카스이테이 오야

깨끗한 호텔 입니다

최고의 일본 여행을 선사합니다.

최고였어요ㅡ 다시간다해도 꼭 다시 잡을거에요.. 레이크뷰 못고른다해서 기대안했는데 평일이라그런지 문열고 들어가자마자 펼쳐진 호수에 감탄했고.. 석식 조식 신청했는데 정말 끊임없이 코스가 나오더라구요.. 한국에서 먹으려면 한 5만원정도는 될 코스였어요ㅡ 아침도 낫토도 무료로 제공해주었고 이만원은 될 퀄리티였습니다. 온천도 좋았고 노천탕에서는 호수만보이고 뒷 테라스에서 후지산이보이는데ㅡ 조금 아쉬워도 좋았어요ㅡ^^ 정말 서비스훌륭하고 침실도 너무 쾌적하고 예쁘고.. 최고였습니다

very kind , very good

정말 친정한 직원들과 아침저녁식사는 너무 았어요

Wonderful, clean, well located, great staff, delicious breakfast.

Enjoyed the private onsen, the lake views,

I booked two twin rooms. One room was lovely with a beautiful view over the lake. The other room was like being in a closet! It had one tiny window and was old and tired and was situated at the back of the hotel. I complained but was told the hotel was fully booked. Although when I offered to pay more suddenly a room became available! Disappointing!

We stayed in the Annex two buildings down, not in the hotel. We had a group of 4 so wanted a larger space for everyone. There were two beds and two futons, plus a couch. Both the beds and futons were extremely hard and none of slept at all. We were also woken up at 8am by construction on the building which we were not notified in advance of. We had a kaiseki dinner at the hotel the first night which was just ok. The staff did not explain anything about what we were eating and seemed uncomfortable talking with foreigners. We ate a lot of what we didnt know what we were eating and it seemed to be more about varying textures than taste. We did not get the breakfast or use the onsens. We did get a massage that spa which was very nice however with the hard beds, I feel like it was cancelled out. There is no view of fuji but can see the lake from the private entrance. It was fully stocked with housewares, two bathrooms, one shower and an overly large cedar bathtub that we did not use.

This place needs an update and renovation — especially considering their very high price level. Carpets in public areas are stained and smelly. The rooms are not aesthetically appealing at all — very different from the aesthetics one is accustomed to from Japan. Almost all of the lights in our room gave off a cold light and two were neon lights. Ruined the mood and Ryokan vibe. Breakfast and dinner were highlights. Overall, it feels like a ripoff. No free water or coffee (you had to pay for the coffee machine in the lobby). We had to cancel our third night and informed them two weeks prior of that but received no refund whatsoever. We even had to pay for the full dinner and breakfast for 4 people that were included in the third night. We asked more than once if we could at least get a discount on some of their other services but were denied (not even a free coffee).

Staff was very friendly and helpful, and the shuttle was very convenient. The hotel was beautiful and the room was large and comfortable with an amazing view. The onsen great as well. Our favorite hotel we stayed at, we would love to stay here again.

Very pleasant rooms, relaxing spa with a view of the lake, nice view of Mt. Fuji from the top floor, and an amazing kaiseki dinner and morning breakfast.

Check-out is before 10:00AM. My opinion is that it's too early.

Highly recommended

Yess

Fácil acesso!

Good

這是我們第一次造訪河口湖，選擇了花水庭大谷的一泊二食方案，體驗非常完美。雖然抵達飯店的時間較晚，但服務人員依舊展現了極高的專業與親切感，詳細為我們說明晚餐與溫泉的使用時間。 走進客房時，傳統日式房型的精緻感令人印象深刻，空間寬敞且維護得極好。最讓我們驚豔的是餐點，晚餐的每道料理都精緻如藝術品，美味程度遠超預期；隔天的早餐也同樣出色，讓人深刻感受到日本高雅的飲食文化。如果下次再訪河口湖，我會毫不猶豫地再次選擇花水庭大谷！

Magnifiquement situé, onsen du 7eme étage un vrai plus, petit-déjeuner une expérience très locale que nous contents d’avoir eue même si nous n’avons pas tout aimé.

It is amazing how nice the place was Supper clean, beautiful. Nice location, super nice view The crew was more than supper good I would give it 10 stars