Suncliff Hotel - OCEANA COLLECTION

Hotels
7.0
/10
Pleasant
1,000 reviews

What Guests Say About Their Stay

Nicola

10.0
/ 10
The stay was clean and a excellent service was given also the staff helpful.

Linda

10.0
/ 10
Lovely older building with feeling of luxury, being dated is part of the charm.

Em

10.0
/ 10
Loved the fact we were a stone's throw away from the beach cliff. Greatbplace to go for a morning jog. 😀
In the Area
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29 East Overcliff Drive, Bournemouth, England, BH1 3AG

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Suncliff Hotel - OCEANA COLLECTION is a good choice when you are visiting Bournemouth. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Suncliff Hotel - OCEANA COLLECTION

29 East Overcliff Drive, Bournemouth, England, BH1 3AG
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Location


Staying at Suncliff Hotel - OCEANA COLLECTION is a good choice when you are visiting Bournemouth.

About Suncliff Hotel - OCEANA COLLECTION

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Suncliff Hotel - OCEANA COLLECTION.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Suncliff Hotel - OCEANA COLLECTION exclusively for you.

With all facilities offered, Suncliff Hotel - OCEANA COLLECTION is the right place to stay.

All facilities in Suncliff Hotel - OCEANA COLLECTION

Others Suncliff Hotel - OCEANA COLLECTION
Others

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Parking
  • Smoking area
  • Parking (surcharge)
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Elevator

Business Facilities

  • Meeting facilities
  • Business center
  • Conference center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Things to Do

  • Indoor pool
  • Spa
  • Sauna

Sports and Recreations

  • Fitness center
  • Billiard

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Suncliff Hotel - OCEANA COLLECTION

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately GBP 12.95 for adults and GBP 7.95 for children
  • Self parking fee: GBP 12.00 per night
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Crib (infant bed) fee: GBP 6.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 11:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 11:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Suncliff Hotel - OCEANA COLLECTION
99
Number of floors in Suncliff Hotel - OCEANA COLLECTION
4
Another facilities in Suncliff Hotel - OCEANA COLLECTION
Laundry service, Wedding service, Luggage storage, Porter, 24-hour Receptionist

Frequently asked question in Suncliff Hotel - OCEANA COLLECTION

What are available facilities at Suncliff Hotel - OCEANA COLLECTION?
There are top facilites at Suncliff Hotel - OCEANA COLLECTION such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Suncliff Hotel - OCEANA COLLECTION?
The standard check-in time at Suncliff Hotel - OCEANA COLLECTION is starting from 15:00 - 11:00 while the latest check-out time is at Before 11:00
Does Suncliff Hotel - OCEANA COLLECTION provide breakfast?
Yes, Suncliff Hotel - OCEANA COLLECTION provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Suncliff Hotel - OCEANA COLLECTION?
Suncliff Hotel - OCEANA COLLECTION is a 3.0-star hotel.
How many floors does Suncliff Hotel - OCEANA COLLECTION have?
Suncliff Hotel - OCEANA COLLECTION has 4 floors.
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More Reviews from Other Guests in Suncliff Hotel - OCEANA COLLECTION

7.0
Pleasant
From 999 reviews
Cleanliness

7.4

Room Comfort

6.8

Location

8.4

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Suncliff Hotel - OCEANA COLLECTION

Number of reviews per page
20
40
Top reviews
Stephen
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My room was cleand during the stay at suncliff hotel it was exceptionally good staff wear excellent evening entertainment excellent in all i enjoyed my stay at suncliff hotel very much the food was good and the service good
Pete
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Rooms clean and look recently decorated, beds felt tired and could do with new firmer mattress. Hotel looked very clean and modern, the staff were very helpful
Nicola
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The stay was clean and a excellent service was given also the staff helpful.
Linda
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lovely older building with feeling of luxury, being dated is part of the charm.
Em
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Loved the fact we were a stone's throw away from the beach cliff. Greatbplace to go for a morning jog. 😀
Hugo
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

My room was ok though found hair in my bed
Cynthia
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

