What do past guests say about Super OYO 511 Grace Residence?

Super OYO 511 Grace Residence is well-known for its Location, Room Comfort, Meal, as reviewed by verified Traveloka guests.

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Super OYO 511 Grace Residence

Name: Super OYO 511 Grace Residence
Address: Woodland 6/ 11-12 Citraland, Made, Sambikerep, Kota Surabaya, Jawa Timur, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60219, Woodland 6/ 11-12 Citraland, Made, Sambikerep, Kota Surabaya, Jawa Timur, Jawa Timur, 60219, Indonesia
Rating: 7.3

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7.3

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Pleasant

245 reviews

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Woodland 6/ 11-12 Citraland, Made, Sambikerep, Kota Surabaya, Jawa Timur, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60219

Main Facilities

Parking

WiFi

note: guesthouse was previously named OYO 511 Grace Residence Staying at Super OYO 511 Grace Residence is a good choice when you are visiting Dukuh Pakis. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Super OYO 511 Grace Residence

Woodland 6/ 11-12 Citraland, Made, Sambikerep, Kota Surabaya, Jawa Timur, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60219

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Discover More About Super OYO 511 Grace Residence

Discover Your Ideal Stay at Super OYO 511 Grace Residence

Welcome to Super OYO 511 Grace Residence, your perfect home away from home in the vibrant province of Jawa Timur, Indonesia. We pride ourselves on offering a comfortable, convenient, and memorable experience for every guest. Whether you're visiting for business or leisure, Super OYO 511 Grace Residence is dedicated to providing exceptional service and top-notch amenities to ensure your stay is nothing short of delightful. Room rates at Super OYO 511 Grace Residence start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Super OYO 511 Grace Residence Location

Super OYO 511 Grace Residence is conveniently situated in the bustling city of Surabaya, specifically in the Woodland 6/ 11-12 Citraland, Made, Sambikerep, Kota Surabaya, Jawa Timur, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60219 area. This prime location places you within easy reach of the city center, approximately 5 kilometers away, and offers excellent connectivity to major transportation routes. The atmosphere surrounding Super OYO 511 Grace Residence is one of vibrant urban life, with a variety of local eateries and shops just a short stroll away. For those looking to explore, the hotel is a great starting point to discover the rich culture and attractions of Surabaya.

Super OYO 511 Grace Residence Facilities & Services

Facilities for guests at Super OYO 511 Grace Residence are designed to enhance your comfort and convenience throughout your stay. We offer a range of services to cater to your needs:

Complimentary Wi-Fi access throughout the property, keeping you connected at all times.
24-hour front desk service, ensuring assistance is always available.
Daily housekeeping to maintain a clean and pleasant environment.
On-site parking facilities, offering a secure space for your vehicle at no additional charge.
Air-conditioned rooms for your comfort, regardless of the weather outside.
A dedicated concierge service to assist with local recommendations and arrangements.
Room service is available during specified hours for your convenience.

Super OYO 511 Grace Residence Room Types

A variety of room types of Super OYO 511 Grace Residence are available to suit different guest preferences and needs. Each room is thoughtfully appointed to ensure a relaxing and comfortable stay.

Standard Room: A cozy and well-equipped option, perfect for solo travelers or couples. Available in non-smoking.
Deluxe Room: Offering more space and enhanced amenities, the Deluxe Room is ideal for those seeking a bit more comfort. Available in non-smoking.
Superior Room: Our Superior Rooms provide an elevated experience with additional features and a refined ambiance. Available in non-smoking.
Family Room: Designed to accommodate families, this room offers ample space and comfortable sleeping arrangements. Available in non-smoking.

Please note that all rooms are designated as non-smoking to ensure a fresh environment for all guests. While bathtubs are not a standard feature in all room types, some of our larger suites may offer this amenity. For specific room requests, please contact our front desk.

Super OYO 511 Grace Residence Dining & Restaurants

While Super OYO 511 Grace Residence focuses on providing comfortable accommodation, the vibrant culinary scene of Surabaya is just a stone's throw away. Guests can explore numerous local restaurants and cafes offering a wide array of Indonesian and international cuisines. For an authentic taste of East Java, we recommend trying local specialties like Rawon or Lontong Balap at nearby eateries. Many dining options are available within a 1-2 kilometer radius, with estimated prices per person ranging from PHP 200 to PHP 500, depending on the establishment.

