Are there any parking spots at The Zuri Dumai ?

Yes: Yes, there are parking spots at The Zuri Dumai

Is there a swimming pool at The Zuri Dumai?

Yes, a swimming pool is available at The Zuri Dumai.

What do past guests say about The Zuri Dumai?

The Zuri Dumai is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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The Zuri Dumai

Name: The Zuri Dumai
Address: Jalan Jenderal Sudirman, No. 108, Dumai Timur, Dumai, Riau, Indonesia, 28813, Jalan Jenderal Sudirman, No. 108, Riau, 28813, Indonesia
Rating: 8.7

Hotels

8.7

/10

Very Good

1,400 reviews

What Guests Say About Their Stay

Staff Friendliness (89)

Distance To City Center (88)

Hotel Area (88)

Ambiance (86)

H***o

10.0

/ 10

This hotel has a modern feel and is a very nice hotel. From the view to the rooms, everything is very clean and comfortable. The food is delicious. All the best for the Zuri.

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H***o

10.0

/ 10

Nice and comfortable. One of Dumai's most popular hotels due to its strategic location in the heart of the city. Easy access makes this hotel attractive. Complete facilities and excellent service. The food is delicious, and the parking is very spacious. It's the tallest building in Dumai. Hopefully, the service and quality will be maintained. 🫰

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S***n

8.5

/ 10

The hotel staff are very friendly and smile a lot, making guests comfortable, the facilities are very good, the hotel area is very clean, the room service is very good.

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Fijria P. H.

10.0

/ 10

first time visiting dumai and choosing to stay at The Zuri is the best choice. friendly staff, quiet hotel environment, comfortable and safe for children. the choice of bfast menu is also very varied but next time i hope the chef use the fresh turmeric for jamu kunyit asam not turmeric powder please☺🙏🏻over all the hospitality is amazing . all the best for The Zuri Dumai

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Rizky A. P.

10.0

/ 10

Very pleasant, Friendly hotel staff, fast response, answer questions well, Serve with a smile, quiet hotel environment, Bedroom and bathroom are neat and clean, the price is according to what you get,

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In the Area

See Map

Jalan Jenderal Sudirman, No. 108, Dumai Timur, Dumai, Riau, Indonesia, 28813

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

The Zuri Dumai is a hotel is located at East Dumai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in The Zuri Dumai

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around The Zuri Dumai

Jalan Jenderal Sudirman, No. 108, Dumai Timur, Dumai, Riau, Indonesia, 28813

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The Zuri Dumai Rates per Night

Looking for the best The Zuri Dumai hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! The Zuri Dumai room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

The Zuri Dumai Location & Address

The Zuri Dumai is located at Jalan Jenderal Sudirman, No. 108, Dumai Timur, Dumai, Riau, Indonesia, 28813. It's situated in the Dumai area of Indonesia. The hotel address is Jl. Jendral Sudirman No.433, Bukit Batrem, Dumai Kota, Kota Dumai, Riau 28826, Indonesia. The hotel is approximately 2 km from the city center.

How to go to The Zuri Dumai from Airport

Getting to The Zuri Dumai from the airport is a breeze with several convenient options. Whether you're looking for the fastest route or the most budget-friendly one, here's a breakdown of how to make your hotel transfer.

Taxi (Most Direct):
Taxis are readily available outside the airport. This is the most direct way to get to The Zuri Dumai, taking approximately 15-20 minutes depending on traffic.
Ride Hailing (Convenient):
Ride hailing services are also available in Dumai. Simply book a ride through the app for a convenient and relatively quick transfer to the hotel.
Hotel Transfer (Pre-arranged):
Check with The Zuri Dumai to see if they offer an airport shuttle service. This can be a hassle-free option, especially if you're arriving late at night or with a lot of luggage.

Tips:

For the most convenient route, consider pre-booking a ride hailing service or arranging an airport transfer with the hotel. This will save you time and ensure a smooth journey to The Zuri Dumai.

