Horison Trunojoyo Batu Malang

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8.7
/10
Very Good
930 reviews

What Guests Say About Their Stay

y***n

8.5
/ 10
Strategic location, clean and comfortable rooms, friendly and helpful staff, easy to find food and souvenirs, close to Batu square, recommended hotel.
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A***A

10.0
/ 10
Thank God... Hotel Horison Trunojoyo Batu Malang is one of the recommended comfortable hotels. The staff is friendly and very helpful, and the breakfast is varied, from main courses to light snacks. Access to everything is easy. Hopefully, this hotel will continue to be well maintained.
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S***r

9.4
/ 10
The staff helped me move rooms when I couldn't handle my luggage due to activities outside. The mountain views are soothing, and the air is clean, creating a sense of comfort and tranquility. I hope to return again.
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T***a

10.0
/ 10
Hotel Horizon Batu is strategically located, with easy access to the city center, and is a consistent choice during our vacations in Batu. Highly recommended as a tourist destination and a place for our family to stay.
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T***a

10.0
/ 10
Hotel Horizon Trunojoyo Batu is strategically located, with friendly staff at check-in and check-out. The surrounding environment is very clean. Our family was very happy and satisfied.
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In the Area
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Jl. Trunojoyo No. 09 Batu Kota 65312, Batu, Jawa Timur, Batu, Malang, Jawa Timur, Indonesia, 65312

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Horison Trunojoyo Batu Malang is a hotel is located at Songgokerto. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Horison Trunojoyo Batu Malang

Jl. Trunojoyo No. 09 Batu Kota 65312, Batu, Jawa Timur, Batu, Malang, Jawa Timur, Indonesia, 65312
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Lobby Horison Trunojoyo Batu Malang
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Discover More About Horison Trunojoyo Batu Malang

Discover Your Perfect Getaway at Horison Trunojoyo Batu Malang

Welcome to Horison Trunojoyo Batu Malang, your premier destination for an unforgettable stay in the heart of Jawa Timur, Indonesia. Whether you're planning a relaxing vacation, a productive business trip, or an adventurous exploration of the region, Horison Trunojoyo Batu Malang offers a harmonious blend of comfort, convenience, and exceptional service. We are dedicated to providing a warm and inviting atmosphere, ensuring every guest feels at home from the moment they arrive. Room rates at Horison Trunojoyo Batu Malang start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Horison Trunojoyo Batu Malang Location

Nestled in the vibrant city of Batu, East Java, Horison Trunojoyo Batu Malang is strategically situated at Jl. Trunojoyo No. 09 Batu Kota 65312, Batu, Jawa Timur, Batu, Malang, Jawa Timur, Indonesia, 65312 . This prime location places you just a short drive from the city center, offering easy access to the region's most captivating attractions and essential amenities. The atmosphere surrounding Horison Trunojoyo Batu Malang is one of serene beauty, with the cool mountain air and lush landscapes providing a refreshing escape. It's an ideal base for exploring the natural wonders and cultural richness that Jawa Timur has to offer, making it a perfect choice for both leisure and business travelers seeking tranquility and accessibility.

Horison Trunojoyo Batu Malang Facilities & Services

Facilities for guests at Horison Trunojoyo Batu Malang are designed to enhance your comfort and enjoyment throughout your stay.
  • A refreshing swimming pool, perfect for a leisurely dip or a family fun day.
  • A well-equipped fitness center to keep up with your workout routine.
  • A dedicated children's play area, ensuring entertainment for our younger guests.
  • Complimentary Wi-Fi access throughout the hotel for seamless connectivity.
  • Ample free parking space, a convenient amenity for guests arriving by car.
  • A 24-hour front desk service, ready to assist with any requests.
  • Room service available during specified hours for your convenience.

Horison Trunojoyo Batu Malang Room Types

Discover a range of thoughtfully appointed accommodations designed to suit every traveler's needs. The room types of Horison Trunojoyo Batu Malang include options such as the Deluxe Room, offering comfortable living spaces with either a City View or Garden View. For those seeking more space and luxury, our Suites provide enhanced amenities and breathtaking vistas. We also offer Family Rooms, perfect for groups traveling together. All rooms are designated as non-smoking to ensure a pleasant environment for all guests. Please inquire about specific room features, such as the availability of a bathtub, when making your reservation.

