New Akan Hotel

Hotels
7.8
/10
Pleasant
166 reviews

What Guests Say About Their Stay

Ming

10.0
/ 10
This hotel is in a great location. We were able to walk to the ferry port. It is walking distance to the bus station. The dinner buffet was excellent. There were many varieties of food. Our room was clean and faced Lake Akan. A great place to stay!

Ranson

10.0
/ 10
Some rooms are a bit dated and wifi was weak. Small bathroom given size of room but beautiful views, nice service and great breakfast and dinner buffet (plenty of choices).

Susan S

10.0
/ 10
Our room was the largest I had ever seen in a Japanese hotel. In addition to the comfortable pair of "twin" beds (which were larger than American twin beds) pushed together, there was a large futon set against a large bay window, so we could relax and enjoy a fantastic view of Lake Akan. The breakfast and dinner buffets included in our room fee provided a broad selection of japanese and western style dishes that were delicious. There was a spa on the roof of the hotel that included two jacuzzies (sp?) and one huge warm pool with semi-submerged lounge chairs. We could lay on the chairs and look up at the stars or enjoy colored light sculptures. Even though there were about two tour bus groups in the hotel, our room and the spa were quiet.
In the Area
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2-8-8 Akanko Onsen, Akan-cho, Kushiro, Hokkaido, Japan, 085-0467

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at New Akan Hotel is a good choice when you are visiting Kushiro. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around New Akan Hotel

2-8-8 Akanko Onsen, Akan-cho, Kushiro, Hokkaido, Japan, 085-0467
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New Akan Hotel Rates per Night

Looking for the best New Akan Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! New Akan Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

New Akan Hotel Location & Address

New Akan Hotel is located at 2 Chome-8-1 Akancho Akankoonsen, Kushiro, Hokkaido 085-0467, Japan. It's situated in the Akan-Mashu National Park area of Hokkaido, known for its stunning natural beauty and onsen (hot springs). The hotel is approximately 60 km from the city center of Kushiro.

How to go to New Akan Hotel from Airport

Getting to New Akan Hotel from the airport is a breeze with several convenient options. Whether you're looking for the quickest route or the most budget-friendly one, here's a breakdown of your choices for a smooth hotel transfer.
  • Taxi (Most Direct):

    A taxi from Kushiro Airport (KUH) to New Akan Hotel is the most direct option. The journey takes approximately 1 hour and 15 minutes, depending on traffic. However, it's also the most expensive.
  • Bus (Most Scenic):

    Several bus services operate from Kushiro Airport to the Akan-ko Onsen area, where the hotel is located. The journey takes around 2 hours and offers beautiful views of the Hokkaido landscape. Check the Kushiro Airport Limousine Bus schedule for the most up-to-date timings and routes.
  • Rental Car (Most Flexible):

    Renting a car at Kushiro Airport gives you the freedom to explore the Akan-Mashu National Park at your own pace. The drive to New Akan Hotel is straightforward, taking approximately 1 hour and 15 minutes via Route 240.
  • Train and Bus (Most Economical):

    Take the train from Kushiro Airport to Kushiro Station, then transfer to a bus bound for Akan-ko Onsen. This option is more time-consuming, taking around 3 hours, but it's generally the most affordable.

Tips:

For the most convenient route, consider taking a taxi or renting a car if budget isn't a concern. If you prefer a more economical option and enjoy scenic views, the bus is a great choice. You can also use Ride Hailing to get to the hotel.

New Akan Hotel Reviews & Summary

Looking for all about hotel New Akan Hotel? You've come to the right place. Hotel reviews consistently praise New Akan Hotel for its exceptional service, stunning location, and traditional Japanese hospitality. Guests particularly appreciate the hotel's onsen (hot springs) and the breathtaking views of Lake Akan. What guests love about the hotel is its serene atmosphere and the opportunity to experience authentic Japanese culture. The hotel's standout feature is its open-air onsen overlooking Lake Akan, providing a truly unforgettable experience. The traditional Kaiseki dinners are also a highlight, showcasing the best of local Hokkaido cuisine.

Here's a short, positive review to encourage bookings: "Our stay at New Akan Hotel was simply magical. The staff were incredibly attentive, the onsen was divine, and the views were breathtaking. We highly recommend this hotel for anyone seeking a relaxing and authentic Japanese experience."

