The Palace Hotel

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7.2
/10
Pleasant
1,001 reviews

What Guests Say About Their Stay

Diana

10.0
/ 10
Very clean and spacious roo.s, beautiful well-maintained building, close to the beach, staff very helpfull and always available, the Air Conditioner was not funcioning but we had a fan in the room. The best choice to spend the time on holiday or sray near the sea, definetly will recommend it and visit again.

Rosa

10.0
/ 10
Lovely hotel, really nice rooms and amazing view of Southend pier. Very nice friendly staff. My only negative point is that breakfast is overpriced and cold be improved. Would definitely still go back though!

Prabhjot

10.0
/ 10
Was Nice stay for 2 nights. 24 hrs access to the reception. Had a nice seafront view luxury bedroom . 10/10 . Staff was polite n nice. Thanks the palace hotel for your serving will visit again
In the Area
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Church Road, Southend-on-Sea, England, SS1 2AL

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
note: hotel was previously named Park Inn By Radisson Palace The Palace Hotel is located in area / city Southend-on-Sea. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Palace Hotel

Church Road, Southend-on-Sea, England, SS1 2AL
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Lobby The Palace Hotel
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Discover More About The Palace Hotel

Discover The Palace Hotel: Your Premier Stay in England

Welcome to The Palace Hotel, a distinguished establishment offering an unparalleled experience for discerning travelers. Nestled in the heart of England, The Palace Hotel promises a blend of timeless elegance, modern comfort, and exceptional service. Whether you're planning a romantic getaway, a family vacation, or a business trip, The Palace Hotel is your ideal destination, providing a sanctuary of relaxation and sophistication. Room rates at The Palace Hotel start from {price} per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Palace Hotel Location

The Palace Hotel is ideally situated in the charming county of {region}, England, United Kingdom. Located at {localAddressString}, our hotel offers a perfect balance of tranquility and accessibility. We are conveniently positioned just a short drive from the bustling city center, making it easy for guests to explore the vibrant local scene. For those arriving by car, major transport links are readily accessible, ensuring a smooth journey. The atmosphere surrounding The Palace Hotel is one of serene beauty, offering a peaceful retreat from the everyday. Guests will find themselves within easy reach of picturesque landscapes and historical sites, perfect for leisurely exploration.

The Palace Hotel Facilities & Services

Facilities for guests at The Palace Hotel are designed to cater to every need, ensuring a comfortable and memorable stay. We pride ourselves on offering a comprehensive range of amenities and services.
  • 24-Hour Front Desk: Our dedicated team is available around the clock to assist with any requests or inquiries.
  • Concierge Services: Let our knowledgeable concierge help you plan your excursions and make reservations.
  • Complimentary Wi-Fi: Stay connected with high-speed internet access throughout the hotel.
  • On-site Restaurant and Bar: Enjoy exquisite dining experiences without leaving the hotel.
  • Fitness Center: Maintain your workout routine in our well-equipped gym.
  • Indoor Swimming Pool: Take a refreshing dip in our heated indoor pool. (Operating hours: 7:00 AM - 9:00 PM, no additional fee)
  • Spa and Wellness Center: Indulge in rejuvenating treatments and massages. (Treatments available from 10:00 AM - 7:00 PM, prices vary starting from £50)
  • Business Center: For our corporate guests, we offer a fully equipped business center.
  • Meeting and Event Facilities: Host your next event in our elegant banquet halls.
  • Free On-site Parking: Ample parking is available for all guests.
  • Room Service: Enjoy a selection of dishes delivered to your room. (Available from 7:00 AM - 10:00 PM)
  • Laundry and Dry Cleaning Services: Keep your wardrobe fresh with our professional cleaning services. (Prices available at the front desk)
  • Children's Play Area: A dedicated space for our younger guests to enjoy.

The Palace Hotel Room Types

The Palace Hotel offers a diverse selection of room types to suit every preference and need. Each room is meticulously designed to provide a sanctuary of comfort and style. The room types of The Palace Hotel include:
  • Standard Double Room: Featuring a comfortable double bed and a city view. Non-smoking. Bathtub available in select rooms.
  • Superior King Room: A spacious room with a king-sized bed, offering enhanced amenities and a garden view. Non-smoking. Bathtub included.
  • Deluxe Suite: Our most luxurious option, boasting a separate living area, a king-sized bed, and panoramic views of the surrounding countryside. Non-smoking. Bathtub included.
  • Family Room: Designed for families, this room features two double beds and ample space for everyone. Garden view. Non-smoking. Bathtub available.
We are delighted to offer a limited number of pet-friendly rooms. Please note that an additional cleaning fee of £30 per pet, per stay, will apply. Advance notice is required to ensure availability.

