What do past guests say about Hakone Suisen?

Hakone Suisen is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Hakone Suisen

Name: Hakone Suisen
Address: 254 Ohiradai, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0405, 254 Ohiradai, Kanto, 250-0405, Japan
Rating: 9.6

Ryokans

9.6

/10

Exceptional

83 reviews

What Guests Say About Their Stay

Pierre

10.0

/ 10

The whole place was spotless, staff was more than great, but what stood out is their attention to details: the way they recognize you and bring you your shoes as soon as you enter the lobby, they give you a flashlight if you go out at night, they take time to explain things. It is the PERFECT place to stay for a night or two, in a quiet environment.

Kaitlin

10.0

/ 10

Absolutely loved my stay here - quiet and serene with beautiful mountain views. The onsens were incredible and often empty because of how small the hotel is. Great service and facilities!

Karina

10.0

/ 10

Upon arrival, one staff member was not very welcoming. Since we arrived early, our intention was to leave our bags and explore the area, but he did not explain the no-shoes policy and came across as rude, which was a bit uncomfortable. That said, during check-in, the young lady who assisted us was extremely polite and took the time to clearly explain everything. Her professionalism made a great impression. Overall, the hotel is beautiful, and aside from the initial interaction, we had a pleasant experience.

In the Area

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254 Ohiradai, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0405

Main Facilities

Parking

WiFi

Staying at Hakone Suisen is a good choice when you are visiting Hakone-machi.

Available Room Types in Hakone Suisen

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What's around Hakone Suisen

254 Ohiradai, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0405

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Location

Staying at Hakone Suisen is a good choice when you are visiting Hakone-machi.

About Hakone Suisen

Hakone Suisen is the smartest choice for you who are looking for affordable accommodation with outstanding service.

Hakone Suisen is a ryokan with great comfort and excellent service according to most ryokan's guests.

Staying at Hakone Suisen will surely satisfy you with its great hospitality and affordable price.

All facilities in Hakone Suisen

Others

General

Microwave (shared)
Refrigerator (shared)
Smoking area
Parking

Hotel Services

Luggage storage
Front desk

Connectivity

Free WiFi

Accessibilty

Accessible parking

Public Facilities

Others

Accommodation Policy & General Information in Hakone Suisen

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

The front desk is open daily from 7:30 AM - 10:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:

15:00 - 21:30

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Parking, WiFi
Check-In / Check-Out Time	From 15:00 - 21:30 - to 11:00
Available rooms at Hakone Suisen	15
Another facilities in Hakone Suisen	Microwave (shared), Refrigerator (shared), Smoking area, Luggage storage, Front desk

Frequently asked question in Hakone Suisen

What are available facilities at Hakone Suisen?

There are top facilites at Hakone Suisen such as Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hakone Suisen?

The standard check-in time at Hakone Suisen is starting from 15:00 - 21:30 while the latest check-out time is at Before 11:00

What is the star rating of Hakone Suisen?

Hakone Suisen is a 2.0-star hotel.

How many rooms are available at Hakone Suisen?

Hakone Suisen has 15 rooms in total.

Does Hakone Suisen provide parking?

Yes, Hakone Suisen provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Hakone Suisen

Overall Ratings & Reviews Hakone Suisen

Other sources (83)

9.6

Exceptional

From 83 reviews

Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

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Traveler Reviews Hakone Suisen

Number of reviews per page

Top reviews

Pierre

Leisure

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Kaitlin

Leisure

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Absolutely loved my stay here - quiet and serene with beautiful mountain views. The onsens were incredible and often empty because of how small the hotel is. Great service and facilities!

Anthony

Leisure

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

I absolutely love the hot springs and the how great the staff was. I will gladly come back again next.

Karina

Leisure with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Shogo

Leisure Family

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Really limited transportation. Heavy traffic on high season.

David

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

If you want something boutique and intimate away from the usual Hakone tourist crowds, this is the place! The staff was so nice and helpful. The room was clean and spacious with amazing views. While there was no shower in our room, we basically had the small onsen areas to ourselves (men & women separate but fully nude only) or only a few other people. It's peaceful and has a homey feel with unique decor touches that we loved. From the bookshelves and records in the chill lounge area to in-room tea set with tasty green tea, it's a perfect place if you don't want the usual "formal hotel" vibe.

Eric

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

The hotel was very clean and tidy, slippers were provided upon entry into lobby so no outside shoes throughout the hotel. The hotel staff were super friendly and helpful, providing all information about the amenities during check-in. They also provided a flashlight when I went out at night, which I thought was a very nice personal touch.

Bryce

Leisure

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Amazing place to stay and relax.

Nathan

Leisure

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Staff were very kind and informative. At check in, they sat me down & explained everything about the hotel. My room had the most incredible view of Hakone. The hotel was very clean. The bath house was very nice. There was also a neat little lounge room with records and such as well as a foot bath on the first floor. I did not take advantage of these things during my stay but still very nice features! The free breakfast was decent, mostly bread items. I don’t really have any complaints.

Rhiane

Leisure

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Really nice accommodation, staff are really friendly and the town beautiful for a quiet getaway

Dorothy

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

This hotel was a very nice place to stay. It was very calm and clean and the stuff was very friendly. It was also very affordable for a beautiful room.

Max

Leisure

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Ryokan was very unique for a first timer like me. Staff were very polite and helpful, and could speak good English which was a big help! Would definitely recommend to anyone staying in a Ryokan for the first time.

Lutz

Leisure

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Excellent value for the price. Very friendly and helpful staff. Quiet, nice and cosy facilities. Enjoyed my stay very much.

Jacqueline

Leisure with Children

10.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Really nice hotel with friendly staff. Japanese style room with beautiful views of the mountains. Had 2 onsens and a foot bath, with lounge areas. Had breakfast and bought dinner nearby.

Linda

Leisure with Partner

10.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

If you're looking to get away to quiet serenity then this is a lovely place. It is removed from easy access to activities in the area, other than the outdoor sculpture park, which is EXTREMELY worth a visit, but it was a beautiful location to spend a peaceful break in the midst of the big cities on our itinerary.

Jennifer

Leisure with Partner

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Our stay at Hakone Suisen was wonderful. The hospitality and warmth of the staff made us feel genuinely cared for. They have a well-managed indoor and outdoor onsen. Their breakfast service is also lovely. At checkout, a kind staff member even drove our luggage to the train station, going above and beyond. We would love to return.

Alexis

Leisure Family

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Relaxing and clean. Loved the traditional rooms and the onsen.

kirsten

Leisure with Partner

10.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

Wonderful hotel tucked away with gorgeous views! Close walk to bus stop and the train, you’ll just have to prepare to walk uphill a lot lol the onsen is amazing, we used the outdoor one every night. There aren’t many people so both hubby and I had the onsen to ourselves each time! It’s such a peaceful place, it’s where we ended our Japan trip. Just know that restaurants and shops close early (like 5-7pm!) and the busses also stop around 10 so eat early. We got the executive suite, so so worth it I promise!! Oh and we absolutely loved the provided yukatas, wish we could buy them!

Iris

Leisure Family

10.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

nice and clean hotel. Stuffs are very helpful.

Manuel

Leisure Family

10.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Amazing property inside the mountains, in connection with nature. Onsen facilities is great with indoor and outdoor options

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.