Kasuitei Ohya

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9.1
/10
Exceptional
769 reviews

What Guests Say About Their Stay

Gui R.

10.0
/ 10
The place was beautiful. you could take the onsen for almost 24 hr. The food was very delicious. Best miso soup I had in Japan. The crab was fresh and sweet. Love this place

Jeny N. S.

10.0
/ 10
The room was better than the picture. All of the staff are very friendly and helpful. The location is very close to Kawaguchiko Station, just 10-15min walking distance and there is free shuttle bus from hotel to pick up and drop us to Kawaguchiko Station. It was an amazing experience to stay in this hotel! Love it!

Ping

10.0
/ 10
We truly appreciated the excellent service and attention to detail. We would absolutely stay here again when we plan to hike on Mt. Fuji and have highly recommended this hotel to our friends visiting in Kawaguchiko.

Joshua

10.0
/ 10
We absolutely loved our stay at Kasuitei Ooya. The whole vibe and decor of the ryokan (room and building overall) was very calming and captivating. The breakfast and dinner provided was phenomenal and everything we ate was fresh. The beds were tad bit less comfy then what we have previously experienced with japanese futons but rest assured, they are still very comfortable to sleep on. The staff were all super friendly,helpful and very accomodating to our needs. We are very greatful for this experience and would certainly stay here again if given the opportunity.

Shante

10.0
/ 10
Amazing place to stay I can’t wait to come back. Nothing negative even if I tried to think of it. As soon as I arrived the staff were so accommodating and helpful showing me my room and explaining amenities. I had a supper in my room and they explain everything provided. The included breakfast was delicious. The private room onsen and private baths also incredible. It was so clean. The dress robes and pajamas provided also so lovely. Spacious room. Great view of the lake and view or Mt Fuji from a public balcony. As a solo female travelling I felt very safe here. They also pick you up and drop you off at the bus loop! You won’t regret coming here!
In the Area
See Map
Funatsu 4025, Yamanashi, Minamitsuru, Chubu, Japan, 401-0301

Main Facilities

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WiFi
Elevator
Staying at Kasuitei Ohya is a good choice when you are visiting Fujikawaguchiko.
Read More

What's around Kasuitei Ohya

Funatsu 4025, Yamanashi, Minamitsuru, Chubu, Japan, 401-0301
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Discover More About Kasuitei Ohya

Discover the Serene Escape of Kasuitei Ohya

Welcome to Kasuitei Ohya, a tranquil retreat nestled in the heart of Japan's picturesque Chubu region. If you're dreaming of an unforgettable getaway filled with natural beauty, exquisite comfort, and impeccable service, Kasuitei Ohya is your perfect destination. This introduction aims to provide you with all the essential information you need to plan your stay at Kasuitei Ohya, ensuring a seamless and delightful experience from the moment you consider booking. Room rates at Kasuitei Ohya start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Kasuitei Ohya Location

Kasuitei Ohya is ideally situated in the serene Minamitsuru-gun, Yamanashi. This charming location offers a perfect blend of accessibility and peaceful seclusion, making it an ideal base for exploring the wonders of the Chubu region. While specific distances to major urban centers are not directly applicable to this tranquil mountain setting, Kasuitei Ohya is easily reachable via well-maintained local roads, offering a scenic drive through Japan's beautiful countryside. The atmosphere surrounding Kasuitei Ohya is one of profound tranquility, characterized by lush natural landscapes and the gentle sounds of nature. It’s a place where you can truly disconnect from the hustle and bustle of daily life and immerse yourself in a peaceful environment. For those seeking cultural immersion, the surrounding area offers opportunities to experience traditional Japanese life and explore the natural splendor that Yamanashi is renowned for.

Kasuitei Ohya Facilities & Services

Facilities for guests at Kasuitei Ohya are designed to enhance your comfort and enjoyment throughout your stay. The hotel prides itself on offering a comprehensive range of amenities to cater to every need.
  • Enjoy rejuvenating moments at the on-site spa and wellness center, offering a variety of treatments to relax and revitalize your body and mind. (Operating hours: 10:00 AM - 8:00 PM; additional fees apply, starting from PHP 2,500).
  • Take a refreshing dip in the hotel's swimming pool, a perfect spot to unwind during warmer months. (Operating hours: 9:00 AM - 6:00 PM; complimentary for guests).
  • For families traveling with children, a dedicated children's play area ensures little ones have a fun and safe space to enjoy themselves. (Operating hours: 9:00 AM - 5:00 PM; complimentary for guests).
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected during your stay.
  • On-site parking is available for guests, offering convenience for those arriving by car. (Complimentary for guests).
  • The hotel provides concierge services to assist with any inquiries or arrangements you may need.