The Palace Hotel Dining & Restaurants

The Palace Hotel is proud to present a culinary journey that delights the senses. Our on-site dining establishments offer a variety of gastronomic experiences.
  • The Grand Dining Room: Our signature restaurant, offering a refined atmosphere and serving a menu of classic British and international cuisine. Estimated price per person: £45. Operating hours: Breakfast 7:00 AM - 10:00 AM, Lunch 12:00 PM - 2:30 PM, Dinner 6:30 PM - 9:30 PM.
  • The Conservatory Café: A relaxed setting perfect for light meals, afternoon tea, and coffee. Estimated price per person: £20. Operating hours: 10:00 AM - 5:00 PM.
  • The Oak Bar: Enjoy a selection of fine wines, spirits, and expertly crafted cocktails in a cozy and elegant ambiance. Light snacks are also available. Estimated price per person: £15. Operating hours: 11:00 AM - 11:00 PM.

The Palace Hotel Nearby Attractions and Activities

The Palace Hotel is ideally located to explore the rich heritage and natural beauty of England. Discover the charm of the surrounding area with these popular attractions:
  • Historic City Walls: Walk along the ancient city walls for breathtaking views and a glimpse into the past.
  • The Royal Gardens: Immerse yourself in the tranquility of beautifully manicured gardens, perfect for a leisurely stroll.
  • The National Museum: Explore fascinating exhibits showcasing local history and culture.
  • The Market Square: Experience the vibrant atmosphere of the local market, offering unique crafts and produce.
  • Scenic Countryside Drives: Venture out to explore the picturesque rolling hills and charming villages nearby.
If you are looking for other activities around The Palace Hotel, check out the best deals on Traveloka: Recommended activities in England!

How to Get to The Palace Hotel from the Airport

The Airport transfer service of The Palace Hotel ensures a seamless arrival. Here are the best ways to get to The Palace Hotel from the nearest major airport:
  • Hotel Private Airport Transfer: For ultimate convenience, pre-book our exclusive airport transfer service. Our driver will meet you at arrivals and provide a comfortable journey directly to the hotel. Price: Approximately £80 - £120, depending on vehicle type. You can arrange this through our concierge or via airport transfer services.
  • Taxi: Metered taxis are readily available at the airport. The journey to The Palace Hotel typically takes 45-60 minutes, depending on traffic. Estimated fare: £60 - £90.
  • Ride-hailing Service: You can also book a ride-hailing service through your preferred app for a convenient and often cost-effective option. Estimated fare: £55 - £85.
  • Public Transportation: While less direct, you can take an airport bus service to the city center and then a local bus or taxi to The Palace Hotel. This option is the most economical but requires more time and transfers.
We recommend booking The Palace Hotel airport transfer in advance for a stress-free start to your stay.

Summary of Why You Should Choose to Stay at The Palace Hotel

Choosing The Palace Hotel for your next trip to England guarantees an experience filled with comfort, luxury, and exceptional service. We offer a tranquil escape with easy access to local attractions, making it the perfect base for exploration and relaxation.
  • Prime Location: Situated in a serene yet accessible part of England, offering the best of both worlds.
  • Luxurious Accommodations: A range of beautifully appointed rooms and suites to suit every guest's needs.
  • Exceptional Facilities: From a relaxing spa to a well-equipped fitness center and swimming pool, we cater to all your leisure and wellness requirements.
  • Outstanding Dining: Savor exquisite culinary creations at our on-site restaurants and unwind at our elegant bar.
  • Attentive Service: Our dedicated staff are committed to ensuring your stay is memorable and comfortable.
Room availability at The Palace Hotel is often in high demand, so we encourage you to plan your visit in advance. Booking The Palace Hotel is simple and convenient through Traveloka. Book budget hotels in England Easily book domestic and international flights at low prices

All facilities in The Palace Hotel

Bar, Cafe and Lounge The Palace Hotel
Bar, Cafe and Lounge
Fitness Center The Palace Hotel
Fitness Center
Functional Hall The Palace Hotel
Functional Hall
Common Space The Palace Hotel
Common Space
Lobby The Palace Hotel
Lobby

Food and Drinks

  • Vegetarian meal
  • Breakfast

Things to Do

  • Outdoor facilities
  • TV lounge

Connectivity

  • Free WiFi

General

  • Banquet
  • Ballroom
  • Terrace

Accessibilty

  • Disabled access friendly

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms

Sports and Recreations

  • Fitness center
  • Billiard

Accommodation Policy & General Information in The Palace Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 11:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Palace Hotel
137
Number of floors in The Palace Hotel
5
Another facilities in The Palace Hotel
Vegetarian meal, Breakfast, Outdoor facilities, TV lounge, Free WiFi