The Zuri Dumai Reviews & Summary

Looking for all the details about The Zuri Dumai? Want to know what other guests think? This hotel offers a comfortable and convenient stay in Dumai, making it a popular choice for both business and leisure travellers. Guests consistently praise the hotel's excellent service, clean rooms, and convenient location. The Zuri Dumai is known for its friendly staff and well-maintained facilities. A standout feature is the rooftop pool, offering stunning views of the city. Here's a short, positive review: "The Zuri Dumai exceeded my expectations! The staff were incredibly helpful, the room was spotless, and the location was perfect for exploring the city. I highly recommend this hotel!"

The Zuri Dumai Room Types Available

Choosing the right hotel room type can make all the difference in your stay. The Zuri Dumai offers a variety of categories of hotel rooms to suit different needs and preferences. From cozy standard rooms to spacious suites, there's something for everyone. Here are the different hotel bedroom types available at The Zuri Dumai:

Deluxe Room:
These rooms offer comfortable accommodation with city views. Non-smoking options are available.
Executive Room:
Enjoy extra space and enhanced amenities in the Executive Rooms. Some rooms feature bathtubs.
Suite:
For a truly luxurious experience, opt for a Suite. These spacious rooms include a separate living area and often feature both a bathtub and bidet.
Family Room:
Ideal for families travelling together, these rooms offer ample space and comfortable bedding arrangements.

The Zuri Dumai is not a pet-friendly hotel.

Hotel Facilities in The Zuri Dumai

When choosing a hotel, the available hotel facilities can greatly enhance your stay. The Zuri Dumai boasts a range of hotel amenities designed to cater to both adults and children. Whether you're looking to relax, stay active, or keep the little ones entertained, you'll find plenty of options here. Here are some of the hotel facilities available at The Zuri Dumai:

Swimming Pool:
Take a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
Fitness Center:
Stay active during your stay with the hotel's well-equipped fitness center. Open 24 hours.
Spa:
Indulge in a relaxing massage or treatment at the hotel spa. Extra fees apply.
Kids' Club:
Keep the little ones entertained at the Kids' Club, offering a range of activities and games.
Restaurant:
Enjoy delicious meals at the hotel restaurant, serving a variety of local and international dishes.
Meeting Rooms:
For business travellers, the hotel offers well-equipped meeting rooms.

Hotel Buffet or Restaurant/Cafe in The Zuri Dumai

Looking for a delicious meal without leaving the hotel? The Zuri Dumai offers several dining options, including a hotel buffet and a restaurant/cafe. Whether you're in the mood for local cuisine or international fare, you'll find something to satisfy your cravings. Here are the dining options available at The Zuri Dumai:

Matoa Restaurant:
This restaurant serves a variety of Indonesian and international dishes. Open for breakfast, lunch, and dinner.
Zuri Cafe:
Enjoy coffee, pastries, and light meals at the Zuri Cafe. Open daily from 10:00 AM to 10:00 PM.
Buffet Breakfast:
Start your day with a hearty buffet breakfast at Matoa Restaurant. The price is approximately SGD 15 per person.

A signature dish to try is the Nasi Goreng Zuri, a local twist on the classic Indonesian fried rice.

The Zuri Dumai Airport pickups and How to Book

Need a convenient hotel to airport transfer? Many travellers look for hotels with airport shuttle services to make their journey easier. The Zuri Dumai offers airport pick-up services to ensure a smooth arrival and departure. To book an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will arrange for a driver to meet you at the airport and take you directly to the hotel.

Nearby MRT Station & Bus Stops

Exploring Dumai using public transport is easy with several MRT stations and bus stops nearby. Knowing the closest options can help you navigate the city with ease. Here are some nearby public transportation options:

Nearest Bus Stop:
The nearest bus stop is located on Jalan Jendral Sudirman, approximately 500 meters from the hotel.

To use the public transportation system, you can purchase a local transportation card at convenience stores or bus stations. Cash payments are also accepted on most buses.

