Read More
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean, beautiful view, great staff
Yuriy
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very happy about this hotel. From staff to location to rooms everything was top.
john
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Average and edible but nothing special.
Alexander
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I booked this hotel for my husband and son . I expected them to have a beautiful view to the lake. It is an expensive room but the view is to the garbage outside. I am disappointed because I booked the same hotel when they are on their way back from their hike.
James
icon-
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Great staff
Lavina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The staff were exceptional and very helpful. The hotel has a beautiful view of the mountains and water. There is a wonderful path to walk along the waterfront right across the street. Breakfast had lots of variety and many great restaurants are close by.
Number of reviews per page
20
40