You can tell that this was a beautiful hotel in it's day. It really needs a fresh paint job and some upkeep. The elevator was out so we had to walk up several stairs to our room. The room was nice and looked like to had been updated a bit. The staff was very nice, especially the ladies in the bar area. They were very friendly & accommodating.
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Tess
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Lovely stay.
Chris
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The hotel staff food my room was excellent lovely view of the sea no noise at night and bar staff were so polite and friendly and town centre 15 min walk away with a lovely park to walk through would definitely go back
Mark
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Old place but cheap and cheerful and a great location.
Andrew
icon-Leisure with Pet
Leisure with Pet
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Positive points: Comfortable bed, working bathroom facility's and fairly friendly staff. Negative points: I was not told what the paperwork i was signing was about and the key points of the clauses, in the paperwork I was not informed the lift was broken as I'm disabled and have assistance dog as they put me on the third floor this was a problem because i have bad knees and mobility problems and i found this difficult to traverse up and down the flights of stairs every day. I was not informed about any of the facility's on the site such as the restaurant or the bar where i could of got food as i did not know about them i was getting food offsite. Which i had to find myself as was not given any information about the local area the room itself was too small for what it was meant to be and felt Claustrophobic with me and my dog in the same room when i signed out a day earlier than i should of i was not ask the reason for this and wasn't asked if i had a nice stay at the hotel. You could buy drink at the bar with a card, which made this difficult due to me losing my card during the week and only having cash on me. Overall i did not like the atmosphere of the hotel as i feeling judged by the staff and other people staying at the hotel.
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Rhiannon
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Warm welcome. Hotel is old and the room was as clean as it was possible to clean an old room. Communal areas were less clean including bannisters. Gym, pool and spa are not open until 8.00am so not good for anyone who prefers to exercise before breakfast.
Noor hasan
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

When we checked in the offer us 3rd floor room then they said by the way lifts are not working,we have to walk stairs and stairs, then I asked if we can change the room, they asked extra 40£a night to change with balcony,on the way to the room, the room service stuff said the lifts are out of order for the last 2 weeks, It's showing how they trying take money from customers with fixing,we have to check out one night before, it's one of the dirty hotel I have been seen, the management needs attention to the hotel not only money, shame on the conditions of this hotel,
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Lewis
icon-Leisure
Leisure
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This is a tired hotel with unmotivated staff and poor facilities. I have a long list of reasons not to stay here! A Premier Inn knocks spots off this hotel. Dont waste your money by booking here. The lift doesn't work (i had to walk 5 flights of stairs to get to my room), the staff are miserable, the carpets are stale, the furniture old and falling apart, room facilities poor, the shower is awful (no water pressure (its like a slow dripping hose pipe)), the hotel bar is dire! Food is a rip off!! I paid £15 for a tiny oven cooked fish and chips. The worse i have ever eaten! Crap entertainment (kareoke 2 days a week). When asking if entertainment on a Saturday, the managet actually said to me they didnt have the budget, which gives you an idea of how little money they have to invest in the hotel. The above are just a few observations.. The location is the best thing about the hotel. But i dont recommend anyone staying here. Thenowners clearlynrumnyhe hitel inna dhoe string. Theres a distinct lack of investment that can be felt the moment you walk in. I would find a more modern hotel, somewhere where you actually feel like youre on a holiday as this hotel didnt!
Read More
Sarah
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

We had to be moved rooms because the lift was out of use and my friend wasn't able to walk up all the stairs. This wasn't informed to us until we got to the hotel otherwise we would have found a different place to stay at
Miss Pauline
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Clean room, Seaview, Room service available. I booked four nights, upon arrival the lift was not working. As I am disabled. After the 1st night, I requested a possible move to a ground floor room or move to the next door sister hotel. As I had booked a Seaview with terrace. The manager Julian, ensured we was given an equivalent valued or upgraded room, he arranged for an upgraded move at no extra charge to the next door sister hotel which had a working lift, Seaview and private balcony. Our daily breakfast request was also honoured. Julian, thank you so much for your understanding also for a smooth transition. Customer service at it's best!
Read More
Roz
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

My room was on the 4th floor and the lift was broken. The hotel was fine, but felt a bit faded and in need of a refresh.
Deborah
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

liked the location
Colin
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Very clean inside.Could do with a spruce up outside
John
icon-Business
Business
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

There were lots of nice things about the hotel, it was very reasonably priced, had a swimming pool and sauna. The breakfast was a limited buffet with the hot food trad British eggs and bacon and done very nicely. The furniture in the room was a little tired but everything worked. They seem to be running on low staff numbers, although the staff in general were very pleasant and helpful. Would be happy to return again. Wonder what it is like peak season?
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Number of reviews per page
20
40

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Others 4 Suncliff Hotel - OCEANA COLLECTION

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 999 reviews
Cleanliness

7.4

Room Comfort

6.8

Location

8.4

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Suncliff Hotel - OCEANA COLLECTION

Number of reviews per page
20
40
Top reviews
Stephen
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My room was cleand during the stay at suncliff hotel it was exceptionally good staff wear excellent evening entertainment excellent in all i enjoyed my stay at suncliff hotel very much the food was good and the service good
Pete
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Rooms clean and look recently decorated, beds felt tired and could do with new firmer mattress. Hotel looked very clean and modern, the staff were very helpful
Nicola
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The stay was clean and a excellent service was given also the staff helpful.
Linda
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lovely older building with feeling of luxury, being dated is part of the charm.
Em
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Loved the fact we were a stone's throw away from the beach cliff. Greatbplace to go for a morning jog. 😀
Hugo
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