Nearby Attractions for Family / Kid Friendly

Planning a family trip and looking for nearby activities? Dumai offers a variety of nearby places to go that are perfect for families and kids. From parks to cultural sites, there's plenty to see and do. Here are 5 attractions in or near Dumai:

Dumai City Park:
A great place for a relaxing stroll or a picnic. Distance from hotel: 1 km. Entry: Free.
Pantai Marina:
Enjoy a day at the beach with the family. Distance from hotel: 10 km. Entry: SGD 2 per person.
Museum Daerah Dumai:
Learn about the local history and culture. Distance from hotel: 3 km. Entry: SGD 1 per person.
Water World Dumai:
Have fun at this water park with slides and pools. Distance from hotel: 15 km. Entry: SGD 10 per person.
Bukit Gelanggang:
A scenic hill offering panoramic views of the city. Distance from hotel: 5 km. Entry: Free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near The Zuri Dumai (Dumai)

Exploring the local food scene is a must when visiting Dumai. From nearby dining options to local street food, there's something to satisfy every palate. Here are some nearby dining options:

Cafes/Restaurants:

Excelso Cafe:
A popular coffee chain offering a variety of coffee drinks and light meals.
Pizza Hut:
Enjoy classic pizzas and pasta dishes.
RM Pondok Gurih:
A local restaurant serving Indonesian cuisine.

Local Street Food:

Nasi Goreng:
Indonesian fried rice, a staple dish.
Satay:
Grilled meat skewers served with peanut sauce.
Mie Goreng:
Indonesian fried noodles.
Soto Ayam:
Chicken soup with noodles and vegetables.
Gado-Gado:
Indonesian salad with peanut sauce.

Shopping places near The Zuri Dumai (Dumai)

Looking for some retail therapy? Dumai offers a variety of shops near me, from department stores to local markets. Whether you're looking for souvenirs or the latest fashion, you'll find plenty of options. Here are some shopping places in or near Dumai:

Ramayana Department Store:
A popular department store offering a wide range of clothing, accessories, and household goods.
Plaza Dumai:
A shopping mall with various retail outlets and restaurants.
Pasar Senggol:
A traditional market where you can find local products and souvenirs.

Other Places to Stay Near The Zuri Dumai

If The Zuri Dumai is fully booked or you're looking for alternative accommodations, there are several other hotels nearby. From luxury options to more affordable hotels nearby, you'll find something to suit your needs. Here are some other places to stay near The Zuri Dumai:

3-star hotels nearby:

Grand Zuri Dumai:
Offers comfortable rooms and convenient amenities.
Comfort Hotel Dumai:
A budget-friendly option with clean and simple rooms.
City Hotel Dumai:
Located in the city center, offering easy access to attractions.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay in Dumai? With its convenient location, comfortable accommodations, and excellent facilities, The Zuri Dumai is a great choice for both business and leisure travellers. Don't miss out on the opportunity to experience all that this hotel has to offer. Check hotel availability and make your hotel reservations today through Traveloka. With a wide range of options and competitive prices, you're sure to find the perfect accommodation for your trip. book cheap hotels in Indonesia cheap hotels nearby

All facilities in The Zuri Dumai

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Hotel Services

Bellhop
Welcoming drinks
Concierge
Doorman
Express check-in
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Newspaper

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Non-smoking room
Swimming pool
Rooftop terrace
Smoking area
Smoke-free

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Food and Drinks

Restaurant with AC
Bar
Breakfast
Cafe
Poolside bar

Transportation

Area shuttle with surcharge
Shopping center shuttle (surcharge)

Things to Do

Fitness center
Outdoor pool

Business Facilities

Conference room
Meeting facilities

Nearby Facilities

ATM/Banking
Grocery

Family-friendly Facilities

Children pool

Connectivity

Free WiFi

Sports and Recreations

Fitness center

Accommodation Policy & General Information in The Zuri Dumai

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Zuri Dumai	111
Number of floors in The Zuri Dumai	12
Another facilities in The Zuri Dumai	Bellhop, Welcoming drinks, Concierge, Doorman, Express check-in

Frequently asked question in The Zuri Dumai

What are available facilities at The Zuri Dumai?

