How many rooms are available at Grand Inna Medan?

Grand Inna Medan has 132 rooms in total.

Does Grand Inna Medan provide parking?

Yes, Grand Inna Medan provides parking. Please confirm details directly with the hotel.

Does Grand Inna Medan have a swimming pool?

Yes, a swimming pool is available at Grand Inna Medan.

Does Grand Inna Medan provide airport transfer?

Yes, Grand Inna Medan provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Grand Inna Medan?

Grand Inna Medan is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Grand Inna Medan

Name: Grand Inna Medan
Address: Jalan Balai Kota No.2, Medan City Center, Medan, Sumatra Utara, Indonesia, 20111, Jalan Balai Kota No.2, Sumatra Utara, 20111, Indonesia
Rating: 8

Hotels

Preferred Partner

8.0

/10

Very Good

2,866 reviews

What Guests Say About Their Stay

Distance To City Center (98)

Staff Friendliness (84)

Accessibility (70)

Room Space (64)

M***a

8.5

/ 10

over all best hotel in medan, hospitality nya very good

Timotius B. S.

9.4

/ 10

During my stay here, it felt comfortable and safe. The staff were friendly and the typical Malay Deli nuance is very attached to this hotel. If you want to learn Malay history and culture briefly, it is very suitable to stay at this hotel

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Indah P.

10.0

/ 10

Check in time is fast. We took the royal type, I think it's satisfying. The rooms are spacious, the view is just right facing the Indonesian post. Service is also good, children like to stay here. Next I will come here again.

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chairoenisaq L.

9.7

/ 10

I have often stayed at this hotel, besides the location is very strategic, spacious rooms (156), clean, no problems. The service has now changed very friendly and care, from security to other officers in the hotel. I am recommended for those of you who come to Medan and look for hotels. thanks.

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Hermanto S.

9.4

/ 10

Very strategic location, close to everywhere. Clean and very friendly staffs.

In the Area

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Jalan Balai Kota No.2, Medan City Center, Medan, Sumatra Utara, Indonesia, 20111

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Inna Dharma Deli Hotel Grand Inna Medan is a hotel is located at Medan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Grand Inna Medan

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Grand Inna Medan

Jalan Balai Kota No.2, Medan City Center, Medan, Sumatra Utara, Indonesia, 20111

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Discover More About Grand Inna Medan

Discover the Charm of Grand Inna Medan: Your Gateway to Sumatra Utara

Welcome to Grand Inna Medan, a premier hotel destination in the heart of Sumatra Utara, Indonesia. Whether you're visiting for business or leisure, Grand Inna Medan offers an unparalleled experience, blending comfort, convenience, and local charm. Room rates at Grand Inna Medan start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Grand Inna Medan Location

Grand Inna Medan is strategically situated in the vibrant city center of Medan, North Sumatra. Located at Jalan Balai Kota No.2, Pusat Kota Medan, Medan, Sumatra Utara, Indonesia, 20111, the hotel provides easy access to the city's pulse. It is approximately a 45-minute drive from Kualanamu International Airport (KNO), offering a convenient arrival and departure experience for travelers. The hotel's central location means you are never far from the city's key business districts, shopping centers, and cultural landmarks. The atmosphere surrounding Grand Inna Medan is one of bustling urban energy, yet the hotel itself provides a serene escape, allowing guests to experience the best of both worlds.

Grand Inna Medan Facilities & Services

Facilities for guests at Grand Inna Medan are designed to ensure a comfortable and memorable stay.

Enjoy a refreshing dip in the outdoor swimming pool, open daily from 7:00 AM to 7:00 PM. No additional fee.
Stay active at the well-equipped fitness center, available from 6:00 AM to 9:00 PM. No additional fee.
Indulge in a relaxing spa treatment at our on-site spa, open from 10:00 AM to 8:00 PM. Prices start from PHP 1,500.
Families will appreciate the dedicated children's play area, ensuring fun for younger guests. Open from 9:00 AM to 6:00 PM. No additional fee.
Complimentary Wi-Fi is available throughout the hotel premises.
Secure and convenient free parking space is provided for guests with private vehicles.
A complimentary shuttle service to nearby major shopping malls is available during specific hours. Please inquire at the concierge for the schedule.

