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Barceló Guatemala City

Hotels
9.0
/10
Exceptional
2,836 reviews

What Guests Say About Their Stay

Maria

10.0
/ 10
We had a great stay at this hotel in Guatemala City. The location was excellent and made it easy to get around. The staff was friendly, kind, and always helpful. Our room was clean, comfortable, and well maintained, which made our stay very pleasant. Highly recommend.

Bret

10.0
/ 10
Room was clean, staff though is the nicest and most professional you'll find, from concierge services to reception desk to restaurant, to housekeeping etc. I will always choose Barcelo as long as they keep up their standards.

Moises

10.0
/ 10
The hotel is one of the best in Guatemala, i never had a problem the personal is so good.
In the Area
See Map
7 Avenida 15-45, Zona 9, Departamento de Guatemala, Guatemala, 1009

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Barceló Guatemala City is located in area / city Guatemala Department. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
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What's around Barceló Guatemala City

7 Avenida 15-45, Zona 9, Departamento de Guatemala, Guatemala, 1009
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Discover More About Barceló Guatemala City

Location


Barceló Guatemala City is located in area / city Guatemala Department.

About Barceló Guatemala City

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Barceló Guatemala City exclusively for you.

Barceló Guatemala City is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Barceló Guatemala City.

All facilities in Barceló Guatemala City

Others Barceló Guatemala City
Others

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Hot tub
  • Outdoor pool
  • Garden
  • Health club
  • Spa
  • Sauna
  • Pool sun loungers

General

  • Banquet
  • Ballroom
  • Reception hall
  • Terrace
  • Smoking area
  • Parking

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box

Business Facilities

  • Conference center
  • Business center
  • Meeting facilities
  • Meeting rooms
  • Computer station

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Souvenir shop

Sports and Recreations

  • Fitness center
  • Billiard

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Barceló Guatemala City

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Parties and events are allowed on site
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 18:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Barceló Guatemala City
397
Number of floors in Barceló Guatemala City
10
Another facilities in Barceló Guatemala City
Tours, Multilingual staff, Laundry service, Newspaper in lobby, Wedding service

Frequently asked question in Barceló Guatemala City

What are available facilities at Barceló Guatemala City?
There are top facilites at Barceló Guatemala City such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Barceló Guatemala City?
The standard check-in time at Barceló Guatemala City is starting from 15:00 - 18:00 while the latest check-out time is at Before 12:00
Does Barceló Guatemala City provide breakfast?
Yes, Barceló Guatemala City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Barceló Guatemala City?
Barceló Guatemala City is a 4.5-star hotel.
How many floors does Barceló Guatemala City have?
Barceló Guatemala City has 10 floors.
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More Reviews from Other Guests in Barceló Guatemala City

Overall Ratings & Reviews Barceló Guatemala City

Other sources (2,836)
9.0
Exceptional
From 2,836 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Barceló Guatemala City

Number of reviews per page
20
40
Top reviews
martin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice room nice pool nice gym. Premier suite was worthwhile
Gary
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast with room service was very good.
Patricio
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel, low option for early check in
Jarrow
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Muy bueno
Maria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a great stay at this hotel in Guatemala City. The location was excellent and made it easy to get around. The staff was friendly, kind, and always helpful. Our room was clean, comfortable, and well maintained, which made our stay very pleasant. Highly recommend.
Susanne
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We liked the pool and hot tub. The food was great and people polite except for some guests we encountered in the elevator. It's great for a few nights stay. There was hair in the bathtub that didn't belong to either of us. My husband is bald. No lotion in the bathroom either
Bret
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean, staff though is the nicest and most professional you'll find, from concierge services to reception desk to restaurant, to housekeeping etc. I will always choose Barcelo as long as they keep up their standards.
Moises
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is one of the best in Guatemala, i never had a problem the personal is so good.
Gary
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This is a great hotel for Guatemala City
Diana
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Room was good, the hotel was nice and had many amenities (Pool, gyms, spa, etc) but the service is not the best. When we checked they didn’t ask for our créditos card to open the room créditos, so when we tried to take something from the mini bar we we’re told we had to go downstairs to open the credit and on top of that, it was mandatory to consume something, if we wanted to keep something we brought on the fridge, they’d charge us 10 USD
Read More
helmuth
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was very helpful and friendly. Excellent buffet breakfast.
Eber
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This time we stayed a Primium level, it was a big difference in the service. Excellent service, breakfast was included which saved us money because prices are high, early check in and late check out very convenient, nice surprises every day-we loved the surprises, access to the lounge with excelent food, beautiful rooms with great views. Shuttle is free, very close to the airport, american airlines office onsite, resturantes and shops on site, on site parking. They have good amenities, tranportation available by request but pricey, Uber is cheaper. La Fuente Restaurant buffet way too expensive for Lunch/dinner not good food, not a lot of food, limited options, not work the price. Kyoka Restaurant is cheaper and better options than La Fuente. Concierge services need some improvement. Guest service is way better now, it has improved. we have been staying here for a few years due to convenient location. Overall our stay was great, we will keep going back. We do recommend to pay for Premium, it is very convenient and you will save money, as food, parking, other, can get very pricey. We are considering other Barcelo at other locations because we had such a wonderful experience.
Read More
Ernesto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Has been a long time since I have not been in Guatemala and this time I decided to stay at this hotel since I have used the same chain in Guatemala and also in Spain. As a turnout, there was absolutely excellent stay the hotel is beautiful as big as all kind of amenities as beautiful Rooms. I was given an upgrade and I stay in a two level room fantastic beautiful view very clean I was also able to stare at to be able to go to the nine floor which has service during the day as well. As I said, the communication is excellent with the staff very courteous. We were celebrating our anniversary and I even received very nice letter from the manager Francisco Carmona getting the opportunity to try one of the restaurants which was absolutely amazing as well as the breakfast. Every day was fantastic. Very typical food that you can taste if you’re traveling to Guatemala you wanted to do that and I have only great things to say about my stay at this hotel. Highly recommended excellent price as well.
Read More
Abhishek
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Check in was chaotic and too crowded. No one told us about any amenities or hotel facilities. You have to ask everything even the wifi login. We didnt get the room which we had booked for and we could not get hold of any of the staff to help rectify it. Room and ameneties are fine overall but overall service and experience is lacking.
Read More
Maria del
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great! Breakfast was so delicious
Parker
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff , wonderful beds. Breakfast was great and large variety of foods.
Ryan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Thoroughly enjoyed the views, food & service in Barcelo's premium lounge. We would stay in this hotel again when we're in Guatemala City.
Julio
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice hotel , great service , very good breakfast
Susanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Did not feel safe to walk around outside of the premises
Julio
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice upgrade , great property.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Barceló Guatemala City