Horison Trunojoyo Batu Malang Dining & Restaurants

Savor a delightful culinary journey at Horison Trunojoyo Batu Malang. Our on-site restaurant, "Melati Restaurant," offers a diverse menu featuring authentic Indonesian cuisine and international favorites. Enjoy a sumptuous breakfast buffet from 6:00 AM to 10:00 AM, with an estimated price of PHP 450 per person. For lunch and dinner, the restaurant is open from 11:00 AM to 10:00 PM, offering à la carte options that showcase the rich flavors of the region. Additionally, our cozy "Lobby Lounge" is the perfect spot to unwind with a cup of coffee or a refreshing beverage from 8:00 AM to 11:00 PM.

Horison Trunojoyo Batu Malang Nearby Attractions and Activities

Horison Trunojoyo Batu Malang is ideally located to explore the enchanting attractions of the Malang area. Immerse yourself in the natural beauty and cultural heritage that surrounds our hotel.
  • **Jatim Park 1 & 2:** Experience a world of fun and education at these popular theme parks, offering a variety of rides and attractions for all ages.
  • **Batu Night Spectacular (BNS):** Enjoy a vibrant evening filled with dazzling lights, thrilling rides, and entertaining shows.
  • **Museum Angkut:** Step back in time at this unique transportation museum, showcasing a fascinating collection of vintage vehicles.
  • **Coban Rondo Waterfall:** Discover the majestic beauty of this natural waterfall, surrounded by lush greenery and offering a refreshing escape.
  • **Paralayang Batu (Paragliding):** For the adventurous, experience the thrill of paragliding with stunning panoramic views of the landscape.
If you are looking for other activities around Horison Trunojoyo Batu Malang, check out the best deals on Traveloka: Recommended activities in Batu!

How to Get to Horison Trunojoyo Batu Malang from the Airport

Navigating your journey to Horison Trunojoyo Batu Malang is made simple with various transportation options. The airport transfer service of Horison Trunojoyo Batu Malang can be arranged for your convenience.
  • **Private Airport Transfer:** The most seamless option is to book a private airport transfer directly through the hotel. This service offers door-to-door convenience and can be arranged in advance. The estimated cost for this service is around PHP 1,500 to PHP 2,000, depending on the vehicle type and destination.
  • **Taxi:** Metered taxis are readily available at the airport. The journey to Horison Trunojoyo Batu Malang typically takes about 1.5 to 2 hours, with fares ranging from PHP 800 to PHP 1,200.
  • **Ride-hailing Service:** You can also opt for a ride-hailing service, which offers a convenient and often more affordable alternative to traditional taxis. Prices may vary depending on traffic conditions and demand.
For a hassle-free arrival, consider booking airport transfer services in advance or inquire about the Horison Trunojoyo Batu Malang airport transfer.

Summary of Why You Should Choose to Stay at Horison Trunojoyo Batu Malang

Choosing Horison Trunojoyo Batu Malang for your next trip promises a delightful and memorable experience. Here are the top reasons why you should book your stay with us:
  • **Prime Location:** Situated in the heart of Batu, offering easy access to popular attractions and local amenities.
  • **Comfortable Accommodations:** A variety of well-appointed rooms and suites designed for relaxation and convenience.
  • **Excellent Facilities:** Enjoy our swimming pool, fitness center, and dedicated children's play area.
  • **Delicious Dining:** Savor authentic Indonesian and international cuisine at our on-site restaurant.
  • **Warm Hospitality:** Our dedicated staff are committed to providing exceptional service and ensuring a pleasant stay.
Discover the best Room availability at Horison Trunojoyo Batu Malang and start planning your escape. Booking Horison Trunojoyo Batu Malang is easy and convenient through Traveloka. Book budget hotels in Jawa Timur and experience the charm of this beautiful region. Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in Horison Trunojoyo Batu Malang