Grand Inna Medan Room Types

Discover a range of accommodations designed to suit every traveler's needs. The room types of Grand Inna Medan offer comfort and style, ensuring a restful stay.

Deluxe Room:
Available with City View or Garden View. Non-smoking rooms are standard, with smoking rooms available upon request. Some Deluxe rooms feature a bathtub.
Executive Room:
Offering enhanced amenities and a City View. Non-smoking rooms are standard. Bathtub available in select rooms.
Suite:
Spacious and elegantly appointed, these rooms provide a luxurious experience with a City View. Non-smoking rooms are standard. All suites include a bathtub.
Family Room:
Ideal for families, these rooms offer ample space and comfort with a Garden View. Non-smoking rooms are standard. Bathtub available in select rooms.

Please note that Grand Inna Medan is not a pet-friendly hotel.

Grand Inna Medan Dining & Restaurants

Savor a culinary journey at Grand Inna Medan, where diverse dining options await.

The Coffee Shop:
Open daily from 6:00 AM to 11:00 PM, this all-day dining restaurant offers a wide array of international and local dishes. Estimated price per person: PHP 500 - PHP 800.
The Lounge:
A perfect spot for relaxation and light refreshments, open from 10:00 AM to 10:00 PM. Estimated price per person: PHP 300 - PHP 500.
Rooftop Bar:
Enjoy breathtaking city views and expertly crafted cocktails from 5:00 PM to 12:00 AM. Estimated price per person: PHP 400 - PHP 700.

Grand Inna Medan Nearby Attractions and Activities

Immerse yourself in the vibrant culture and attractions surrounding Grand Inna Medan.

Maimun Palace:
A historical landmark and the former royal palace of the Sultanate of Deli, showcasing stunning Malay architecture.
Great Mosque of Medan (Masjid Raya Medan):
An iconic religious site and a masterpiece of Moorish, Indian, and Spanish architectural styles.
Tjong A Fie Mansion:
A beautifully preserved historical house offering a glimpse into the life of a prominent Chinese tycoon.
Asam Kumbang Crocodile Farm:
One of the largest crocodile farms in Southeast Asia, a unique experience for nature enthusiasts.
Sun Plaza:
A popular shopping destination offering a wide range of retail outlets, dining options, and entertainment.

If you are looking for other activities around Grand Inna Medan, check out the best deals on Traveloka: Recommended activities in Medan!

How to Get to Grand Inna Medan from the Airport

Navigating your way to Grand Inna Medan is straightforward, with several convenient options available. The airport transfer service of Grand Inna Medan ensures a smooth transition from your flight to your accommodation.

Hotel Private Airport Transfer:
For ultimate convenience, pre-book the hotel's private airport transfer service. This service offers a comfortable and direct ride to Grand Inna Medan. Prices start from PHP 1,000, depending on vehicle type.
Taxi:
Metered taxis are readily available at Kualanamu International Airport. The journey to Grand Inna Medan typically takes around 45 minutes and costs approximately PHP 250 - PHP 350.
Ride-hailing Service:
You can also book a ride-hailing service through your preferred app for a convenient and often cost-effective option. Prices are comparable to metered taxis.
Airport Premium Bus:
Several airport bus services operate from Kualanamu International Airport to various points in Medan. From the drop-off point, you may need to take a short taxi or ride-hailing service to reach Grand Inna Medan. This is a budget-friendly option, with bus fares around PHP 50 - PHP 100.

For seamless travel arrangements, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Grand Inna Medan

Grand Inna Medan stands out as an exceptional choice for your stay in Sumatra Utara, offering a perfect blend of comfort, convenience, and local immersion.

