Novotel Sheffield Centre

Nice, spacious room, and great location, enjoyed pool also

Door replacement started on our corridor at 830am and very noisy until checkout at 12. Disappointing as daughter was preparing for an interview. Would have been better to put us on a different floor if they knew works were going on

Lovely room, friendly staff who were quick to sort any issues, very good location! It was unfortunate that there was a mix up of rooms at check in, being given a key to a room that was already occupied by other guests, but it was quickly sorted for us. Being less comfortable with lifts, it would have been nice to have had the option of stairs up to our room, but we were only staying overnight so managed the lifts. The swimming pool was very small and there weren’t slots available for us to use it (I think there was a maximum of 4/6 people at a time) which was a shame, but we stopped at a great leisure centre in Mansfield on our way home to make up for it!

Room felt dated and was worn in places. Paint work chipped in multiple places and worn spots in the carpet. Whoever fitted the carpet needs glasses as it didn’t even reach the wall in some places. Also woken up to the deafening sound of drilling in the room above at 9am. I know there are signs saying this may happen as they are replacing fire doors. But if check out is 12, surely work can start a little later!! Also each time I went to reception it was at least a 5 minute wait before someone appeared

Clean and spacious. A little bit tired and room not ready when arrived at check in time. However reception was helpful. Bar prices were a lot higher the n online prices

Friendly staff and great location - in our room, we would have liked to have had somewhere to hang up our coats and some more electric sockets

Hotel and room looks tired. Various bath and sink fittings were either half attached or missing, the shower controls were extremely loose making temperature adjustment like craking a safe. There was a constant buzz from the extractor in the toilet as well as a rumble from the HVAC system which cannot be turned off. The TV had very few channels turned in or recieving any signal (even the general Freeview ones were not on the TV). The blackout curtain material was good but was ill fitting so a border of light came around the curtain, something only beathen by the light from the corridor coming in from the surround of the poorly fitted door. The bedding was adequate apart from the pillows which were lumpier than school custard. Buffet breakfast was okay but £14 is a bit steep. Overall better hotels to look at in the same price range before choosing this one.

Staff were really helpful and friendly

The carpets in the rooms are really dirty and in desperate need of replacing. The lobby and bar are nice but the rooms really need some renovations for the cost.

Old facility, limited heater ng in the room, poor breakfast and cold staff.

Great hotel and location was great for me.

Great staff, rooms clean, spacious and comfortable. Great location. Bit stingy on the tea and coffee in the rooms and car park expensive but otherwise really good and did enjoy our stay.

First night was fine we then asked to stay a second night which was not good . The room was not cleaned towels were still wet, no central heating. Dirty cups not clean. Sauna was not working on both days For an executive room it was very dated. Stains on the carpets and a very tired shabby settee Very disappointed in the room

Rooms were a bit tired

Staff

All round excellent, especially the staff!

Excellent lovely hotel in the middle of Sheffield, lovely helpful staff.

The breakfast selection was limited and not appetising with hard bacon and dry scrambled eggs- definitely not worth the £18 that it cost. The food at dinner was excellent. The room was a bit cold and the heater did not appear to be efficient and the hot water had to be left running for several minutes before it started to get hot.

Amazing room and facilities but no hot water! Reception advised turning all the taps on and leave them running for 10 minutes which seemed unethical... Other than that it was a lovely stay with friendly staff and a clean room.

The bbt was not selective enough and staffs are not patient and friendly