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Emara Ole-sereni
Hotels
8.2
/10
Very Good
82 reviews
What Guests Say About Their Stay
Esther
10.0
/ 10
The staff at this hotel are beyond remarkable, very friendly, helpful and they go o er and beyond. Will definitely come back to this place.
David
10.0
/ 10
Very luxurious property. Well kept, spotless. Many nice restaurants, including delicious pizza. Good gym. The staff is what makes this hotel so excellent, they can’t do enough for you. In particular, Naomi at the front desk was amazing.
Mohamed
10.0
/ 10
I had an amazing experience! The view of the national park, the service, hospitality, kindness, and cleanliness were exceptional. I really loved the spacious and serene environment within the city. I highly recommend this hotel to anyone visiting Nairobi, especially those coming from the West. Truly an unforgettable stay!”
In the Area
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Nairobi West, Mugumu-Ini, Langata, Nairobi, Kenya
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Emara Ole-sereni
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Per room per night (excl. taxes & fees)
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What's around Emara Ole-sereni
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Nairobi West, Mugumu-Ini, Langata, Nairobi, Kenya
Discover More About Emara Ole-sereni
Location
Emara Ole-sereni is located in area / city Mugumu-Ini.
About Emara Ole-sereni
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Emara Ole-sereni exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Emara Ole-sereni.
All facilities in Emara Ole-sereni
Others
General
- Banquet
- Ballroom
- Reception hall
- Smoking area
- Parking
- Terrace
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
Business Facilities
- Meeting facilities
- Conference room
- Conference rooms
- Business center
Things to Do
- Spa
- Outdoor pool
Food and Drinks
- Breakfast
- Snack bar
Nearby Facilities
- Souvenir shop
- ATM/Banking
Transportation
- Valet parking
Connectivity
- Free WiFi
Accommodation Policy & General Information in Emara Ole-sereni
Important Note
- Fee for buffet breakfast: approximately USD 30 for adults and USD 25 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Emara Ole-sereni | 148 |
Another facilities in Emara Ole-sereni | Banquet, Ballroom, Reception hall, Smoking area, Terrace |
Frequently asked question in Emara Ole-sereni
What are available facilities at Emara Ole-sereni?
There are top facilites at Emara Ole-sereni such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Emara Ole-sereni?
The standard check-in time at Emara Ole-sereni is starting from From 14:00 while the latest check-out time is at Before 10:00
Does Emara Ole-sereni provide breakfast?
Yes, Emara Ole-sereni provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Emara Ole-sereni
Other sources (82)
8.2
Very Good
From 82 reviews
Cleanliness
9.2
Room Comfort
8.8
Service and Facilites
8.2
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Traveler Reviews Emara Ole-sereni
Number of reviews per page
20
40
Top reviews
Daniel
Leisure
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The place was what I expected!
Esther
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff at this hotel are beyond remarkable, very friendly, helpful and they go o er and beyond. Will definitely come back to this place.
David
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very luxurious property. Well kept, spotless. Many nice restaurants, including delicious pizza. Good gym. The staff is what makes this hotel so excellent, they can’t do enough for you. In particular, Naomi at the front desk was amazing.
Steve
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I had not intended to book the new wing of the Ole-Sereni hotel but it was fine, just slightly disappointing. It's typically business/conference oriented. The restaurant is on an upper level restoring the dining view across Nairobi National Park which was lost in the original hotel. Convenient for the airport and well-appointed if a little boring.
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Mohamed
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
I had an amazing experience! The view of the national park, the service, hospitality, kindness, and cleanliness were exceptional. I really loved the spacious and serene environment within the city. I highly recommend this hotel to anyone visiting Nairobi, especially those coming from the West. Truly an unforgettable stay!”
Samuel
Business
2.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The staff was rude and unprofessional.
Verified traveler
Business
4.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Not a 5* hotel, far from it
Coral
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
It was a fantastic place to stay after our tour in the Masai Mara
Thank you very much!
Ferdinand
Business and Leisure
6.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
I arranged an airport pick-up with the hotel and nobody came to pick me up. I ended up taking the airport taxi. I pointed it out to the receptionist during check-in and the person did not seem to care. No apology. That was a really bad first impression. The room was average and definitely not a 5 star hotel. There were three elevators but it took forever to get on one, either they were just really slow or had electrical and mechanical problems.
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Verified traveler
Business
2.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
It took me three tries and thirty minutes to get a key that worked for my room. Your staff could not have been less accoubtale.
Quinn
Leisure
2.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Your staff work me up at 6:45 for no reason.
Lights in room won’t turn off.
Terrible choice wish I stayed elsewhere
Catherine
2.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Underwhelming experience from the property itself to the food and amenities. Not what is expected of a reportedly 5-star hotel.
sydna
Business
6.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Dangerous floors around shower. Wait staff poor
Daniel
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
The place is just nice . Clean, good food, very friendly staff etc. I enjoyed being there!
Jill
Business and Leisure Family
8.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Conjection from non residents, lift waits and commotion’s
Dennis
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Amazing as always. Sis loved it and will be back. Best way to bribe aunty to watch the kids 👌
OLUMIDE
Business
8.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
It was an amazing stay
Daniel
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
If I had to describe the Emara, I would say it is security wrapped in comfort. They are very accomodating to my desire to check in early and staying past my check out time because of my international flights. I would recommend speaking directly with the staff and not relying on the information from the TV. They have more information about the services of the hotel. They were also able to get me a doctor when I got sick. He came to my room. When things didnt go as I expected, they focused on resolving things quickly and immediatelly. I will definitely stay there again.
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HOSNI
Business
10.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
Thank you for the kindness and the nice service you granted me during my stay, see you soon.
Steve
10.0
/10
Reviewed 66 week(s) ago
Hotels.com verified review
Extremely nice property near the Nairobi international airport about 15 minutes away
Number of reviews per page
20
40
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