Emara Ole-sereni

Hotels
8.4
/10
Very Good
139 reviews

What Guests Say About Their Stay

Michael

10.0
/ 10
Right from the beginning the staff was very welcoming. Hussein quickly took us up to our room after a long day of traveling and explained everything well inside of our room which had an outstanding view of the park. Peter, who isn’t even a direct employee of the resort, who is part of the security team that keeps everyone safe, always checked on us and gave us a friendly greeting when he seen us. He even helped when excursions were late and helped to translate to get the issues with the vendors that we hired. The restaurants and bars were very nice and the food was great. A couple nights we could hear the music from the Sky Lounge when going to bed but it wasn't a deal breaker.

Dan

10.0
/ 10
I really enjoy my stays at Emara Ole sereni. Everyone there is so friendly and the rooms are well kept, and I really enjoyed having a balcony this time. I can mention a few people who helped make my stay great: Peter Erick at security, Samuel, Lucy, Alex from the front desk, Brian, and Eunice from the shops, and there are so many more people at the hotel I cannot name. This is the only hotel that I stay at when I am in Nairobi.

Christian

10.0
/ 10
Great room, service, front desk staff (Hussain & Milka), good restaurant, great room view.
In the Area
See Map
Nairobi West, Mugumu-Ini, Langata, Nairobi, Kenya

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Emara Ole-sereni is located in area / city Mugumu-Ini. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Emara Ole-sereni Address: Map & Location

Nairobi West, Mugumu-Ini, Langata, Nairobi, Kenya
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Discover More About Emara Ole-sereni

General


In Nairobi (Lang'ata)

Location


With a stay at Emara Ole-sereni in Nairobi (Lang'ata), you'll be steps from Nairobi National Park and 9 minutes by foot from The Nextgen Mall. This luxury hotel is 9.4 mi (15.1 km) from United Nations Office at Nairobi and 12 mi (19.3 km) from Thika Road Mall.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Nairobi National Park - 0.1 km / 0.1 mi
The Nextgen Mall - 0.7 km / 0.5 mi
African Heritage House - 3.3 km / 2 mi
The GoDown Arts Centre - 4.6 km / 2.8 mi
Nyayo National Stadium - 5.4 km / 3.4 mi
Strathmore University - 5.8 km / 3.6 mi
Kenya Railway Golf Club - 6.2 km / 3.9 mi
Bomas - 6.3 km / 3.9 mi
Uhuru Park - 6.5 km / 4 mi
Central Park - 6.6 km / 4.1 mi
Nairobi Gallery - 6.6 km / 4.1 mi
Nairobi Railway Museum - 6.7 km / 4.2 mi
Parliament Building - 6.9 km / 4.3 mi
Times Tower - 7 km / 4.3 mi
Kenyatta Mausoleum - 7 km / 4.4 mi

The nearest airports are:
Nairobi (WIL-Wilson) - 9.4 km / 5.8 mi
Jomo Kenyatta Intl. Airport (NBO) - 15.7 km / 9.7 mi

Facilities


Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Nairobi? This hotel has 486 square feet (45 square meters) of space consisting of conference space and 4 meeting rooms. Free valet parking is available onsite.

Dining


Grab a bite to eat at Acacia, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 148 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and electric kettles.

All facilities in Emara Ole-sereni

Bar, Cafe and Lounge Emara Ole-sereni
Bar, Cafe and Lounge
Swimming Pool Emara Ole-sereni
Swimming Pool
Entertainment Facility Emara Ole-sereni
Entertainment Facility
Fitness Center Emara Ole-sereni
Fitness Center
Functional Hall Emara Ole-sereni
Functional Hall

General

  • Banquet
  • Ballroom
  • Reception hall
  • Smoking area
  • Parking
  • Terrace

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Transportation

  • Secure parking
  • Valet parking

Things to Do

  • Spa
  • Outdoor pool

Food and Drinks

  • Breakfast
  • Snack bar

Public Facilities

  • Safety deposit box
  • Coffee shop

Business Facilities

  • Conference rooms
  • Business center

Nearby Facilities

  • Gift shop
  • ATM/Banking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Emara Ole-sereni

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 10:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Essential workers only - NO, Guest will receive an email before arrival 24 hours, Guests will receive an email with special check-in instructions, No elevators
  • Fee for buffet breakfast: approximately USD 30 for adults and USD 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Emara Ole-sereni
148
Number of floors in Emara Ole-sereni
1
Another facilities in Emara Ole-sereni
Banquet, Ballroom, Reception hall, Smoking area, Terrace

Frequently asked question in Emara Ole-sereni

What are available facilities at Emara Ole-sereni?
There are top facilites at Emara Ole-sereni such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Emara Ole-sereni?
Check-in time at Emara Ole-sereni is staring from 14:00 - 00:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Emara Ole-sereni provide breakfast?
Yes, Emara Ole-sereni provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Emara Ole-sereni?
Emara Ole-sereni is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Emara Ole-sereni have?
Emara Ole-sereni has 1 floors.
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More Reviews from Other Guests in Emara Ole-sereni