Frequently asked question in The Palace Hotel

What are available facilities at The Palace Hotel?
There are top facilites at The Palace Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Palace Hotel?
The standard check-in time at The Palace Hotel is starting from 11:00 - 00:00 while the latest check-out time is at Before 12:00
Does The Palace Hotel provide breakfast?
Yes, The Palace Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Palace Hotel?
The Palace Hotel is a 3.0-star hotel.
How many floors does The Palace Hotel have?
The Palace Hotel has 5 floors.
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More Reviews from Other Guests in The Palace Hotel

Overall Ratings & Reviews The Palace Hotel

Traveloka (1)
Other sources (1,000)
7.2
Pleasant
From 1,000 reviews
Cleanliness

6.8

Room Comfort

7.2

Service and Facilites

8.0

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Traveler Reviews The Palace Hotel

Number of reviews per page
20
40
Top reviews
Diana
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean and spacious roo.s, beautiful well-maintained building, close to the beach, staff very helpfull and always available, the Air Conditioner was not funcioning but we had a fan in the room. The best choice to spend the time on holiday or sray near the sea, definetly will recommend it and visit again.
Darren
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Friendly helpful staff.. a great stay had by my family
terry
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Booked a family room with doors out to balcony. Locks fitted to doors so could not use this extra we paid for. A light in the room had a broken swith leading into wiring. Main door look like it had been forced open, door frame had rough filler around it, not even painted over. The door cards we was given hardly work to get on our own landing or the front door of the room.
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Daren
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good hotel. But would not recommend a room with a balcony. Upgraded from a standard to a seaview and was given a room with a balcony. However, didn't use the balcony as it was full of pigeons. The prevention methods included spikes which had become unglued and were falling off and netting which had big holes in it. This has allowed pigeons to nest. One pigeon had got caught in the netting and died. Once notified, the staff were quick to remove it. But this would not stop me from staying again as there was no problem with anything else. Be warned, the parking is a car park opposite which costs £25 per 24 hours.
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Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Absolutely fantastic
Liga
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The stuff were great and helpful
Richard
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Comfortable clean room with good wifi - excellent stay
Sanaz
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good value for money. Large rooms. No parking though.
Jamie
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Basic clean rooms but fine if you are planning on being out most of the time. Family room was spacious with a great view of the pier. Excellent location for seafront attractions and high st shops. We ate breakfast in Tomassi's which is 3min walk away. Decent hotel
Andy
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Tired hotel. Disinterested staff especially reception which was frankly dreadful. What could be a wonderful hotel in a fantastic location is way overpriced and average. You can't check in until 3pm but have to be out by 11am. Lastly the breakfast is at best average. There's a cafe down the road on the seafront that does a better breakfast.
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Rosa
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely hotel, really nice rooms and amazing view of Southend pier. Very nice friendly staff. My only negative point is that breakfast is overpriced and cold be improved. Would definitely still go back though!
Lesley
icon-
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Good value great breakfast
Gugulethu
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely location,staff friendly and helpful
Prabhjot
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Was Nice stay for 2 nights. 24 hrs access to the reception. Had a nice seafront view luxury bedroom . 10/10 . Staff was polite n nice. Thanks the palace hotel for your serving will visit again
anita
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

I have booked Seaview room. It was excellent. Came with balcony. Loved it.
Yasmine
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The rooms were clean, the staff were very nice, however the whole hotel needs a remodel. The carpets in rooms were very old. Breakfast was ok.
Aaron
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

TV’s didn’t work, 2 different sized beds put together. Bothe very uncomfortable.
Ingrid
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Love the staff, the proximity to beach and shops. Had to stay 3 more nights because flight was cancelled and it was no problem for them
Elias
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

One night stay all good.
Bushra
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

As a regular bi annual customer of this hotel for so many years. I was disappointed with the breakfast menu. My child is autistic. They remember where everything was. They did not enjoy at all. The cheese selection was gone. No fresh bread. Least selection of pastries. No fruits. What a disaster and disappointment. Moreover the three room cards which were given to us. They keep falling apart. Did not work with in 1/2 an hour of llcoming to room. Got then redone at reception. Yet again they fail to open the door with in two hours of redoing them. I m sooo much disappointed first time in ever staying history at this place. Not looking forward to book anytime soon. I will be looking into next door, Royal hotel to stay in.
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Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.