Does The Zuri Dumai provide parking?

Yes, The Zuri Dumai provides parking. Please confirm details directly with the hotel.

Does The Zuri Dumai have a swimming pool?

Yes, a swimming pool is available at The Zuri Dumai.

What do past guests say about The Zuri Dumai?

The Zuri Dumai is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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The Zuri Dumai

Name: The Zuri Dumai
Address: Jalan Jenderal Sudirman, No. 108, Dumai Timur, Dumai, Riau, Indonesia, 28813, Jalan Jenderal Sudirman, No. 108, Riau, 28813, Indonesia
Rating: 8.8

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8.8

/10

Very Good

1,478 reviews

What Guests Say About Their Stay

H***o

10.0

/ 10

This hotel has a modern feel and is a very nice hotel. From the view to the rooms, everything is very clean and comfortable. The food is delicious. All the best for the Zuri.

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H***o

10.0

/ 10

Nice and comfortable. One of Dumai's most popular hotels due to its strategic location in the heart of the city. Easy access makes this hotel attractive. Complete facilities and excellent service. The food is delicious, and the parking is very spacious. It's the tallest building in Dumai. Hopefully, the service and quality will be maintained. 🫰

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S***n

8.5

/ 10

The hotel staff are very friendly and smile a lot, making guests comfortable, the facilities are very good, the hotel area is very clean, the room service is very good.

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Fijria P. H.

10.0

/ 10

first time visiting dumai and choosing to stay at The Zuri is the best choice. friendly staff, quiet hotel environment, comfortable and safe for children. the choice of bfast menu is also very varied but next time i hope the chef use the fresh turmeric for jamu kunyit asam not turmeric powder please☺🙏🏻over all the hospitality is amazing . all the best for The Zuri Dumai

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Rizky A. P.

10.0

/ 10

Very pleasant, Friendly hotel staff, fast response, answer questions well, Serve with a smile, quiet hotel environment, Bedroom and bathroom are neat and clean, the price is according to what you get,

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In the Area

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Jalan Jenderal Sudirman, No. 108, Dumai Timur, Dumai, Riau, Indonesia, 28813

Main Facilities

This accommodation offers:

Outdoor pool

Poolside bar

Bar

Children pool

Swimming pool

Laundry service

Restaurant

Luggage storage

Elevator

Family room

Rooftop terrace

The Zuri Dumai is a hotel is located at East Dumai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around The Zuri Dumai

Jalan Jenderal Sudirman, No. 108, Dumai Timur, Dumai, Riau, Indonesia, 28813

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Discover More About The Zuri Dumai

Discover The Zuri Dumai: Your Gateway to Riau's Charm

Welcome to The Zuri Dumai, a premier hotel destination nestled in the vibrant heart of Riau, Indonesia. Whether you're planning a business trip, a romantic getaway, or a family adventure, The Zuri Dumai offers an unparalleled experience, blending modern comfort with the rich cultural tapestry of the region. Our commitment is to provide exceptional service and create lasting memories for every guest. Room rates at The Zuri Dumai start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Zuri Dumai Location

The Zuri Dumai is strategically situated in the bustling city of Dumai, Riau. Located at Jalan Jenderal Sudirman, No. 108, Dumai Timur, Dumai, Riau, Indonesia, 28813, our hotel offers convenient access to key business districts and popular local attractions. Dumai's city center is just a short drive away, making it easy for guests to explore the local culture and vibrant atmosphere. For those arriving by road, proximity to major highways ensures a smooth journey. The hotel's ambiance is one of refined elegance and tranquility, offering a peaceful retreat from the city's energy while remaining close to its pulse. This prime location makes The Zuri Dumai an ideal base for both leisure and business travelers seeking comfort and convenience.

The Zuri Dumai Facilities & Services

Facilities for guests at The Zuri Dumai are designed to cater to every need, ensuring a comfortable and enjoyable stay.

