Hotel Lily

Let's start this review with the good parts, you get a room. Now onto the rest of it. This review is purely based on what we experienced in common areas and our room '203' which was a twin room. 1) One of the elevators was out of order, and the other was so small you would be able to fit 2 people max without luggage 2) Didn't take the elevator cause of point 1 so walked the stairs to the 2nd floor, and the stairwell smelt incredibly fusty, like it hadn't been cleaned in ages. 3) Got to the room which had a tiny bathroom, covered in black mould with the toilet seat incredibly loose such that when I sat down on it without knowing this, I almost fell off. 4) Poorly kept room with stains on the wall, areas that need filling, a broken mirror with stickers on it, and a broken window. There is also no bin in the room, so if you were to have a drink, or snacks then good luck finding somewhere to put the rubbish after. 5) Terrible mattresses such that when I laid down on it there was no support, and with it having a metal frame underneath, I felt the entire bed frame all night. The other bed was better, but same situation with the mattress, was just lucky it was on a divan base. Needless to say, I will never stay here again, and would not recommend to anyone. But, think it will look good when it's finished.

.location

Room and hotel in general looked neglected. Parts of the room were super dirty and the bed was really lumpy. Staff were nice though.

Lets face it this is an old property, but the bed was clean, the room cleaned daily and clen towels every day (not all hotels do that,) No Bells No whistles a place to lay my head after a long day, that's enough for me.

There were bedbugs in my bed. Once the room was changed, the new room was dirty, the sockets were falling out of the wall, the bathroom had black mould on the ceiling and shower curtain. It was disgusting. I didn’t stay. I felt unsafe. The smoke detector on the corridor was unplugged. This place shouldn't operate.

Room

Very basic room. But you get what you pay for, except shower head broken had to hold it whilst in shower . Needs a good clean and painting looks dated. But reception staff where very helpful

I understand this was a budget room but it was a hovel. The place was filthy. We had bed bugs on one of the beds. Bathroom was filthy dirty and the door was totally broken. Cracked tiles in the bathroom and just plain disgusting. Half the lights didn’t work. Floor was dirty. Curtains dirty. Room needed a new coat of paint. You could smell marujuana on the lobby floor. Pictures on website totally misleading. TV didn’t work. Even if this is a budget hotel you deserve to have a clean room. Do not recommend this hotel at all.

Tv not working. No kettle only 1 cup.curtin ripped .

I have stayed at Hotel Lily many times since the days when the Earls Court exhibition centre was at its busiest. The exhibition centre has long gone but Hotel Lily remains. It has always been legendary in its simplicity and grubbiness. It has appeal for a good location, a Tetris style car park and zero frills. It used to have a good basic breakfast and the car park was free to hotel users. There is no breakfast and the car park needs paying for (about £24 for a day). Don’t get me wrong we like Hotel Lily, but don’t book here and criticise the tired rooms. The bed and toilet were clean so there is some basic facilities. There was coffee sachets, milk and teabags (no kettle) and two small bars of soap (no shower gel or shampoo). Best of all there was a bath. All in all it is a gem that locals know of, which may one day get a fabulous clean and refurb. For now appreciate it is cheap and okay for a one night stay. No space to swing a cat, but fortunately cats are not allowed.

basic for a London 3 star hotel. Facilities are old and some require a bit of investment. Shower pole was damaged and the toilet extractor wasn't working. Bathroom tiles quite old. But is was clean and comfortable.

Sheet not even cover the bed, room really dirty, socket come off from the wall, no spoon to stir your coffee/ tea no glass in the room. Only 2 plug in the room for tv and kettle

Shower curtain covered in mold. Bed was like sleeping directly on the springs. Incredibly noisy from cars and people on the street. Staff was friendly though.

The room is really dirty not clean at all the shower is disgusting nothing work there never I see a hotel like that in my life the service is no good actually is no good at all.

Room stank of cigarettes and was generally very poorly maintained

The location to be fair was good how ever the hall way was filthy thwm the room oh my god it was disgusting beds floor bathroom filthy floors vile bathroom disgusting there was a blood stained hand mark onnthe bathroom door 2 plug sockets only and one had the kettle plug glued into it 😳 ud be better off sleeping rough

I used to be a travel writer and have been to hotels all over the world - Africa, Asia, etc. This one is an utter disgrace - how you can promote this on your website I do not know. You should hang your heads in shame. Filthy, dilapidated, no services, old beer cans in the room, the shower was like a fine drizzle on a murky Monday in January. An utter disgrace.

I paid over $700 for this stay and was extremely disappointed. The bathroom was dirty with a moldy shower curtain, the toilet tank cover was missing, and the window was broken and wouldn’t close. The room looked nothing like the photos online. I was later switched to a different room, but it was too late — I already had insect bites on my skin. I reported these issues to the front desk and was told “someone will come,” but no one ever did. For the price I paid, this is completely unacceptable. The hotel is poorly maintained, and I believe a partial or full refund is warranted given the unsanitary conditions, insect bites, and lack of proper response. I definitely won’t stay here again or recommend this property.

Cheap rooms and friendly servce - but I suppose you get what you pay for: noisy rooms and grotty bathrooms. Whole place in desperate need of renovation.

They were pipes which were leaking, not sure whether the washroom would be working. Area was completely dirty. There is no TV that was being able to use.