Sofitel Munich Bayerpost

Hotels
8.6
/10
Very Good
1,007 reviews

What Guests Say About Their Stay

Anita s.

9.6
/ 10
Will come back to Munich and stay here again. The location is the best next to the train station so easy to travel around Europe. The staff [are] super friendly and helpful, [the] room [is] quite big, overall I love it 🥰.

Matthew

10.0
/ 10
The hotel and service were impeccable. The Concierge/Doormen were exceptionally helpful and friendly. The room decor was not exactly my taste, it felt a bit tacky - not sure if it was a connection to the buildings history or a nod to the neighbourhood but without explanation it felt a bit cheap.

Yelyzaveta

10.0
/ 10
The hotel is luxury, amazing, huge. The service is great. Starting from front office to housekeeping. Everyone is so friendly, welcoming. Hotel is clean, new, room is spacious, has all the amenities you need. Food is great. Amazing SPA. Loved it, and the pool is beyond great. Gym has all you need for functional training. Hotel is located near railway station, walking distance to Marienplatz, perfect. Highly recommended.

Alma

10.0
/ 10
It was a beautiful property but my room was extremely hot to the point of being uncomfortable. The breakfast was really good though.
In the Area
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Bayerstrasse 12, Munich, Bavaria, Germany, 80335

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Sofitel Munich Bayerpost is a hotel is located at Munich. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Sofitel Munich Bayerpost

Bayerstrasse 12, Munich, Bavaria, Germany, 80335
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Discover the Elegance of Sofitel Munich Bayerpost

Experience unparalleled luxury and sophisticated comfort at the Sofitel Munich Bayerpost, a premier destination for discerning travelers in the heart of Munich, Upper Bavaria, Bavaria, Germany. This exquisite hotel seamlessly blends classic Bavarian charm with modern French elegance, offering a truly memorable stay. Whether you're visiting for business or leisure, Sofitel Munich Bayerpost promises an exceptional experience, from its prime location to its world-class amenities and impeccable service. Room rates at Sofitel Munich Bayerpost start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Sofitel Munich Bayerpost Location

Situated in the vibrant Maxvorstadt district, Sofitel Munich Bayerpost boasts an enviable location at Bayerstraße 17, 80335 München, Germany. This central position places you just a stone's throw away from the bustling Hauptbahnhof (Central Station), making it incredibly convenient for both arrival and departure. The hotel is approximately 1 kilometer from the Marienplatz, the historical and cultural heart of Munich, and easily accessible via a short walk or a quick tram ride. The atmosphere surrounding Sofitel Munich Bayerpost is one of sophisticated urban energy, with a wealth of cultural institutions, shopping avenues, and culinary delights right at your doorstep. Its proximity to major transit hubs ensures that exploring the wider region of Upper Bavaria and beyond is effortless.

Sofitel Munich Bayerpost Facilities & Services

Facilities for guests at Sofitel Munich Bayerpost are designed to cater to every need, ensuring a comfortable and enriching stay.
  • Indulge in a rejuvenating experience at the hotel's luxurious spa and wellness center, offering a range of treatments.
  • Maintain your fitness routine at the state-of-the-art fitness center, equipped with modern exercise machines.
  • Take a refreshing dip in the indoor swimming pool, perfect for relaxation or an invigorating swim.
  • Enjoy the convenience of complimentary Wi-Fi throughout the hotel, keeping you connected at all times.
  • Business travelers will appreciate the well-equipped meeting rooms and business center facilities.
  • Families traveling with children can find comfort in the hotel's family-friendly services, though a dedicated kids' club is not specified.
  • The hotel offers secure and convenient on-site parking for guests, with a daily fee of approximately 35 EUR.
  • Enjoy the convenience of a 24-hour front desk, ready to assist with any requests.

