Hilton London Tower Bridge

The staff was incredibly helpful, the location perfect, and we appreciated the green efforts by the hotel to conserve water.

Would have liked more bottled water on a daily basis.

Great staff and customer service. Location is convenient if you’re wanting to go about central London. Lacking in amenities such as a pool, sauna etc. More dining options would be great , however the breakfast menu was adequate. Rooms were cleaned daily and the bed was comfortable , but the room could do a minor makeover. Tv had streaming services so useful if you wish to stay in and watch a movie etc. Overall a good experience if your not going to be using facilities and want a convenient location to stay.

Fab hotel

Brilliant overnight stay at Hilton Tower Bridge. Staff could not have been more helpful. Our room was large and very comfortable. Thank you for a great stay

This hotel and staff were absolutely wonderful! They did everything they could to make us comfortable in the middle of London’s heat wave. From the popsicles when you check in, to the water and juice bar that is available 24/7 to the staff going the extra mile to locate two chocolate croissant’s. My stay was extremely pleasurable. Not to mention the comfort of the beds, the maintenance of the property and the spaciousness of the room and bathroom. I would highly recommend this hotel!

We specifically booked this Hilton because it advertised air conditioning, knowing many hotels in London don’t have it. When we arrived during a heat wave, our room was 26°C (79°F). The thermostat only allowed us to adjust the temperature by ±4°C rather than set an actual target temperature. We turned it down as far as possible, waited as instructed, and nothing changed. After multiple calls, a staff member explained that the system normally targets 21.5°C but couldn’t keep up because of the heat wave. That explanation didn’t make sense. We had just come from Paris, where it was even hotter—around 40°C (104°F)—and our hotel’s air conditioning there had no problem keeping the room at 19°C. That’s what air conditioning is supposed to do. It felt like the system here simply wasn’t properly maintained. The Wi-Fi was another disappointment. The complimentary service was only about 2–3 Mbps. Upgrading didn’t work, and after multiple conversations with both the front desk and the internet provider, we finally received a code for faster service. Even then, the signal in our room was weak and frequently dropped. After a couple of days, it stopped working altogether. The room itself was clean, comfortable, and well furnished, so the basics were fine. However, reliable air conditioning and internet are standard expectations today, especially at a Hilton. If those amenities matter to you, I’d recommend staying elsewhere or confirming exactly how they work before booking.

Great location and friendly staff.

Clean room. Friendly staff. Breakfast selection could be better. Bathrooms could be cleaner but it was good.

All good

Great location and staff were amazing. Definitely will return

All good. Well recommended. Will stay again. Great location……………………………..

Fabulous and friendly check in, Prosecco on arrival. Given preferred room, some small issues - gowns missing but soon rectified. Live tv channels not working sadly but offered a continental treat as compensation. Great location and overall stay.

Ella checked us in and was very professional and helpful. The room was lovely and the facilities were great.

I cannot wait to come back here! The property was amazing and the staff was super helpful

Great locations, nice hotel. Recommended.

Absolutely perfect location for a visit to the Shard and London. Rooms spotless and facilities great. Ella on reception was absolute fantastic.

Executive lounge was excellent value but terrace could be open later in summer

Lovely big room on 11th floor. Really amazing kingsize bed. Breakfast great quality and huge choice. Restaurant next door popular but also great. Staff all super friendly. Would certainly go here again. My new London favourite hotel.

A great Hotel! The front desk staff, restaurant and bar staff were all very helpful, friendly and knowledgeable of the area. The location of this hotel is fantastic! Walking distance to Tower Bridge, a great selection of shops and restaurants and pubs. Borough market is walking distance. The tube is also very close. Would highly recommend.