Are there any parking spots at The Zuri Dumai ?

Yes: Yes, there are parking spots at The Zuri Dumai

Is there a swimming pool at The Zuri Dumai?

Yes, a swimming pool is available at The Zuri Dumai.

What do past guests say about The Zuri Dumai?

The Zuri Dumai is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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The Zuri Dumai

Name: The Zuri Dumai
Address: Jalan Jenderal Sudirman, No. 108, Dumai Timur, Dumai, Riau, Indonesia, 28813, Jalan Jenderal Sudirman, No. 108, Riau, 28813, Indonesia
Rating: 8.7

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8.7

/10

Very Good

1,454 reviews

What Guests Say About Their Stay

H***o

10.0

/ 10

This hotel has a modern feel and is a very nice hotel. From the view to the rooms, everything is very clean and comfortable. The food is delicious. All the best for the Zuri.

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H***o

10.0

/ 10

Nice and comfortable. One of Dumai's most popular hotels due to its strategic location in the heart of the city. Easy access makes this hotel attractive. Complete facilities and excellent service. The food is delicious, and the parking is very spacious. It's the tallest building in Dumai. Hopefully, the service and quality will be maintained. 🫰

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S***n

8.5

/ 10

The hotel staff are very friendly and smile a lot, making guests comfortable, the facilities are very good, the hotel area is very clean, the room service is very good.

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Fijria P. H.

10.0

/ 10

first time visiting dumai and choosing to stay at The Zuri is the best choice. friendly staff, quiet hotel environment, comfortable and safe for children. the choice of bfast menu is also very varied but next time i hope the chef use the fresh turmeric for jamu kunyit asam not turmeric powder please☺🙏🏻over all the hospitality is amazing . all the best for The Zuri Dumai

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Rizky A. P.

10.0

/ 10

Very pleasant, Friendly hotel staff, fast response, answer questions well, Serve with a smile, quiet hotel environment, Bedroom and bathroom are neat and clean, the price is according to what you get,

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In the Area

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Jalan Jenderal Sudirman, No. 108, Dumai Timur, Dumai, Riau, Indonesia, 28813

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

The Zuri Dumai is a hotel is located at East Dumai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around The Zuri Dumai

Jalan Jenderal Sudirman, No. 108, Dumai Timur, Dumai, Riau, Indonesia, 28813

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Discover More About The Zuri Dumai

The Zuri Dumai Rates per Night

Looking for the best The Zuri Dumai hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! The Zuri Dumai room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

The Zuri Dumai Location & Address

The Zuri Dumai is located at Jalan Jenderal Sudirman, No. 108, Dumai Timur, Dumai, Riau, Indonesia, 28813. It's situated in the Dumai area of Indonesia. The hotel address is Jl. Jendral Sudirman No.433, Bukit Batrem, Dumai Kota, Kota Dumai, Riau 28826, Indonesia. The hotel is approximately 2 km from the city center.

How to go to The Zuri Dumai from Airport

Getting to The Zuri Dumai from the airport is a breeze with several convenient options. Whether you're looking for the fastest route or the most budget-friendly one, here's a breakdown of how to make your hotel transfer.

Taxi (Most Direct): Taxis are readily available outside the airport. This is the most direct way to get to The Zuri Dumai, taking approximately 15-20 minutes depending on traffic.
Ride Hailing (Convenient): Ride hailing services are also available in Dumai. Simply book a ride through the app for a convenient and relatively quick transfer to the hotel.
Hotel Transfer (Pre-arranged): Check with The Zuri Dumai to see if they offer an airport shuttle service. This can be a hassle-free option, especially if you're arriving late at night or with a lot of luggage.

Tips: For the most convenient route, consider pre-booking a ride hailing service or arranging an airport transfer with the hotel. This will save you time and ensure a smooth journey to The Zuri Dumai.