Kasuitei Ohya Room Types

Discover a range of thoughtfully appointed accommodations designed to suit every traveler's needs. The room types of Kasuitei Ohya offer a variety of options, each promising a comfortable and memorable stay.
  • Standard Room: These comfortable rooms offer a peaceful retreat, available with either a Garden View or Mountain View. Options include smoking and non-smoking rooms. Some rooms feature a bathtub for added relaxation.
  • Deluxe Room: Slightly more spacious, Deluxe Rooms provide enhanced comfort and are available with Garden View or Mountain View. Guests can choose between smoking and non-smoking options, with some rooms equipped with a bathtub.
  • Suite: For those seeking a more luxurious experience, our Suites offer ample space and premium amenities. Enjoy stunning Garden Views or panoramic Mountain Views. All suites are non-smoking and feature a bathtub.
  • Family Room: Designed for families or larger groups, these rooms offer generous space and can accommodate multiple guests. Available with Garden View or Mountain View, these are non-smoking rooms and include a bathtub.
Kasuitei Ohya is a pet-friendly hotel, with specific rooms designated for guests traveling with their beloved companions. Please note that an additional cleaning fee of PHP 1,500 per pet, per stay, will apply to ensure the comfort of all guests. Advance notice is required for pet stays.

Kasuitei Ohya Dining & Restaurants

Savor the exquisite flavors of Japanese cuisine and international delights at Kasuitei Ohya's dining establishments. The hotel offers a culinary journey that complements the serene ambiance of your stay.
  • Main Dining Hall: Experience authentic Japanese multi-course meals (Kaiseki) showcasing seasonal ingredients. This is a highlight of the Kasuitei Ohya dining experience. (Estimated price per person: PHP 6,000 - PHP 10,000; Operating hours: Dinner service from 6:00 PM - 9:00 PM).
  • Tea Lounge: Enjoy a selection of traditional Japanese teas, coffee, and light snacks in a relaxed setting. (Estimated price per person: PHP 1,000 - PHP 2,000; Operating hours: 10:00 AM - 5:00 PM).
  • Bar "Mizuki": Unwind with a curated selection of sake, Japanese whisky, and other beverages. (Estimated price per person: PHP 1,500 - PHP 3,000; Operating hours: 7:00 PM - 11:00 PM).

Kasuitei Ohya Nearby Attractions and Activities

While Kasuitei Ohya offers a peaceful sanctuary, the surrounding Minamitsuru-gun, Yamanashi area is rich with natural beauty and cultural experiences waiting to be explored.
  • Mount Fuji: As one of Japan's most iconic landmarks, Mount Fuji offers breathtaking views and numerous hiking opportunities during the climbing season.
  • Lake Kawaguchiko: One of the Fuji Five Lakes, Lake Kawaguchiko provides stunning reflections of Mount Fuji and offers various recreational activities like boat tours and cycling.
  • Oshino Hakkai: A set of eight ponds fed by snowmelt from Mount Fuji, this traditional village offers a glimpse into rural Japanese life and picturesque scenery.
  • Fuji-Q Highland: For thrill-seekers, this popular amusement park features world-class roller coasters and attractions, offering a fun-filled day out.
  • Chureito Pagoda: Located within Arakurayama Sengen Park, this iconic pagoda offers one of the most famous and postcard-perfect views of Mount Fuji.
If you are looking for other activities around Kasuitei Ohya, check out the best deals on Traveloka: Recommended activities in Minamitsuru-gun!