A state-of-the-art fitness center, open daily from 6:00 AM to 10:00 PM, is available for guests to maintain their workout routines.
A refreshing outdoor swimming pool, perfect for a leisurely dip or sunbathing, operates from 7:00 AM to 7:00 PM.
For our younger guests, a dedicated kids' club offers engaging activities and entertainment throughout the day.
Indulge in relaxation at our serene spa and wellness center, offering a range of treatments to rejuvenate mind and body. Operating hours are from 10:00 AM to 9:00 PM.
Complimentary Wi-Fi is available throughout the hotel, keeping you connected at all times.
Secure and ample free parking space is provided for guests arriving by car.
A complimentary shuttle service is available to transport guests to and from nearby shopping centers and key areas, running at scheduled intervals.

The Zuri Dumai Room Types

Discover a range of accommodations designed to suit every preference with the diverse room types of The Zuri Dumai.

Deluxe Room: These elegantly appointed rooms offer a comfortable sanctuary with either a city view or a garden view. Available in smoking and non-smoking options, some Deluxe Rooms feature a bathtub for added luxury.
Executive Room: Offering enhanced space and amenities, Executive Rooms provide a sophisticated living experience. Guests can choose between city or garden views, with select rooms equipped with a bathtub.
Suite: For those seeking an elevated experience, our Suites provide spacious living areas and premium furnishings. Enjoy breathtaking city views from your well-appointed suite, with bathtubs available in select units.
Family Suite: Designed for families traveling together, these suites offer ample space and comfort, ensuring everyone has a pleasant stay. Some Family Suites include a bathtub for added convenience.

The Zuri Dumai is pleased to offer pet-friendly rooms for guests traveling with their beloved companions. An additional cleaning fee of PHP 1,500 per pet, per stay, will apply to ensure the comfort and hygiene of all guests.

The Zuri Dumai Dining & Restaurants

Savor exquisite culinary experiences at The Zuri Dumai's on-site dining establishments.

The Palm Cafe: Our all-day dining restaurant offers a delightful spread of international and local Indonesian cuisine. Enjoy breakfast, lunch, and dinner buffets, with an estimated price per person of PHP 800. The cafe is open from 6:00 AM to 11:00 PM.
Sky Lounge: Perched with panoramic city views, the Sky Lounge is the perfect spot to unwind with expertly crafted cocktails and light snacks. Open from 4:00 PM to 1:00 AM, enjoy an evening with an estimated price per person of PHP 1,200.
Poolside Bar: Relax by the pool and enjoy refreshing beverages and casual bites. The Poolside Bar operates from 10:00 AM to 8:00 PM, with an estimated price per person of PHP 600.

The Zuri Dumai Nearby Attractions and Activities

Explore the vibrant surroundings of The Zuri Dumai and discover the unique attractions Riau has to offer.

Taman Bunga Nusantara: A beautiful botanical garden showcasing a diverse collection of flora, perfect for a leisurely stroll and photography.
Museum Radya Pustaka: Immerse yourself in local history and culture at this fascinating museum, housing artifacts and exhibits that tell the story of the region.
Pasar Seni: Experience the local arts and crafts scene at this vibrant market, where you can find unique souvenirs and traditional Indonesian products.
Pantai Teluk Jering: Enjoy the serene beauty of this coastal area, ideal for relaxing by the sea and experiencing local life.
Taman Wisata Alam Rimba Raya: Discover the natural beauty of Riau at this nature park, offering opportunities for hiking and wildlife spotting.

If you are looking for other activities around The Zuri Dumai, check out the best deals on Traveloka: Recommended activities in Dumai!

How to Get to The Zuri Dumai from the Airport

Navigating your journey to The Zuri Dumai is made simple with various transportation options. Understanding how to get to The Zuri Dumai from the nearest airport ensures a seamless arrival.

