New Akan Hotel

Hotels
7.8
/10
Pleasant
166 reviews

What Guests Say About Their Stay

Ming

10.0
/ 10
This hotel is in a great location. We were able to walk to the ferry port. It is walking distance to the bus station. The dinner buffet was excellent. There were many varieties of food. Our room was clean and faced Lake Akan. A great place to stay!

Ranson

10.0
/ 10
Some rooms are a bit dated and wifi was weak. Small bathroom given size of room but beautiful views, nice service and great breakfast and dinner buffet (plenty of choices).

Susan S

10.0
/ 10
Our room was the largest I had ever seen in a Japanese hotel. In addition to the comfortable pair of "twin" beds (which were larger than American twin beds) pushed together, there was a large futon set against a large bay window, so we could relax and enjoy a fantastic view of Lake Akan. The breakfast and dinner buffets included in our room fee provided a broad selection of japanese and western style dishes that were delicious. There was a spa on the roof of the hotel that included two jacuzzies (sp?) and one huge warm pool with semi-submerged lounge chairs. We could lay on the chairs and look up at the stars or enjoy colored light sculptures. Even though there were about two tour bus groups in the hotel, our room and the spa were quiet.
In the Area
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2-8-8 Akanko Onsen, Akan-cho, Kushiro, Hokkaido, Japan, 085-0467

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at New Akan Hotel is a good choice when you are visiting Kushiro. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around New Akan Hotel

2-8-8 Akanko Onsen, Akan-cho, Kushiro, Hokkaido, Japan, 085-0467
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Discover More About New Akan Hotel

Location


Staying at New Akan Hotel is a good choice when you are visiting Kushiro.

About New Akan Hotel

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from New Akan Hotel exclusively for you.

With all facilities offered, New Akan Hotel is the right place to stay.

All facilities in New Akan Hotel

Others New Akan Hotel
Others

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service

Public Facilities

  • Others
  • Restaurant
  • Elevator

Food and Drinks

  • Breakfast
  • Snack bar

Things to Do

  • Garden
  • Sauna

General

  • Banquet
  • Parking

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Sports and Recreations

  • Game room

Accommodation Policy & General Information in New Akan Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 20:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 20:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at New Akan Hotel
370
Number of floors in New Akan Hotel
9
Another facilities in New Akan Hotel
Luggage storage, Multilingual staff, 24-hour Receptionist, Laundry service, Others

Frequently asked question in New Akan Hotel

What are available facilities at New Akan Hotel?
There are top facilites at New Akan Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at New Akan Hotel?
The standard check-in time at New Akan Hotel is starting from 15:00 - 20:00 while the latest check-out time is at Before 10:00
Does New Akan Hotel provide breakfast?
Yes, New Akan Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of New Akan Hotel?
New Akan Hotel is a 3.5-star hotel.
How many floors does New Akan Hotel have?
New Akan Hotel has 9 floors.
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More Reviews from Other Guests in New Akan Hotel

Overall Ratings & Reviews New Akan Hotel

Traveloka (1)
Other sources (165)
7.8
Pleasant
From 165 reviews
Cleanliness

7.4

Room Comfort

7.4

Service and Facilites

7.8

Sort by
Most Relevant
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Traveler Reviews New Akan Hotel

Number of reviews per page
20
40
Top reviews
Yew Kit Kevin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel is a little run down. In need of a make over.
Peter
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It should be renamed the Old Akan Hotel, as the rooms are probably 1960s in style and amenity. It was definitely overpriced, given the small bathroom and bedroom. The bathroom was so small, there was not even space to put bottles of shampoo and body soap. These were provided in sachets. The hotel seems to have had a facelift on the outside and in the lobby and restaurant areas, but the rooms were ordinary. Not worth the money charged.
Read More
Melvin
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice view of the lake, both from the room and the onsen In-room bathroom was dated though Good selection of food for both dinner and breakfast
Neil
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The property is a mixed bag the food and staff were excellent. However the room was was in very poor condition and badly overdue for refurbishment. For the amount of money charged the rooms will be a definite disappointment.
Takami
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

We like hot spring big bath.
Andrew
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The front desk was a little standoff ish. I arrived at 9pm and you would have thought the world was ending. Just a massive hotel with a lot of people. The onsen was super crowded and lots of the surrounding restaurants close earlier than mentioned. A bit pricey for the style of room, but very limited availability in the area.
Verified traveler
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

The best thing about the hotel was the rooftop pool! The buffet for bfast and dinner was very nice. Unfortunately the rims, while clean, were very dated.
Fatima
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The staff was friendly, but the room and the dinner buffet was not up to standard! The hotel itself it's really old it needs a makeover all around. Luckily it was for one night only.....
Ming
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This hotel is in a great location. We were able to walk to the ferry port. It is walking distance to the bus station. The dinner buffet was excellent. There were many varieties of food. Our room was clean and faced Lake Akan. A great place to stay!
Tay Kay
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