Functional Hall Horison Trunojoyo Batu Malang
Functional Hall
Lobby Horison Trunojoyo Batu Malang
Lobby
Exterior Horison Trunojoyo Batu Malang
Exterior
Bedroom Horison Trunojoyo Batu Malang
Bedroom
Others Horison Trunojoyo Batu Malang
Others

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

In-room Facilities

  • Cable TV
  • Desk
  • Separate shower and tub
  • Shower
  • TV

Family-friendly Facilities

  • Kids club
  • Children pool

Things to Do

  • Garden
  • Outdoor pool

Transportation

  • Secure parking
  • Valet parking

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

General

  • Family room

Business Facilities

  • Meeting facilities

Nearby Facilities

  • Supermarket

Accommodation Policy & General Information in Horison Trunojoyo Batu Malang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Horison Trunojoyo Batu Malang
46
Number of floors in Horison Trunojoyo Batu Malang
6
Another facilities in Horison Trunojoyo Batu Malang
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Horison Trunojoyo Batu Malang

What are available facilities at Horison Trunojoyo Batu Malang?
There are top facilites at Horison Trunojoyo Batu Malang such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Horison Trunojoyo Batu Malang?
The standard check-in time at Horison Trunojoyo Batu Malang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Horison Trunojoyo Batu Malang provide breakfast?
Yes, Horison Trunojoyo Batu Malang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Horison Trunojoyo Batu Malang?
Horison Trunojoyo Batu Malang is a 3.0-star hotel.
How many floors does Horison Trunojoyo Batu Malang have?
Horison Trunojoyo Batu Malang has 6 floors.
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More Reviews from Other Guests in Horison Trunojoyo Batu Malang

8.8
Very Good
From 926 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.7

Location

9.0

Service and Facilites

8.8

People often mention about Horison Trunojoyo Batu Malang
All
Bedroom (108)
Staff Friendliness (105)
Bathroom (100)
Ambiance (93)
Distance to City Center (90)
Accessibility (82)
Hotel Area (79)
Room Space (73)
Surroundings (69)
Variety (68)
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Traveler Reviews Horison Trunojoyo Batu Malang