There are top facilites at The Zuri Dumai such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Zuri Dumai?

The standard check-in time at The Zuri Dumai is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Zuri Dumai provide breakfast?

Yes, The Zuri Dumai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Zuri Dumai

The Zuri Dumai has a 4.0-star rating.

How many floors does The Zuri Dumai have?

The Zuri Dumai has 12.

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More Reviews from Other Guests in The Zuri Dumai

Overall Ratings & Reviews The Zuri Dumai

Traveloka (1,390)

Other sources (10)

8.7

Very Good

From 1,390 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

8.9

Meal

8.8

Location

8.9

Service and Facilites

8.8

People often mention about The Zuri Dumai

All

Ambiance (60)

Hotel Area (59)

Distance to City Center (58)

Staff Friendliness (58)

Bedroom (57)

Bathroom (55)

Room Space (50)

Variety (46)

Family Friendly (45)

Taste (45)

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Traveler Reviews The Zuri Dumai

Number of reviews per page

Customer reviews

A***a

10.0

/10

Reviewed 2 week(s) ago

The hotel staff is very friendly and the place is very nice.

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Accommodation's Reply

31 May 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you for your excellent review and rating of The Zuri Hotel & Convention Dumai. We are delighted to hear that you were pleased with the friendliness of our staff and enjoyed the atmosphere and facilities of the hotel. Such positive feedback is an encouragement to our entire team to continue providing friendly, professional service and creating memorable experiences for all our guests. We hope to welcome you back on your next stay and provide you with an even better experience. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

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A***a

10.0

/10

Reviewed 2 week(s) ago

The hotel staff is very friendly and the place is very nice.

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Accommodation's Reply

31 May 2026

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A***a

10.0

/10

Reviewed 2 week(s) ago

The hotel staff is very friendly and the place is very nice

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Accommodation's Reply

31 May 2026

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E***i

Business

9.3

/10

Reviewed 2 week(s) ago

Staff must be responsive to guest requests.

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Accommodation's Reply

30 May 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you for taking the time to share your feedback with us. We greatly appreciate your comments and are delighted to know that you chose to stay with our hotel. We have forwarded your feedback to the relevant team members as part of our ongoing efforts to improve our service standards and provide a better guest experience. We greatly value your comments as they help us improve the quality of our service. We hope to welcome you back in the future and provide you with an even more memorable stay. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

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k***y

8.5

/10

Reviewed 3 week(s) ago

The location is strategic, there are enough food options, and the Wi-Fi is also good.

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Accommodation's Reply

24 May 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you for your positive review of The Zuri Hotel & Convention Dumai. We are delighted to hear that you enjoyed the hotel's excellent location, wide variety of dining options, and good WiFi connectivity during your stay. Guest satisfaction is our top priority, and your compliments motivate our team to continue providing the best service. We look forward to welcoming you back on your next stay. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

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H***o

Leisure

10.0

/10

Reviewed 3 week(s) ago

This hotel has a modern feel and is a very nice hotel. From the view to the rooms, everything is very clean and comfortable. The food is delicious. All the best for the Zuri.

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1 people find it helpful

Accommodation's Reply

23 May 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention, Dumai! Thank you for your excellent review and appreciation of The Zuri Hotel & Convention, Dumai. We are delighted to hear that you enjoyed the modern ambiance of our hotel, the views, and felt comfortable in the clean rooms and amenities we provided. We are also pleased to know that our food made a positive impression on you during your stay. Your support and kind words encourage our entire team to continue striving to provide the best service and experience for all our guests. We hope to welcome you back to The Zuri Hotel & Convention, Dumai again. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention, Dumai

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H***o

Leisure

10.0

/10

Reviewed 3 week(s) ago

One of Dumai's most popular hotels due to its strategic location in the heart of the city. Easy access makes this hotel a popular choice, offering comprehensive facilities and excellent service.