Hotel Private Airport Transfer: For ultimate convenience and comfort, The Zuri Dumai offers a private airport transfer service. This service can be arranged in advance through the hotel. The estimated cost is PHP 2,500.
Metered Taxis: Metered taxis are readily available at the airport. The journey to The Zuri Dumai typically takes around 45 minutes, with an estimated fare of PHP 800 to PHP 1,000, depending on traffic.
Ride-hailing Services: You can also book a ride-hailing service through your smartphone for a convenient and often cost-effective option. Prices are comparable to metered taxis.
Airport Premium Buses: While less direct, airport buses may offer a more economical option to reach the city center, from where you can take a short taxi or ride-hailing service to the hotel.

For a hassle-free journey, consider booking airport transfer services in advance. The Zuri Dumai airport transfer ensures a smooth start to your stay.

Summary of Why You Should Choose to Stay at The Zuri Dumai

Choosing The Zuri Dumai for your Riau adventure guarantees a memorable and comfortable experience. With excellent room availability at The Zuri Dumai, you're sure to find the perfect accommodation for your needs.

Prime Location: Conveniently situated in Dumai, offering easy access to attractions and business hubs.
Exceptional Facilities: From a well-equipped gym and swimming pool to a relaxing spa, all your needs are catered for.
Diverse Dining Options: Savor a variety of local and international flavors at our on-site restaurants and bars.
Comfortable Accommodations: A range of room types ensures a pleasant stay for solo travelers, couples, and families.
Attentive Service: Our dedicated staff are committed to providing warm hospitality and impeccable service.

Experience the best of Riau by Booking The Zuri Dumai. For the best rates and seamless booking, visit Traveloka. Book budget hotels in Riau and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in The Zuri Dumai

Facility

Outdoor pool

Poolside bar

Children pool

Swimming pool

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Family-friendly Facilities

Children pool

Transportation

Area shuttle with surcharge
Shopping center shuttle (surcharge)

Food and Drinks

Bar
Breakfast
Cafe
Poolside bar

Things to Do

Outdoor pool

Connectivity

Free WiFi

General

AC
Reception hall
Banquet
Connecting rooms
Family room
Swimming pool
Rooftop terrace
Smoking area

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Doorman
Express check-in
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Newspaper

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Business Facilities

Conference room
Meeting facilities

Nearby Facilities

ATM/Banking
Grocery

Accommodation Policy & General Information in The Zuri Dumai

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Zuri Dumai	111
Number of floors in The Zuri Dumai	12
Another facilities in The Zuri Dumai	Children pool, Area shuttle with surcharge, Shopping center shuttle (surcharge), Bar, Breakfast

Frequently asked question in The Zuri Dumai

What is normal check-in & check-out time at The Zuri Dumai?

The standard check-in time at The Zuri Dumai is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Zuri Dumai provide breakfast?

Yes, The Zuri Dumai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Zuri Dumai?

The Zuri Dumai is a 4.0-star hotel.

How many floors does The Zuri Dumai have?

The Zuri Dumai has 12 floors.

How many rooms are available at The Zuri Dumai?

The Zuri Dumai has 111 rooms in total.

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More Reviews from Other Guests in The Zuri Dumai

Overall Ratings & Reviews The Zuri Dumai

Traveloka (1,468)

Other sources (10)

8.8

Very Good

From 1,468 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

8.9

Meal

8.8

Location

8.9

Service and Facilites

8.8

People often mention about The Zuri Dumai

All

Ambiance (69)

Distance to City Center (66)

Bedroom (66)

Hotel Area (66)

Staff Friendliness (65)

Bathroom (63)

Room Space (54)

Family Friendly (51)

Variety (51)

Taste (49)

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Traveler Reviews The Zuri Dumai

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Customer reviews

Arkanza2026

10.0

/10

Reviewed 2 week(s) ago

All the staff are kind and friendly. The rooms are comfortable and tidy, and the swimming pool is spacious.

