Hotel Costaustralis

Hotels
8.6
/10
Very Good
482 reviews

What Guests Say About Their Stay

Adi A.

10.0
/ 10
Nice view, in front of the lake, good service from the hotel staffs.

Yuriy

10.0
/ 10
Very happy about this hotel. From staff to location to rooms everything was top.

Lavina

10.0
/ 10
The staff were exceptional and very helpful. The hotel has a beautiful view of the mountains and water. There is a wonderful path to walk along the waterfront right across the street. Breakfast had lots of variety and many great restaurants are close by.

Gabriela

10.0
/ 10
Mi habitación miraba directo a la costanera. El desayuno bueno y variado. Todos los empleados fueron muy amables y simpáticos. Volvería a quedarme en el hotel.
See translation
In the Area
See Map
Pedro Montt 262, Natales, Provincia de Última Esperanza, Región de Magallanes y de la Antártica Chilena, Chile, 6160000

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Costaustralis is located in area / city Natales. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Hotel Costaustralis

Pedro Montt 262, Natales, Provincia de Última Esperanza, Región de Magallanes y de la Antártica Chilena, Chile, 6160000
Discover More Places
Others Hotel Costaustralis
Others 2 Hotel Costaustralis

Discover More About Hotel Costaustralis

Location


Hotel Costaustralis is located in area / city Natales.

About Hotel Costaustralis

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Costaustralis exclusively for you.

Hotel Costaustralis is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Costaustralis is the right place to stay.

All facilities in Hotel Costaustralis

Others Hotel Costaustralis
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Tours
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Food and Drinks

  • Bar
  • Breakfast

Business Facilities

  • Computer station
  • Business center

Connectivity

  • Free WiFi

General

  • Banquet

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Costaustralis

Important Note

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

The property will be renovating from March 24 2026 to March 31 2027 (completion date subject to change). The following areas are affected:
  • Parking area
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Costaustralis
110
Number of floors in Hotel Costaustralis
4
Another facilities in Hotel Costaustralis
Laundry service, Express check-in, Tours, Luggage storage, Express check-out

Frequently asked question in Hotel Costaustralis

What are available facilities at Hotel Costaustralis?
There are top facilites at Hotel Costaustralis such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Costaustralis?
The standard check-in time at Hotel Costaustralis is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Costaustralis provide breakfast?
Yes, Hotel Costaustralis provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Costaustralis
Hotel Costaustralis has a 3.5-star rating.
How many floors does Hotel Costaustralis have?
Hotel Costaustralis has 4.
See All

More Reviews from Other Guests in Hotel Costaustralis

Overall Ratings & Reviews Hotel Costaustralis

Traveloka (2)
Other sources (480)
8.6
Very Good
From 480 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

9.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Costaustralis

Number of reviews per page
20
40
Top reviews
Yuriy
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very happy about this hotel. From staff to location to rooms everything was top.
john
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Average and edible but nothing special.
Alexander
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I booked this hotel for my husband and son . I expected them to have a beautiful view to the lake. It is an expensive room but the view is to the garbage outside. I am disappointed because I booked the same hotel when they are on their way back from their hike.
James
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great staff
Lavina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff were exceptional and very helpful. The hotel has a beautiful view of the mountains and water. There is a wonderful path to walk along the waterfront right across the street. Breakfast had lots of variety and many great restaurants are close by.
Doug
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Awesome friendly and helpful staff. Could have used a coffee machine and fridge in room and maybe one English channel, even CNN Staff helped me with arranging a tour! Decent number that sooke english
Laura
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Terrible service food awful and over priced for the taste
John
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Property aging a bit and view from room was a rear car park. By contrast the view from breakfast area was great. No fridge or coffee making facility in the room.
Hong Yeong
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Nice location with great scenery. Helpful and nice staff.
Ferial
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great location beautiful view
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great views of the water from every room.
Ben
icon-Leisure
Leisure
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Helpful staff, put the room I requested is not given. The staff doesn’t read room requests. Just OK.
Gabriela
icon-Business
Business
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Mi habitación miraba directo a la costanera. El desayuno bueno y variado. Todos los empleados fueron muy amables y simpáticos. Volvería a quedarme en el hotel.
Sidhartha
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The hotel needs an update. The staff is friendly and professional.
Kathy
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Noisy uncomfortable small room, poor furniture. We paid for superior double room with sea view.
Jill
icon-Leisure
Leisure
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Small Room had two twin rollaway beds. One was unstable when I sat on it. The towel rack fell off the sink day one. No way to adjust room temp. Room smelled musty. Large price for overvalued room. Yes, a nice view from the lobby and good location. But my room view was a frosted window, the bottom of which opened onto the roof.
Nikhil
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Best hotel in town!
Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