Prime Location:
Situated in the heart of Medan, providing easy access to attractions, business districts, and shopping.
Excellent Facilities:
From a refreshing swimming pool and fitness center to a relaxing spa, all your needs are catered for.
Diverse Dining:
Experience a variety of culinary delights at the hotel's on-site restaurants and bars.
Comfortable Accommodations:
A range of well-appointed rooms and suites ensure a restful and enjoyable stay.
Exceptional Service:
The dedicated staff are committed to providing warm hospitality and ensuring a memorable experience.

Discover the best Room availability at Grand Inna Medan and make your Booking Grand Inna Medan today through Traveloka for exclusive deals and a hassle-free reservation process. Book budget hotels in Sumatra Utara and experience the vibrant charm of Medan. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Grand Inna Medan

Swimming Pool

Lobby

Exterior

Bedroom

In-room Bathroom

Hotel Services

Bellhop
Welcoming drinks
Concierge
Money changer
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Wedding service

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Non-smoking room
Swimming pool
Smoking area

Food and Drinks

A la carte dinner
A la carte lunch
Restaurant with AC
Breakfast
Buffet breakfast
Cafe
Poolside bar

Things to Do

Barbecue
Children play area
Garden
Karaoke
Outdoor pool
Outdoor saltwater pool
Pool sun loungers

Business Facilities

Business facilities
Conference room
Meeting facilities
Projector
Theatre/auditorium

Nearby Facilities

ATM/Banking
Gift shop
Laundry
Shops

In-room Facilities

Cable TV
Desk
Shower
TV

Transportation

Airport transfer
Car rental

Accessibilty

Disabled access friendly
Wheelchair accessible

Shuttle Service

Airport transfer (surcharge)
Train station pickup

Family-friendly Facilities

Children pool

Connectivity

Free WiFi

Accommodation Policy & General Information in Grand Inna Medan

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

During Ramadhan, suhoor or breakfast will be provided by box.
In an effort to provide better facilities for our guests, please be informed that our hotel swimming pool is currently under renovation until further notice

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash and debit card.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Grand Inna Medan	132
Number of floors in Grand Inna Medan	8
Another facilities in Grand Inna Medan	Bellhop, Welcoming drinks, Concierge, Money changer, Front desk

Frequently asked question in Grand Inna Medan

What are available facilities at Grand Inna Medan?

There are top facilites at Grand Inna Medan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Grand Inna Medan?

The standard check-in time at Grand Inna Medan is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Grand Inna Medan provide breakfast?

Yes, Grand Inna Medan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Grand Inna Medan?

Grand Inna Medan is a 4.0-star hotel.

How many floors does Grand Inna Medan have?

Grand Inna Medan has 8 floors.

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More Reviews from Other Guests in Grand Inna Medan

Overall Ratings & Reviews Grand Inna Medan

Traveloka (2,833)

Other sources (33)

8.1

Very Good

From 2,833 reviews

Provided by travelers on

Cleanliness

8.1

Room Comfort

8.0

Meal

7.9

Location

8.7

Service and Facilites

8.2

People often mention about Grand Inna Medan

All

Distance to City Center (69)

Staff Friendliness (57)

Bedroom (50)

Ambiance (47)

Accessibility (45)

Room Space (43)

Hotel Area (40)

Taste (40)

Bathroom (39)

Surroundings (37)

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Traveler Reviews Grand Inna Medan

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Customer reviews

Nurhayati

8.5

/10

Reviewed 2 week(s) ago

Hotel staff is friendly, rooms are clean.

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a***i

Business

10.0

/10

Reviewed 3 week(s) ago

The hotel staff was very friendly and helpful when checking in at the hotel.

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1 people find it helpful

Accommodation's Reply

23 Jun 2026

Dear Valued Guest, Thank you for your feedback and for staying with us. Your support means a lot to our team. We look forward to welcoming you back for another memorable experience. Warm regards, Grand Inna Medan Management

Gita a. C.

9.1

/10

Reviewed 4 week(s) ago

The staff is friendly, the food is quite delicious, only the room facilities are still a bit old-fashioned.