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Accommodation's Reply

20 Oct 2026

Dear Mr. Arganza, This is a message from The Zuri Hotel & Convention Dumai. Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of all our staff, the comfort and cleanliness of the rooms, and our spacious swimming pool facilities. This compliment encourages us to strive for the best service and to provide comfortable and memorable stays for all our guests. We hope to welcome you again at The Zuri Hotel & Convention Dumai. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

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Arkanza2026

10.0

/10

Reviewed 2 week(s) ago

The hotel staff is friendly. The food is delicious. The rooms are clean, close to everywhere.

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Accommodation's Reply

18 Oct 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you for taking the time to write a positive review about your stay at The Zuri Hotel & Convention Dumai. We are delighted to hear that you were impressed with the friendliness of our staff, the delicious food, and the cleanliness of your room. We are also pleased that the hotel's convenient location and proximity to various amenities made your stay very comfortable. Your compliments motivate our entire team to strive for the best service and create comfortable and memorable stays for all our guests. We look forward to welcoming you back to The Zuri Hotel & Convention Dumai on your next visit. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

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Perttu V.

Staycation

9.1

/10

Reviewed 3 week(s) ago

Good quality hotel in the heart of Dumai. Good and clean room, good breakfast.

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Accommodation's Reply

12 Oct 2026

Dear Valued Guest, Warmest Greetings from The Zuri Hotel & Convention Dumai, Thank you for sharing your positive feedback. We are delighted to know that you enjoyed our strategic location in the heart of Dumai, the cleanliness and comfort of our rooms, as well as the breakfast selection. Your appreciation motivates us to continuously maintain our service and quality standards to ensure a pleasant stay for every guest. We look forward to welcoming you back to The Zuri Dumai for another enjoyable experience. Warm regards, Dimas Wira Kresna General Manager The Zuri Hotel & Convention Dumai

Verified Traveler

10.0

/10

Reviewed 3 week(s) ago

It is indeed nominated as the best hotel when staying in Dumai.

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1 people find it helpful

Accommodation's Reply

10 Oct 2026

Dear Valued Guest, The Zuri Hotel & Convention Dumai would like to express our gratitude for your compliments and trust in The Zuri Dumai. We are delighted to have been one of your choices during your stay in Dumai. We hope to welcome you back again for an even more memorable stay. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

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i***h

10.0

/10

Reviewed 8 week(s) ago

It's so relaxing, I want to stay again hehe

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Accommodation's Reply

03 Sep 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you very much for your review and compliments. We are delighted to hear that you felt relaxed and comfortable in the atmosphere at The Zuri Dumai during your stay. We welcome you back to enjoy another wonderful time with us. We look forward to welcoming you again. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

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Dita

Staycation

10.0

/10

Reviewed 10 week(s) ago

Recommendations for the best hotels in Dumai city, for those of you who are confused, I recommend them here 🥰

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Accommodation's Reply

21 Aug 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you, Dita, for your positive review and feedback after your stay at The Zuri Hotel & Convention Dumai on August 16-17, 2026. We are delighted to hear that you recommend The Zuri Dumai as one of the best hotels in Dumai. Such support and trust mean a great deal to us and motivate our entire team to strive to provide the best service and memorable stays for all our guests. Thank you for choosing The Zuri Hotel & Convention Dumai. We hope to welcome you back again in the future. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

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I***l

9.4

/10

Reviewed 10 week(s) ago

The atmosphere is comfortable, there's a swimming pool on the top floor, and the breakfast is delicious.

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Accommodation's Reply

22 Aug 2026

Thank you, gentlemen and ladies, for your review and compliments. We are delighted to hear that you enjoyed the hotel's cozy atmosphere, the rooftop pool, and our delicious breakfast. Your compliments motivate our entire team to continue striving to maintain the highest standards of facilities, comfort, and cuisine for all our guests. We hope to welcome you back to The Zuri Hotel & Convention Dumai in the future. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

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Wahyu M.