The Zuri Dumai Reviews & Summary

Looking for all the details about The Zuri Dumai? Want to know what other guests think? This hotel offers a comfortable and convenient stay in Dumai, making it a popular choice for both business and leisure travellers. Guests consistently praise the hotel's excellent service, clean rooms, and convenient location. The Zuri Dumai is known for its friendly staff and well-maintained facilities. A standout feature is the rooftop pool, offering stunning views of the city. Here's a short, positive review: "The Zuri Dumai exceeded my expectations! The staff were incredibly helpful, the room was spotless, and the location was perfect for exploring the city. I highly recommend this hotel!"

The Zuri Dumai Room Types Available

Choosing the right hotel room type can make all the difference in your stay. The Zuri Dumai offers a variety of categories of hotel rooms to suit different needs and preferences. From cozy standard rooms to spacious suites, there's something for everyone. Here are the different hotel bedroom types available at The Zuri Dumai:

Deluxe Room: These rooms offer comfortable accommodation with city views. Non-smoking options are available.
Executive Room: Enjoy extra space and enhanced amenities in the Executive Rooms. Some rooms feature bathtubs.
Suite: For a truly luxurious experience, opt for a Suite. These spacious rooms include a separate living area and often feature both a bathtub and bidet.
Family Room: Ideal for families travelling together, these rooms offer ample space and comfortable bedding arrangements.

The Zuri Dumai is not a pet-friendly hotel.

Hotel Facilities in The Zuri Dumai

When choosing a hotel, the available hotel facilities can greatly enhance your stay. The Zuri Dumai boasts a range of hotel amenities designed to cater to both adults and children. Whether you're looking to relax, stay active, or keep the little ones entertained, you'll find plenty of options here. Here are some of the hotel facilities available at The Zuri Dumai:

Swimming Pool: Take a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
Fitness Center: Stay active during your stay with the hotel's well-equipped fitness center. Open 24 hours.
Spa: Indulge in a relaxing massage or treatment at the hotel spa. Extra fees apply.
Kids' Club: Keep the little ones entertained at the Kids' Club, offering a range of activities and games.
Restaurant: Enjoy delicious meals at the hotel restaurant, serving a variety of local and international dishes.
Meeting Rooms: For business travellers, the hotel offers well-equipped meeting rooms.

Hotel Buffet or Restaurant/Cafe in The Zuri Dumai

Looking for a delicious meal without leaving the hotel? The Zuri Dumai offers several dining options, including a hotel buffet and a restaurant/cafe. Whether you're in the mood for local cuisine or international fare, you'll find something to satisfy your cravings. Here are the dining options available at The Zuri Dumai:

Matoa Restaurant: This restaurant serves a variety of Indonesian and international dishes. Open for breakfast, lunch, and dinner.
Zuri Cafe: Enjoy coffee, pastries, and light meals at the Zuri Cafe. Open daily from 10:00 AM to 10:00 PM.
Buffet Breakfast: Start your day with a hearty buffet breakfast at Matoa Restaurant. The price is approximately SGD 15 per person.

A signature dish to try is the Nasi Goreng Zuri, a local twist on the classic Indonesian fried rice.

The Zuri Dumai Airport pickups and How to Book

Need a convenient hotel to airport transfer? Many travellers look for hotels with airport shuttle services to make their journey easier. The Zuri Dumai offers airport pick-up services to ensure a smooth arrival and departure. To book an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will arrange for a driver to meet you at the airport and take you directly to the hotel.

Nearby MRT Station & Bus Stops

Exploring Dumai using public transport is easy with several MRT stations and bus stops nearby. Knowing the closest options can help you navigate the city with ease. Here are some nearby public transportation options:

Nearest Bus Stop: The nearest bus stop is located on Jalan Jendral Sudirman, approximately 500 meters from the hotel.

To use the public transportation system, you can purchase a local transportation card at convenience stores or bus stations. Cash payments are also accepted on most buses.