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Barceló Guatemala City

Other sources (2,836)
9.0
Exceptional
From 2,836 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Barceló Guatemala City

Number of reviews per page
20
40
Top reviews
martin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice room nice pool nice gym. Premier suite was worthwhile
Gary
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast with room service was very good.
Patricio
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel, low option for early check in
Jarrow
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Muy bueno
Maria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a great stay at this hotel in Guatemala City. The location was excellent and made it easy to get around. The staff was friendly, kind, and always helpful. Our room was clean, comfortable, and well maintained, which made our stay very pleasant. Highly recommend.
Susanne
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We liked the pool and hot tub. The food was great and people polite except for some guests we encountered in the elevator. It's great for a few nights stay. There was hair in the bathtub that didn't belong to either of us. My husband is bald. No lotion in the bathroom either
Bret
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean, staff though is the nicest and most professional you'll find, from concierge services to reception desk to restaurant, to housekeeping etc. I will always choose Barcelo as long as they keep up their standards.
Moises
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is one of the best in Guatemala, i never had a problem the personal is so good.
Gary
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This is a great hotel for Guatemala City
Diana
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The Room was good, the hotel was nice and had many amenities (Pool, gyms, spa, etc) but the service is not the best. When we checked they didn’t ask for our créditos card to open the room créditos, so when we tried to take something from the mini bar we we’re told we had to go downstairs to open the credit and on top of that, it was mandatory to consume something, if we wanted to keep something we brought on the fridge, they’d charge us 10 USD
Read More
helmuth
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was very helpful and friendly. Excellent buffet breakfast.
Eber
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This time we stayed a Primium level, it was a big difference in the service. Excellent service, breakfast was included which saved us money because prices are high, early check in and late check out very convenient, nice surprises every day-we loved the surprises, access to the lounge with excelent food, beautiful rooms with great views. Shuttle is free, very close to the airport, american airlines office onsite, resturantes and shops on site, on site parking. They have good amenities, tranportation available by request but pricey, Uber is cheaper. La Fuente Restaurant buffet way too expensive for Lunch/dinner not good food, not a lot of food, limited options, not work the price. Kyoka Restaurant is cheaper and better options than La Fuente. Concierge services need some improvement. Guest service is way better now, it has improved. we have been staying here for a few years due to convenient location. Overall our stay was great, we will keep going back. We do recommend to pay for Premium, it is very convenient and you will save money, as food, parking, other, can get very pricey. We are considering other Barcelo at other locations because we had such a wonderful experience.
Read More
Ernesto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Has been a long time since I have not been in Guatemala and this time I decided to stay at this hotel since I have used the same chain in Guatemala and also in Spain. As a turnout, there was absolutely excellent stay the hotel is beautiful as big as all kind of amenities as beautiful Rooms. I was given an upgrade and I stay in a two level room fantastic beautiful view very clean I was also able to stare at to be able to go to the nine floor which has service during the day as well. As I said, the communication is excellent with the staff very courteous. We were celebrating our anniversary and I even received very nice letter from the manager Francisco Carmona getting the opportunity to try one of the restaurants which was absolutely amazing as well as the breakfast. Every day was fantastic. Very typical food that you can taste if you’re traveling to Guatemala you wanted to do that and I have only great things to say about my stay at this hotel. Highly recommended excellent price as well.
Read More
Abhishek
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Check in was chaotic and too crowded. No one told us about any amenities or hotel facilities. You have to ask everything even the wifi login. We didnt get the room which we had booked for and we could not get hold of any of the staff to help rectify it. Room and ameneties are fine overall but overall service and experience is lacking.
Read More
Maria del
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great! Breakfast was so delicious
Parker
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff , wonderful beds. Breakfast was great and large variety of foods.
Ryan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Thoroughly enjoyed the views, food & service in Barcelo's premium lounge. We would stay in this hotel again when we're in Guatemala City.
Julio
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice hotel , great service , very good breakfast
Susanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Did not feel safe to walk around outside of the premises
Julio
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice upgrade , great property.
Number of reviews per page
20
40