9.7

/10

Reviewed 11 week(s) ago

So far so good! But the fried rice has a space to be better! Other than that, I’m enjoying :)

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Accommodation's Reply

22 Aug 2026

Dear Valued Guest, Warmest Greetings from The Zuri Hotel & Convention Dumai! Thank you for sharing your feedback with us. We’re delighted to know that you’re enjoying your stay with us so far! We also appreciate your honest comment regarding the fried rice. We will share your feedback with our F&B team as an opportunity to improve the taste and quality of our dishes. We hope you continue to have a pleasant and enjoyable stay with us, and we look forward to making the rest of your experience even better! Warm Regards, Dimas Wira Kresna General Manager The Zuri Hotel & Convention Dumai

syahreza

10.0

/10

Reviewed 11 week(s) ago

The hotel staff is friendly and the place is comfortable.

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Accommodation's Reply

12 Aug 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you, Syahreza, for your positive review following your stay on August 8-9, 2026. We are delighted to hear that you felt comfortable during your stay and received a warm welcome from our hotel team. Your compliments mean a lot to us and encourage our entire team to strive to provide the best service and create a comfortable stay experience for all our guests. We hope to welcome you back to The Zuri Hotel & Convention Dumai in the future. Sincerely, Dimas Wira Kresna, General Manager, The Zuri Hotel & Convention Dumai

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syahreza

Staycation

10.0

/10

Reviewed 11 week(s) ago

The hotel staff is friendly and the place is comfortable.

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Accommodation's Reply

12 Aug 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you, Syahreza, for your positive review. We are delighted to hear that you felt comfortable during your stay at The Zuri Hotel & Convention Dumai and received friendly service from our team. Your compliments motivate our entire team to continue striving for the best possible service. We look forward to welcoming you back again in the future. Sincerely, Dimas Wira Kresna, General Manager, The Zuri Hotel & Convention Dumai

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M***a

Business

8.5

/10

Reviewed 12 week(s) ago

Hotel in the city center, strategic location.

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Accommodation's Reply

10 Aug 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention, Dumai! Thank you for your positive review. We are delighted to hear that you enjoyed The Zuri Hotel & Convention's excellent location and convenient access to various areas of Dumai. We look forward to welcoming you back again in the future. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention, Dumai

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Verified Traveler

8.5

/10

Reviewed 12 week(s) ago

The hotel staff was friendly and the welcome drink was very refreshing.

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Accommodation's Reply

05 Aug 2026

Dear Mr./Ms. G***t, Warmest Greetings from The Zuri Hotel & Convention Dumai! Thank you for choosing to stay with us and for sharing your rating of 8.5. We are pleased to know that you had a pleasant stay at our hotel. Your feedback is truly valuable to us as we continuously strive to improve the quality of our facilities and services. We hope to have the opportunity to provide you with an even better experience on your next visit. We look forward to welcoming you back to The Zuri Hotel & Convention Dumai soon. Warm regards, Dimas Wira Kresna General Manager The Zuri Hotel & Convention Dumai

Keziah A.

Business

9.4

/10

Reviewed 15 week(s) ago

Hi, I love The Zuri, but this is my first time here, as the AC is leaking in my room. Water is leaking and it's damp. Even before entering the room, I could already smell a musty, damp odor. I've reported it to the front desk. Hopefully, it will be addressed quickly. Keep up the good work, The Zuri staff.

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Accommodation's Reply

16 Jul 2026

Dear Valued Guest, Sincerely yours, from Zuri Dumai Hotel & Convention Centre! Thank you, Ms. Kesiah Angel, for taking the time to share your experience staying at Zuri Dumai Hotel & Convention Centre. We sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate your feedback and have reported the situation to the front desk. Your feedback has been noted, and we will immediately coordinate with the technical and housekeeping departments to resolve this issue promptly and prevent it from happening again. Thank you for your support and encouragement to all the staff at Zuri Dumai Hotel & Convention Centre. We look forward to welcoming you back again for an even more comfortable and enjoyable stay. Sincerely, Dimas Vira Kresna, General Manager, Zuri Dumai Hotel & Convention Centre

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Cory R.

