Mercure Hotel Hamburg Mitte

Room was cleaned daily and im great condition, staff where super friendly and acomidating and the cleaning team where lovley to speak with.

Always a solid choice. Close to the conference venue. Centrally located for easy exploring and getting around. Staff is exceptional.

The bar w

We only stayed here for one night and it was more affordable than other hotels around the centre while still quite a nice room. It is a business-like hotel—especially from the outside—and located near the Messe. It therefore feels a bit away from the centre while still in the centre. Especially the staff was very friendly and check-in went smooth.

Friendly staff. Nice atmosphere in bar. Room was great.

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The hotel is an excellent location for access to the Messe and is 750 m from a S and U Bahn station. Staff and check in were excellent. Breakfast was very good with a broad selection breads, pastries, cheeses, cereals, scrambled eggs, bacon, and sausages. The rooms were modern and clean with 2 types of pillows offered and both were of good quality. The mattress and bedding was pleasant. That is the good. The two notable not so good issues were parking and air conditioning. The underground garage is very tight to get around. I would not want to try to take anything larger than a small SUV into the garage. Two cars damaged their bodywork navigating the garage. Regarding the air conditioning, it was a hot June weekend and a key criteria for choosing a hotel was an AC cooled room. Outside during the day, it was 32c. The room at check in was 30. When we returned in the evening the outside temperature was 24 centigrade. The room was still 30. We turned on the AC, all it did was blow hot air. Front desk explained the compressors don’t run when the outside air is 25 or below. The only relief offered was for us to crack the window – the room looks out over a major road and was very noisy most of the night (police and firefighter sirens, buses, and truck traffic) – that only marginally cooled the very hot room. We were forced to sleep in a noisy sauna that never cooled over the course of the evening. Cooling should be based on room temperature and occupancy, not outside temperature.

It was a nice, well-structured property. The rooms were spacious and comfortable. Unfortunately, the bathroom transom required stepping over to avoid pain, and that was exceptionally frustrating.

The hotel was super clean and welcoming. The staff is super attentive and wonderful.

Really helpful at check in as I arrived early, breakfast is great with a lot of fresh selection. If you want the window open it can be a bit noisy but that's about it for negative.

For what it offered, it was a really nice hotel. We booked the queen room for two people, but really struggled with the space, it was just too small for us. Whoever sleeps on the right side of the bed, needs to disturb the person on the left to use the bathroom which just isn't ideal. We also found that our bedsheets and pillowcases had red patches on them. I won't say the word in-cass this review is suppressed, but it made us very uncomfortable. This was just our room though. If you're looking for a nice central place in London, this is it. Just be very mindful about the amount of space you actually have in the room when you book a queen, or consider booking something larger.

Close to Messe Congress

All went well and my met my needs for the visit

Clean and comfortable. Slightly inconvenient location, not many places around to eat and rooms are slightly too small in my opinion. Some slightly annoying features are the shower which is left with the door opening inwards which makes it impossible to get in. Also the free WiFi is not very good at all, just ended up using mobile data. Finally, the cleaner seemed obsessed with trying to clean the room on the day I am leaving, when they came in I said no thank you and I got a very angry “put the ticket out then!”. Why would you try to clean the room on the day I am leaving before I have left?

Rooms were extremely hot and uncomfortable. Could not get comfortable in room and staff would not adjust thermostat to less than 72 degrees Fahrenheit. Staff told us their technicians were sick and could not fix our room. We were moved to another room with the same problem. Nothing nice about sitting in your room sweating. Would not recommend. As well, bartender charged us 36 Euros for two cocktails with well alcohol. Way over charged. Locals said we were robbed!

We booked the hotel for a conference we are from the US. The location was great for us as we had few good restaurants and cafe that we could walk to. Great friendly reception staffs that all speak English so helpful if you are not fluent in German. The rooms are small (This is Europe), but clean and comfortable for us. The beds were comfortable and the free WIFI was excellent. We would book again.

Nice hotel, great staff, rooms are perfectly fine, clean, attractive, all you need. Locations fine so long as you are prepared to explore further away.

Business hotel near convention centre and university of Hamburg. Good size room for Europe, with comfy (and slightly soft bed) and not too big pillows. Modern bathroom with good shower stall. Good work desk and good internet connectivity. Breakfast has a solid choice of options. About 5-7 minutes walk from nearest u-bahn station.

Location is great to explore the Schanzenviertel and St. Pauli, hotel also is in great condition, rooms are clean and look new. Reason for my average rating is the non-functioning AC, ultimately I’m coming to sleep and this was difficult due to the heat on the top floors I have called the front desk, someone came, made some changes on the thermostat and mentioned it is fixed. Unfortunately this was not the case.

We stay at the Mercure Hamburg Mitte every year for the WTCE show. I put up 18 of my team. While the rooms are small, they are efficient and the staff is wonderful. Feels like home.