What do past guests say about Hakone Suisen?

Hakone Suisen is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hakone Suisen

Name: Hakone Suisen
Address: 254 Ohiradai, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0405, 254 Ohiradai, Kanto, 250-0405, Japan
Rating: 9.8

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9.8

/10

Exceptional

189 reviews

What Guests Say About Their Stay

Hayong

10.0

/ 10

Suisen was our #1 favorite stay during our 11-night trip in Japan. We spent 2 nights but wished for more. With a dozen rooms, it feels like a cozy B&B run by friends who’ve put thought into everything. The rooms/amenities are very clean, breakfasts simple (with delicious bread), and nighttime snacks prepared with care. Staff dress in black branded tshirts and know your faces, hospitality is next level from orientation to checkout, and you can tell the lounge areas have been curated with someone’s personal touch and artful preferences. The single outdoor onsen (for each gender) is great, but we loved the indoor one even more, especially since the windows open. Suisen was the perfect tatami stay after long days exploring Hakone navigating crowds and surfing on buses “meandering” through the mountain roads. Compare Suisen to another natural onsen we stayed at later. With 450+ rooms, the other place was run like a resort/cruise ship operation. You’re one family in a sea of others, compete for massage chairs/showers, and wait in line to eat. The staff are dressed in fuller uniforms and run around serving all guests. But you get complete breakfast buffets and more baths, pools, and lockers. Along the loop, there are clusters of these resorts; the buses stop right at them. But for Suisen, you have to walk what many would consider to be a narrower-than-average sidewalk. Suisen is more tucked away. It depends on the vibe you want. For us, Suisen was our perfect Mt. Fuji getaway!

George

10.0

/ 10

Excellent accommodation and location. Staff was was friendly and accommodating.

Janelle

10.0

/ 10

This place is a hidden gem. The staff were wonderful, the landscape was stunning. We loved the room, the food for breakfast was a nice add on. Pleasant service with beautiful scenery.

In the Area

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254 Ohiradai, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0405

Main Facilities

WiFi

Staying at Hakone Suisen is a good choice when you are visiting Hakone.

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What's around Hakone Suisen

254 Ohiradai, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0405

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General

In Hakone (Ohiradai)

Location

With a stay at Hakone Suisen in Hakone (Ohiradai), you'll be a 3-minute drive from Hakone Hot Springs and 6 minutes from Hakone Open Air Museum. This ryokan is 7.5 mi (12.1 km) from Lake Ashi and 2.9 mi (4.6 km) from Hakone Kowakien Yunessun.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Hakone Hot Springs - 1.8 km / 1.1 mi
Hakone Open Air Museum - 3.7 km / 2.3 mi
Chisuji Falls - 3.8 km / 2.4 mi
Hakone Toy Museum - 4 km / 2.5 mi
Okada Museum of Art - 4 km / 2.5 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 4 km / 2.5 mi
Hakone Kowakien Yunessun - 4.1 km / 2.5 mi
Sounji Temple - 4.3 km / 2.7 mi
Hakone Gora Park - 4.3 km / 2.7 mi
Hakuundo Chaen - 4.6 km / 2.8 mi
Hakone Museum of Art - 4.7 km / 2.9 mi
Tamadare Falls - 4.6 km / 2.8 mi
Hakone Meissen Antique Museum - 5.4 km / 3.3 mi
Tenzan Onsen - 5.5 km / 3.4 mi
Kanagawa Prefectural Museum of Natural History - 6.2 km / 3.9 mi

The nearest airports are:
Haneda Airport (HND) - 94.8 km / 58.9 mi
Narita Intl. Airport (NRT) - 173.4 km / 107.7 mi

Facilities

Take advantage of recreation opportunities such as hot springs, or other amenities including complimentary wireless internet access and a vending machine.

Business Facilities

Featured amenities include luggage storage, microwave in a common area, and refrigerator in a common area. Free self parking is available onsite.

Rooms

Make yourself at home in one of the 15 guestrooms featuring microwaves and LCD televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms have bidets and hair dryers.

All facilities in Hakone Suisen

Bar, Cafe and Lounge

Entertainment Facility

Lobby

Accommodation Services

Exterior

General

Parking
Microwave (shared)
Refrigerator (shared)
Smoking area

Connectivity

Free WiFi

Hotel Services

Luggage storage

Accommodation Policy & General Information in Hakone Suisen

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 21:30

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

, The front desk is open daily from 7:30 AM - 10:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	WiFi
Check-In / Check-Out Time	From 15:00 - 21:30 - to 11:00
Available rooms at Hakone Suisen	15
Another facilities in Hakone Suisen	Parking, Microwave (shared), Refrigerator (shared), Smoking area, Free WiFi

Frequently asked question in Hakone Suisen

What are available facilities at Hakone Suisen?