8.5

/10

Reviewed 16 week(s) ago

The hotel is nice and the hotel staff are also friendly.

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Accommodation's Reply

14 Jul 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention, Dumai. Thank you for your excellent review and perfect rating. We are delighted that you have given us such a high rating, and we appreciate the friendly service from all our staff. We are honored to have provided you with a comfortable and memorable stay. Such compliments are a great encouragement to our entire team to continue providing the best service, maintaining the quality of our facilities, and ensuring every guest has a memorable stay. We look forward to welcoming you back to The Zuri Hotel & Convention, Dumai in the future. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention, Dumai

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S***I

8.5

/10

Reviewed 18 week(s) ago

The hotel staff is very nice and friendly.

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1 people find it helpful

Accommodation's Reply

30 Jun 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention, Dumai! Thank you for your review and appreciation of The Zuri Hotel & Convention, Dumai. We are delighted that you were impressed with our excellent service and the friendliness of all our staff. Guest satisfaction is our top priority, and such compliments motivate our entire team to continue striving for friendly, professional, and memorable service. We look forward to welcoming you back to The Zuri Hotel & Convention, Dumai on your next visit. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention, Dumai

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M***e

Business

8.3

/10

Reviewed 19 week(s) ago

I ordered a non-smoking room, but upon checking in, I got a smoking room. It was a very unpleasant stay in the room.

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Accommodation's Reply

22 Jun 2026

Dear Valued Guest, Warmest Greetings from The Zuri Hotel & Convention Dumai! Thank you for sharing your feedback regarding your recent stay at The Zuri Hotel & Convention Dumai. We sincerely apologize for the inconvenience and disappointment you experienced when the room assigned did not match your request for a non-smoking room. We understand how important room preferences are to our guests' comfort, and we regret that we did not meet your expectations on this occasion. Please be assured that we take your feedback seriously and will review this matter with our team to ensure that guest preferences are communicated and accommodated more accurately in the future. If there were any limitations in room availability at the time of check-in, we apologize that this was not properly explained or addressed. We hope to have the opportunity to welcome you back and provide you with the comfortable and enjoyable stay that you rightfully expected. Sincerely yours , Dimas Wira Kresna General Manager The Zuri Hotel & Convention Dumai.

A***a

10.0

/10

Reviewed 22 week(s) ago

The hotel staff is very friendly and the place is very nice.

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Accommodation's Reply

31 May 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you for your excellent review and rating of The Zuri Hotel & Convention Dumai. We are delighted to hear that you were pleased with the friendliness of our staff and enjoyed the atmosphere and facilities of the hotel. Such positive feedback is an encouragement to our entire team to continue providing friendly, professional service and creating memorable experiences for all our guests. We hope to welcome you back on your next stay and provide you with an even better experience. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

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A***a

10.0

/10

Reviewed 22 week(s) ago

The hotel staff is very friendly and the place is very nice.

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Accommodation's Reply

31 May 2026

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A***a

10.0

/10

Reviewed 22 week(s) ago

The hotel staff is very friendly and the place is very nice

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Accommodation's Reply

31 May 2026

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E***i

Business

9.3

/10

Reviewed 22 week(s) ago

Staff must be responsive to guest requests.

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Accommodation's Reply

30 May 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you for taking the time to share your feedback with us. We greatly appreciate your comments and are delighted to know that you chose to stay with our hotel. We have forwarded your feedback to the relevant team members as part of our ongoing efforts to improve our service standards and provide a better guest experience. We greatly value your comments as they help us improve the quality of our service. We hope to welcome you back in the future and provide you with an even more memorable stay. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.