Super OYO 511 Grace Residence Nearby Attractions and Activities

Super OYO 511 Grace Residence is ideally located for exploring the many attractions Surabaya has to offer. Immerse yourself in the local culture and discover the beauty of East Java with these nearby points of interest:

Taman Bungkul: A popular urban park offering a green oasis in the city, perfect for a leisurely stroll or family outing.
House of Sampoerna: A historic museum and former cigarette factory, providing a glimpse into Indonesia's industrial heritage.
Surabaya Submarine Monument (Monkasel): Explore a real Indonesian Navy submarine and learn about maritime history.
Ampel Mosque and Old City: Experience the spiritual heart of Surabaya and wander through the charming historic district.
Tunjungan Plaza: One of Surabaya's largest and most popular shopping malls, offering a wide range of retail, dining, and entertainment options.

If you are looking for other activities around Super OYO 511 Grace Residence, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to Super OYO 511 Grace Residence from the Airport

Getting to Super OYO 511 Grace Residence from Juanda International Airport (SUB) is straightforward, with several convenient options available. We are committed to ensuring a smooth journey for our guests, and the airport transfer service of Super OYO 511 Grace Residence can be arranged to meet your needs. Here’s how to get to Super OYO 511 Grace Residence:

Taxi: Metered taxis are readily available at the airport. The journey to Super OYO 511 Grace Residence typically takes around 30-60 minutes, depending on traffic, and would cost approximately PHP 300 - PHP 500.
Ride-hailing Service: You can book a ride-hailing service through your preferred app for a convenient and often more affordable option. Prices are comparable to metered taxis.
Hotel Private Transfer: For the utmost convenience and a seamless arrival, you can pre-book a private airport transfer directly with Super OYO 511 Grace Residence. Please contact us in advance for rates and to make arrangements. This service offers a comfortable and direct journey to the hotel. You can also explore airport transfer services for other options.

Summary of Why You Should Choose to Stay at Super OYO 511 Grace Residence

Super OYO 511 Grace Residence stands out as an excellent choice for your stay in Surabaya, Jawa Timur, offering a blend of comfort, convenience, and value. We are confident that you will find our accommodations to be a perfect fit for your travel needs.

Prime Location: Situated in a well-connected area of Surabaya, providing easy access to attractions and city amenities.
Comfortable Accommodation: A range of well-appointed rooms designed to ensure a restful and pleasant stay.
Excellent Value: Competitive pricing, especially when utilizing the TRAVELOKA new user promotion.
Convenient Services: From complimentary Wi-Fi to helpful front desk staff, we strive to make your stay effortless.

Discover the best room availability at Super OYO 511 Grace Residence and plan your trip today. Booking Super OYO 511 Grace Residence is simple and secure through Traveloka. We invite you to explore more options and secure your perfect getaway. Book budget hotels in Jawa Timur and experience the warm hospitality that awaits you. For your travel plans, you can also Easily book domestic and international flights at low prices. We look forward to welcoming you to Super OYO 511 Grace Residence!

All facilities in Super OYO 511 Grace Residence

Lobby

Exterior

Bedroom

In-room Facilities

Cable TV
Desk
Shower
TV

Things to Do

Garden
TV lounge

General

AC
Family room

Public Facilities

24-hour room service
WiFi in public area

Hotel Services

Early Check-in
Luggage storage

Nearby Facilities

Grocery
Supermarket

Transportation

Secure parking

Connectivity

Free WiFi

Accommodation Policy & General Information in Super OYO 511 Grace Residence

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

14:00 - 22:00

Check-out:

12:00 - 12:01

General Information

Popular Facilities	AC, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - 22:00 - to 12:00 - 12:01
Available rooms at Super OYO 511 Grace Residence	36
Another facilities in Super OYO 511 Grace Residence	Cable TV, Desk, Shower, TV, Garden

Frequently asked question in Super OYO 511 Grace Residence

What are available facilities at Super OYO 511 Grace Residence?

There are top facilites at Super OYO 511 Grace Residence such as AC, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Super OYO 511 Grace Residence?

The standard check-in time at Super OYO 511 Grace Residence is starting from 14:00 - 22:00 while the latest check-out time is at 12:00 - 12:01

What is the star rating of Super OYO 511 Grace Residence?

Super OYO 511 Grace Residence is a 2.0-star hotel.

How many rooms are available at Super OYO 511 Grace Residence?

Super OYO 511 Grace Residence has 36 rooms in total.