There are top facilites at Hakone Suisen such as WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hakone Suisen?

The standard check-in time at Hakone Suisen is starting from 15:00 - 21:30 while the latest check-out time is at Before 11:00

What is the star rating of Hakone Suisen

Hakone Suisen has a 2.0-star rating.

How many rooms are available at Hakone Suisen

Hakone Suisen has 15.

Are there any parking spots at Hakone Suisen ?

Yes: Yes, there are parking spots at Hakone Suisen

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More Reviews from Other Guests in Hakone Suisen

Overall Ratings & Reviews Hakone Suisen

Other sources (189)

9.8

Exceptional

From 189 reviews

Cleanliness

10.0

Room Comfort

9.6

Service and Facilites

9.8

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Traveler Reviews Hakone Suisen

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Top reviews

Hayong

with Partner

10.0

/10

Reviewed 13 week(s) ago

Amazing experience at this hot-spring hotel! It's a short walk downhill from Ōhiradai station and from the moment we arrived, the staff made us feel very welcome. The room and facilities were very clean and we loved the breakfast, the lounge with an amazing record collection, the craft beer vending machine, and of course the baths. Note that there is no restaurant for dinner, but they do have delicious frozen prepared foods available for purchase and a kitchen and dining area where you can make them, and the staff is very helpful. It's a modern ryokan experience and we'd love to come back there!

Annette

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Hotel Suisen was the first ryokan I have stayed in and far exceeded my expectations. The hotel is small and very peaceful, set back from the winding road and just a few minutes walk downhill from the mountain railway station Ohiradai. It is very easily accessible from Tokyo and a Hakone Free Pass covers transport costs as well as the cable car. The staff were very friendly and courteous and provided a comprehensive introduction to the facilities, including the indoor and outdoor thermal baths. The guide also gave details about wearing a yukata provided in the room, which can be worn throughout the day as well as to the onsen. The outdoor onsen was warm, quiet and very relaxing. My room was spacious with a magnificent view of the mountain forest and there was a lovely deep bath in the bathroom. Although dinner is not provided, there are facilities for heating up meals and ready meals are available. Breakfast is simple but plenty of pastries / croissants available. Lake Ashi and trails around the lake an up to Mt.Hakone as well as longer trails are easily accessible by the mountain railway or bus. There are also shops and bars in Ohiradai. I only stayed 2 night after a business trip in Tokyo but definitely somewhere I would like to return to.

Tomomi

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

箱根の中でも静かに過ごせるエリアで、部屋からの山の景色がきれいで癒されました。

Mark

with Partner

8.0

/10

Reviewed 17 week(s) ago

Hakone Suisen was a peaceful hotel, and the staff was polite and discreet. After checking in we were given a brief presentation about the facility and the baths, and then we were left to explore on our own. Our room was lovely with beautiful views of the trees and surrounding hills and the fresh wheaty smell of the tatami mats. There was a refrigerator, a tea kettle with green tea, and instructions for how to set up our futons at night and how to use the public baths. This was our first time using public baths, and we were a bit nervous. They ended up being very relaxing. The hotel is small (maybe 14 rooms or so?) and we went at the least busy times (they have a guide), so we had the baths all to ourselves both times we went. We preferred the indoor bath with its "nanobubbles" and beautiful views out the window to the cement wall views and crystal clear water of the outdoor bath. The walk from the train station was short and easy. Just be sure to cross the road at the station and walk down the hill on the raised walk. Do yourself a favor and forward your luggage! Don't burden yourself toting it around the overcrowded transportation system of Hakone. We brought our own dinner which we enjoyed in the hotel dining room. They have microwaves and utensils for guests to use. We enjoyed the small European pastries the hotel served for breakfast, in addition to soup and drinks. The addition of fruit, jam, and butter would be lovely, as would a few hooks in the room.

Leticia

10.0

/10

Reviewed 19 week(s) ago

Amazing place. The atmosphere was peaceful and relaxing, surrounded by beautiful nature, which made it the perfect getaway from the busy city. The rooms were very clean, comfortable, and traditional, which made the stay feel authentic and special. The onsen was one of the highlights — very clean, relaxing, and not too crowded. It was the perfect way to unwind after a day of exploring Hakone.

Jakob

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Would stay again. Staff were very kind to us despite being English-speaking tourists, lovely view of the valley, and strong Japanese vibes throughout the property. Price was right too. Only off putting part was the interesting walk from the train station.

Lynne

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Staff were exceptional, facilitie was great

Luisa

with Children

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Clean, quiet, beautiful property in the mountains. It’s more of a spa-hotel, So not super convenient for us (we needed a place to sleep and a shower). Did not relize that our room had as bathroom but no shower, but the staff was super helpful and offered a room for a moderate fee, Would. Inlikwses

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