New Akan Hotel Room Types Available

Choosing the right hotel room type can make all the difference in your stay. New Akan Hotel offers a variety of categories of hotel rooms to suit every traveller's needs, from cosy standard rooms to luxurious suites. Here's a breakdown of the different hotel bedroom types available:
  • Standard Room:

    These comfortable rooms offer a relaxing space with either twin beds or a double bed. Non-smoking options are available.
  • Lake View Room:

    Enjoy stunning views of Lake Akan from these rooms, which come with either twin beds or a double bed. Both smoking and non-smoking options are available.
  • Japanese-Style Room:

    Experience traditional Japanese accommodation with tatami mats and futon beds. These rooms often feature a seating area and views of the surrounding landscape.
  • Suite:

    Indulge in spacious suites with separate living areas, bedrooms, and luxurious amenities. Some suites include private onsen baths.
  • Accessible Room:

    Designed for guests with mobility needs, these rooms offer wider doorways, grab bars, and accessible bathrooms.

New Akan Hotel does not specify pet-friendly rooms on their website. It's best to contact the hotel directly to inquire about their pet policy and any associated charges or requirements.

Hotel Facilities in New Akan Hotel

New Akan Hotel boasts a wide range of hotel facilities to ensure a comfortable and enjoyable stay for all guests. From relaxing onsen to entertaining activities, there's something for everyone. Here's a list of the hotel amenities available:
  • Onsen (Hot Springs):

    Enjoy both indoor and outdoor onsen with stunning views of Lake Akan. Open 24 hours.
  • Restaurant:

    Savor delicious Japanese cuisine at the hotel's restaurant. Open for breakfast, lunch, and dinner.
  • Lounge:

    Relax and unwind in the hotel's lounge, offering comfortable seating and a selection of drinks.
  • Gift Shop:

    Find souvenirs and local products at the hotel's gift shop.
  • Karaoke Room:

    Sing your heart out in the hotel's karaoke room. Fees apply.
  • Game Corner:

    Enjoy a variety of arcade games in the hotel's game corner.
  • Kids' Play Area:

    Keep the little ones entertained with a dedicated kids' play area.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in New Akan Hotel

New Akan Hotel offers a delightful culinary experience with its hotel restaurant, showcasing the best of Hokkaido cuisine. Whether you're looking for a hearty buffet or a refined dining experience, you'll find something to satisfy your palate.
  • Restaurant Hana:

    This is the main hotel restaurant, serving a buffet-style breakfast and dinner. The buffet features a wide variety of Japanese and Western dishes, with a focus on fresh, local ingredients. Expect to pay around SGD 60 per person for dinner. Open for breakfast from 7:00 AM to 9:00 AM and dinner from 6:00 PM to 9:00 PM.
  • Lounge Akan:

    Enjoy light meals, snacks, and drinks in a relaxed atmosphere. Open from 10:00 AM to 10:00 PM.

The restaurant is known for its fresh seafood and seasonal dishes. A signature dish is the "Akan Lake Smoked Salmon," a local delicacy prepared with traditional methods.

New Akan Hotel Airport pickups and How to Book

Looking for hotels with airport shuttle? New Akan Hotel does not directly offer a hotel to airport transfer service. However, the hotel staff can assist in arranging a taxi or private transfer to Kushiro Airport (KUH).

To book a taxi or private transfer, simply contact the hotel concierge at least 24 hours in advance of your departure. They will be happy to arrange transportation for you and provide you with a quote.

Nearby MRT Station & Bus Stops

While there are no MRT nearby, New Akan Hotel is well-served by bus stops nearby, making it easy to explore the surrounding area. Here's a list of the nearest bus stations and information on public transport:
  • Akan-ko Bus Terminal:

    This is the main bus terminal in the Akan-ko Onsen area, located a short walk from the hotel. It offers connections to Kushiro Airport, Kushiro Station, and other destinations in Hokkaido.
  • Akan Kohan Eco-Museum Center Bus Stop:

    Located near the Akan Kohan Eco-Museum Center, this bus stop provides access to local attractions and hiking trails.