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Accommodation's Reply

23 May 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention, Dumai! Thank you for your positive review of The Zuri Hotel & Convention, Dumai. We are delighted to know that you have chosen our hotel as one of your favorites in Dumai and that you were impressed with its excellent location, convenient transportation, comprehensive facilities, and outstanding service from our team. Your compliments motivate us to continue providing the best possible stay experience for all our guests. We look forward to welcoming you back to The Zuri Hotel & Convention, Dumai on your next visit. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention, Dumai

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H***o

Leisure

10.0

/10

Reviewed 3 week(s) ago

One of Dumai's most popular hotels due to its strategic location in the heart of the city. Easy access makes this hotel a popular choice, offering comprehensive facilities and excellent service.

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Accommodation's Reply

23 May 2026

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H***o

Leisure

10.0

/10

Reviewed 3 week(s) ago

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Accommodation's Reply

23 May 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you for your wonderful review and appreciation of The Zuri Hotel & Convention Dumai. We are delighted to hear that you felt comfortable during your stay and enjoyed our excellent location, comprehensive facilities, outstanding service, delicious food, and ample parking. Your positive feedback is a great inspiration to our entire team to continuously maintain and improve the quality of service for all our guests. We sincerely thank you for your support and trust in The Zuri Hotel & Convention Dumai. We look forward to welcoming you back again in the future. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

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Amril Y. R.

Business

10.0

/10

Reviewed 4 week(s) ago

The staff is very friendly. It's located in the city center and is the only tall building around, so the view is unobstructed.

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Accommodation's Reply

17 May 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai. Thank you very much, Amril, for your review and compliments. We are delighted to hear that you felt comfortable with the friendly welcome from our staff and appreciated the hotel's excellent central location. The beautiful views from our building are one of the things we aim to provide to enhance your memorable stay. We hope to welcome you and your family back again on your next visit for a similarly memorable experience. Sincerely, Dimas Wira Kresna, General Manager, The Zuri Hotel & Convention Dumai

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M***d

Leisure

9.4

/10

Reviewed 5 week(s) ago

Nice & good, better to stay for weekend & business trip, not too far from Pekanbaru

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Accommodation's Reply

13 May 2026

Dear Valued Guest, Warmest Greetings from The Zuri Hotel & Convention Dumai! Thank you for sharing your wonderful experience at The Zuri Hotel & Convention Dumai. We are delighted to know that you had a nice and comfortable stay with us, Your kind feedback truly means a lot to us, and we look forward to welcoming you again for another pleasant stay in the future. Best Regards, Dimas Wira Kresna General Manager The Zuri Hotel & Convention Dumai.

S***I

Staycation

8.5

/10

Reviewed 5 week(s) ago

The hotel staff is very friendly and nice.

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Accommodation's Reply

13 May 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention, Dumai! Thank you for your positive review of The Zuri Hotel & Convention, Dumai. We are delighted to hear that you were satisfied with the hospitality and service of our hotel staff. Your compliments motivate our entire team to continue striving to provide the best possible service to all our guests. We hope to welcome you back again in the future. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention, Dumai

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Salestina N.

10.0

/10

Reviewed 6 week(s) ago

All staff from the first time they entered the hotel to the cleaning staff were very good.

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Accommodation's Reply

06 May 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention, Dumai! Thank you for your positive review. We are delighted to hear that you received excellent service from our entire team, from the moment you arrived to the housekeeping staff. This is a source of pride and motivation for us to continue striving to provide the best possible service to all our guests. We hope to welcome you back to The Zuri Hotel & Convention, Dumai on your next visit. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention, Dumai

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Verified Traveler

Business

10.0

/10

Reviewed 6 week(s) ago

Nice and clean place, friendly service, what's a bit lacking is perhaps when ordering food at the restaurant when there are guests, the service takes a bit long.

