Emara Ole-sereni

Hotels
8.2
/10
Very Good
93 reviews

What Guests Say About Their Stay

Rakesh
10.0
/ 10
Make up mirror handle was not holding up. No convenient way to dry your hair. Hair dryer cord too short and plug near the floor. Rest everything was excellent including staff, breakfast buffet and roof top restaurant.
TATA
10.0
/ 10
The property is state of the art with welcoming,courteous and highly professional team.
John
10.0
/ 10
I recently had the pleasure of staying at Emara Ole-sereni, and it was a truly memorable experience. From the moment I arrived, the staff were warm, welcoming, and attentive, making me feel right at home. The room was impeccably clean, spacious, and well-appointed with everything I needed for a comfortable stay. I especially appreciated the attention to detail and the thoughtful amenities provided. The hotel’s dining options were excellent — the food was delicious, beautifully presented, and the service was top-notch. Whether it was breakfast or dinner, every meal was a treat. What really stood out to me was the overall ambiance of the hotel. It strikes a perfect balance between luxury and comfort, with stunning views and a peaceful atmosphere that’s hard to beat. Thank you, Emara Ole-sereni, for a wonderful stay. I look forward to returning in the future!
In the Area
See Map
Nairobi West, Mugumu-Ini, Langata, Nairobi, Kenya

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Emara Ole-sereni is located in area / city Mugumu-Ini. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Emara Ole-sereni

Nairobi West, Mugumu-Ini, Langata, Nairobi, Kenya
Discover More Places
Others Emara Ole-sereni
Others 2 Emara Ole-sereni

Discover More About Emara Ole-sereni

Location


Emara Ole-sereni is located in area / city Mugumu-Ini.

About Emara Ole-sereni

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Emara Ole-sereni exclusively for you.

Emara Ole-sereni is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Emara Ole-sereni.

All facilities in Emara Ole-sereni

Others Emara Ole-sereni
Others

General

  • Banquet
  • Ballroom
  • Reception hall
  • Smoking area
  • Parking
  • Terrace

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms
  • Business center

Things to Do

  • Spa
  • Outdoor pool

Food and Drinks

  • Breakfast
  • Snack bar

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Emara Ole-sereni

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately USD 30 for adults and USD 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Emara Ole-sereni
148
Number of floors in Emara Ole-sereni
1
Another facilities in Emara Ole-sereni
Banquet, Ballroom, Reception hall, Smoking area, Terrace

Frequently asked question in Emara Ole-sereni

What are available facilities at Emara Ole-sereni?
There are top facilites at Emara Ole-sereni such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Emara Ole-sereni?
The standard check-in time at Emara Ole-sereni is starting from 14:00 - 00:00 while the latest check-out time is at Before 10:00
Does Emara Ole-sereni provide breakfast?
Yes, Emara Ole-sereni provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Emara Ole-sereni?
Emara Ole-sereni is a 5.0-star hotel.
How many floors does Emara Ole-sereni have?
Emara Ole-sereni has 1 floors.
See All

More Reviews from Other Guests in Emara Ole-sereni

8.2
Very Good
From 93 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Emara Ole-sereni

Number of reviews per page
20
40
Top reviews
Rafik
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great place Great place
Nethra
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location. cannot fault the service here. Had a great time.
Rakesh
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Make up mirror handle was not holding up. No convenient way to dry your hair. Hair dryer cord too short and plug near the floor. Rest everything was excellent including staff, breakfast buffet and roof top restaurant.
Adam
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nice rooms, good food, beautiful views from the rooftop terrace
TATA
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The property is state of the art with welcoming,courteous and highly professional team.
Elysee
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The staff and the style of the hotel
Stella
icon-Business
Business
2.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