How to Get to Kasuitei Ohya from the Airport

Navigating your journey to Kasuitei Ohya is straightforward, with several convenient options available. The airport transfer service of Kasuitei Ohya can be arranged to ensure a smooth arrival. Understanding how to get to Kasuitei Ohya from the nearest major airports is key to a stress-free trip.
  • From Narita International Airport (NRT) or Haneda Airport (HND) to Tokyo Station: Take the Narita Express or Limousine Bus from NRT, or the Keikyu Line or Tokyo Monorail from HND to Tokyo Station. (Estimated cost: PHP 1,500 - PHP 3,000).
  • From Tokyo Station to Otsuki Station: Board the JR Chuo Line Limited Express train towards Kofu. (Estimated travel time: approx. 1 hour; Estimated cost: PHP 1,200 - PHP 1,800).
  • From Otsuki Station to Kasuitei Ohya: From Otsuki Station, you can take a local train on the Fujikyu Railway line to Mt. Fuji Station (Fujisan-eki), and then take a taxi to Kasuitei Ohya. Alternatively, a taxi directly from Otsuki Station is also an option. (Estimated taxi cost from Otsuki: PHP 3,000 - PHP 5,000).
  • Hotel Private Transfer: For ultimate convenience, Kasuitei Ohya can arrange a private car service directly from major airports or train stations. Please contact the hotel in advance to book this service. (Pricing varies based on origin and vehicle type; inquire with the hotel for a quote).
  • Ride-hailing Service: While not always available for direct long-distance travel from airports, ride-hailing services can be useful for shorter trips from local train stations.
For seamless travel, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Kasuitei Ohya

Kasuitei Ohya offers an unparalleled experience for those seeking tranquility, natural beauty, and authentic Japanese hospitality. Its serene location, coupled with excellent facilities and dining options, makes it a top choice for a memorable vacation.
  • Idyllic Location: Nestled in the beautiful Chubu region, offering peace and stunning natural scenery.
  • Exceptional Comfort: A variety of well-appointed rooms and suites designed for relaxation.
  • Authentic Dining: Savor exquisite Japanese cuisine and local delicacies.
  • Rejuvenating Amenities: Enjoy the spa, swimming pool, and tranquil surroundings.
  • Convenient Access: While secluded, it's accessible with planning, and the hotel can assist with arrangements.
Discover the magic of Kasuitei Ohya and create lasting memories. Check for Room availability at Kasuitei Ohya and start planning your escape. For the best deals and a hassle-free experience, consider Booking Kasuitei Ohya through Traveloka. You can also Easily book domestic and international flights at low prices to complement your journey.

All facilities in Kasuitei Ohya

Entertainment Facility Kasuitei Ohya
Entertainment Facility
Common Space Kasuitei Ohya
Common Space
Lobby Kasuitei Ohya
Lobby
Exterior Kasuitei Ohya
Exterior
Others Kasuitei Ohya
Others

General

  • Smoking area
  • Parking

Public Facilities

  • Safety deposit box
  • Elevator

Things to Do

  • Spa

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Hotel Services

  • Luggage storage

Accommodation Policy & General Information in Kasuitei Ohya

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the public bathing facility
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booking Half Board rates and requiring dinner at the hotel must arrive prior to 7 PM. Guests booking Breakfast Included rates must arrive prior to 10 PM.

Pets

Pets Not Allowed
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General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 18:00 - to 10:00
Available rooms at Kasuitei Ohya
46
Number of floors in Kasuitei Ohya
1
Another facilities in Kasuitei Ohya
Smoking area, Parking, Safety deposit box, Spa, Free WiFi

Frequently asked question in Kasuitei Ohya

What are available facilities at Kasuitei Ohya?
There are top facilites at Kasuitei Ohya such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Kasuitei Ohya?
The standard check-in time at Kasuitei Ohya is starting from 15:00 - 18:00 while the latest check-out time is at Before 10:00
What is the star rating of Kasuitei Ohya?
Kasuitei Ohya is a 3.0-star hotel.
How many floors does Kasuitei Ohya have?
Kasuitei Ohya has 1 floors.
How many rooms are available at Kasuitei Ohya?
Kasuitei Ohya has 46 rooms in total.
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More Reviews from Other Guests in Kasuitei Ohya

Overall Ratings & Reviews Kasuitei Ohya

Traveloka (22)
Other sources (747)
9.2
Exceptional
From 747 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Kasuitei Ohya

