Hakone Suisen

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9.8
/10
Exceptional
193 reviews

What Guests Say About Their Stay

Suzanne

10.0
/ 10
Tranquil, quiet inn with onsite indoor and exterior onsens. Many details which made this feel like an authentic Japanese experience. We enjoyed the footbath multiple times. Our room had no shower so we used the Onsen for that. Breakfast was simple European style pastries, soup and coffee/tea. 5 min walk from bus and train station. Taxis also easy to book using GO app.

Sarah

10.0
/ 10
This hotel was beautiful inside and out. It was a short walk from the train station and on a stop of the Hakone Loop. A gem!

Michal

10.0
/ 10
This was such a lovely spot to stay. A very authentic and peaceful Ryokan experience in a beautiful setting. The room was much larger than I expected with a relaxing forest outlook. The staff were very helpful and accomodating, providing a lovely breakfast of pastries and even a lift up to the train with our luggage when we left. It’s not far to walk from the train, but a bit tricky crossing the road when busy. We found it easier to cross further up around the corner when arriving, we had our luggage forwarded for arrival which was very easy. We were hoping to try the little Japanese pub by the train station but it was closed, but ordered Uber eats quite easily, otherwise you can eat in Gora or Hakone Yumoto. Would definitely recommend for a quiet, authentic stay.
In the Area
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254 Ohiradai, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0405

Main Facilities

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WiFi
Staying at Hakone Suisen is a good choice when you are visiting Hakone.
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Hakone Suisen Address: Map & Location

254 Ohiradai, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0405
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General
In Hakone (Ohiradai)

Location
With a stay at Hakone Suisen in Hakone (Ohiradai), you'll be a 3-minute drive from Hakone Hot Springs and 6 minutes from Hakone Open Air Museum. This ryokan is 7.5 mi (12.1 km) from Lake Ashi and 2.9 mi (4.6 km) from Hakone Kowakien Yunessun.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Hakone Hot Springs - 1.8 km / 1.1 mi
Hakone Open Air Museum - 3.7 km / 2.3 mi
Chisuji Falls - 3.8 km / 2.4 mi
Hakone Toy Museum - 4 km / 2.5 mi
Okada Museum of Art - 4 km / 2.5 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 4 km / 2.5 mi
Hakone Kowakien Yunessun - 4.1 km / 2.5 mi
Sounji Temple - 4.3 km / 2.7 mi
Hakone Gora Park - 4.3 km / 2.7 mi
Hakuundo Chaen - 4.6 km / 2.8 mi
Hakone Museum of Art - 4.7 km / 2.9 mi
Tamadare Falls - 4.6 km / 2.8 mi
Hakone Meissen Antique Museum - 5.4 km / 3.3 mi
Tenzan Onsen - 5.5 km / 3.4 mi
Kanagawa Prefectural Museum of Natural History - 6.2 km / 3.9 mi

The nearest airports are:
Haneda Airport (HND) - 94.8 km / 58.9 mi
Narita Intl. Airport (NRT) - 173.4 km / 107.7 mi

Facilities
Take advantage of recreation opportunities such as hot springs, or other amenities including complimentary wireless internet access and a vending machine.

Business Facilities
Featured amenities include luggage storage, microwave in a common area, and refrigerator in a common area. Free self parking is available onsite.

Rooms
Make yourself at home in one of the 15 guestrooms featuring microwaves and LCD televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms have bidets and hair dryers.

All facilities in Hakone Suisen

Bar, Cafe and Lounge Hakone Suisen
Bar, Cafe and Lounge
Entertainment Facility Hakone Suisen
Entertainment Facility
Lobby Hakone Suisen
Lobby
Accommodation Services Hakone Suisen
Accommodation Services
Exterior Hakone Suisen
Exterior

General

  • Parking
  • Microwave (shared)
  • Refrigerator (shared)
  • Smoking area

Connectivity

  • Free WiFi

Hotel Services

  • Luggage storage

Accommodation Policy & General Information in Hakone Suisen

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 21:30
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the public bathing facility
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
, The front desk is open daily from 7:30 AM - 10:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 15:00 - 21:30 - to 11:00
Available rooms at Hakone Suisen
15
Another facilities in Hakone Suisen
Parking, Microwave (shared), Refrigerator (shared), Smoking area, Free WiFi