That is the worse business hotel I have ever stayed !
Sau man
icon-Business
Business
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Extremely Disappointing – We Left Mid-Stay Despite No Refund I booked a four-night business trip at Emara Ole-Sereni, and it turned out to be one of the worst hotel experiences I’ve had. The reception service was chaotic – long lines, disorganized check-in, and rude, unhelpful staff who made us feel like we were an inconvenience rather than guests. The room cleanliness was unacceptable. It was clear that proper housekeeping standards are not being followed – dusty surfaces, stained linens, and an overall lack of hygiene that made it uncomfortable to stay. Despite having no refund option, we made the decision to cut our stay short and move to another hotel. That’s how bad it was. I would strongly advise business travelers and tourists alike to look elsewhere. This hotel does not live up to its reputation or pricing.
Read More
Sean
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This is undoubtedly the worst hotel I have ever stayed at. First night on checkin staff lied to me and charged me an extra $500 dollars. Everyone I know had food poisoning, they lepft a wet patch on marble floor so I twisted ankle, knee and hurt back. They overcharge for everything such as tours and lifts to airport. If you complain they miraculously can't speak English properly or understand you. Don't waste your money go somewhere else like JW Marriott or Kempinski
Read More
CLEOPHAS
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Amazing hotel, friendly staff and professional service
John
icon-Business
Business
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Nice hotel which is very secure with nice rooms. The food is good but really limited choice and quite expensive for what you actually get. Staff are nice and friendly but not the quickest! Rooms have nice views with comfy bed and bathroom. WiFi fast. All in, it’s a nice hotel but is it worth the extra cost? I’m not sure!!
John
icon-Business
Business
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

I recently had the pleasure of staying at Emara Ole-sereni, and it was a truly memorable experience. From the moment I arrived, the staff were warm, welcoming, and attentive, making me feel right at home. The room was impeccably clean, spacious, and well-appointed with everything I needed for a comfortable stay. I especially appreciated the attention to detail and the thoughtful amenities provided. The hotel’s dining options were excellent — the food was delicious, beautifully presented, and the service was top-notch. Whether it was breakfast or dinner, every meal was a treat. What really stood out to me was the overall ambiance of the hotel. It strikes a perfect balance between luxury and comfort, with stunning views and a peaceful atmosphere that’s hard to beat. Thank you, Emara Ole-sereni, for a wonderful stay. I look forward to returning in the future!
Read More
Daniel
icon-Leisure
Leisure
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The place was what I expected!
Esther
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The staff at this hotel are beyond remarkable, very friendly, helpful and they go o er and beyond. Will definitely come back to this place.
David
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Very luxurious property. Well kept, spotless. Many nice restaurants, including delicious pizza. Good gym. The staff is what makes this hotel so excellent, they can’t do enough for you. In particular, Naomi at the front desk was amazing.
Steve
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

I had not intended to book the new wing of the Ole-Sereni hotel but it was fine, just slightly disappointing. It's typically business/conference oriented. The restaurant is on an upper level restoring the dining view across Nairobi National Park which was lost in the original hotel. Convenient for the airport and well-appointed if a little boring.
Read More
Mohamed
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

I had an amazing experience! The view of the national park, the service, hospitality, kindness, and cleanliness were exceptional. I really loved the spacious and serene environment within the city. I highly recommend this hotel to anyone visiting Nairobi, especially those coming from the West. Truly an unforgettable stay!”
Samuel
icon-Business
Business
2.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The staff was rude and unprofessional.
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Not a 5* hotel, far from it
Coral
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

It was a fantastic place to stay after our tour in the Masai Mara Thank you very much!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Emara Ole-sereni

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 93 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Emara Ole-sereni

Number of reviews per page
20
40
Top reviews
Rafik
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great place Great place
Nethra
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location. cannot fault the service here. Had a great time.
Rakesh
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Make up mirror handle was not holding up. No convenient way to dry your hair. Hair dryer cord too short and plug near the floor. Rest everything was excellent including staff, breakfast buffet and roof top restaurant.
Adam
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nice rooms, good food, beautiful views from the rooftop terrace
TATA
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The property is state of the art with welcoming,courteous and highly professional team.
Elysee
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The staff and the style of the hotel
Stella
icon-Business
Business
2.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