Number of reviews per page
20
40
Customer reviews
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 4 day(s) ago
I stayed for 3 days and 2 nights. For some reason, the room smelled of sewage for the first two days, but on the third day, when I checked out, it disappeared. I also tried dialing the number to order food, but it wouldn't connect. When I asked the receptionist, they said it was 13, even though the brochure clearly lists number 5 for food orders. But it still didn't connect. One of my orders wasn't there, and I wasn't confirmed until the food arrived. I should have called the room to confirm from the start. But other than that, the room was comfortable and the staff was friendly.
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Novin S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 day(s) ago
Comfortable for my family in the mezzanine room.
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d***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The room is clean, comfortable and close to everywhere 😊
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Clean, unfortunately breakfast cannot be brought to the room like in other hotels.
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y***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Strategic location, clean and comfortable rooms, friendly and helpful staff, easy to find food and souvenirs, close to Batu square, recommended hotel.
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Ivan D. G.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice hotel with the services. Comfort and enjoy.
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I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Clean rooms, comfortable atmosphere, balcony available but unfortunately there are no chairs provided on the balcony.
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1 people find it helpful
Zakky L.
icon-origin-TRAVELOKA
8.9
/10
Reviewed 5 week(s) ago
The reception staff were extremely unhelpful. I asked to check out after Friday prayers so my wife and child wouldn't have to wait outside, but they refused, claiming the rooms were full. They didn't even ask for my room number, even though I was in the hotel's most expensive room with a mezzanine, but I received no special service at all. The breakfast was also mediocre, with very little variety.
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G***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Loved every moment of my stay here! Everything felt clean, classy, and comfortable. The staff were so kind and attentive, and the view of Batu City made the experience even better. Definitely great value for money. The only small issue was the Wi-Fi—it could be faster, especially for connecting to the TV.
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d***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Friendly staff, quick check-in and check-out. The room was okay, the only downside was the towels were a bit faded. Breakfast was varied and delicious, and interestingly, they even had coffee brewed on the sand. The 7th floor skylounge wasn't finished yet. The swimming pool was freezing! But the kids still loved it.
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Rahmita A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel is comfortable and clean. Everything is complete.
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iriawati
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
Check-in and check-out were quick and smooth, and the room was clean, but the towels and sheets were a bit shabby. The room had no view. The small parking lot couldn't accommodate cars when it was full, but the security guard was responsive.
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2 people find it helpful
Accommodation's Reply
16 Jul 2026
Dear Valued Guest, My name is Deybi as Marketing Communication. Thank you for choosing Horison Trunojoyo Batu and for taking the time to share your valuable feedback. We are pleased to know that you experienced a smooth check-in and check-out process, found your room clean, and appreciated the attentiveness of our security team in assisting with parking. We also sincerely appreciate your constructive comments regarding the condition of the towels and bed linens, the room view, and the parking capacity during busy periods. Please rest assured that your feedback has been shared with the relevant departments as part of our continuous efforts to improve the quality of our facilities and services. We sincerely look forward to welcoming you back for an even better stay at Horison Trunojoyo Batu.
H***o
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The hotel is nice. The service and cleanliness are good.
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Accommodation's Reply
16 Jul 2026
Dear Valued Guest, My name is Deybi as Marketing Communication. Thank you for choosing Horison Trunojoyo Batu and for taking the time to share your valuable feedback. We are delighted to know that you enjoyed your stay with us and appreciated our hotel's cleanliness as well as the service provided by our team. Your kind words are a great encouragement for us to continue delivering excellent hospitality and ensuring every guest has a comfortable and memorable experience. We sincerely look forward to welcoming you back for another exceptional stay at Horison Trunojoyo Batu.
R***a
icon-origin-TRAVELOKA
5.8
/10
Reviewed 7 week(s) ago
The restaurant service was terrible, with food taking 1.5 hours to be served. The mattress sank, and the sheets looked very shabby. The bathroom water took a long time to drain, causing it to flood. The room smelled awful.
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Accommodation's Reply
16 Jul 2026