Sofitel Munich Bayerpost Room Types

Discover a diverse range of accommodations designed to suit every preference among the room types of Sofitel Munich Bayerpost. Each room and suite is meticulously appointed to provide a sanctuary of comfort and style.
  • Superior Room:

    Available in King or Twin bed configurations, offering city views. These are non-smoking rooms and some feature a bathtub.
  • Luxury Room:

    Similar to Superior Rooms, these offer enhanced space and amenities, with options for King or Twin beds and city views. Non-smoking and some with bathtubs.
  • Junior Suite:

    A more spacious option, providing a separate living area. Available with King beds and city views. Non-smoking and includes a bathtub.
  • Executive Suite:

    Offering distinct living and sleeping areas, these suites are ideal for extended stays or those seeking extra luxury. City views are standard, and all include a bathtub. Non-smoking.
  • Presidential Suite:

    The pinnacle of luxury, this expansive suite offers unparalleled elegance, separate living and dining areas, and breathtaking city views. Non-smoking and features a luxurious bathtub.
The hotel is a non-smoking property, with designated smoking areas available. Pet-friendly accommodations are not explicitly mentioned, and guests with pets should inquire directly with the hotel for specific policies and potential fees.

Sofitel Munich Bayerpost Dining & Restaurants

Savor exquisite culinary experiences at Sofitel Munich Bayerpost, where a variety of dining options await to tantalize your taste buds.
  • Bayerischer Hof Restaurant:

    This elegant restaurant offers a sophisticated dining experience, serving a blend of international and Bavarian-inspired cuisine. Estimated price per person for dinner is around 50-70 EUR. Operating hours are typically from 6:30 PM to 10:30 PM.
  • Café & Bar:

    A relaxed and stylish setting perfect for enjoying coffee, light snacks, or evening cocktails. The café is open from 10:00 AM to 11:00 PM, with bar service extending until midnight. Prices for light meals range from 15-25 EUR.
  • In-Room Dining:

    For a more private experience, enjoy a curated menu delivered directly to your room, available 24 hours a day.
The hotel focuses on high-quality ingredients and impeccable presentation, ensuring every meal is a delight.

Sofitel Munich Bayerpost Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant atmosphere of Munich with these nearby attractions and activities.
  • Marienplatz:

    The central square of Munich, famous for its stunning New Town Hall with the Glockenspiel, a must-see spectacle.
  • Hofbräuhaus München:

    Experience the world-renowned beer hall, a historic landmark offering traditional Bavarian food and lively music.
  • Deutsches Museum:

    One of the world's oldest and largest science and technology museums, offering interactive exhibits for all ages.
  • English Garden (Englischer Garten):

    A vast urban park offering a green oasis for relaxation, walking, and even watching surfers on the Eisbach wave.
  • Viktualienmarkt:

    A bustling daily market offering fresh produce, local delicacies, flowers, and crafts – a true feast for the senses.
If you are looking for other activities around Sofitel Munich Bayerpost, check out the best deals on Traveloka: Recommended activities in Munich!

How to Get to Sofitel Munich Bayerpost from the Airport

Navigating your journey from the airport to Sofitel Munich Bayerpost is straightforward, with several convenient options available. The airport transfer service of Sofitel Munich Bayerpost ensures a seamless arrival.
  • Taxi:

    Metered taxis are readily available at Munich Airport (MUC). The journey to the hotel typically takes around 40-50 minutes, depending on traffic, and costs approximately 70-90 EUR.
  • Airport Transfer Service:

    For ultimate convenience and comfort, you can pre-book a private airport transfer service directly through the hotel or via Traveloka. This service offers a personalized meet-and-greet experience. Prices for this service can vary but are generally in the range of 80-120 EUR. You can explore various airport transfer services on Traveloka.
  • Public Transportation (S-Bahn):

    The most economical option is to take the S-Bahn (suburban train) from Munich Airport. Lines S1 or S8 will take you directly to the Hauptbahnhof (Central Station), which is a short walk from the hotel. The journey takes approximately 40 minutes and costs around 11.60 EUR per person.
Choosing the right mode of transport ensures that your arrival at Sofitel Munich Bayerpost is as smooth and stress-free as possible.