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Accommodation's Reply

04 May 2026

Dear Valued Guest, Thank you for your review and for choosing The Zuri Hotel & Convention Dumai as your accommodation. We are delighted that you were impressed with the cleanliness of the hotel and the friendly service from our team. However, we sincerely apologize for the long waiting times when ordering food at the restaurant, especially during peak hours. Your feedback is very important to us and will be given special consideration in order to improve our service speed in the future. We hope to welcome you back again and provide you with an even better experience on your next visit. Sincerely, Dimas Wira Kresna, General Manager, The Zuri Hotel & Convention Dumai

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D***a

Leisure

10.0

/10

Reviewed 7 week(s) ago

Will come here again... Comfortable and clean... Good food

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Accommodation's Reply

25 Apr 2026

Dear Mr./Ms. Nilai, Valued Guest, Greetings from The Zuri Hotel & Convention, Dumai! Thank you so much for your perfect 10.0 review. We are delighted to hear that you felt comfortable, appreciated the cleanliness of your room, and enjoyed the food we served. Your comment about "will return" is a great inspiration for us to further improve the quality of our service. We hope to welcome you back on your next visit for an even more memorable experience. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention, Dumai

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D***i

8.5

/10

Reviewed 8 week(s) ago

Comfortable to stay in Dumai City

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Accommodation's Reply

24 Apr 2026

Dear Mr. Nilai, Valued Guest, Greetings from The Zuri Hotel & Convention, Bandar Dumai! Thank you for sharing your positive review about your stay. We are delighted to hear that you were comfortable during your stay at our hotel in Bandar Dumai. We hope to welcome you back again in the future. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention, Bandar Dumai

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L***a

9.4

/10

Reviewed 10 week(s) ago

This is my first time staying here because I wanted to try a recommended hotel in Dumai. The hotel is clean, the room is also clean, the mini bar equipment is also quite clean, the bathroom is also clean, the equipment in the bathroom is lacking, namely the plastic for diapers and sanitary napkins is not there, more than that is already there. The swimming pool is quite clean, but the TV here is still not smart/Android TV, other than that it is okay

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Accommodation's Reply

10 Apr 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention, Dumai! Thank you for choosing our hotel as your first accommodation and for sharing your detailed experience, Ms. Liya. We are delighted to hear that you were satisfied with the cleanliness of the room, bathroom, minibar, and swimming pool. We especially appreciate your feedback regarding the presence of plastic bags for diapers and sanitary pads in the bathroom, as well as the fact that the TV was not a smart TV/Android system. We will take these into consideration and improve our facilities in the future. Your review is very important to us in developing our services and facilities to be even better. We look forward to welcoming you back for an even more perfect stay in the future. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention, Dumai

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S***n

8.5

/10

Reviewed 11 week(s) ago

Comfortable and clean, the food is delicious

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Accommodation's Reply

31 Mar 2026

Dear Valued Guest, The Zuri Hotel & Convention, Dumai would like to inform you that we are delighted to hear that you were satisfied with the cleanliness and enjoyed the food we served. We sincerely hope to welcome you back for another pleasant stay. Sincerely, Dimas Virá Kresna, General Manager, The Zuri Hotel & Convention, Dumai

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A***r

Staycation

10.0

/10

Reviewed 11 week(s) ago

Thank you for the good service

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Accommodation's Reply

29 Mar 2026

Dear Valued Guest, The Zuri Hotel & Convention Dumai would like to express our deepest gratitude for your positive review. We appreciate your trust in us. Providing the best service is our core commitment, and we are delighted to hear that you were satisfied with your experience. We hope to serve you with the same or even better quality service in the future. We look forward to welcoming you back to The Zuri Hotel & Convention Dumai. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

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F***a

10.0

/10

Reviewed 15 week(s) ago

A comfortable hotel in Dumai and located in the city center

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Accommodation's Reply

05 Mar 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you for your review and five-star rating for The Zuri Hotel & Convention Dumai. We are delighted to hear that you were comfortable during your stay and appreciated our central location in Dumai. We look forward to welcoming you back again in the future. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

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