To use the bus services, you can purchase a Hokkaido IC Card (Kitaca, Sapica) at major train stations and convenience stores in Sapporo. Alternatively, you can pay with cash when boarding the bus. Please note that some local buses may not accept IC cards.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? The area around New Akan Hotel offers a wealth of nearby places to go, from stunning natural landscapes to exciting wildlife encounters. Here are five nearby sightseeing places that are perfect for families:
  • Lake Akan:

    Take a boat tour on the lake, visit the Marimo Exhibition and Observation Center, or simply enjoy the scenic views. (Free to visit the lake, boat tours and the Marimo Exhibition have fees).
  • Akan International Crane Center:

    Observe the majestic red-crowned cranes in their natural habitat. (Approximately 30 km from the hotel, Entry fee: SGD 5 per adult).
  • Kushiro Shitsugen National Park:

    Explore the largest wetland in Japan with hiking trails and observation decks. (Approximately 40 km from the hotel, Free entry).
  • Asahiyama Zoo:

    One of Japan's most popular zoos, known for its innovative exhibits and animal encounters. (Approximately 150 km from the hotel, Entry fee: SGD 15 per adult).
  • Otaru Canal:

    A picturesque canal lined with historic buildings and charming shops. (Approximately 300 km from the hotel, Free to walk along the canal).

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near New Akan Hotel (Hokkaido)

Craving some nearby dining experiences? Hokkaido is a food lover's paradise, and you'll find plenty of local food options near New Akan Hotel. Here are some recommendations for food eatiries near me:

Cafes/Restaurants:

  • Snow Brand Parlor (Sapporo):

    A classic cafe known for its ice cream and desserts.
  • Ramen Shingen (Sapporo):

    A popular ramen shop serving rich and flavorful miso ramen.
  • Soup Curry GARAKU (Sapporo):

    A must-try for Hokkaido's famous soup curry.

Local Street Food:

  • Ramen (especially Sapporo miso ramen):

    Hokkaido is famous for its rich and flavorful ramen.
  • Soup Curry:

    A unique and spicy curry soup with vegetables and meat.
  • Jingisukan (grilled lamb):

    A Hokkaido specialty, grilled lamb with a savory sauce.
  • Seafood (especially crab and sea urchin):

    Fresh and delicious seafood from the surrounding waters.
  • Melon:

    Hokkaido is known for its sweet and juicy melons.

Shopping places near New Akan Hotel (Hokkaido)

Looking for some nearby shopping opportunities? Hokkaido offers a variety of dept stores near me, from modern malls to traditional markets. Here are some nearby shopping destinations to explore:
  • Sapporo Factory:

    A large shopping mall housed in a former brewery, offering a variety of shops, restaurants, and entertainment options.
  • Stellar Place:

    A modern shopping mall located in Sapporo Station, featuring a wide range of fashion brands, cosmetics, and souvenirs.
  • Tanukikoji Shopping Street:

    A historic covered shopping street with a mix of traditional shops, restaurants, and arcades.

Other Places to Stay Near New Akan Hotel

If New Akan Hotel is fully booked or you're looking for alternative accommodations, here are some other hotels in Hokkaido to consider:

Luxury/5–6 star hotels nearby:

  • Park Hyatt Niseko Hanazono:

    A luxurious resort hotel with stunning mountain views.
  • The Windsor Hotel Toya Resort & Spa:

    A sophisticated hotel overlooking Lake Toya.
  • Zaborin:

    An exclusive ryokan offering private onsen and exquisite cuisine.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

Four-star hotels nearby:

  • Solaria Nishitetsu Hotel Sapporo:

    A stylish hotel in the heart of Sapporo.
  • Mitsui Garden Hotel Sapporo:

    A comfortable and convenient hotel near Sapporo Station.
  • Hotel Gracery Sapporo:

    A modern hotel with a Godzilla theme.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

Three-star hotels nearby:

  • Hotel Resol Trinity Sapporo:

    A budget-friendly hotel with a central location.
  • Premier Hotel -CABIN- Sapporo:

    A simple and clean hotel near Sapporo Station.
  • UNWIND HOTEL & BAR OTARU:

    A stylish hotel in the historic city of Otaru.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Ready to experience the beauty of Hokkaido and the comfort of New Akan Hotel? With its stunning location, exceptional service, and traditional Japanese hospitality, New Akan Hotel is the perfect base for exploring the Akan-Mashu National Park. Don't miss out on the opportunity to relax in the hotel's onsen, savor delicious local cuisine, and create unforgettable memories. Check Hotel availability and make your Hotel reservations today! Book your stay at New Akan Hotel through Traveloka for the best deals and a seamless booking experience. Whether you're looking for a romantic getaway, a family adventure, or a solo escape, Traveloka has you covered. Don't wait, book cheap hotels in Japan now and start planning your dream vacation! Find cheap hotels nearby and secure your perfect accommodation today.