Does Super OYO 511 Grace Residence provide early check-in?

Yes, early check-in is available at Super OYO 511 Grace Residence, subject to availability. Please contact the hotel directly to arrange this.

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More Reviews from Other Guests in Super OYO 511 Grace Residence

Overall Ratings & Reviews Super OYO 511 Grace Residence

Traveloka (245)

7.3

Pleasant

From 245 reviews

Provided by travelers on

Cleanliness

7.2

Room Comfort

7.3

Meal

7.3

Location

7.6

Service and Facilites

7.3

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Traveler Reviews Super OYO 511 Grace Residence

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Customer reviews

Fahmi D.

5.1

/10

Reviewed 213 week(s) ago

The receptionist even asked for extra money on the grounds that the price I got from the application was too minimal, does that make sense?

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20 people find it helpful

Freddi E. S.

6.0

/10

Reviewed 220 week(s) ago

The check-in service is not very good in language. And his attitude. 1. When I wanted to check-in at 12.30 WIB, the receptionist who was on duty on Sunday, June 26, 2022, was a girl with long hair (if I'm not mistaken, the officer is an eastern person). Saying you can check-in at 14.00 WIB, with a less friendly attitude, and at that time I still considered it normal, I still tolerated it even though I was a little annoyed, and I was okay. Check-in hit 14.00 WIB and I waited until 14.00 WIB. 2. While I was waiting with the stated time, I saw someone checking in between 13.00-13.30 WIB (I remember that very well because I was sitting in front of the receptionist waiting) 3. When the check-in time arrived at 14.00 WIB, I was called the Ccwe receptionist for a check-in reservation. When the time of reservation the clerk spoke with the conditions of stay. But there's a language I'm uncomfortable with and don't like saying (don't leave d*r*h spots). This makes me very upset and angry but I try to calm it down. And immediately take the room card that has been determined on the 3rd floor (309) 4. When I entered the room on the 3rd floor (Room 309), the room couldn't lock for the additional lock hinge, and the room door was tenuous, there was a visible gap, and the room window didn't no lock at all. 5. Because I was not comfortable with the room on the 3rd floor, I finally returned to the receptionist to ask for a room change, explaining the condition of the room. When I said about the condition of the room. The female receptionist laughed at me, and did not respect me at all as a guest who should have been given the best service with a good and polite attitude. 6. Even though I was laughed at, I still asked to be replaced by a bedroom, and was given a room on the 2nd floor. And that was the room that was given to me. The bed cover sheet is dirty and smells bad. But at that time, I couldn't speak, especially because I had business with my sister, who was taking me at OYO 511 Surabaya. And anyways I have business out. 7. And today is Monday, June 27, the scheduled day to check out. Finally I checked out early at around 08.30 WIB because I was very uncomfortable sleeping. 8. This is my first and last experience staying at OYO 511 Grace Residence, and I will also recommend my friends, family from out of town not to stay at the inn. Because it's not very good for everyone. 9. Thank you. Hopefully the OYO management can pay attention and educate their employees or officers to respect guests.

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32 people find it helpful

Accommodation's Reply

14 Jul 2022

Sorry for the hassle you faced, Freddy! We've marked a note for the experience you're having this time. Rest assured, that we will endeavor to ensure a pleasant stay with us in the future. Greetings, Jane!

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Nona N.

5.5

/10

Reviewed 225 week(s) ago

AC does not function very hot. No soap, no shampoo.

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2 people find it helpful

Accommodation's Reply

17 Jun 2022

Hi, we are sorry to know that your experience with us was not pleasant. We will work on your feedback to provide the best experience next time. Regards, Simon.

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Alvian S. P.

6.0

/10

Reviewed 225 week(s) ago

A dirty place is not worth taking a break, and the service is not good, far from decent.

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4 people find it helpful

Accommodation's Reply

16 Jun 2022

Hi, we are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Simon

Yusak Firmana

6.4

/10

Reviewed 230 week(s) ago

Lots of stains, forced to stay here because the location is quiet.

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3 people find it helpful

Accommodation's Reply

26 Apr 2022

Sorry for the trouble you're having, Yusak! We have recorded your experience this time. Rest assured, we will make every effort in the future to ensure a pleasant stay with us. Hello, Ivy

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Vina P. M.

5.2

/10

Reviewed 240 week(s) ago

Highly not recommended.

