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The resort is very clean and well maintained. The staff was friendly and helpful with check in/out and questions about transportation recommendations. The resort is located in a good safe area, close to shopping and restaurants. I would definitely recommend people stay here.

Friendly Crew, location close to La Aurora International Airport, comfortable room

En el desayuno premium deberian tener mas variedad de comida

When I forgot my jacket in the room after check out, they were most helpful returning it to me

Good location, safe, good restaurants ,shuttle for airport pick up not reliable. Did not get bed set up requested.

Thank you Barcelo! Fully recommend! Gracias Barcelo! Los Recomiendo!

Estoy muy satisfecho con el servicio y la atencion. Gracias

Todo excelente a pesar que ya se le notan los años al hotel pero lo mantienen bien

Excelente todo

### Excellent Stay at Barcelo Guatemala City – My Third Barcelo Experience! **5/5 Stars** I've now stayed at three Barcelo properties – first in Aruba, then Istanbul, and most recently here in Guatemala City – and this one absolutely lived up to the brand's reputation. From the moment I arrived, the experience was seamless and enjoyable, making it a standout choice for anyone looking for a safe, comfortable base in the city. The staff were incredibly attentive and friendly, from the front desk to security – everyone went out of their way to make me feel welcome. The hotel feels very secure, which is a big plus in an urban setting. Getting around was a breeze; cabs were easy to hail right outside, and the location is convenient, right across the street from a McDonald's if you need a quick bite. The facilities are top-notch. The pool and hot tub were lovely spots to unwind, and the breakfast buffet was generous and delicious with plenty of options. For evenings, the lobby bar area comes alive with live music – a talented trumpet player and piano player added such a nice ambiance. Dinner choices were solid too, including a great sports pub and a Japanese restaurant that hit the spot. My room was spotless and well-equipped. The elevators worked smoothly without any waits, and while the pillows were a tad soft for my preference, everything else was perfect: strong shower pressure, reliable hot and cold water, and excellent air conditioning that kept things cool and comfortab

El personal es muy amable

Great place

Good size room

Habitación confortable. Le falta modernidad

Limpio comodo pero mi cituation fue triste por que olvide mi cargador mis audifonos apple generation 2 y no me los devolves. Sean cuidadosos con sus cosas se quedan con propiedad privada

Very nice staff and room. Airport shuttle and free breakfast were a nice bonus.

Hotel is nice although looks a bit dated in some areas. Staff is not very qualified the waiter actually blocked my fiends credit card for trying so many times fo charge the meal. The hotel charge us twice the price of per room on the second night, that made it confusing and very costly; the bellboys dont help unless they are assured a tip. Too much pressure for tips

Lo malo es que la llave se me bloqueaba cada vez que salía y quería entrar a la habitación ya estaba bloqueada o no funciona la tarjeta o hay que cambiar ya el sistema

Always a very nice stay and and conveniently close to the airport

Great location very close to Airport