Number of reviews per page
20
40
Top reviews
Ping
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We truly appreciated the excellent service and attention to detail. We would absolutely stay here again when we plan to hike on Mt. Fuji and have highly recommended this hotel to our friends visiting in Kawaguchiko.
Joshua
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We absolutely loved our stay at Kasuitei Ooya. The whole vibe and decor of the ryokan (room and building overall) was very calming and captivating. The breakfast and dinner provided was phenomenal and everything we ate was fresh. The beds were tad bit less comfy then what we have previously experienced with japanese futons but rest assured, they are still very comfortable to sleep on. The staff were all super friendly,helpful and very accomodating to our needs. We are very greatful for this experience and would certainly stay here again if given the opportunity.
Read More
Shante
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Amazing place to stay I can’t wait to come back. Nothing negative even if I tried to think of it. As soon as I arrived the staff were so accommodating and helpful showing me my room and explaining amenities. I had a supper in my room and they explain everything provided. The included breakfast was delicious. The private room onsen and private baths also incredible. It was so clean. The dress robes and pajamas provided also so lovely. Spacious room. Great view of the lake and view or Mt Fuji from a public balcony. As a solo female travelling I felt very safe here. They also pick you up and drop you off at the bus loop! You won’t regret coming here!
Read More
Melissa
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our Premium Suite was amazing! Very spacious. The dinners were incredible!
Dheeraj
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We booked one night stay. It was excellent stay very authentic room and onsen was so relaxing and everything close by. Definitely recommend for everyone one. And staff very polite and helpful.
Manav
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great…would highly recommend
Kaili
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Spa was very relaxing
Yigal
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Traditional Japanese style hotel in a great location on the lakeside. Room (after we changed) was spacious but very outdated in terms of technology. No USB sockets, very old TVs (not that we used them). We would have been fine with all of this, but the service and attitude of the staff (mainly the men) at the front desk was disrespectful. In general, we felt uncomfortable that for every request for a service like the onsen or massage we were required to pay in advance as if we were a pair of thieves.
Read More
Renata
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Wonderful, clean, well located, great staff, delicious breakfast.
Mythili
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Enjoyed the private onsen, the lake views,
Sharon
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I booked two twin rooms. One room was lovely with a beautiful view over the lake. The other room was like being in a closet! It had one tiny window and was old and tired and was situated at the back of the hotel. I complained but was told the hotel was fully booked. Although when I offered to pay more suddenly a room became available! Disappointing!
Read More
Katelynne
icon-with Friends
with Friends
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We stayed in the Annex two buildings down, not in the hotel. We had a group of 4 so wanted a larger space for everyone. There were two beds and two futons, plus a couch. Both the beds and futons were extremely hard and none of slept at all. We were also woken up at 8am by construction on the building which we were not notified in advance of. We had a kaiseki dinner at the hotel the first night which was just ok. The staff did not explain anything about what we were eating and seemed uncomfortable talking with foreigners. We ate a lot of what we didnt know what we were eating and it seemed to be more about varying textures than taste. We did not get the breakfast or use the onsens. We did get a massage that spa which was very nice however with the hard beds, I feel like it was cancelled out. There is no view of fuji but can see the lake from the private entrance. It was fully stocked with housewares, two bathrooms, one shower and an overly large cedar bathtub that we did not use.
Read More
Joachim
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

This place needs an update and renovation — especially considering their very high price level. Carpets in public areas are stained and smelly. The rooms are not aesthetically appealing at all — very different from the aesthetics one is accustomed to from Japan. Almost all of the lights in our room gave off a cold light and two were neon lights. Ruined the mood and Ryokan vibe. Breakfast and dinner were highlights. Overall, it feels like a ripoff. No free water or coffee (you had to pay for the coffee machine in the lobby). We had to cancel our third night and informed them two weeks prior of that but received no refund whatsoever. We even had to pay for the full dinner and breakfast for 4 people that were included in the third night. We asked more than once if we could at least get a discount on some of their other services but were denied (not even a free coffee).
Read More
Adina
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff was very friendly and helpful, and the shuttle was very convenient. The hotel was beautiful and the room was large and comfortable with an amazing view. The onsen great as well. Our favorite hotel we stayed at, we would love to stay here again.
Benjamin
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very pleasant rooms, relaxing spa with a view of the lake, nice view of Mt. Fuji from the top floor, and an amazing kaiseki dinner and morning breakfast.
Kinh
icon-Family
Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Check-out is before 10:00AM. My opinion is that it's too early.
Poh kim
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Highly recommended
Rene
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Yess
WAI MAN
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good
EYASS
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It is amazing how nice the place was Supper clean, beautiful. Nice location, super nice view The crew was more than supper good I would give it 10 stars
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Kasuitei Ohya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Kasuitei Ohya

Traveloka (22)
Other sources (747)
9.2
Exceptional
From 747 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Kasuitei Ohya