Dear Valued Guest, My name is Deybi as Marketing Communication. Thank you for choosing Horison Trunojoyo Batu and for taking the time to share your valuable feedback. We sincerely apologize for the inconveniences you experienced during your stay. We regret to learn about the long waiting time for your meal at our restaurant, the condition of the mattress and bed linen, the slow bathroom drainage, and the unpleasant room odor. Please accept our sincere apologies, as this does not reflect the standards of comfort and service we strive to provide. Your feedback has been shared with our Restaurant, Housekeeping, and Engineering teams for immediate evaluation and improvement. We truly value your comments as they help us enhance the quality of our facilities and services. We sincerely hope to have the opportunity to welcome you back and provide you with a much better experience at Horison Trunojoyo Batu.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The service is good, friendly, and pleasant. It's a comfortable place to rest.
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2 people find it helpful
Accommodation's Reply
16 Jul 2026
Dear Valued Guest, My name is Deybi as Marketing Communication. Thank you for choosing Horison Trunojoyo Batu and for taking the time to share your valuable feedback. We are truly delighted to know that you enjoyed our friendly service and found our hotel to be a comfortable place to rest. Your kind words are a great motivation for our team to continue providing warm hospitality and ensuring every guest has a pleasant and memorable stay. We sincerely look forward to welcoming you back for another exceptional stay at Horison Trunojoyo Batu.
V***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 week(s) ago
When we arrived, the bed was incredibly dirty because it was already late. We changed it, but it was also dirty. When we arrived, there were no towels. Probably because it was too crowded. Good location.
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Accommodation's Reply
16 Jul 2026
Dear Valued Guest, My name is Deybi as Marketing Communication. Thank you for choosing Horison Trunojoyo Batu and for taking the time to share your valuable feedback. We sincerely apologize for the inconvenience you experienced during your stay. We deeply regret to learn about the cleanliness of the bed linen, the replacement that did not meet your expectations, and the delay in providing towels upon your arrival. This is certainly not the level of service and comfort we strive to deliver to our guests. We truly appreciate your understanding, especially during a busy period, and we are grateful for your positive comment regarding our hotel's location. Please rest assured that your feedback has been shared with our Housekeeping team for immediate evaluation and improvement. We sincerely hope to have the opportunity to welcome you back and provide you with a much better experience at Horison Trunojoyo Batu.
Lian T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Awesome, best hotel, great view.
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Accommodation's Reply
16 Jul 2026
Dear Valued Guest, My name is Deybi as Marketing Communication. Thank you for choosing Horison Trunojoyo Batu and for taking the time to share your wonderful feedback. We are truly delighted to know that you considered our hotel one of the best and enjoyed the beautiful view during your stay. Your kind words are a great motivation for our team to continue providing excellent hospitality and memorable experiences for every guest. We sincerely look forward to welcoming you back for another exceptional stay at Horison Trunojoyo Batu.
h***k
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Must try iga/ oxtail soup. Food price very affordable.
Find this review helpful?
Accommodation's Reply
16 Jul 2026
Dear Valued Guest, My name is Deybi as Marketing Communication. Thank you for choosing Horison Trunojoyo Batu and for taking the time to share your wonderful feedback. We are delighted to know that you enjoyed our culinary experience, especially the **oxtail soup**, and found our food to be delicious and reasonably priced. Your recommendation means a lot to us and serves as great encouragement for our culinary team to continue delivering high-quality dishes and excellent dining experiences. We sincerely look forward to welcoming you back for another exceptional stay at Horison Trunojoyo Batu.
D***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Comfortable hotel, suitable for staycation.
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Accommodation's Reply
16 Jul 2026
Dear Valued Guest, My name is Deybi as Marketing Communication. Thank you for choosing Horison Trunojoyo Batu and for taking the time to share your valuable feedback. We are truly delighted to know that you found our hotel comfortable and a great choice for a staycation. Your kind words are a wonderful motivation for our team to continue providing warm hospitality and creating memorable experiences for every guest. We sincerely look forward to welcoming you back for another exceptional stay at Horison Trunojoyo Batu.
E***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The staff were all very friendly, but the room wasn't soundproof enough. You could still hear the sounds of children in the next room or outside, even though it was late at night. It's understandable, it's the holidays.
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2 people find it helpful
Accommodation's Reply
16 Jul 2026
Dear Valued Guest, My name is Deybi as Marketing Communication. Thank you for choosing Horison Trunojoyo Batu and for taking the time to share your valuable feedback. We are delighted to know that you were pleased with the friendliness and hospitality of our staff. We also sincerely appreciate your feedback regarding the sound insulation in the room. We apologize for the inconvenience caused by the noise from the surrounding rooms during your stay, especially in the evening. Your comments have been shared with the relevant team as part of our continuous efforts to improve our guests' comfort. We truly value your understanding during the holiday season and sincerely look forward to welcoming you back for an even better stay at Horison Trunojoyo Batu.
Number of reviews per page
20
40

