카스이테이 오야

깨끗한 호텔 입니다

최고의 일본 여행을 선사합니다.

최고였어요ㅡ 다시간다해도 꼭 다시 잡을거에요.. 레이크뷰 못고른다해서 기대안했는데 평일이라그런지 문열고 들어가자마자 펼쳐진 호수에 감탄했고.. 석식 조식 신청했는데 정말 끊임없이 코스가 나오더라구요.. 한국에서 먹으려면 한 5만원정도는 될 코스였어요ㅡ 아침도 낫토도 무료로 제공해주었고 이만원은 될 퀄리티였습니다. 온천도 좋았고 노천탕에서는 호수만보이고 뒷 테라스에서 후지산이보이는데ㅡ 조금 아쉬워도 좋았어요ㅡ^^ 정말 서비스훌륭하고 침실도 너무 쾌적하고 예쁘고.. 최고였습니다

very kind , very good

정말 친정한 직원들과 아침저녁식사는 너무 았어요

家族で宿泊しました。客室も浴場も清潔に保たれており、スタッフの対応も素晴らしかったです。食事も満足でした。さすが老舗旅館と言える素晴らしい体験が出来ました。ありがとうございます。

飯店比較陳舊，夜間空調聲音較大，早晚餐內容差強人意。但門口有免費停車場稍有慰藉。

Fantastic place to stay, the staff were great, the rooms are very tidy and clean. Great amenities would recommend and definitely stay again

La maravilla del hotel es que te hacen sentir en el Japón tradicional. Lindas instalaciones y personal muy amable. Solo un detalle en la limpieza de la regadera en la que dejaron cabellos del huésped anterior.

感謝飯店升等湖景房。 服務很讚，位置很讚，餐點很讚，泡湯體驗很讚。剛好碰上冬季花火節在飯店前方燃放，在房間陽台就能看煙火，爽。 從車站走到飯店一路下坡，很輕鬆。要回河口湖車站有接駁車能搭過去，非常方便。

Great service and amenity

Limpio

Clean. Onsen was good. Nice Ryokan experience.

客房乾淨，服務人員親切有禮貌，餐食很棒

The room was perfect with the view. This was our first time at a Ryokan and we were not disappointed. I don't think I have ever felt that welcomed somewhere I didn't quite fit into. Thank you all for your excellent work! 😊

The whole ryokan experience was great with only 2 things that needs to be improved. First being the in-room dinner service: the staff didn't mention that meal was being served as courses and we thought the initial portion served was the entire thing. The rice was missing so I had to check with the reception on this. It was confusing on both ends as receptionist mentioned that the staff would have informed us that dinner is served 3 courses but we were not aware. Food was great and delicious but do not expect to take your own sweet time to eat. Staff will clear it within 1 hour even if you have not finished eating. Second thing was that the bidet was not working! Receptionist was informed twice and they said they will check it out but nothing was fixed.. was honestly really disappointed in this. The payable private onsen wasn't anything spectacular, not worth the JPY 3,300 IMHO.

Enjoyed our one night stay at this Ryokan style hotel at Kawaguchiko. Staff was really helpful and very nice. The ambiance was peaceful and had the traditional Japanese aesthetic. Also got to use the on premise public onsen by myself! And our room had direct view of Mt Fuji which was awesome since we were lucky to get clear days.

My family truly enjoyed their first visit to Japan highlighted by a stay with you! Thank you so much for a memorable end to our trip!

Gold standard service

Ils ne partagent pas les vrais photos des chambres. Mauvaise représentation des attentes.