Nearby Attractions for Family / Kid Friendly

Planning a family trip and looking for nearby activities? Dumai offers a variety of nearby places to go that are perfect for families and kids. From parks to cultural sites, there's plenty to see and do. Here are 5 attractions in or near Dumai:

Dumai City Park: A great place for a relaxing stroll or a picnic. Distance from hotel: 1 km. Entry: Free.
Pantai Marina: Enjoy a day at the beach with the family. Distance from hotel: 10 km. Entry: SGD 2 per person.
Museum Daerah Dumai: Learn about the local history and culture. Distance from hotel: 3 km. Entry: SGD 1 per person.
Water World Dumai: Have fun at this water park with slides and pools. Distance from hotel: 15 km. Entry: SGD 10 per person.
Bukit Gelanggang: A scenic hill offering panoramic views of the city. Distance from hotel: 5 km. Entry: Free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near The Zuri Dumai (Dumai)

Exploring the local food scene is a must when visiting Dumai. From nearby dining options to local street food, there's something to satisfy every palate. Here are some nearby dining options: Cafes/Restaurants:

Excelso Cafe: A popular coffee chain offering a variety of coffee drinks and light meals.
Pizza Hut: Enjoy classic pizzas and pasta dishes.
RM Pondok Gurih: A local restaurant serving Indonesian cuisine.

Local Street Food:

Nasi Goreng: Indonesian fried rice, a staple dish.
Satay: Grilled meat skewers served with peanut sauce.
Mie Goreng: Indonesian fried noodles.
Soto Ayam: Chicken soup with noodles and vegetables.
Gado-Gado: Indonesian salad with peanut sauce.

Shopping places near The Zuri Dumai (Dumai)

Looking for some retail therapy? Dumai offers a variety of shops near me, from department stores to local markets. Whether you're looking for souvenirs or the latest fashion, you'll find plenty of options. Here are some shopping places in or near Dumai:

Ramayana Department Store: A popular department store offering a wide range of clothing, accessories, and household goods.
Plaza Dumai: A shopping mall with various retail outlets and restaurants.
Pasar Senggol: A traditional market where you can find local products and souvenirs.

Other Places to Stay Near The Zuri Dumai

If The Zuri Dumai is fully booked or you're looking for alternative accommodations, there are several other hotels nearby. From luxury options to more affordable hotels nearby, you'll find something to suit your needs. Here are some other places to stay near The Zuri Dumai: 3-star hotels nearby:

Grand Zuri Dumai: Offers comfortable rooms and convenient amenities.
Comfort Hotel Dumai: A budget-friendly option with clean and simple rooms.
City Hotel Dumai: Located in the city center, offering easy access to attractions.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay in Dumai? With its convenient location, comfortable accommodations, and excellent facilities, The Zuri Dumai is a great choice for both business and leisure travellers. Don't miss out on the opportunity to experience all that this hotel has to offer. Check hotel availability and make your hotel reservations today through Traveloka. With a wide range of options and competitive prices, you're sure to find the perfect accommodation for your trip. book cheap hotels in Indonesia cheap hotels nearby

All facilities in The Zuri Dumai

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Hotel Services

Bellhop
Concierge
Doorman
Express check-in
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Newspaper

General

AC
Reception hall
Banquet
Connecting rooms
Family room
Swimming pool
Rooftop terrace
Smoking area

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Food and Drinks

Bar
Breakfast
Cafe
Poolside bar

Transportation

Area shuttle with surcharge
Shopping center shuttle (surcharge)

Business Facilities

Conference room
Meeting facilities

Nearby Facilities

ATM/Banking
Grocery

Family-friendly Facilities

Children pool

Things to Do

Outdoor pool

Connectivity

Free WiFi

Accommodation Policy & General Information in The Zuri Dumai

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Zuri Dumai	111
Number of floors in The Zuri Dumai	12
Another facilities in The Zuri Dumai	Bellhop, Concierge, Doorman, Express check-in, Front desk

Frequently asked question in The Zuri Dumai

What are available facilities at The Zuri Dumai?

There are top facilites at The Zuri Dumai such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Zuri Dumai?

The standard check-in time at The Zuri Dumai is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Zuri Dumai provide breakfast?

Yes, The Zuri Dumai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Zuri Dumai

The Zuri Dumai has a 4.0-star rating.

How many floors does The Zuri Dumai have?

The Zuri Dumai has 12.

