New Akan Hotel

棟が二つあり、クリスタル館にアサインされた。こちらは窓が汚れていたり、家具が傷んでいたり、清掃中の各部屋のタオルか廊下に散乱していたりした。おすすめしない。

加賀屋さんを思い出させてくれました。食事は2食とも大満足です。家族旅行には大変おすすめですよ。

エレベーターの待ち時間が気になりました・・・

晚餐早餐食物非常多様好吃，大力推薦，可惜施備維護不佳，地毯有許多水漬痕跡。

部屋は広く、お風呂もかなり充実していて楽しめた。ただ夕食も朝食も会場がオープンなところのためか、館内がかなり焼き魚の匂いで所々ある休憩スペースを使う気持ちにはなれなかった。 またファミリー層が多く、その雰囲気が合うかどうか次第で選ぶとよかった。

The Lake view room is very good but very crowded for the dinner

Skip it, run down, terrible food... just bad

お部屋はレイクビューでした。日没から日の出に向けて様々な表情の阿寒湖を楽しむことができました。また、屋上の大浴場は空と阿寒湖に溶け込む開放感がありとても気持ちよかったです。

飯店面湖景色優美，房間空間大，頂樓無邊際泳池及露天溫泉很讚，早餐種類多，但因為人太多動線混亂，7:30入場差一點沒位置入座，重點是晚餐時間開始，整棟飯店瀰漫著煙味，甚至連房間內都是，排煙狀況極差，我想不會再入住這間飯店

Great rooftop pool to watch the sunset. The Japanese styled rooms are a large size which is very comfortable. Huge hotel and too busy and rushed in restaurant. The decor is very aged. Good location though and great access for lake side walking.

The rooftop mixed onsen was a big surprise, but super nice as we don't usually get to be with family members of other sex. (You do provide basic swimwear). It was so nice to look over the lake and just chill out in the onsen upstairs, but the main onsen were also incredible. Food options were plenty in the restaurant (buffet style), and it's so close to the Ainu Kotan... definitely worth a visit!!

Hotel is a time warp, step back into the boom times of 1980 Japan. Roof top heated pool with a view of the lake and volcanoes in the background! I need to say no more!

Clearly when this hotel was new, it was a fabulous place. However, the property is now extremely dated, with 80s style decor throughout, and most seriously, poorly-maintained rooms containing worn and damaged furniture. The bathroom fittings have their original chrome scrubbed away. The towels were provided in multiple colours. The staff were very helpful, and were not at fault at all. The onsen facilities, while dated and in need of a refresh, were good. Although staying for two nights, we were unfortunately unable to sample the rooftop pool as it was closed due to high winds, when the wind was certainly not a problem on one day. The saving grace was the breakfast, which was plentiful and provided lots of choice. If you are aware that you're going to stay at a place possibly not refreshed since the 1980s, it's ok, but otherwise you may prefer to pay a little more and be sure of reaching a reasonable minimum standard.

We had some noisy neighbours but the staff very kindly moved us to a quieter room.

阿寒湖でのワカサギ釣りをどうしてもやりたくてシーズン終了間際でしたが、予約取れてラッキーでした✌️

ロビーのトイレはキレイなのに、部屋のトイレはイマイチ。。。（バストイレ一緒） 洗面所とトイレ別々のほうがいいので改善を望みます。

很好,如果櫃檯接待人員在應對上能夠再多點笑容,讓旅客有賓至如歸的感覺,那就更好了

Nice place to stay.

중국인전용호텔

良かった