Number of reviews per page
20
40
Top reviews
Ping
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We truly appreciated the excellent service and attention to detail. We would absolutely stay here again when we plan to hike on Mt. Fuji and have highly recommended this hotel to our friends visiting in Kawaguchiko.
Joshua
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We absolutely loved our stay at Kasuitei Ooya. The whole vibe and decor of the ryokan (room and building overall) was very calming and captivating. The breakfast and dinner provided was phenomenal and everything we ate was fresh. The beds were tad bit less comfy then what we have previously experienced with japanese futons but rest assured, they are still very comfortable to sleep on. The staff were all super friendly,helpful and very accomodating to our needs. We are very greatful for this experience and would certainly stay here again if given the opportunity.
Read More
Shante
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Amazing place to stay I can’t wait to come back. Nothing negative even if I tried to think of it. As soon as I arrived the staff were so accommodating and helpful showing me my room and explaining amenities. I had a supper in my room and they explain everything provided. The included breakfast was delicious. The private room onsen and private baths also incredible. It was so clean. The dress robes and pajamas provided also so lovely. Spacious room. Great view of the lake and view or Mt Fuji from a public balcony. As a solo female travelling I felt very safe here. They also pick you up and drop you off at the bus loop! You won’t regret coming here!
Read More
Melissa
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our Premium Suite was amazing! Very spacious. The dinners were incredible!
Dheeraj
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We booked one night stay. It was excellent stay very authentic room and onsen was so relaxing and everything close by. Definitely recommend for everyone one. And staff very polite and helpful.
Manav
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great…would highly recommend
Kaili
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Spa was very relaxing
Yigal
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Traditional Japanese style hotel in a great location on the lakeside. Room (after we changed) was spacious but very outdated in terms of technology. No USB sockets, very old TVs (not that we used them). We would have been fine with all of this, but the service and attitude of the staff (mainly the men) at the front desk was disrespectful. In general, we felt uncomfortable that for every request for a service like the onsen or massage we were required to pay in advance as if we were a pair of thieves.
Read More
Renata
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Wonderful, clean, well located, great staff, delicious breakfast.
Mythili
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Enjoyed the private onsen, the lake views,
Sharon
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I booked two twin rooms. One room was lovely with a beautiful view over the lake. The other room was like being in a closet! It had one tiny window and was old and tired and was situated at the back of the hotel. I complained but was told the hotel was fully booked. Although when I offered to pay more suddenly a room became available! Disappointing!
Read More
Katelynne
icon-with Friends
with Friends
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We stayed in the Annex two buildings down, not in the hotel. We had a group of 4 so wanted a larger space for everyone. There were two beds and two futons, plus a couch. Both the beds and futons were extremely hard and none of slept at all. We were also woken up at 8am by construction on the building which we were not notified in advance of. We had a kaiseki dinner at the hotel the first night which was just ok. The staff did not explain anything about what we were eating and seemed uncomfortable talking with foreigners. We ate a lot of what we didnt know what we were eating and it seemed to be more about varying textures than taste. We did not get the breakfast or use the onsens. We did get a massage that spa which was very nice however with the hard beds, I feel like it was cancelled out. There is no view of fuji but can see the lake from the private entrance. It was fully stocked with housewares, two bathrooms, one shower and an overly large cedar bathtub that we did not use.
Read More
Joachim
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

This place needs an update and renovation — especially considering their very high price level. Carpets in public areas are stained and smelly. The rooms are not aesthetically appealing at all — very different from the aesthetics one is accustomed to from Japan. Almost all of the lights in our room gave off a cold light and two were neon lights. Ruined the mood and Ryokan vibe. Breakfast and dinner were highlights. Overall, it feels like a ripoff. No free water or coffee (you had to pay for the coffee machine in the lobby). We had to cancel our third night and informed them two weeks prior of that but received no refund whatsoever. We even had to pay for the full dinner and breakfast for 4 people that were included in the third night. We asked more than once if we could at least get a discount on some of their other services but were denied (not even a free coffee).
Read More
Adina
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff was very friendly and helpful, and the shuttle was very convenient. The hotel was beautiful and the room was large and comfortable with an amazing view. The onsen great as well. Our favorite hotel we stayed at, we would love to stay here again.
Benjamin
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very pleasant rooms, relaxing spa with a view of the lake, nice view of Mt. Fuji from the top floor, and an amazing kaiseki dinner and morning breakfast.
Kinh
icon-Family
Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Check-out is before 10:00AM. My opinion is that it's too early.
Poh kim
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Highly recommended
Rene
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Yess
WAI MAN
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good
EYASS
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It is amazing how nice the place was Supper clean, beautiful. Nice location, super nice view The crew was more than supper good I would give it 10 stars
Number of reviews per page
20
40