That is the worse business hotel I have ever stayed !
Sau man
icon-Business
Business
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Extremely Disappointing – We Left Mid-Stay Despite No Refund I booked a four-night business trip at Emara Ole-Sereni, and it turned out to be one of the worst hotel experiences I’ve had. The reception service was chaotic – long lines, disorganized check-in, and rude, unhelpful staff who made us feel like we were an inconvenience rather than guests. The room cleanliness was unacceptable. It was clear that proper housekeeping standards are not being followed – dusty surfaces, stained linens, and an overall lack of hygiene that made it uncomfortable to stay. Despite having no refund option, we made the decision to cut our stay short and move to another hotel. That’s how bad it was. I would strongly advise business travelers and tourists alike to look elsewhere. This hotel does not live up to its reputation or pricing.
Read More
Sean
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This is undoubtedly the worst hotel I have ever stayed at. First night on checkin staff lied to me and charged me an extra $500 dollars. Everyone I know had food poisoning, they lepft a wet patch on marble floor so I twisted ankle, knee and hurt back. They overcharge for everything such as tours and lifts to airport. If you complain they miraculously can't speak English properly or understand you. Don't waste your money go somewhere else like JW Marriott or Kempinski
Read More
CLEOPHAS
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Amazing hotel, friendly staff and professional service
John
icon-Business
Business
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Nice hotel which is very secure with nice rooms. The food is good but really limited choice and quite expensive for what you actually get. Staff are nice and friendly but not the quickest! Rooms have nice views with comfy bed and bathroom. WiFi fast. All in, it’s a nice hotel but is it worth the extra cost? I’m not sure!!
John
icon-Business
Business
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

I recently had the pleasure of staying at Emara Ole-sereni, and it was a truly memorable experience. From the moment I arrived, the staff were warm, welcoming, and attentive, making me feel right at home. The room was impeccably clean, spacious, and well-appointed with everything I needed for a comfortable stay. I especially appreciated the attention to detail and the thoughtful amenities provided. The hotel’s dining options were excellent — the food was delicious, beautifully presented, and the service was top-notch. Whether it was breakfast or dinner, every meal was a treat. What really stood out to me was the overall ambiance of the hotel. It strikes a perfect balance between luxury and comfort, with stunning views and a peaceful atmosphere that’s hard to beat. Thank you, Emara Ole-sereni, for a wonderful stay. I look forward to returning in the future!
Read More
Daniel
icon-Leisure
Leisure
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The place was what I expected!
Esther
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The staff at this hotel are beyond remarkable, very friendly, helpful and they go o er and beyond. Will definitely come back to this place.
David
icon-Leisure
Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Very luxurious property. Well kept, spotless. Many nice restaurants, including delicious pizza. Good gym. The staff is what makes this hotel so excellent, they can’t do enough for you. In particular, Naomi at the front desk was amazing.
Steve
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

I had not intended to book the new wing of the Ole-Sereni hotel but it was fine, just slightly disappointing. It's typically business/conference oriented. The restaurant is on an upper level restoring the dining view across Nairobi National Park which was lost in the original hotel. Convenient for the airport and well-appointed if a little boring.
Read More
Mohamed
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

I had an amazing experience! The view of the national park, the service, hospitality, kindness, and cleanliness were exceptional. I really loved the spacious and serene environment within the city. I highly recommend this hotel to anyone visiting Nairobi, especially those coming from the West. Truly an unforgettable stay!”
Samuel
icon-Business
Business
2.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The staff was rude and unprofessional.
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Not a 5* hotel, far from it
Coral
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

It was a fantastic place to stay after our tour in the Masai Mara Thank you very much!
Number of reviews per page
20
40