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1 people find it helpful

handikwijanarko

4.8

/10

Reviewed 242 week(s) ago

Dirty room. Dirty sheets. AC off. At the time of completion. He said the sheets were like that. It's already dirty. And the AC is not cold. aka dead. And finally we were moved to another room. But wait for it to be cleared first. And the condition of the bed linen is all dirty. So finally we were forced to not sleep all night. And in the early morning immediately checked out. Not recommended at all for this hotel. aka disappointing.

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2 people find it helpful

Accommodation's Reply

17 Feb 2022

We are really sorry to disappoint you, handik! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Mahmud!

novita p.

5.7

/10

Reviewed 246 week(s) ago

Dirty. Broken faucet. Bed linen has lots of stains.

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2 people find it helpful

Crista S.

5.7

/10

Reviewed 250 week(s) ago

The service is very bad. CS is also not friendly. Dirty room floor.

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Dodik P.

6.0

/10

Reviewed 289 week(s) ago

Bed linen with lots of yellow spots looks not pure white. The air conditioner is not cold enough, the bathroom floor looks dirty less clean.

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2 people find it helpful

Accommodation's Reply

10 Mar 2021

Sorry for the inconvenience, Devy ARP. We understand that we have not been able to live up to your expectations. Do not worry, we are continually working to improve our services to make sure your next stay is enjoyable with us. Regards, Jubaedah!

I Wayan A. K. Y.

6.0

/10

Reviewed 298 week(s) ago

very very rundown the room smells again disappointing

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Putra

5.2

/10

Reviewed 301 week(s) ago

Customer service is not friendly and twice gives rooms that are wrong.

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1 people find it helpful

koeswanto

6.0

/10

Reviewed 302 week(s) ago

A strange inn, no soap and towels, the disco main lamp is not repaired, the wall cupboard attached to the ceiling, redundant, maybe a special room for spider-man?

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1 people find it helpful

Pungky K. K.

6.0

/10

Reviewed 315 week(s) ago

The water from the bathroom is not smooth. The tile is loose and a danger is making its way.

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1 people find it helpful

Abdul A. S.

6.0

/10

Reviewed 321 week(s) ago

Hotel employees deliberately looking for mistakes, the deposit money cannot be liquid only because the sheets have traces of wet stains, and dirty stains even though only as big as bean seeds.

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4 people find it helpful

Achmad S.

6.0

/10

Reviewed 338 week(s) ago

The door lock is somewhat broken please repair it

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1 people find it helpful

Dewi

Romantic

5.1

/10

Reviewed 338 week(s) ago

There is no drinking water, shampoo is told to buy it yourself, only 1 towel. If there are stars I give only 1 star.

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1 people find it helpful

Sarwasih

5.2

/10

Reviewed 339 week(s) ago

Very disappointed. check-in around 20:00 is served by ladies like a very long maid. Given the 3rd floor I ask that on the 1st or 2nd floor only he said all full. After going up 3 floors into a room that feels stuffy, dark and smells of toilet. I went down the report and asked for a room change, after waiting for the whispered whispers they were finally given a room on the 2nd floor before it was full. Around 2.00-3.00 the lights go out and the outside lights go on. I waited for almost 1 hour and did not turn on. Finally I went down again. It turned out that the electricity token was used up. He said it had been processed but the employee was still having an error. Because I have never used an electric token I do not understand how it is done. All I know is electricity can not be turned on. I waited on the couch for a long time too and there was no reaction whatsoever from her, just push-push the cellphone. I heard that I contact the employee who is in the electricity department, is he really asleep? there is no solution. I asked to move rooms again and after a while there was no change in the situation I was given the next room (oo there was another empty room turned out) after. I said that I would just leave the house later if my child was able to wake up. Delicious and very soundproof. When I want to move rooms, the electricity goes out too. I was in a room that turned off the lights getting ready to use a cellphone flashlight. My son asked to take a shower in the next room and I had to go down again and ask for electricity to be turned on. I checked out around 07.00 so just going to bed and showering in the morning just made it difficult like that. God forbid really sorry

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3 people find it helpful

Elizabeth B. D. U.

6.2

/10

Reviewed 340 week(s) ago

In the beginning, the cold water did not work, so the water was very hot, this morning the hot water changed, it did not work, so the water was cold

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1 people find it helpful

Adik

Business

5.7

/10

Reviewed 340 week(s) ago

staff are not friendly , bathroom not really well , WiFi has bad at all night

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