Summary of Why You Should Choose to Stay at Sofitel Munich Bayerpost

Sofitel Munich Bayerpost stands out as an exceptional choice for your Munich getaway, offering a perfect blend of luxury, convenience, and authentic Bavarian charm.
  • Prime Location:

    Situated in the heart of Munich, with easy access to major attractions and transportation hubs.
  • Elegant Accommodations:

    Experience sophisticated rooms and suites designed for ultimate comfort and style.
  • Exceptional Dining:

    Indulge in world-class cuisine at the hotel's on-site restaurants and bars.
  • Luxurious Amenities:

    Enjoy the spa, fitness center, and swimming pool for a truly relaxing stay.
  • Impeccable Service:

    Benefit from the renowned French hospitality and attentive service that Sofitel is known for.
Discover the best Room availability at Sofitel Munich Bayerpost and start planning your dream vacation. For seamless Booking Sofitel Munich Bayerpost, visit Traveloka. Book budget hotels in Munich, Upper Bavaria, Bavaria and experience the magic of this enchanting city. Don't forget to Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in Sofitel Munich Bayerpost

Others Sofitel Munich Bayerpost
Others

Hotel Services

  • Concierge
  • 24-hour Receptionist

Kids and Pets

  • Babysitting

Transportation

  • Parking with surcharge

General

  • Swimming pool

Public Facilities

  • WiFi in public area

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Sofitel Munich Bayerpost

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in Sofitel Munich Bayerpost
9
Another facilities in Sofitel Munich Bayerpost
Concierge, 24-hour Receptionist, Babysitting, Parking with surcharge, Swimming pool

Frequently asked question in Sofitel Munich Bayerpost

What are available facilities at Sofitel Munich Bayerpost?
There are top facilites at Sofitel Munich Bayerpost such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sofitel Munich Bayerpost?
The standard check-in time at Sofitel Munich Bayerpost is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Sofitel Munich Bayerpost?
Sofitel Munich Bayerpost is a 5.0-star hotel.
How many floors does Sofitel Munich Bayerpost have?
Sofitel Munich Bayerpost has 9 floors.
Does Sofitel Munich Bayerpost provide parking?
Yes, Sofitel Munich Bayerpost provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Sofitel Munich Bayerpost

Overall Ratings & Reviews Sofitel Munich Bayerpost

Traveloka (6)
Other sources (1,001)
8.6
Very Good
From 1,001 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sofitel Munich Bayerpost

Number of reviews per page
20
40
Top reviews
Matthew
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel and service were impeccable. The Concierge/Doormen were exceptionally helpful and friendly. The room decor was not exactly my taste, it felt a bit tacky - not sure if it was a connection to the buildings history or a nod to the neighbourhood but without explanation it felt a bit cheap.
hagay
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