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Accommodation's Reply

18 Jun 2026

Dear Ms. Gita, Thank you for sharing your feedback. We are delighted to know that you enjoyed the friendliness of our staff and found the food enjoyable during your stay. We also appreciate your comments regarding the room facilities and understand your expectations for improvement. Your feedback has been shared with the relevant team as we continue enhancing our guest experience. We look forward to welcoming you back for another memorable experience. Warm regards, Grand Inna Medan Management

A***s

Staycation

9.7

/10

Reviewed 5 week(s) ago

The room is great. The area is comfortable.

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Accommodation's Reply

18 Jun 2026

M***a

8.5

/10

Reviewed 5 week(s) ago

over all best hotel in medan, hospitality nya very good

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Accommodation's Reply

18 Jun 2026

H***O

Business

8.5

/10

Reviewed 6 week(s) ago

Friendly service and clean rooms.

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Accommodation's Reply

18 Jun 2026

a***i

9.7

/10

Reviewed 6 week(s) ago

Recommendations for a staycation with family

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Accommodation's Reply

18 Jun 2026

S***o

9.7

/10

Reviewed 8 week(s) ago

Although it's an older hotel, our room (650) had been renovated and was quite clean and comfortable. The view overlooking the Post Office was quite good.

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1 people find it helpful

Accommodation's Reply

18 Jun 2026

Dear Values Guest, Thank you for sharing your feedback. We are delighted to know that you enjoyed your stay in room 650, especially the renovated and comfortable condition, cleanliness, and the view facing the Post Office. Your kind words are truly appreciated and motivate our team to continue providing the best experience for our guests. We look forward to welcoming you back for another memorable experience. Warm regards, Grand Inna Medan Management

Onny W. F.

8.5

/10

Reviewed 9 week(s) ago

The hotel staff is friendly, the service is fast, the breakfast is varied, and the location is very strategic.

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1 people find it helpful

Accommodation's Reply

18 Jun 2026

Dear Mrs. Onny, Thank you for your feedback and for staying with us. Your support means a lot to our team. We look forward to welcoming you back for another memorable experience. Warm regards, Grand Inna Medan Management

endang p.

8.2

/10

Reviewed 10 week(s) ago

Very enjoyable, good food, friendly staff

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Accommodation's Reply

18 Jun 2026

F***y

Business

6.6

/10

Reviewed 11 week(s) ago

The staff was friendly, the hotel was clean, but there was one experience that made me reconsider staying there, and I think it was absolutely fatal. I informed them upon check-out, but the hotel didn't follow up.

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Accommodation's Reply

18 Jun 2026

Dear Valued Guest, Thank you for sharing your feedback. We are pleased to know that you appreciated our friendly staff and found the hotel clean during your stay. However, we sincerely apologize for the serious concern you experienced and for the lack of follow-up after you reported it at check-out. This is not the standard of service we aim to provide, and your feedback has been escalated to the relevant team for immediate review and corrective action. We truly value your input and regret that this affected your overall impression. Thank you for staying with us, and we hope to have the opportunity to restore your trust in the future. Warm regards, Grand Inna Medan Management

D***n

10.0

/10

Reviewed 12 week(s) ago

The hotel staff is very friendly and the hotel environment is very comfortable.

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Accommodation's Reply

18 Jun 2026

Kurnia Y. A. L.

Leisure

8.5

/10

Reviewed 13 week(s) ago

The hotel's location is strategic, close to everywhere, especially the city center, Merdeka Square, Medan Train Station

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1 people find it helpful

Accommodation's Reply

19 Jun 2026

Dear Valued Guest, Thank you for sharing your feedback. We are delighted to know that you enjoyed our strategic location and found it convenient to access the city center, Lapangan Merdeka, and Medan Railway Station. Your kind words are truly appreciated and motivate us to continue providing the best experience for our guests. We look forward to welcoming you back for another memorable experience. Warm regards, Grand Inna Medan Management

W***u

8.5

/10

Reviewed 15 week(s) ago

The hotel staff is friendly, really in the city center close to everywhere, highly recommended for those who want a staycation or business people.