A very wide spread and luxurious buffet dinner. Take the half board
Jinny
icon-Leisure
Leisure
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Wonderful dinner and breakfast!
SHIRO
6.0
/10
Reviewed 235 week(s) ago

Hotels.com verified review

Everything is good except the roof top bath… that was really disappointing. You should not be deceived by the picture….
Ranson
10.0
/10
Reviewed 236 week(s) ago

Hotels.com verified review

Some rooms are a bit dated and wifi was weak. Small bathroom given size of room but beautiful views, nice service and great breakfast and dinner buffet (plenty of choices).
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 238 week(s) ago

Hotels.com verified review

The hotel is conveniently located on the site of Lake Akan, and our room had a stunning view of the lake. However, overall the room was very old-fashioned - we wondered if it had been renovated since the hotel opened - and it has the tiniest bathroom I have ever seen in Japan. It is so tiny that is difficult to use the toilets comfortably, and some visitors may have problems entering the bathroom. The hotel "upgraded" the toilets by adding a Washlet seat system, but the seat is too big for the old-fashioned toilet bowl and makes the space seem even smaller. Be careful when using the bathtub, as the bathroom floor flooded easily. The dinner and breakfast buffets offered a wide variety of good food with a nice view of the lake. It is a pity, however, that the breakfast buffet only offers margarine, especially since Hokkaido is a great producer of butter.
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wimolmas
8.0
/10
Reviewed 315 week(s) ago

Hotels.com verified review

Good service.
LIAN HUNG
8.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Check-in was fast, efficient and courteously done; staff friendly. Room size is big, bed & toilet clean; the shower curtains however, ave a 'smelly' odour and they were one or two hooks missing and felt 'mouldy'. The decor needs an upgrade overall from the room, lobby to the common areas. Book with a good view of the lake (Lake Akan) and Mt. Oakan. Quite central located in this resort area, and if you drive, easy access to the other lakes like Kussharo and Musho as well as other nice observation points for wonderful views of the lakes and surrounding area. The breakfast and dinner restaurant area is huge and can be busy during peak hours. There is a wide selection of western and local food; they are replenished regularly. The onsen is worth a visit and open almost 24 hours.
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Jasmine
icon-Leisure
Leisure
8.0
/10
Reviewed 367 week(s) ago

Expedia Group verified review

Buffet breakfast & dinner were good with lots of variety. The outdoor onsen has excellent view of lake akan. Smelt fishing at lake Akan was excellent and reasonably price compare to other places. Firework was better here compared to other places in Hokkaido. Hot beverages and simple snacks were served during check in. Pillows very hard.
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Say Huat
8.0
/10
Reviewed 367 week(s) ago

Hotels.com verified review

love the rooftop spa. Great for relax.
Verified traveler
6.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

Hotel is in a run down condition, wallpaper falling off, bathroom inside the room had stains everywhere including on the sink and basin. Towel had stains. Dinner and breakfast included was buffet style and overall the quality and taste was below average. It seemed like the restaurant could not cope with the influx of customers and food was mostly empty. Felt like it was a war zone. Customers kept having to tell staff that food were empty. No table service, used plates piled as there were insufficient staff to take away used plates. Also we stayed for 2 nights and the buffet food was exactly the same for breakfast and dinner. On the other hand, the lake view in the Japanese tatami room was excellent, best view for the Snow Festival fireworks. Rooftop pool is nice, women's onsen is spacious and has a sauna. Hotel has a minivan driver service to drive you to the car park
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AS&family
2.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

Not impress by the hotel 70’s decor. Overall badly needed a facelift on its facility, decor and room. Our room is on second floor near the restaurant. The room is full of tapayaki smell when night service ended. Not impressed by hotel buffet, too crowded with many tour groups. Don’t both to go Onsen.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 New Akan Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews New Akan Hotel

Traveloka (1)
Other sources (165)
7.8
Pleasant
From 165 reviews
Cleanliness

7.4

Room Comfort

7.4

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews New Akan Hotel

Number of reviews per page
20
40
Top reviews
Yew Kit Kevin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel is a little run down. In need of a make over.
Peter
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It should be renamed the Old Akan Hotel, as the rooms are probably 1960s in style and amenity. It was definitely overpriced, given the small bathroom and bedroom. The bathroom was so small, there was not even space to put bottles of shampoo and body soap. These were provided in sachets. The hotel seems to have had a facelift on the outside and in the lobby and restaurant areas, but the rooms were ordinary. Not worth the money charged.
Read More
Melvin
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice view of the lake, both from the room and the onsen In-room bathroom was dated though Good selection of food for both dinner and breakfast
Neil
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The property is a mixed bag the food and staff were excellent. However the room was was in very poor condition and badly overdue for refurbishment. For the amount of money charged the rooms will be a definite disappointment.
Takami
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