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More Reviews from Other Guests in The Zuri Dumai

Overall Ratings & Reviews The Zuri Dumai

Traveloka (1,444)

Other sources (10)

8.7

Very Good

From 1,444 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

8.9

Meal

8.8

Location

8.9

Service and Facilites

8.8

People often mention about The Zuri Dumai

All

Ambiance (66)

Distance to City Center (64)

Staff Friendliness (63)

Hotel Area (63)

Bedroom (62)

Bathroom (60)

Room Space (52)

Variety (50)

Family Friendly (49)

Taste (47)

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Traveler Reviews The Zuri Dumai

Number of reviews per page

Customer reviews

i***h

10.0

/10

Reviewed 2 week(s) ago

It's so relaxing, I want to stay again hehe

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Accommodation's Reply

03 Sep 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you very much for your review and compliments. We are delighted to hear that you felt relaxed and comfortable in the atmosphere at The Zuri Dumai during your stay. We welcome you back to enjoy another wonderful time with us. We look forward to welcoming you again. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

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Dita

Staycation

10.0

/10

Reviewed 4 week(s) ago

Recommendations for the best hotels in Dumai city, for those of you who are confused, I recommend them here 🥰

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Accommodation's Reply

21 Aug 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you, Dita, for your positive review and feedback after your stay at The Zuri Hotel & Convention Dumai on August 16-17, 2026. We are delighted to hear that you recommend The Zuri Dumai as one of the best hotels in Dumai. Such support and trust mean a great deal to us and motivate our entire team to strive to provide the best service and memorable stays for all our guests. Thank you for choosing The Zuri Hotel & Convention Dumai. We hope to welcome you back again in the future. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

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I***l

9.4

/10

Reviewed 4 week(s) ago

The atmosphere is comfortable, there's a swimming pool on the top floor, and the breakfast is delicious.

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Accommodation's Reply

22 Aug 2026

Thank you, gentlemen and ladies, for your review and compliments. We are delighted to hear that you enjoyed the hotel's cozy atmosphere, the rooftop pool, and our delicious breakfast. Your compliments motivate our entire team to continue striving to maintain the highest standards of facilities, comfort, and cuisine for all our guests. We hope to welcome you back to The Zuri Hotel & Convention Dumai in the future. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

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Wahyu M.

9.7

/10

Reviewed 4 week(s) ago

So far so good! But the fried rice has a space to be better! Other than that, I’m enjoying :)

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Accommodation's Reply

22 Aug 2026

Dear Valued Guest, Warmest Greetings from The Zuri Hotel & Convention Dumai! Thank you for sharing your feedback with us. We’re delighted to know that you’re enjoying your stay with us so far! We also appreciate your honest comment regarding the fried rice. We will share your feedback with our F&B team as an opportunity to improve the taste and quality of our dishes. We hope you continue to have a pleasant and enjoyable stay with us, and we look forward to making the rest of your experience even better! Warm Regards, Dimas Wira Kresna General Manager The Zuri Hotel & Convention Dumai

syahreza

10.0

/10

Reviewed 5 week(s) ago

The hotel staff is friendly and the place is comfortable.

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Accommodation's Reply

12 Aug 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you, Syahreza, for your positive review following your stay on August 8-9, 2026. We are delighted to hear that you felt comfortable during your stay and received a warm welcome from our hotel team. Your compliments mean a lot to us and encourage our entire team to strive to provide the best service and create a comfortable stay experience for all our guests. We hope to welcome you back to The Zuri Hotel & Convention Dumai in the future. Sincerely, Dimas Wira Kresna, General Manager, The Zuri Hotel & Convention Dumai

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syahreza

Staycation

10.0

/10

Reviewed 5 week(s) ago

The hotel staff is friendly and the place is comfortable.

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Accommodation's Reply

12 Aug 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you, Syahreza, for your positive review. We are delighted to hear that you felt comfortable during your stay at The Zuri Hotel & Convention Dumai and received friendly service from our team. Your compliments motivate our entire team to continue striving for the best possible service. We look forward to welcoming you back again in the future. Sincerely, Dimas Wira Kresna, General Manager, The Zuri Hotel & Convention Dumai

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M***a

Business

8.5

/10

Reviewed 5 week(s) ago

Hotel in the city center, strategic location.