Frequently asked question in Hakone Suisen

What are available facilities at Hakone Suisen?
There are top facilites at Hakone Suisen such as WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hakone Suisen?
Check-in time at Hakone Suisen is staring from 15:00 - 21:30 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Hakone Suisen?
Hakone Suisen is officially classified as a 2.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Hakone Suisen?
Hakone Suisen has 15 rooms in total.
Does Hakone Suisen provide parking?
Yes, Hakone Suisen provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Hakone Suisen

9.8
Exceptional
From 193 reviews
Cleanliness

10.0

Room Comfort

9.6

Service and Facilites

9.8

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Traveler Reviews Hakone Suisen

Number of reviews per page
20
40
Top reviews
Katherine
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful property with great hot spring facilities
Suzanne
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Tranquil, quiet inn with onsite indoor and exterior onsens. Many details which made this feel like an authentic Japanese experience. We enjoyed the footbath multiple times. Our room had no shower so we used the Onsen for that. Breakfast was simple European style pastries, soup and coffee/tea. 5 min walk from bus and train station. Taxis also easy to book using GO app.
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Sarah
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel was beautiful inside and out. It was a short walk from the train station and on a stop of the Hakone Loop. A gem!
William
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

clean and peaceful
Michal
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This was such a lovely spot to stay. A very authentic and peaceful Ryokan experience in a beautiful setting. The room was much larger than I expected with a relaxing forest outlook. The staff were very helpful and accomodating, providing a lovely breakfast of pastries and even a lift up to the train with our luggage when we left. It’s not far to walk from the train, but a bit tricky crossing the road when busy. We found it easier to cross further up around the corner when arriving, we had our luggage forwarded for arrival which was very easy. We were hoping to try the little Japanese pub by the train station but it was closed, but ordered Uber eats quite easily, otherwise you can eat in Gora or Hakone Yumoto. Would definitely recommend for a quiet, authentic stay.
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Hayong
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Suisen was our #1 favorite stay during our 11-night trip in Japan. We spent 2 nights but wished for more. With a dozen rooms, it feels like a cozy B&B run by friends who’ve put thought into everything. The rooms/amenities are very clean, breakfasts simple (with delicious bread), and nighttime snacks prepared with care. Staff dress in black branded tshirts and know your faces, hospitality is next level from orientation to checkout, and you can tell the lounge areas have been curated with someone’s personal touch and artful preferences. The single outdoor onsen (for each gender) is great, but we loved the indoor one even more, especially since the windows open. Suisen was the perfect tatami stay after long days exploring Hakone navigating crowds and surfing on buses “meandering” through the mountain roads. Compare Suisen to another natural onsen we stayed at later. With 450+ rooms, the other place was run like a resort/cruise ship operation. You’re one family in a sea of others, compete for massage chairs/showers, and wait in line to eat. The staff are dressed in fuller uniforms and run around serving all guests. But you get complete breakfast buffets and more baths, pools, and lockers. Along the loop, there are clusters of these resorts; the buses stop right at them. But for Suisen, you have to walk what many would consider to be a narrower-than-average sidewalk. Suisen is more tucked away. It depends on the vibe you want. For us, Suisen was our perfect Mt. Fuji getaway!
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George
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent accommodation and location. Staff was was friendly and accommodating.
Janelle
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This place is a hidden gem. The staff were wonderful, the landscape was stunning. We loved the room, the food for breakfast was a nice add on. Pleasant service with beautiful scenery.
Matt
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Friendly staff and spacious rooms. Location better suited when you have a car. No showers in standard room and communal “shower” area in onsen was inadequate.
Justin
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Amazing experience at this hot-spring hotel! It's a short walk downhill from Ōhiradai station and from the moment we arrived, the staff made us feel very welcome. The room and facilities were very clean and we loved the breakfast, the lounge with an amazing record collection, the craft beer vending machine, and of course the baths. Note that there is no restaurant for dinner, but they do have delicious frozen prepared foods available for purchase and a kitchen and dining area where you can make them, and the staff is very helpful. It's a modern ryokan experience and we'd love to come back there!
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Annette
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Hotel Suisen was the first ryokan I have stayed in and far exceeded my expectations. The hotel is small and very peaceful, set back from the winding road and just a few minutes walk downhill from the mountain railway station Ohiradai. It is very easily accessible from Tokyo and a Hakone Free Pass covers transport costs as well as the cable car. The staff were very friendly and courteous and provided a comprehensive introduction to the facilities, including the indoor and outdoor thermal baths. The guide also gave details about wearing a yukata provided in the room, which can be worn throughout the day as well as to the onsen. The outdoor onsen was warm, quiet and very relaxing. My room was spacious with a magnificent view of the mountain forest and there was a lovely deep bath in the bathroom. Although dinner is not provided, there are facilities for heating up meals and ready meals are available. Breakfast is simple but plenty of pastries / croissants available. Lake Ashi and trails around the lake an up to Mt.Hakone as well as longer trails are easily accessible by the mountain railway or bus. There are also shops and bars in Ohiradai. I only stayed 2 night after a business trip in Tokyo but definitely somewhere I would like to return to.
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Tomomi
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