8.4
Very Good
From 139 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Emara Ole-sereni

Number of reviews per page
20
40
Top reviews
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Right from the beginning the staff was very welcoming. Hussein quickly took us up to our room after a long day of traveling and explained everything well inside of our room which had an outstanding view of the park. Peter, who isn’t even a direct employee of the resort, who is part of the security team that keeps everyone safe, always checked on us and gave us a friendly greeting when he seen us. He even helped when excursions were late and helped to translate to get the issues with the vendors that we hired. The restaurants and bars were very nice and the food was great. A couple nights we could hear the music from the Sky Lounge when going to bed but it wasn't a deal breaker.
Read More
Nneka
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was amazing — front desk, cleaning staff, restaurant, etc.
Yousuf
icon-Leisure
Leisure
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The AC did not work. The room door lock malfunctioned. The mattress was inferior in terms of comfort; springy box mattress. The breakfast was limited to mostly canned items and processed food items, with a limited variety of fresh fruits and meat.
Dan
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I really enjoy my stays at Emara Ole sereni. Everyone there is so friendly and the rooms are well kept, and I really enjoyed having a balcony this time. I can mention a few people who helped make my stay great: Peter Erick at security, Samuel, Lucy, Alex from the front desk, Brian, and Eunice from the shops, and there are so many more people at the hotel I cannot name. This is the only hotel that I stay at when I am in Nairobi.
Read More
Christian
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great room, service, front desk staff (Hussain & Milka), good restaurant, great room view.
Faith
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I had a nice view of the National park. Also enjoyed dinner on the 3rd floor restaurant.
Robert
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

I was not able to use the rooftop bar area either day of my stay because of special events, which I think are quite frequent these days. Very disappointing because the rooftop bar was a big part of my reason for choosing to stay at Emara.
Michelle
icon-Business Family
Business Family
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The room was hot. The 1st night there was a very loud party lasting late into the night. No sleep to be had until after 11pm. The wait staff could not explain the menu. Bathroom very small. Water dripping in sink.
Rafik
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great place Great place
Nethra
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Great location. cannot fault the service here. Had a great time.
Rakesh
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Make up mirror handle was not holding up. No convenient way to dry your hair. Hair dryer cord too short and plug near the floor. Rest everything was excellent including staff, breakfast buffet and roof top restaurant.
Adam
icon-Business
Business
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Nice rooms, good food, beautiful views from the rooftop terrace
TATA
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The property is state of the art with welcoming,courteous and highly professional team.
Elysee
icon-Business
Business
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The staff and the style of the hotel
Stella
icon-Business
Business
2.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

That is the worse business hotel I have ever stayed !
Sau man
icon-Business
Business
2.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Extremely Disappointing – We Left Mid-Stay Despite No Refund I booked a four-night business trip at Emara Ole-Sereni, and it turned out to be one of the worst hotel experiences I’ve had. The reception service was chaotic – long lines, disorganized check-in, and rude, unhelpful staff who made us feel like we were an inconvenience rather than guests. The room cleanliness was unacceptable. It was clear that proper housekeeping standards are not being followed – dusty surfaces, stained linens, and an overall lack of hygiene that made it uncomfortable to stay. Despite having no refund option, we made the decision to cut our stay short and move to another hotel. That’s how bad it was. I would strongly advise business travelers and tourists alike to look elsewhere. This hotel does not live up to its reputation or pricing.
Read More
Sean
2.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

This is undoubtedly the worst hotel I have ever stayed at. First night on checkin staff lied to me and charged me an extra $500 dollars. Everyone I know had food poisoning, they lepft a wet patch on marble floor so I twisted ankle, knee and hurt back. They overcharge for everything such as tours and lifts to airport. If you complain they miraculously can't speak English properly or understand you. Don't waste your money go somewhere else like JW Marriott or Kempinski
Read More
CLEOPHAS
icon-Business
Business
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Amazing hotel, friendly staff and professional service
John
icon-Business
Business
8.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Nice hotel which is very secure with nice rooms. The food is good but really limited choice and quite expensive for what you actually get. Staff are nice and friendly but not the quickest! Rooms have nice views with comfy bed and bathroom. WiFi fast. All in, it’s a nice hotel but is it worth the extra cost? I’m not sure!!
John
icon-Business
Business
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

I recently had the pleasure of staying at Emara Ole-sereni, and it was a truly memorable experience. From the moment I arrived, the staff were warm, welcoming, and attentive, making me feel right at home. The room was impeccably clean, spacious, and well-appointed with everything I needed for a comfortable stay. I especially appreciated the attention to detail and the thoughtful amenities provided. The hotel’s dining options were excellent — the food was delicious, beautifully presented, and the service was top-notch. Whether it was breakfast or dinner, every meal was a treat. What really stood out to me was the overall ambiance of the hotel. It strikes a perfect balance between luxury and comfort, with stunning views and a peaceful atmosphere that’s hard to beat. Thank you, Emara Ole-sereni, for a wonderful stay. I look forward to returning in the future!
Read More
Number of reviews per page
20
40

