What do past guests say about Hakone Suisen?

Hakone Suisen is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hakone Suisen

Name: Hakone Suisen
Address: 254 Ohiradai, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0405, 254 Ohiradai, Kanto, 250-0405, Japan
Rating: 9.8

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9.8

/10

Exceptional

189 reviews

What Guests Say About Their Stay

Hayong

10.0

/ 10

Suisen was our #1 favorite stay during our 11-night trip in Japan. We spent 2 nights but wished for more. With a dozen rooms, it feels like a cozy B&B run by friends who’ve put thought into everything. The rooms/amenities are very clean, breakfasts simple (with delicious bread), and nighttime snacks prepared with care. Staff dress in black branded tshirts and know your faces, hospitality is next level from orientation to checkout, and you can tell the lounge areas have been curated with someone’s personal touch and artful preferences. The single outdoor onsen (for each gender) is great, but we loved the indoor one even more, especially since the windows open. Suisen was the perfect tatami stay after long days exploring Hakone navigating crowds and surfing on buses “meandering” through the mountain roads. Compare Suisen to another natural onsen we stayed at later. With 450+ rooms, the other place was run like a resort/cruise ship operation. You’re one family in a sea of others, compete for massage chairs/showers, and wait in line to eat. The staff are dressed in fuller uniforms and run around serving all guests. But you get complete breakfast buffets and more baths, pools, and lockers. Along the loop, there are clusters of these resorts; the buses stop right at them. But for Suisen, you have to walk what many would consider to be a narrower-than-average sidewalk. Suisen is more tucked away. It depends on the vibe you want. For us, Suisen was our perfect Mt. Fuji getaway!

George

10.0

/ 10

Excellent accommodation and location. Staff was was friendly and accommodating.

Janelle

10.0

/ 10

This place is a hidden gem. The staff were wonderful, the landscape was stunning. We loved the room, the food for breakfast was a nice add on. Pleasant service with beautiful scenery.

In the Area

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254 Ohiradai, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0405

Main Facilities

WiFi

Staying at Hakone Suisen is a good choice when you are visiting Hakone.

Available Room Types in Hakone Suisen

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What's around Hakone Suisen

254 Ohiradai, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0405

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Discover Tranquility and Elegance at Hakone Suisen

Embark on a journey to discover the serene beauty and refined comfort that awaits you at Hakone Suisen. Nestled in the picturesque Kanto region of Japan, Hakone Suisen offers an unforgettable escape, blending traditional Japanese hospitality with modern luxury. Whether you're seeking a peaceful retreat, a romantic getaway, or an immersive cultural experience, Hakone Suisen is your perfect destination. Room rates at Hakone Suisen start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Hakone Suisen Location

Hakone Suisen is ideally situated in the charming town of Hakone, within Ashigarashimo-gun, Kanagawa Prefecture. This prime location places you amidst breathtaking natural landscapes, renowned for their hot springs and stunning mountain vistas. While specific distances to major urban centers are not directly applicable to this resort town, Hakone Suisen is easily accessible via public transportation from Tokyo, offering a convenient escape from the city's hustle and bustle. The atmosphere here is one of profound tranquility, with the hotel nestled amidst lush greenery and offering easy access to the region's famous hot spring resorts and art museums. It’s a place where you can truly unwind and reconnect with nature.

Hakone Suisen Facilities & Services

Facilities for guests at Hakone Suisen are designed to ensure a comfortable and enriching stay.

Onsen (Hot Springs):
Immerse yourself in the therapeutic waters of our natural hot springs, available for both private and public use. Open daily from 6:00 AM to 11:00 PM. Private onsen access is PHP 1,500 per hour.
Restaurant:
Savor exquisite Japanese cuisine at our on-site restaurant, offering a refined dining experience. Open for breakfast (7:00 AM - 9:00 AM), lunch (12:00 PM - 2:00 PM), and dinner (6:00 PM - 9:00 PM).
Lounge Area:
Relax and unwind in our comfortable lounge, perfect for enjoying a quiet moment or a pre-dinner drink. Open from 10:00 AM to 10:00 PM.
Concierge Service:
Our dedicated concierge team is available to assist with any requests, from booking local tours to providing recommendations. Available 24/7.
Complimentary Wi-Fi:
Stay connected throughout your stay with free high-speed internet access.
Parking:
Ample free parking space is available for guests arriving by car.

Hakone Suisen Room Types

Discover a range of meticulously designed accommodations, each offering a unique blend of comfort and traditional Japanese aesthetics. The room types of Hakone Suisen cater to various preferences, ensuring a restful stay for every guest.