All good
Joseph
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Some of the staff were very rude and unprofessional.
Warren
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Incredible hotel with amazing staff and facilities.
alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff professionalism and location
Ahmet
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was good bed was comfortable I enjoyed staying while visiting Munich.
Yelyzaveta
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel is luxury, amazing, huge. The service is great. Starting from front office to housekeeping. Everyone is so friendly, welcoming. Hotel is clean, new, room is spacious, has all the amenities you need. Food is great. Amazing SPA. Loved it, and the pool is beyond great. Gym has all you need for functional training. Hotel is located near railway station, walking distance to Marienplatz, perfect. Highly recommended.
Read More
Alma
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was a beautiful property but my room was extremely hot to the point of being uncomfortable. The breakfast was really good though.
Tulio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We recently stayed there for five nights while visiting Munich with my wife. It’s a beautiful hotel, and no matter the time of year, don’t forget to bring your swimsuit so you can enjoy the wonderful spa. The location is excellent—within walking distance of Marienplatz and all the main attractions.
Rimma
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Just a beautiful place you feel like staying forever!
Ramin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beautiful and classy hotel. Clean and spacious room. Friendly staff.
Mohamed T
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything is good
Jason
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very accommodating and respectful.
Nema
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This would have been 3 stars or less had it not been for the amenities and staff kindness. The check in was supposed to be prioritized when we arrived early, but they could not accommodate an early room. However when we arrived again at the normal check in time, the room still was not ready and we waited an additional hour before it was ready which was difficult because have two young children and had to entertain them in the bar area since it was too cold to play outside. But they gave complimentary drinks and the room was fantastic when it became ready. Turndown service and the quality/cleanliness were top notch.
Read More
angeline
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent stay in Munich Sofitel, staff at reception were friendly and efficient and breakfast had a good variety. Best part is the fact that it's literally beside the Munich Central train station. Room was very good sand had everything we needed. Somewhat luxury, although there's no turn down service at night. TV channels - had English news and NHK which was great as that meant we weren't stuck with just German programmes. Didn't use the pool or spa because it was filled with families and screaming kids which put us off, but it wasn't our main objective to use the spa facilities at Sofitel anyway. Have to minus off a star because the body lotion wasn't replenished and was empty. For a 5 star hotel you wouldn't expect this kind of slip up.
Read More
Anna
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Das Zimmer war sehr schön. Das Frühstück ebenfalls zu unser Zufriedenheit und das Personal sehr bemüht. Das große Problem ist das Housekeeping. Als wir um 15:30 Uhr einchecken wollten, musste an der Rezeption langwierig hin und her gebucht werden, da unser ursprüngliches Zimmer noch nicht sauber war. Am Tag darauf haben wir an der Rezeption eine starke Verschmutzung im Bad reklamiert. Es sah aus, als hätte jemand Zahnpasta an die wand gespuckt. Unsere Reklamationen wurden angenommen. Es gab gratis Drinks und Frühstück. Geputzt war die Verschmutzung im Bad bis zu unserer Abreise leider nicht. Nichts desto trotz haben wir uns wohl gefühlt, verlassen das Haus aber mit gemischten Gefühlen.
Read More
Garry
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very clean
Saby
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Wir haben im Sofitel München übernachtet und das Hotel hat grundsätzlich eine gute Basis, aber der Service hat unseren Aufenthalt leider deutlich beeinträchtigt. Beim Check-in mussten wir rund 15–20 Minuten warten, und auch danach war es bei jedem Anliegen wieder dasselbe: Weil Zimmerservice und Reinigung telefonisch nicht erreichbar waren bzw. niemand abnahm, blieb einem nichts anderes übrig, als erneut an der Rezeption anzustehen und wieder zu warten. Ein Concierge-Service war für uns praktisch nicht vorhanden. Zusätzlich hat im Zimmer Duschschaum/Duschgel gefehlt. Insgesamt entsteht der Eindruck eines spürbaren Personalmangels, den man als Gast leider direkt zu fühlen bekommt. Schade, denn mit besserer Erreichbarkeit und ausreichend Personal könnte das Erlebnis deutlich hochwertiger sein.
Read More
Ebony
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Location near train station. Bathroom layout was a bit odd
Jack
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room that was assigned to us had issues. Safe wouldn't lock, key for the room had an issue, and the sink drain was an issue. The staff moved us to a different room after two nights. The second room was much better. Thomas was very helpful. When we moved into the second room, my wife realized she left her toothbrush. We called the front desk for a toothbrush, and it took 45 minutes to get a toothbrush! At one point, someone knocked on the door with water! Second room was clean and much better.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Sofitel Munich Bayerpost

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Sofitel Munich Bayerpost

Traveloka (6)
Other sources (1,001)
8.6
Very Good
From 1,001 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sofitel Munich Bayerpost

Number of reviews per page
20
40
Top reviews
Matthew
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel and service were impeccable. The Concierge/Doormen were exceptionally helpful and friendly. The room decor was not exactly my taste, it felt a bit tacky - not sure if it was a connection to the buildings history or a nod to the neighbourhood but without explanation it felt a bit cheap.
hagay
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