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1 people find it helpful

Accommodation's Reply

19 Jun 2026

Dear Valued Guest, Thank you for sharing your feedback. We are delighted to know that you enjoyed the friendliness of our staff and our strategic location in the city center, making it convenient for both staycation and business needs. Your kind recommendation is truly appreciated and motivates us to continue delivering excellent hospitality. We look forward to welcoming you back for another memorable experience. Warm regards, Grand Inna Medan Management

T***k

Staycation

9.1

/10

Reviewed 15 week(s) ago

Older hotel, but still pretty comfortable. Could've been upgraded here and there to keep up with the other hotel. The breakfast buffet tasted pretty good, with pretty good varieties too. Overall, it was a good stay.

1 people find it helpful

Accommodation's Reply

19 Jun 2026

Dear Valued Guest, Thank you for sharing your feedback. We are pleased to know that you had a comfortable stay and enjoyed our breakfast buffet with its variety and taste. We also appreciate your comments regarding the hotel condition and understand your expectations for upgrades. Your feedback has been shared with the relevant team for further review and improvement. Thank you for staying with us, and we look forward to welcoming you back for another memorable experience. Warm regards, Grand Inna Medan Management

W***d

Business

7.8

/10

Reviewed 15 week(s) ago

It's time for a renovation.... The sheets were stained, the bathroom wasn't very clean, the room smelled musty, I ate at the restaurant with a 6-year-old child and was questioned, so I didn't feel like eating. A hotel with minimal conditions should offer leniency to guests to alleviate their disappointment. I've stayed here twice, and this was the last time.

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1 people find it helpful

Accommodation's Reply

19 Jun 2026

Dear Valued Guest, Thank you for sharing your feedback. We sincerely apologize that your recent stay did not meet your expectations, especially regarding room cleanliness, bedding condition, room smell, and your experience at the restaurant. Your comments have been shared with the relevant team for immediate review and improvement. We regret your disappointment, especially as a returning guest, and truly appreciate your feedback to help us improve. Warm regards, Grand Inna Medan Management

M IKHSAN

Staycation

10.0

/10

Reviewed 16 week(s) ago

The staff is friendly. The food is incredibly varied. Breakfast menus, cakes, fruit, drinks, and more are plentiful. Awesome.

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Accommodation's Reply

19 Jun 2026

Dear Mr. Ikhsan, Thank you for sharing your feedback. We are delighted to know that you enjoyed our friendly staff and the wide variety of breakfast selections, including food, pastries, fruits, and beverages. Your kind words are truly appreciated and motivate our team to continue delivering excellent service. We look forward to welcoming you back for another memorable experience. Warm regards, Grand Inna Medan Management

A***i

10.0

/10

Reviewed 21 week(s) ago

Top service. The staff are very friendly.

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1 people find it helpful

Accommodation's Reply

19 Jun 2026

J***i

10.0

/10

Reviewed 22 week(s) ago

The service is good, the pool is comfortable

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Accommodation's Reply

19 Jun 2026

Dear Valued Guest, Thank you for sharing your feedback. We are delighted to know that you enjoyed our service and found the swimming pool comfortable during your stay. Your kind words are truly appreciated and motivate us to continue delivering excellent hospitality. We look forward to welcoming you back for another memorable experience. Warm regards, Grand Inna Medan Management

R***i

Business

8.8

/10

Reviewed 22 week(s) ago

Old hotel, but a premium location. Forget the old hotel. Friendly staff, good food variety. So far, so good.

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2 people find it helpful

Accommodation's Reply

19 Jun 2026

Dear Valued Guest, Thank you for sharing your feedback. We are pleased to know that you appreciated our strategic location, friendly staff, and variety of food during your stay. Your comments are truly appreciated and motivate our team to continue improving our services and guest experience. We look forward to welcoming you back for another memorable experience. Warm regards, Grand Inna Medan Management

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.