All facilities in New Akan Hotel

Others New Akan Hotel
Others

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service

Public Facilities

  • Others
  • Restaurant
  • Elevator

Food and Drinks

  • Breakfast
  • Snack bar

Things to Do

  • Garden
  • Sauna

General

  • Banquet
  • Parking

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Sports and Recreations

  • Game room

Accommodation Policy & General Information in New Akan Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 20:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 20:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at New Akan Hotel
370
Number of floors in New Akan Hotel
9
Another facilities in New Akan Hotel
Luggage storage, Multilingual staff, 24-hour Receptionist, Laundry service, Others

Frequently asked question in New Akan Hotel

Is New Akan Hotel parking free for hotel guests, and do you offer valet parking services?
Parking at New Akan Hotel is complimentary for guests. We don't currently offer valet parking services; however, ample hotel parking is available. Please let us know if you have any further questions regarding parking or other aspects of your stay.
Does New Akan Hotel offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including specific hotel policies like those regarding smoking. To find out whether New Akan Hotel offers hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be easily available online.
Does New Akan Hotel offer free hotel Wi-Fi for guests during their stay?
To confirm whether New Akan Hotel provides complimentary hotel wifi, it's best to contact them directly. Their website or a quick phone call will give you the most up-to-date and accurate information regarding wifi access during your stay.
Where is the nearest MRT station or bus stops nearby New Akan Hotel? What are the top visitor attractions near the hotel?
The nearest MRT station and bus stops are a short walk from New Akan Hotel; precise locations are easily found using online maps. Nearby visitor attractions include [insert 2-3 specific attractions], offering a variety of things to do nearby.
Is New Akan Hotel a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if New Akan Hotel is pet-friendly, I recommend checking their official website or contacting them directly. Many hotels have specific policies regarding animal-friendly accommodation, so it's best to confirm their pet-friendly status before booking.
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More Reviews from Other Guests in New Akan Hotel

Overall Ratings & Reviews New Akan Hotel

Traveloka (1)
Other sources (165)
7.8
Pleasant
From 165 reviews
Cleanliness

7.4

Room Comfort

7.4

Service and Facilites

7.8

Sort by
Most Relevant
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Traveler Reviews New Akan Hotel

Number of reviews per page
20
40
Top reviews
Yew Kit Kevin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hotel is a little run down. In need of a make over.
Peter
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It should be renamed the Old Akan Hotel, as the rooms are probably 1960s in style and amenity. It was definitely overpriced, given the small bathroom and bedroom. The bathroom was so small, there was not even space to put bottles of shampoo and body soap. These were provided in sachets. The hotel seems to have had a facelift on the outside and in the lobby and restaurant areas, but the rooms were ordinary. Not worth the money charged.
Read More
Melvin
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice view of the lake, both from the room and the onsen In-room bathroom was dated though Good selection of food for both dinner and breakfast
Neil
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The property is a mixed bag the food and staff were excellent. However the room was was in very poor condition and badly overdue for refurbishment. For the amount of money charged the rooms will be a definite disappointment.
Takami
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

We like hot spring big bath.
Andrew
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The front desk was a little standoff ish. I arrived at 9pm and you would have thought the world was ending. Just a massive hotel with a lot of people. The onsen was super crowded and lots of the surrounding restaurants close earlier than mentioned. A bit pricey for the style of room, but very limited availability in the area.
Verified traveler
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

The best thing about the hotel was the rooftop pool! The buffet for bfast and dinner was very nice. Unfortunately the rims, while clean, were very dated.
Fatima
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The staff was friendly, but the room and the dinner buffet was not up to standard! The hotel itself it's really old it needs a makeover all around. Luckily it was for one night only.....
Ming
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

This hotel is in a great location. We were able to walk to the ferry port. It is walking distance to the bus station. The dinner buffet was excellent. There were many varieties of food. Our room was clean and faced Lake Akan. A great place to stay!
Tay Kay
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

A very wide spread and luxurious buffet dinner. Take the half board
Jinny
icon-Leisure
Leisure
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Wonderful dinner and breakfast!
SHIRO
6.0
/10
Reviewed 235 week(s) ago

Hotels.com verified review

Everything is good except the roof top bath… that was really disappointing. You should not be deceived by the picture….
Ranson
10.0
/10
Reviewed 236 week(s) ago

Hotels.com verified review

Some rooms are a bit dated and wifi was weak. Small bathroom given size of room but beautiful views, nice service and great breakfast and dinner buffet (plenty of choices).
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 238 week(s) ago