beautiful hotel - wonderful staff - amazing view
Lori
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

The hotel was in a perfect location. Beautiful views of the lake and mountains from our room, the lobby, the bar & restaurant. Staff was great. We enjoyed the food and drinks. Perfect for our trip to Torres del Paine. The only disappointing thing was the inability to have a good nights sleep. The room was rather hot, which couldn’t be regulated. If you opened the window, the street noise was loud.
Read More
Kaizan
icon-Family
Family
2.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

We were relocated to another hotel without any notification or authorization. The excuse given was heating prob in the room. it was actually an over-sell after communicating with the manager next morning.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Costaustralis

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Costaustralis

Traveloka (2)
Other sources (480)
8.6
Very Good
From 480 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

9.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Costaustralis

Number of reviews per page
20
40
Top reviews
Yuriy
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very happy about this hotel. From staff to location to rooms everything was top.
john
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Average and edible but nothing special.
Alexander
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I booked this hotel for my husband and son . I expected them to have a beautiful view to the lake. It is an expensive room but the view is to the garbage outside. I am disappointed because I booked the same hotel when they are on their way back from their hike.
James
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great staff
Lavina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff were exceptional and very helpful. The hotel has a beautiful view of the mountains and water. There is a wonderful path to walk along the waterfront right across the street. Breakfast had lots of variety and many great restaurants are close by.
Doug
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Awesome friendly and helpful staff. Could have used a coffee machine and fridge in room and maybe one English channel, even CNN Staff helped me with arranging a tour! Decent number that sooke english
Laura
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Terrible service food awful and over priced for the taste
John
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Property aging a bit and view from room was a rear car park. By contrast the view from breakfast area was great. No fridge or coffee making facility in the room.
Hong Yeong
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Nice location with great scenery. Helpful and nice staff.
Ferial
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great location beautiful view
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great views of the water from every room.
Ben
icon-Leisure
Leisure
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Helpful staff, put the room I requested is not given. The staff doesn’t read room requests. Just OK.
Gabriela
icon-Business
Business
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Mi habitación miraba directo a la costanera. El desayuno bueno y variado. Todos los empleados fueron muy amables y simpáticos. Volvería a quedarme en el hotel.
Sidhartha
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The hotel needs an update. The staff is friendly and professional.
Kathy
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Noisy uncomfortable small room, poor furniture. We paid for superior double room with sea view.
Jill
icon-Leisure
Leisure
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Small Room had two twin rollaway beds. One was unstable when I sat on it. The towel rack fell off the sink day one. No way to adjust room temp. Room smelled musty. Large price for overvalued room. Yes, a nice view from the lobby and good location. But my room view was a frosted window, the bottom of which opened onto the roof.
Nikhil
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Best hotel in town!
Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

beautiful hotel - wonderful staff - amazing view
Lori
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

The hotel was in a perfect location. Beautiful views of the lake and mountains from our room, the lobby, the bar & restaurant. Staff was great. We enjoyed the food and drinks. Perfect for our trip to Torres del Paine. The only disappointing thing was the inability to have a good nights sleep. The room was rather hot, which couldn’t be regulated. If you opened the window, the street noise was loud.
Read More
Kaizan
icon-Family
Family
2.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

We were relocated to another hotel without any notification or authorization. The excuse given was heating prob in the room. it was actually an over-sell after communicating with the manager next morning.
Number of reviews per page
20
40