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Accommodation's Reply

10 Aug 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention, Dumai! Thank you for your positive review. We are delighted to hear that you enjoyed The Zuri Hotel & Convention's excellent location and convenient access to various areas of Dumai. We look forward to welcoming you back again in the future. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention, Dumai

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Verified Traveler

8.5

/10

Reviewed 6 week(s) ago

The hotel staff was friendly and the welcome drink was very refreshing.

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Accommodation's Reply

05 Aug 2026

Dear Mr./Ms. G***t, Warmest Greetings from The Zuri Hotel & Convention Dumai! Thank you for choosing to stay with us and for sharing your rating of 8.5. We are pleased to know that you had a pleasant stay at our hotel. Your feedback is truly valuable to us as we continuously strive to improve the quality of our facilities and services. We hope to have the opportunity to provide you with an even better experience on your next visit. We look forward to welcoming you back to The Zuri Hotel & Convention Dumai soon. Warm regards, Dimas Wira Kresna General Manager The Zuri Hotel & Convention Dumai

Keziah A.

Business

9.4

/10

Reviewed 9 week(s) ago

Hi, I love The Zuri, but this is my first time here, as the AC is leaking in my room. Water is leaking and it's damp. Even before entering the room, I could already smell a musty, damp odor. I've reported it to the front desk. Hopefully, it will be addressed quickly. Keep up the good work, The Zuri staff.

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Accommodation's Reply

16 Jul 2026

Dear Valued Guest, Sincerely yours, from Zuri Dumai Hotel & Convention Centre! Thank you, Ms. Kesiah Angel, for taking the time to share your experience staying at Zuri Dumai Hotel & Convention Centre. We sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate your feedback and have reported the situation to the front desk. Your feedback has been noted, and we will immediately coordinate with the technical and housekeeping departments to resolve this issue promptly and prevent it from happening again. Thank you for your support and encouragement to all the staff at Zuri Dumai Hotel & Convention Centre. We look forward to welcoming you back again for an even more comfortable and enjoyable stay. Sincerely, Dimas Vira Kresna, General Manager, Zuri Dumai Hotel & Convention Centre

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Cory R.

8.5

/10

Reviewed 9 week(s) ago

The hotel is nice and the hotel staff are also friendly.

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Accommodation's Reply

14 Jul 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention, Dumai. Thank you for your excellent review and perfect rating. We are delighted that you have given us such a high rating, and we appreciate the friendly service from all our staff. We are honored to have provided you with a comfortable and memorable stay. Such compliments are a great encouragement to our entire team to continue providing the best service, maintaining the quality of our facilities, and ensuring every guest has a memorable stay. We look forward to welcoming you back to The Zuri Hotel & Convention, Dumai in the future. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention, Dumai

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S***I

8.5

/10

Reviewed 11 week(s) ago

The hotel staff is very nice and friendly.

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1 people find it helpful

Accommodation's Reply

30 Jun 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention, Dumai! Thank you for your review and appreciation of The Zuri Hotel & Convention, Dumai. We are delighted that you were impressed with our excellent service and the friendliness of all our staff. Guest satisfaction is our top priority, and such compliments motivate our entire team to continue striving for friendly, professional, and memorable service. We look forward to welcoming you back to The Zuri Hotel & Convention, Dumai on your next visit. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention, Dumai

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M***e

Business

8.3

/10

Reviewed 12 week(s) ago

I ordered a non-smoking room, but upon checking in, I got a smoking room. It was a very unpleasant stay in the room.

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Accommodation's Reply

22 Jun 2026

Dear Valued Guest, Warmest Greetings from The Zuri Hotel & Convention Dumai! Thank you for sharing your feedback regarding your recent stay at The Zuri Hotel & Convention Dumai. We sincerely apologize for the inconvenience and disappointment you experienced when the room assigned did not match your request for a non-smoking room. We understand how important room preferences are to our guests' comfort, and we regret that we did not meet your expectations on this occasion. Please be assured that we take your feedback seriously and will review this matter with our team to ensure that guest preferences are communicated and accommodated more accurately in the future. If there were any limitations in room availability at the time of check-in, we apologize that this was not properly explained or addressed. We hope to have the opportunity to welcome you back and provide you with the comfortable and enjoyable stay that you rightfully expected. Sincerely yours , Dimas Wira Kresna General Manager The Zuri Hotel & Convention Dumai.