All good
Joseph
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Some of the staff were very rude and unprofessional.
Warren
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Incredible hotel with amazing staff and facilities.
alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff professionalism and location
Ahmet
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was good bed was comfortable I enjoyed staying while visiting Munich.
Yelyzaveta
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel is luxury, amazing, huge. The service is great. Starting from front office to housekeeping. Everyone is so friendly, welcoming. Hotel is clean, new, room is spacious, has all the amenities you need. Food is great. Amazing SPA. Loved it, and the pool is beyond great. Gym has all you need for functional training. Hotel is located near railway station, walking distance to Marienplatz, perfect. Highly recommended.
Read More
Alma
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was a beautiful property but my room was extremely hot to the point of being uncomfortable. The breakfast was really good though.
Tulio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We recently stayed there for five nights while visiting Munich with my wife. It’s a beautiful hotel, and no matter the time of year, don’t forget to bring your swimsuit so you can enjoy the wonderful spa. The location is excellent—within walking distance of Marienplatz and all the main attractions.
Rimma
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Just a beautiful place you feel like staying forever!
Ramin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beautiful and classy hotel. Clean and spacious room. Friendly staff.
Mohamed T
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything is good
Jason
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very accommodating and respectful.
Nema
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This would have been 3 stars or less had it not been for the amenities and staff kindness. The check in was supposed to be prioritized when we arrived early, but they could not accommodate an early room. However when we arrived again at the normal check in time, the room still was not ready and we waited an additional hour before it was ready which was difficult because have two young children and had to entertain them in the bar area since it was too cold to play outside. But they gave complimentary drinks and the room was fantastic when it became ready. Turndown service and the quality/cleanliness were top notch.
Read More
angeline
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent stay in Munich Sofitel, staff at reception were friendly and efficient and breakfast had a good variety. Best part is the fact that it's literally beside the Munich Central train station. Room was very good sand had everything we needed. Somewhat luxury, although there's no turn down service at night. TV channels - had English news and NHK which was great as that meant we weren't stuck with just German programmes. Didn't use the pool or spa because it was filled with families and screaming kids which put us off, but it wasn't our main objective to use the spa facilities at Sofitel anyway. Have to minus off a star because the body lotion wasn't replenished and was empty. For a 5 star hotel you wouldn't expect this kind of slip up.
Read More
Anna
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Das Zimmer war sehr schön. Das Frühstück ebenfalls zu unser Zufriedenheit und das Personal sehr bemüht. Das große Problem ist das Housekeeping. Als wir um 15:30 Uhr einchecken wollten, musste an der Rezeption langwierig hin und her gebucht werden, da unser ursprüngliches Zimmer noch nicht sauber war. Am Tag darauf haben wir an der Rezeption eine starke Verschmutzung im Bad reklamiert. Es sah aus, als hätte jemand Zahnpasta an die wand gespuckt. Unsere Reklamationen wurden angenommen. Es gab gratis Drinks und Frühstück. Geputzt war die Verschmutzung im Bad bis zu unserer Abreise leider nicht. Nichts desto trotz haben wir uns wohl gefühlt, verlassen das Haus aber mit gemischten Gefühlen.
Read More
Garry
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very clean
Saby
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Wir haben im Sofitel München übernachtet und das Hotel hat grundsätzlich eine gute Basis, aber der Service hat unseren Aufenthalt leider deutlich beeinträchtigt. Beim Check-in mussten wir rund 15–20 Minuten warten, und auch danach war es bei jedem Anliegen wieder dasselbe: Weil Zimmerservice und Reinigung telefonisch nicht erreichbar waren bzw. niemand abnahm, blieb einem nichts anderes übrig, als erneut an der Rezeption anzustehen und wieder zu warten. Ein Concierge-Service war für uns praktisch nicht vorhanden. Zusätzlich hat im Zimmer Duschschaum/Duschgel gefehlt. Insgesamt entsteht der Eindruck eines spürbaren Personalmangels, den man als Gast leider direkt zu fühlen bekommt. Schade, denn mit besserer Erreichbarkeit und ausreichend Personal könnte das Erlebnis deutlich hochwertiger sein.
Read More
Ebony
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Location near train station. Bathroom layout was a bit odd
Jack
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room that was assigned to us had issues. Safe wouldn't lock, key for the room had an issue, and the sink drain was an issue. The staff moved us to a different room after two nights. The second room was much better. Thomas was very helpful. When we moved into the second room, my wife realized she left her toothbrush. We called the front desk for a toothbrush, and it took 45 minutes to get a toothbrush! At one point, someone knocked on the door with water! Second room was clean and much better.
Read More
Number of reviews per page
20
40