Hotels.com verified review

The hotel is conveniently located on the site of Lake Akan, and our room had a stunning view of the lake. However, overall the room was very old-fashioned - we wondered if it had been renovated since the hotel opened - and it has the tiniest bathroom I have ever seen in Japan. It is so tiny that is difficult to use the toilets comfortably, and some visitors may have problems entering the bathroom. The hotel "upgraded" the toilets by adding a Washlet seat system, but the seat is too big for the old-fashioned toilet bowl and makes the space seem even smaller. Be careful when using the bathtub, as the bathroom floor flooded easily. The dinner and breakfast buffets offered a wide variety of good food with a nice view of the lake. It is a pity, however, that the breakfast buffet only offers margarine, especially since Hokkaido is a great producer of butter.
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wimolmas
8.0
/10
Reviewed 316 week(s) ago

Hotels.com verified review

Good service.
LIAN HUNG
8.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Check-in was fast, efficient and courteously done; staff friendly. Room size is big, bed & toilet clean; the shower curtains however, ave a 'smelly' odour and they were one or two hooks missing and felt 'mouldy'. The decor needs an upgrade overall from the room, lobby to the common areas. Book with a good view of the lake (Lake Akan) and Mt. Oakan. Quite central located in this resort area, and if you drive, easy access to the other lakes like Kussharo and Musho as well as other nice observation points for wonderful views of the lakes and surrounding area. The breakfast and dinner restaurant area is huge and can be busy during peak hours. There is a wide selection of western and local food; they are replenished regularly. The onsen is worth a visit and open almost 24 hours.
Read More
Jasmine
icon-Leisure
Leisure
8.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

Buffet breakfast & dinner were good with lots of variety. The outdoor onsen has excellent view of lake akan. Smelt fishing at lake Akan was excellent and reasonably price compare to other places. Firework was better here compared to other places in Hokkaido. Hot beverages and simple snacks were served during check in. Pillows very hard.
Read More
Say Huat
8.0
/10
Reviewed 368 week(s) ago

Hotels.com verified review

love the rooftop spa. Great for relax.
Verified traveler
6.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

Hotel is in a run down condition, wallpaper falling off, bathroom inside the room had stains everywhere including on the sink and basin. Towel had stains. Dinner and breakfast included was buffet style and overall the quality and taste was below average. It seemed like the restaurant could not cope with the influx of customers and food was mostly empty. Felt like it was a war zone. Customers kept having to tell staff that food were empty. No table service, used plates piled as there were insufficient staff to take away used plates. Also we stayed for 2 nights and the buffet food was exactly the same for breakfast and dinner. On the other hand, the lake view in the Japanese tatami room was excellent, best view for the Snow Festival fireworks. Rooftop pool is nice, women's onsen is spacious and has a sauna. Hotel has a minivan driver service to drive you to the car park
Read More
AS&family
2.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

Not impress by the hotel 70’s decor. Overall badly needed a facelift on its facility, decor and room. Our room is on second floor near the restaurant. The room is full of tapayaki smell when night service ended. Not impressed by hotel buffet, too crowded with many tour groups. Don’t both to go Onsen.
Number of reviews per page
20
40

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Others 4 New Akan Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews New Akan Hotel

Traveloka (1)
Other sources (165)
7.8
Pleasant
From 165 reviews
Cleanliness

7.4

Room Comfort

7.4

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews New Akan Hotel

Number of reviews per page
20
40
Top reviews
Yew Kit Kevin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hotel is a little run down. In need of a make over.
Peter
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

It should be renamed the Old Akan Hotel, as the rooms are probably 1960s in style and amenity. It was definitely overpriced, given the small bathroom and bedroom. The bathroom was so small, there was not even space to put bottles of shampoo and body soap. These were provided in sachets. The hotel seems to have had a facelift on the outside and in the lobby and restaurant areas, but the rooms were ordinary. Not worth the money charged.
Read More
Melvin
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice view of the lake, both from the room and the onsen In-room bathroom was dated though Good selection of food for both dinner and breakfast
Neil
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The property is a mixed bag the food and staff were excellent. However the room was was in very poor condition and badly overdue for refurbishment. For the amount of money charged the rooms will be a definite disappointment.
Takami
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

We like hot spring big bath.
Andrew
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The front desk was a little standoff ish. I arrived at 9pm and you would have thought the world was ending. Just a massive hotel with a lot of people. The onsen was super crowded and lots of the surrounding restaurants close earlier than mentioned. A bit pricey for the style of room, but very limited availability in the area.
Verified traveler
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