We like hot spring big bath.
Andrew
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The front desk was a little standoff ish. I arrived at 9pm and you would have thought the world was ending. Just a massive hotel with a lot of people. The onsen was super crowded and lots of the surrounding restaurants close earlier than mentioned. A bit pricey for the style of room, but very limited availability in the area.
Verified traveler
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

The best thing about the hotel was the rooftop pool! The buffet for bfast and dinner was very nice. Unfortunately the rims, while clean, were very dated.
Fatima
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The staff was friendly, but the room and the dinner buffet was not up to standard! The hotel itself it's really old it needs a makeover all around. Luckily it was for one night only.....
Ming
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This hotel is in a great location. We were able to walk to the ferry port. It is walking distance to the bus station. The dinner buffet was excellent. There were many varieties of food. Our room was clean and faced Lake Akan. A great place to stay!
Tay Kay
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

A very wide spread and luxurious buffet dinner. Take the half board
Jinny
icon-Leisure
Leisure
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Wonderful dinner and breakfast!
SHIRO
6.0
/10
Reviewed 235 week(s) ago

Hotels.com verified review

Everything is good except the roof top bath… that was really disappointing. You should not be deceived by the picture….
Ranson
10.0
/10
Reviewed 236 week(s) ago

Hotels.com verified review

Some rooms are a bit dated and wifi was weak. Small bathroom given size of room but beautiful views, nice service and great breakfast and dinner buffet (plenty of choices).
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 238 week(s) ago

Hotels.com verified review

The hotel is conveniently located on the site of Lake Akan, and our room had a stunning view of the lake. However, overall the room was very old-fashioned - we wondered if it had been renovated since the hotel opened - and it has the tiniest bathroom I have ever seen in Japan. It is so tiny that is difficult to use the toilets comfortably, and some visitors may have problems entering the bathroom. The hotel "upgraded" the toilets by adding a Washlet seat system, but the seat is too big for the old-fashioned toilet bowl and makes the space seem even smaller. Be careful when using the bathtub, as the bathroom floor flooded easily. The dinner and breakfast buffets offered a wide variety of good food with a nice view of the lake. It is a pity, however, that the breakfast buffet only offers margarine, especially since Hokkaido is a great producer of butter.
Read More
wimolmas
8.0
/10
Reviewed 315 week(s) ago

Hotels.com verified review

Good service.
LIAN HUNG
8.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Check-in was fast, efficient and courteously done; staff friendly. Room size is big, bed & toilet clean; the shower curtains however, ave a 'smelly' odour and they were one or two hooks missing and felt 'mouldy'. The decor needs an upgrade overall from the room, lobby to the common areas. Book with a good view of the lake (Lake Akan) and Mt. Oakan. Quite central located in this resort area, and if you drive, easy access to the other lakes like Kussharo and Musho as well as other nice observation points for wonderful views of the lakes and surrounding area. The breakfast and dinner restaurant area is huge and can be busy during peak hours. There is a wide selection of western and local food; they are replenished regularly. The onsen is worth a visit and open almost 24 hours.
Read More
Jasmine
icon-Leisure
Leisure
8.0
/10
Reviewed 367 week(s) ago

Expedia Group verified review

Buffet breakfast & dinner were good with lots of variety. The outdoor onsen has excellent view of lake akan. Smelt fishing at lake Akan was excellent and reasonably price compare to other places. Firework was better here compared to other places in Hokkaido. Hot beverages and simple snacks were served during check in. Pillows very hard.
Read More
Say Huat
8.0
/10
Reviewed 367 week(s) ago

Hotels.com verified review

love the rooftop spa. Great for relax.
Verified traveler
6.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

Hotel is in a run down condition, wallpaper falling off, bathroom inside the room had stains everywhere including on the sink and basin. Towel had stains. Dinner and breakfast included was buffet style and overall the quality and taste was below average. It seemed like the restaurant could not cope with the influx of customers and food was mostly empty. Felt like it was a war zone. Customers kept having to tell staff that food were empty. No table service, used plates piled as there were insufficient staff to take away used plates. Also we stayed for 2 nights and the buffet food was exactly the same for breakfast and dinner. On the other hand, the lake view in the Japanese tatami room was excellent, best view for the Snow Festival fireworks. Rooftop pool is nice, women's onsen is spacious and has a sauna. Hotel has a minivan driver service to drive you to the car park
Read More
AS&family
2.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

Not impress by the hotel 70’s decor. Overall badly needed a facelift on its facility, decor and room. Our room is on second floor near the restaurant. The room is full of tapayaki smell when night service ended. Not impressed by hotel buffet, too crowded with many tour groups. Don’t both to go Onsen.
Number of reviews per page
20
40