A***a

10.0

/10

Reviewed 15 week(s) ago

The hotel staff is very friendly and the place is very nice.

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Accommodation's Reply

31 May 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you for your excellent review and rating of The Zuri Hotel & Convention Dumai. We are delighted to hear that you were pleased with the friendliness of our staff and enjoyed the atmosphere and facilities of the hotel. Such positive feedback is an encouragement to our entire team to continue providing friendly, professional service and creating memorable experiences for all our guests. We hope to welcome you back on your next stay and provide you with an even better experience. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

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A***a

10.0

/10

Reviewed 15 week(s) ago

The hotel staff is very friendly and the place is very nice.

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Accommodation's Reply

31 May 2026

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A***a

10.0

/10

Reviewed 15 week(s) ago

The hotel staff is very friendly and the place is very nice

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Accommodation's Reply

31 May 2026

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E***i

Business

9.3

/10

Reviewed 15 week(s) ago

Staff must be responsive to guest requests.

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Accommodation's Reply

30 May 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you for taking the time to share your feedback with us. We greatly appreciate your comments and are delighted to know that you chose to stay with our hotel. We have forwarded your feedback to the relevant team members as part of our ongoing efforts to improve our service standards and provide a better guest experience. We greatly value your comments as they help us improve the quality of our service. We hope to welcome you back in the future and provide you with an even more memorable stay. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

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k***y

8.5

/10

Reviewed 16 week(s) ago

The location is strategic, there are enough food options, and the Wi-Fi is also good.

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Accommodation's Reply

24 May 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention Dumai! Thank you for your positive review of The Zuri Hotel & Convention Dumai. We are delighted to hear that you enjoyed the hotel's excellent location, wide variety of dining options, and good WiFi connectivity during your stay. Guest satisfaction is our top priority, and your compliments motivate our team to continue providing the best service. We look forward to welcoming you back on your next stay. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention Dumai

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H***o

Leisure

10.0

/10

Reviewed 16 week(s) ago

This hotel has a modern feel and is a very nice hotel. From the view to the rooms, everything is very clean and comfortable. The food is delicious. All the best for the Zuri.

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1 people find it helpful

Accommodation's Reply

23 May 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention, Dumai! Thank you for your excellent review and appreciation of The Zuri Hotel & Convention, Dumai. We are delighted to hear that you enjoyed the modern ambiance of our hotel, the views, and felt comfortable in the clean rooms and amenities we provided. We are also pleased to know that our food made a positive impression on you during your stay. Your support and kind words encourage our entire team to continue striving to provide the best service and experience for all our guests. We hope to welcome you back to The Zuri Hotel & Convention, Dumai again. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention, Dumai

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H***o

Leisure

10.0

/10

Reviewed 16 week(s) ago

One of Dumai's most popular hotels due to its strategic location in the heart of the city. Easy access makes this hotel a popular choice, offering comprehensive facilities and excellent service.

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Accommodation's Reply

23 May 2026

Dear Valued Guest, Greetings from The Zuri Hotel & Convention, Dumai! Thank you for your positive review of The Zuri Hotel & Convention, Dumai. We are delighted to know that you have chosen our hotel as one of your favorites in Dumai and that you were impressed with its excellent location, convenient transportation, comprehensive facilities, and outstanding service from our team. Your compliments motivate us to continue providing the best possible stay experience for all our guests. We look forward to welcoming you back to The Zuri Hotel & Convention, Dumai on your next visit. Sincerely, Dimas Vira Kresna, General Manager, The Zuri Hotel & Convention, Dumai

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H***o

Leisure

10.0

/10

Reviewed 16 week(s) ago

One of Dumai's most popular hotels due to its strategic location in the heart of the city. Easy access makes this hotel a popular choice, offering comprehensive facilities and excellent service.

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Accommodation's Reply

23 May 2026

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