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Lobby 4 Horison Trunojoyo Batu Malang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 926 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.7

Location

9.0

Service and Facilites

8.8

People often mention about Horison Trunojoyo Batu Malang
All
Bedroom (108)
Staff Friendliness (105)
Bathroom (100)
Ambiance (93)
Distance to City Center (90)
Accessibility (82)
Hotel Area (79)
Room Space (73)
Surroundings (69)
Variety (68)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Horison Trunojoyo Batu Malang

Number of reviews per page
20
40
Customer reviews
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 4 day(s) ago
I stayed for 3 days and 2 nights. For some reason, the room smelled of sewage for the first two days, but on the third day, when I checked out, it disappeared. I also tried dialing the number to order food, but it wouldn't connect. When I asked the receptionist, they said it was 13, even though the brochure clearly lists number 5 for food orders. But it still didn't connect. One of my orders wasn't there, and I wasn't confirmed until the food arrived. I should have called the room to confirm from the start. But other than that, the room was comfortable and the staff was friendly.
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Novin S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 day(s) ago
Comfortable for my family in the mezzanine room.
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d***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The room is clean, comfortable and close to everywhere 😊
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Clean, unfortunately breakfast cannot be brought to the room like in other hotels.
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y***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Strategic location, clean and comfortable rooms, friendly and helpful staff, easy to find food and souvenirs, close to Batu square, recommended hotel.
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Ivan D. G.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice hotel with the services. Comfort and enjoy.
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I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Clean rooms, comfortable atmosphere, balcony available but unfortunately there are no chairs provided on the balcony.
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1 people find it helpful
Zakky L.
icon-origin-TRAVELOKA
8.9
/10
Reviewed 5 week(s) ago
The reception staff were extremely unhelpful. I asked to check out after Friday prayers so my wife and child wouldn't have to wait outside, but they refused, claiming the rooms were full. They didn't even ask for my room number, even though I was in the hotel's most expensive room with a mezzanine, but I received no special service at all. The breakfast was also mediocre, with very little variety.
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G***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Loved every moment of my stay here! Everything felt clean, classy, and comfortable. The staff were so kind and attentive, and the view of Batu City made the experience even better. Definitely great value for money. The only small issue was the Wi-Fi—it could be faster, especially for connecting to the TV.
Find this review helpful?
d***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Friendly staff, quick check-in and check-out. The room was okay, the only downside was the towels were a bit faded. Breakfast was varied and delicious, and interestingly, they even had coffee brewed on the sand. The 7th floor skylounge wasn't finished yet. The swimming pool was freezing! But the kids still loved it.
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Rahmita A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel is comfortable and clean. Everything is complete.
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iriawati
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
Check-in and check-out were quick and smooth, and the room was clean, but the towels and sheets were a bit shabby. The room had no view. The small parking lot couldn't accommodate cars when it was full, but the security guard was responsive.
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2 people find it helpful
Accommodation's Reply
16 Jul 2026
Dear Valued Guest, My name is Deybi as Marketing Communication. Thank you for choosing Horison Trunojoyo Batu and for taking the time to share your valuable feedback. We are pleased to know that you experienced a smooth check-in and check-out process, found your room clean, and appreciated the attentiveness of our security team in assisting with parking. We also sincerely appreciate your constructive comments regarding the condition of the towels and bed linens, the room view, and the parking capacity during busy periods. Please rest assured that your feedback has been shared with the relevant departments as part of our continuous efforts to improve the quality of our facilities and services. We sincerely look forward to welcoming you back for an even better stay at Horison Trunojoyo Batu.
H***o
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The hotel is nice. The service and cleanliness are good.
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Accommodation's Reply
16 Jul 2026
Dear Valued Guest, My name is Deybi as Marketing Communication. Thank you for choosing Horison Trunojoyo Batu and for taking the time to share your valuable feedback. We are delighted to know that you enjoyed your stay with us and appreciated our hotel's cleanliness as well as the service provided by our team. Your kind words are a great encouragement for us to continue delivering excellent hospitality and ensuring every guest has a comfortable and memorable experience. We sincerely look forward to welcoming you back for another exceptional stay at Horison Trunojoyo Batu.
R***a
icon-origin-TRAVELOKA
5.8
/10
Reviewed 7 week(s) ago
The restaurant service was terrible, with food taking 1.5 hours to be served. The mattress sank, and the sheets looked very shabby. The bathroom water took a long time to drain, causing it to flood. The room smelled awful.
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Accommodation's Reply
16 Jul 2026