Standard Room:
These comfortable rooms offer a peaceful retreat, available as non-smoking. Some rooms may feature a bathtub.
Deluxe Room:
Enjoy enhanced space and comfort in our Deluxe Rooms, featuring elegant decor and serene views. Available as non-smoking, with options for a bathtub.
Japanese-Style Room (Washitsu):
Experience authentic Japanese living in our traditional Washitsu rooms, complete with tatami mats and futon bedding. Available as non-smoking.
Suite:
Indulge in the ultimate luxury with our spacious Suites, offering separate living areas and premium amenities. Available as non-smoking, with a bathtub.

Please note that Hakone Suisen is not a pet-friendly hotel.

Hakone Suisen Dining & Restaurants

Indulge your palate with the exquisite culinary offerings at Hakone Suisen. Our on-site restaurant provides a delightful gastronomic journey, showcasing the finest ingredients and traditional Japanese preparation methods.

Main Dining Hall:

Experience authentic Japanese cuisine, featuring seasonal ingredients and expertly prepared dishes. *

Breakfast:

PHP 800 per person (7:00 AM - 9:00 AM) *

Dinner:

PHP 3,500 per person (6:00 PM - 9:00 PM)

Hakone Suisen Nearby Attractions and Activities

Hakone is a treasure trove of natural beauty and cultural experiences. Explore the wonders that surround Hakone Suisen:

Hakone Open-Air Museum:
Discover a unique blend of art and nature in this stunning sculpture park.
Lake Ashi:
Enjoy a scenic cruise on this iconic caldera lake, with breathtaking views of Mount Fuji on clear days.
Hakone Ropeway:
Ascend to panoramic viewpoints for spectacular vistas of the volcanic landscape and Owakudani.
Owakudani:
Explore the "Great Boiling Valley," a volcanic hot spring area with active sulfur vents.
Hakone Shrine:
Visit this serene shrine, famous for its iconic red torii gate standing in Lake Ashi.

If you are looking for other activities around Hakone Suisen, check out the best deals on Traveloka: Recommended activities in Ashigarashimo-gun!

How to Get to Hakone Suisen from the Airport

Navigating your way to Hakone Suisen is part of the adventure. Here are the primary ways to reach us from major airports: *

From Narita International Airport (NRT) or Haneda Airport (HND):

Narita Express or Limousine Bus to Shinjuku Station, then Odakyu Romancecar to Hakone-Yumoto Station:

This is a popular and scenic route. The total travel time is approximately 2 to 2.5 hours. From Hakone-Yumoto Station, you can take a local bus or taxi to Hakone Suisen. Estimated cost for train tickets: PHP 4,000 - PHP 5,000. *

Direct Limousine Bus to Hakone:

Some limousine bus services operate directly from the airports to various points in Hakone, including near Hakone-Yumoto. This can be a convenient option. Estimated cost: PHP 3,500 - PHP 4,500. *

Taxi/Ride-hailing Service:

While direct taxis are available, they are the most expensive option, with estimated fares ranging from PHP 20,000 to PHP 30,000, and a travel time of around 2 hours depending on traffic. *

Hotel's Private Airport Transfer Service:

For ultimate convenience and comfort, Hakone Suisen can arrange a private airport transfer service for you. Please contact our concierge in advance to book this service. Prices vary based on the airport and vehicle type, starting from PHP 15,000. You can also explore airport transfer services on Traveloka for competitive rates.

Summary of Why You Should Choose to Stay at Hakone Suisen

Choosing Hakone Suisen for your next vacation promises an experience filled with tranquility, natural beauty, and exceptional service.

Stunning Location:
Immerse yourself in the breathtaking scenery of Hakone, renowned for its hot springs and natural landscapes.
Authentic Japanese Experience:
Enjoy traditional hospitality, exquisite Japanese cuisine, and serene accommodations.
Relaxing Onsen:
Rejuvenate your body and mind in our natural hot spring baths.
Convenient Access:
Easily reachable from major airports and offering a peaceful escape from the city.
Exceptional Service:
Our dedicated staff are committed to making your stay memorable.

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All facilities in Hakone Suisen

Bar, Cafe and Lounge

Entertainment Facility

Lobby

Accommodation Services

Exterior

General

Parking
Microwave (shared)
Refrigerator (shared)
Smoking area

Connectivity

Free WiFi

Hotel Services

Luggage storage

Accommodation Policy & General Information in Hakone Suisen

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 21:30

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

, The front desk is open daily from 7:30 AM - 10:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	WiFi
Check-In / Check-Out Time	From 15:00 - 21:30 - to 11:00
Available rooms at Hakone Suisen	15
Another facilities in Hakone Suisen	Parking, Microwave (shared), Refrigerator (shared), Smoking area, Free WiFi

Frequently asked question in Hakone Suisen

What are available facilities at Hakone Suisen?