箱根の中でも静かに過ごせるエリアで、部屋からの山の景色がきれいで癒されました。
Mark
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice place to stay but breakfast very basic and meals to buy for cooking not great
Jing
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Super clean and friendly staff. Decent breakfast. Enjoyed both indoor and outdoor hot spring very much.
Martha
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The staff is very helpful.
Christine
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Hakone Suisen was a peaceful hotel, and the staff was polite and discreet. After checking in we were given a brief presentation about the facility and the baths, and then we were left to explore on our own. Our room was lovely with beautiful views of the trees and surrounding hills and the fresh wheaty smell of the tatami mats. There was a refrigerator, a tea kettle with green tea, and instructions for how to set up our futons at night and how to use the public baths. This was our first time using public baths, and we were a bit nervous. They ended up being very relaxing. The hotel is small (maybe 14 rooms or so?) and we went at the least busy times (they have a guide), so we had the baths all to ourselves both times we went. We preferred the indoor bath with its "nanobubbles" and beautiful views out the window to the cement wall views and crystal clear water of the outdoor bath. The walk from the train station was short and easy. Just be sure to cross the road at the station and walk down the hill on the raised walk. Do yourself a favor and forward your luggage! Don't burden yourself toting it around the overcrowded transportation system of Hakone. We brought our own dinner which we enjoyed in the hotel dining room. They have microwaves and utensils for guests to use. We enjoyed the small European pastries the hotel served for breakfast, in addition to soup and drinks. The addition of fruit, jam, and butter would be lovely, as would a few hooks in the room.
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Leticia
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent and helpful staff. I recommend the place and definitely would go back here.
Stephanie
icon-
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I really loved this hotel. There are 2 onsen - one indoor (which I found a bit hot) and on outdoor, which was the perfect temperature and which I loved. They provide really lovely amenities - bath products, moisturizer, tea pot and tea. It felt quite luxurious I only cooked in the kitchen once - just the frozen pizza that they sell. It was very clean and well stocked, I just find a grocery store in the places I was in. They serve breakfast each morning, which is basically tea, coffee, juice, and a variety of pastries. There are lovely places to sit to relax or read. It’s a very comfortable hotel and is quite near the ohiridai train station or bus stop for travel into Gora or Hakone Yumoto. However, if like me, you return tired after a long day and don’t feel like taking any more transit, there is really nothing within walking distance. There are frozen meals and a variety of snacks for sale, however.
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OCTAVIO
icon-Family
Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The amenities are excellent, will return soon
Ritwik
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

One of the best property to experience the Japanese culture and Suisen. Highly recommend
Number of reviews per page
20
40

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