Dear Valued Guest, My name is Deybi as Marketing Communication. Thank you for choosing Horison Trunojoyo Batu and for taking the time to share your valuable feedback. We sincerely apologize for the inconveniences you experienced during your stay. We regret to learn about the long waiting time for your meal at our restaurant, the condition of the mattress and bed linen, the slow bathroom drainage, and the unpleasant room odor. Please accept our sincere apologies, as this does not reflect the standards of comfort and service we strive to provide. Your feedback has been shared with our Restaurant, Housekeeping, and Engineering teams for immediate evaluation and improvement. We truly value your comments as they help us enhance the quality of our facilities and services. We sincerely hope to have the opportunity to welcome you back and provide you with a much better experience at Horison Trunojoyo Batu.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The service is good, friendly, and pleasant. It's a comfortable place to rest.
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2 people find it helpful
Accommodation's Reply
16 Jul 2026
Dear Valued Guest, My name is Deybi as Marketing Communication. Thank you for choosing Horison Trunojoyo Batu and for taking the time to share your valuable feedback. We are truly delighted to know that you enjoyed our friendly service and found our hotel to be a comfortable place to rest. Your kind words are a great motivation for our team to continue providing warm hospitality and ensuring every guest has a pleasant and memorable stay. We sincerely look forward to welcoming you back for another exceptional stay at Horison Trunojoyo Batu.
V***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 week(s) ago
When we arrived, the bed was incredibly dirty because it was already late. We changed it, but it was also dirty. When we arrived, there were no towels. Probably because it was too crowded. Good location.
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Accommodation's Reply
16 Jul 2026
Dear Valued Guest, My name is Deybi as Marketing Communication. Thank you for choosing Horison Trunojoyo Batu and for taking the time to share your valuable feedback. We sincerely apologize for the inconvenience you experienced during your stay. We deeply regret to learn about the cleanliness of the bed linen, the replacement that did not meet your expectations, and the delay in providing towels upon your arrival. This is certainly not the level of service and comfort we strive to deliver to our guests. We truly appreciate your understanding, especially during a busy period, and we are grateful for your positive comment regarding our hotel's location. Please rest assured that your feedback has been shared with our Housekeeping team for immediate evaluation and improvement. We sincerely hope to have the opportunity to welcome you back and provide you with a much better experience at Horison Trunojoyo Batu.
Lian T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Awesome, best hotel, great view.
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Accommodation's Reply
16 Jul 2026
Dear Valued Guest, My name is Deybi as Marketing Communication. Thank you for choosing Horison Trunojoyo Batu and for taking the time to share your wonderful feedback. We are truly delighted to know that you considered our hotel one of the best and enjoyed the beautiful view during your stay. Your kind words are a great motivation for our team to continue providing excellent hospitality and memorable experiences for every guest. We sincerely look forward to welcoming you back for another exceptional stay at Horison Trunojoyo Batu.
h***k
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Must try iga/ oxtail soup. Food price very affordable.
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Accommodation's Reply
16 Jul 2026
Dear Valued Guest, My name is Deybi as Marketing Communication. Thank you for choosing Horison Trunojoyo Batu and for taking the time to share your wonderful feedback. We are delighted to know that you enjoyed our culinary experience, especially the **oxtail soup**, and found our food to be delicious and reasonably priced. Your recommendation means a lot to us and serves as great encouragement for our culinary team to continue delivering high-quality dishes and excellent dining experiences. We sincerely look forward to welcoming you back for another exceptional stay at Horison Trunojoyo Batu.
D***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Comfortable hotel, suitable for staycation.
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Accommodation's Reply
16 Jul 2026
Dear Valued Guest, My name is Deybi as Marketing Communication. Thank you for choosing Horison Trunojoyo Batu and for taking the time to share your valuable feedback. We are truly delighted to know that you found our hotel comfortable and a great choice for a staycation. Your kind words are a wonderful motivation for our team to continue providing warm hospitality and creating memorable experiences for every guest. We sincerely look forward to welcoming you back for another exceptional stay at Horison Trunojoyo Batu.
E***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The staff were all very friendly, but the room wasn't soundproof enough. You could still hear the sounds of children in the next room or outside, even though it was late at night. It's understandable, it's the holidays.
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2 people find it helpful
Accommodation's Reply
16 Jul 2026
Dear Valued Guest, My name is Deybi as Marketing Communication. Thank you for choosing Horison Trunojoyo Batu and for taking the time to share your valuable feedback. We are delighted to know that you were pleased with the friendliness and hospitality of our staff. We also sincerely appreciate your feedback regarding the sound insulation in the room. We apologize for the inconvenience caused by the noise from the surrounding rooms during your stay, especially in the evening. Your comments have been shared with the relevant team as part of our continuous efforts to improve our guests' comfort. We truly value your understanding during the holiday season and sincerely look forward to welcoming you back for an even better stay at Horison Trunojoyo Batu.
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