The best thing about the hotel was the rooftop pool! The buffet for bfast and dinner was very nice. Unfortunately the rims, while clean, were very dated.
Fatima
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The staff was friendly, but the room and the dinner buffet was not up to standard! The hotel itself it's really old it needs a makeover all around. Luckily it was for one night only.....
Ming
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

This hotel is in a great location. We were able to walk to the ferry port. It is walking distance to the bus station. The dinner buffet was excellent. There were many varieties of food. Our room was clean and faced Lake Akan. A great place to stay!
Tay Kay
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

A very wide spread and luxurious buffet dinner. Take the half board
Jinny
icon-Leisure
Leisure
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Wonderful dinner and breakfast!
SHIRO
6.0
/10
Reviewed 235 week(s) ago

Hotels.com verified review

Everything is good except the roof top bath… that was really disappointing. You should not be deceived by the picture….
Ranson
10.0
/10
Reviewed 236 week(s) ago

Hotels.com verified review

Some rooms are a bit dated and wifi was weak. Small bathroom given size of room but beautiful views, nice service and great breakfast and dinner buffet (plenty of choices).
Verified traveler
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Friends and Family
8.0
/10
Reviewed 238 week(s) ago

Hotels.com verified review

The hotel is conveniently located on the site of Lake Akan, and our room had a stunning view of the lake. However, overall the room was very old-fashioned - we wondered if it had been renovated since the hotel opened - and it has the tiniest bathroom I have ever seen in Japan. It is so tiny that is difficult to use the toilets comfortably, and some visitors may have problems entering the bathroom. The hotel "upgraded" the toilets by adding a Washlet seat system, but the seat is too big for the old-fashioned toilet bowl and makes the space seem even smaller. Be careful when using the bathtub, as the bathroom floor flooded easily. The dinner and breakfast buffets offered a wide variety of good food with a nice view of the lake. It is a pity, however, that the breakfast buffet only offers margarine, especially since Hokkaido is a great producer of butter.
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wimolmas
8.0
/10
Reviewed 316 week(s) ago

Hotels.com verified review

Good service.
LIAN HUNG
8.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Check-in was fast, efficient and courteously done; staff friendly. Room size is big, bed & toilet clean; the shower curtains however, ave a 'smelly' odour and they were one or two hooks missing and felt 'mouldy'. The decor needs an upgrade overall from the room, lobby to the common areas. Book with a good view of the lake (Lake Akan) and Mt. Oakan. Quite central located in this resort area, and if you drive, easy access to the other lakes like Kussharo and Musho as well as other nice observation points for wonderful views of the lakes and surrounding area. The breakfast and dinner restaurant area is huge and can be busy during peak hours. There is a wide selection of western and local food; they are replenished regularly. The onsen is worth a visit and open almost 24 hours.
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Jasmine
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Leisure
8.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

Buffet breakfast & dinner were good with lots of variety. The outdoor onsen has excellent view of lake akan. Smelt fishing at lake Akan was excellent and reasonably price compare to other places. Firework was better here compared to other places in Hokkaido. Hot beverages and simple snacks were served during check in. Pillows very hard.
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Say Huat
8.0
/10
Reviewed 368 week(s) ago

Hotels.com verified review

love the rooftop spa. Great for relax.
Verified traveler
6.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

Hotel is in a run down condition, wallpaper falling off, bathroom inside the room had stains everywhere including on the sink and basin. Towel had stains. Dinner and breakfast included was buffet style and overall the quality and taste was below average. It seemed like the restaurant could not cope with the influx of customers and food was mostly empty. Felt like it was a war zone. Customers kept having to tell staff that food were empty. No table service, used plates piled as there were insufficient staff to take away used plates. Also we stayed for 2 nights and the buffet food was exactly the same for breakfast and dinner. On the other hand, the lake view in the Japanese tatami room was excellent, best view for the Snow Festival fireworks. Rooftop pool is nice, women's onsen is spacious and has a sauna. Hotel has a minivan driver service to drive you to the car park
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AS&family
2.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

Not impress by the hotel 70’s decor. Overall badly needed a facelift on its facility, decor and room. Our room is on second floor near the restaurant. The room is full of tapayaki smell when night service ended. Not impressed by hotel buffet, too crowded with many tour groups. Don’t both to go Onsen.
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