My room was ok though found hair in my bed
Cynthia
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

You can tell that this was a beautiful hotel in it's day. It really needs a fresh paint job and some upkeep. The elevator was out so we had to walk up several stairs to our room. The room was nice and looked like to had been updated a bit. The staff was very nice, especially the ladies in the bar area. They were very friendly & accommodating.
Read More
Tess
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Lovely stay.
Chris
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The hotel staff food my room was excellent lovely view of the sea no noise at night and bar staff were so polite and friendly and town centre 15 min walk away with a lovely park to walk through would definitely go back
Mark
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Old place but cheap and cheerful and a great location.
Andrew
icon-Leisure with Pet
Leisure with Pet
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Positive points: Comfortable bed, working bathroom facility's and fairly friendly staff. Negative points: I was not told what the paperwork i was signing was about and the key points of the clauses, in the paperwork I was not informed the lift was broken as I'm disabled and have assistance dog as they put me on the third floor this was a problem because i have bad knees and mobility problems and i found this difficult to traverse up and down the flights of stairs every day. I was not informed about any of the facility's on the site such as the restaurant or the bar where i could of got food as i did not know about them i was getting food offsite. Which i had to find myself as was not given any information about the local area the room itself was too small for what it was meant to be and felt Claustrophobic with me and my dog in the same room when i signed out a day earlier than i should of i was not ask the reason for this and wasn't asked if i had a nice stay at the hotel. You could buy drink at the bar with a card, which made this difficult due to me losing my card during the week and only having cash on me. Overall i did not like the atmosphere of the hotel as i feeling judged by the staff and other people staying at the hotel.
Read More
Rhiannon
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Warm welcome. Hotel is old and the room was as clean as it was possible to clean an old room. Communal areas were less clean including bannisters. Gym, pool and spa are not open until 8.00am so not good for anyone who prefers to exercise before breakfast.
Noor hasan
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

When we checked in the offer us 3rd floor room then they said by the way lifts are not working,we have to walk stairs and stairs, then I asked if we can change the room, they asked extra 40£a night to change with balcony,on the way to the room, the room service stuff said the lifts are out of order for the last 2 weeks, It's showing how they trying take money from customers with fixing,we have to check out one night before, it's one of the dirty hotel I have been seen, the management needs attention to the hotel not only money, shame on the conditions of this hotel,
Read More
Lewis
icon-Leisure
Leisure
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This is a tired hotel with unmotivated staff and poor facilities. I have a long list of reasons not to stay here! A Premier Inn knocks spots off this hotel. Dont waste your money by booking here. The lift doesn't work (i had to walk 5 flights of stairs to get to my room), the staff are miserable, the carpets are stale, the furniture old and falling apart, room facilities poor, the shower is awful (no water pressure (its like a slow dripping hose pipe)), the hotel bar is dire! Food is a rip off!! I paid £15 for a tiny oven cooked fish and chips. The worse i have ever eaten! Crap entertainment (kareoke 2 days a week). When asking if entertainment on a Saturday, the managet actually said to me they didnt have the budget, which gives you an idea of how little money they have to invest in the hotel. The above are just a few observations.. The location is the best thing about the hotel. But i dont recommend anyone staying here. Thenowners clearlynrumnyhe hitel inna dhoe string. Theres a distinct lack of investment that can be felt the moment you walk in. I would find a more modern hotel, somewhere where you actually feel like youre on a holiday as this hotel didnt!
Read More
Sarah
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

We had to be moved rooms because the lift was out of use and my friend wasn't able to walk up all the stairs. This wasn't informed to us until we got to the hotel otherwise we would have found a different place to stay at
Miss Pauline
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Clean room, Seaview, Room service available. I booked four nights, upon arrival the lift was not working. As I am disabled. After the 1st night, I requested a possible move to a ground floor room or move to the next door sister hotel. As I had booked a Seaview with terrace. The manager Julian, ensured we was given an equivalent valued or upgraded room, he arranged for an upgraded move at no extra charge to the next door sister hotel which had a working lift, Seaview and private balcony. Our daily breakfast request was also honoured. Julian, thank you so much for your understanding also for a smooth transition. Customer service at it's best!
Read More
Roz
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

My room was on the 4th floor and the lift was broken. The hotel was fine, but felt a bit faded and in need of a refresh.
Deborah
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

liked the location
Colin
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Very clean inside.Could do with a spruce up outside
John
icon-Business
Business
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

There were lots of nice things about the hotel, it was very reasonably priced, had a swimming pool and sauna. The breakfast was a limited buffet with the hot food trad British eggs and bacon and done very nicely. The furniture in the room was a little tired but everything worked. They seem to be running on low staff numbers, although the staff in general were very pleasant and helpful. Would be happy to return again. Wonder what it is like peak season?
Read More
Number of reviews per page
20
40