There are top facilites at Hakone Suisen such as WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hakone Suisen?

The standard check-in time at Hakone Suisen is starting from 15:00 - 21:30 while the latest check-out time is at Before 11:00

What is the star rating of Hakone Suisen?

Hakone Suisen is a 2.0-star hotel.

How many rooms are available at Hakone Suisen?

Hakone Suisen has 15 rooms in total.

Does Hakone Suisen provide parking?

Yes, Hakone Suisen provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Hakone Suisen

Overall Ratings & Reviews Hakone Suisen

Other sources (189)

9.8

Exceptional

From 189 reviews

Cleanliness

10.0

Room Comfort

9.6

Service and Facilites

9.8

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Traveler Reviews Hakone Suisen

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Top reviews

Hayong

with Partner

10.0

/10

Reviewed 13 week(s) ago

Amazing experience at this hot-spring hotel! It's a short walk downhill from Ōhiradai station and from the moment we arrived, the staff made us feel very welcome. The room and facilities were very clean and we loved the breakfast, the lounge with an amazing record collection, the craft beer vending machine, and of course the baths. Note that there is no restaurant for dinner, but they do have delicious frozen prepared foods available for purchase and a kitchen and dining area where you can make them, and the staff is very helpful. It's a modern ryokan experience and we'd love to come back there!

Annette

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Hotel Suisen was the first ryokan I have stayed in and far exceeded my expectations. The hotel is small and very peaceful, set back from the winding road and just a few minutes walk downhill from the mountain railway station Ohiradai. It is very easily accessible from Tokyo and a Hakone Free Pass covers transport costs as well as the cable car. The staff were very friendly and courteous and provided a comprehensive introduction to the facilities, including the indoor and outdoor thermal baths. The guide also gave details about wearing a yukata provided in the room, which can be worn throughout the day as well as to the onsen. The outdoor onsen was warm, quiet and very relaxing. My room was spacious with a magnificent view of the mountain forest and there was a lovely deep bath in the bathroom. Although dinner is not provided, there are facilities for heating up meals and ready meals are available. Breakfast is simple but plenty of pastries / croissants available. Lake Ashi and trails around the lake an up to Mt.Hakone as well as longer trails are easily accessible by the mountain railway or bus. There are also shops and bars in Ohiradai. I only stayed 2 night after a business trip in Tokyo but definitely somewhere I would like to return to.

Tomomi

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

箱根の中でも静かに過ごせるエリアで、部屋からの山の景色がきれいで癒されました。

Mark

with Partner

8.0

/10

Reviewed 17 week(s) ago

Hakone Suisen was a peaceful hotel, and the staff was polite and discreet. After checking in we were given a brief presentation about the facility and the baths, and then we were left to explore on our own. Our room was lovely with beautiful views of the trees and surrounding hills and the fresh wheaty smell of the tatami mats. There was a refrigerator, a tea kettle with green tea, and instructions for how to set up our futons at night and how to use the public baths. This was our first time using public baths, and we were a bit nervous. They ended up being very relaxing. The hotel is small (maybe 14 rooms or so?) and we went at the least busy times (they have a guide), so we had the baths all to ourselves both times we went. We preferred the indoor bath with its "nanobubbles" and beautiful views out the window to the cement wall views and crystal clear water of the outdoor bath. The walk from the train station was short and easy. Just be sure to cross the road at the station and walk down the hill on the raised walk. Do yourself a favor and forward your luggage! Don't burden yourself toting it around the overcrowded transportation system of Hakone. We brought our own dinner which we enjoyed in the hotel dining room. They have microwaves and utensils for guests to use. We enjoyed the small European pastries the hotel served for breakfast, in addition to soup and drinks. The addition of fruit, jam, and butter would be lovely, as would a few hooks in the room.

Leticia

10.0

/10

Reviewed 19 week(s) ago

Amazing place. The atmosphere was peaceful and relaxing, surrounded by beautiful nature, which made it the perfect getaway from the busy city. The rooms were very clean, comfortable, and traditional, which made the stay feel authentic and special. The onsen was one of the highlights — very clean, relaxing, and not too crowded. It was the perfect way to unwind after a day of exploring Hakone.

Jakob

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Would stay again. Staff were very kind to us despite being English-speaking tourists, lovely view of the valley, and strong Japanese vibes throughout the property. Price was right too. Only off putting part was the interesting walk from the train station.

Lynne

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Staff were exceptional, facilitie was great

Luisa

with Children

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Clean, quiet, beautiful property in the mountains. It’s more of a spa-hotel, So not super convenient for us (we needed a place to sleep and a shower). Did not relize that our room had as bathroom but no shower, but the staff was super helpful and offered a room for a moderate fee, Would. Inlikwses

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