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Exterior 4 Emara Ole-sereni

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 139 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Emara Ole-sereni

Number of reviews per page
20
40
Top reviews
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Right from the beginning the staff was very welcoming. Hussein quickly took us up to our room after a long day of traveling and explained everything well inside of our room which had an outstanding view of the park. Peter, who isn’t even a direct employee of the resort, who is part of the security team that keeps everyone safe, always checked on us and gave us a friendly greeting when he seen us. He even helped when excursions were late and helped to translate to get the issues with the vendors that we hired. The restaurants and bars were very nice and the food was great. A couple nights we could hear the music from the Sky Lounge when going to bed but it wasn't a deal breaker.
Read More
Nneka
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was amazing — front desk, cleaning staff, restaurant, etc.
Yousuf
icon-Leisure
Leisure
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The AC did not work. The room door lock malfunctioned. The mattress was inferior in terms of comfort; springy box mattress. The breakfast was limited to mostly canned items and processed food items, with a limited variety of fresh fruits and meat.
Dan
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I really enjoy my stays at Emara Ole sereni. Everyone there is so friendly and the rooms are well kept, and I really enjoyed having a balcony this time. I can mention a few people who helped make my stay great: Peter Erick at security, Samuel, Lucy, Alex from the front desk, Brian, and Eunice from the shops, and there are so many more people at the hotel I cannot name. This is the only hotel that I stay at when I am in Nairobi.
Read More
Christian
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great room, service, front desk staff (Hussain & Milka), good restaurant, great room view.
Faith
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I had a nice view of the National park. Also enjoyed dinner on the 3rd floor restaurant.
Robert
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

I was not able to use the rooftop bar area either day of my stay because of special events, which I think are quite frequent these days. Very disappointing because the rooftop bar was a big part of my reason for choosing to stay at Emara.
Michelle
icon-Business Family
Business Family
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The room was hot. The 1st night there was a very loud party lasting late into the night. No sleep to be had until after 11pm. The wait staff could not explain the menu. Bathroom very small. Water dripping in sink.
Rafik
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great place Great place
Nethra
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Great location. cannot fault the service here. Had a great time.
Rakesh
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Make up mirror handle was not holding up. No convenient way to dry your hair. Hair dryer cord too short and plug near the floor. Rest everything was excellent including staff, breakfast buffet and roof top restaurant.
Adam
icon-Business
Business
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Nice rooms, good food, beautiful views from the rooftop terrace
TATA
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The property is state of the art with welcoming,courteous and highly professional team.
Elysee
icon-Business
Business
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The staff and the style of the hotel
Stella
icon-Business
Business
2.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

That is the worse business hotel I have ever stayed !
Sau man
icon-Business
Business
2.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Extremely Disappointing – We Left Mid-Stay Despite No Refund I booked a four-night business trip at Emara Ole-Sereni, and it turned out to be one of the worst hotel experiences I’ve had. The reception service was chaotic – long lines, disorganized check-in, and rude, unhelpful staff who made us feel like we were an inconvenience rather than guests. The room cleanliness was unacceptable. It was clear that proper housekeeping standards are not being followed – dusty surfaces, stained linens, and an overall lack of hygiene that made it uncomfortable to stay. Despite having no refund option, we made the decision to cut our stay short and move to another hotel. That’s how bad it was. I would strongly advise business travelers and tourists alike to look elsewhere. This hotel does not live up to its reputation or pricing.
Read More
Sean
2.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

This is undoubtedly the worst hotel I have ever stayed at. First night on checkin staff lied to me and charged me an extra $500 dollars. Everyone I know had food poisoning, they lepft a wet patch on marble floor so I twisted ankle, knee and hurt back. They overcharge for everything such as tours and lifts to airport. If you complain they miraculously can't speak English properly or understand you. Don't waste your money go somewhere else like JW Marriott or Kempinski
Read More
CLEOPHAS
icon-Business
Business
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Amazing hotel, friendly staff and professional service
John
icon-Business
Business
8.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Nice hotel which is very secure with nice rooms. The food is good but really limited choice and quite expensive for what you actually get. Staff are nice and friendly but not the quickest! Rooms have nice views with comfy bed and bathroom. WiFi fast. All in, it’s a nice hotel but is it worth the extra cost? I’m not sure!!
John
icon-Business
Business
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

I recently had the pleasure of staying at Emara Ole-sereni, and it was a truly memorable experience. From the moment I arrived, the staff were warm, welcoming, and attentive, making me feel right at home. The room was impeccably clean, spacious, and well-appointed with everything I needed for a comfortable stay. I especially appreciated the attention to detail and the thoughtful amenities provided. The hotel’s dining options were excellent — the food was delicious, beautifully presented, and the service was top-notch. Whether it was breakfast or dinner, every meal was a treat. What really stood out to me was the overall ambiance of the hotel. It strikes a perfect balance between luxury and comfort, with stunning views and a peaceful atmosphere that’s hard to beat. Thank you, Emara Ole-sereni, for a wonderful stay. I look forward to returning in the future!
Read More
Number of reviews per page
20
40