Cancun Bay All Inclusive Hotel

Resorts
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7.6
/10
Pleasant
1,198 reviews

What Guests Say About Their Stay

Fiona Esther

10.0
/ 10
All the staff were amazingly friendly and attentive. The pools were lovely, as was the small beach on the property, and daily themed activities and music meant there was always something interesting to do and eat. The resort is small compared to some others along the hotel zone, so if you prefer a cozy atmosphere this is the place for you! Downtown Cancún and attractions along the Hotel Zone / Zona Hoteleria are equally accessible by local bus from the hotel as well.

Margi Jeet

10.0
/ 10
Had a great stay at Cancun Bay Resort. The rooms were clean, staff were friendly, and the location was perfect with beautiful ocean views. The food was good and the pool area was relaxing. Overall, a very enjoyable and comfortable experience—would definitely come back again!

ARNOLDO

10.0
/ 10
Hotel has a great service, cleaning crew every morning and daily housekeeping, very friendly staff, great location, great amenities, lots to do, clean pools for relaxing by the bar and the beach, amazing experience!!! And the price to stay there is very affordable for all inclusive. 5 stars ⭐️
In the Area
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Boulevard Kukulkan KM 3.5, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Cancun Bay All Inclusive Hotel is located in area / city Cancún. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Cancun Bay All Inclusive Hotel

Boulevard Kukulkan KM 3.5, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500
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Exterior Cancun Bay All Inclusive Hotel
Exterior 2 Cancun Bay All Inclusive Hotel

Discover More About Cancun Bay All Inclusive Hotel

Discover Your Perfect Getaway at Cancun Bay All Inclusive Hotel

Welcome to Cancun Bay All Inclusive Hotel, your premier destination for an unforgettable vacation experience in the vibrant Estado de Quintana Roo, Mexico. Nestled in a prime location, Cancun Bay All Inclusive Hotel offers a seamless blend of relaxation, adventure, and exceptional service, making it the ideal choice for discerning travelers. Room rates at Cancun Bay All Inclusive Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Cancun Bay All Inclusive Hotel Location

Situated in the heart of the Hotel Zone, Cancun Bay All Inclusive Hotel is located at Boulevard Kukulkan KM 3.5, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500. This prime spot places you just a short distance from the Cancun International Airport (CUN), approximately a 25-minute drive, and offers convenient access to the city center. The atmosphere here is one of vibrant energy, with the turquoise waters of the Caribbean Sea just steps away and a lively promenade offering a variety of shops, restaurants, and entertainment options. You'll find yourself immersed in the quintessential Cancun experience, with easy access to the stunning beaches and the bustling nightlife that makes this region so famous.

Cancun Bay All Inclusive Hotel Facilities & Services

Facilities for guests at Cancun Bay All Inclusive Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay. Our comprehensive offerings include:

  • Swimming Pools: Multiple sparkling pools, including a dedicated children's pool, perfect for a refreshing dip or lounging under the Mexican sun. Open daily from 8:00 AM to 8:00 PM.
  • Fitness Center: A well-equipped gym to keep up with your workout routine. Open daily from 6:00 AM to 10:00 PM.
  • Spa and Wellness Center: Indulge in rejuvenating treatments and massages to relax and unwind. Services available from 9:00 AM to 7:00 PM, with prices varying per treatment.
  • Kids' Club: A fun and engaging space for younger guests with supervised activities. Open from 9:00 AM to 5:00 PM.
  • On-site Restaurants and Bars: A variety of dining options to satisfy every palate. (See Dining section for details).
  • Complimentary Wi-Fi: Stay connected throughout your stay.
  • Free Parking: Ample parking space available for guests arriving by car.
  • 24-Hour Front Desk: Our dedicated staff is always available to assist you.

Cancun Bay All Inclusive Hotel Room Types

Discover a range of meticulously designed accommodations, offering the perfect "Room types of Cancun Bay All Inclusive Hotel" to suit your preferences. Whether you're traveling solo, as a couple, or with family, we have a room for you.

  • Standard Room: Comfortable and well-appointed rooms, available with either a King bed or two Queen beds. Non-smoking. Some rooms offer a Garden View.
  • Deluxe Ocean View Room: Enjoy breathtaking views of the Caribbean Sea from your private balcony. Available with a King bed or two Queen beds. Non-smoking. Features a bathtub.
  • Junior Suite: Spacious suites offering a separate seating area and enhanced amenities. Available with a King bed. Non-smoking. Features a bathtub.
  • Family Suite: Ideal for families, these suites provide ample space and comfort. Available with multiple bed configurations. Non-smoking. Features a bathtub.

Please note that while we strive to accommodate all preferences, specific room features like bathtubs are detailed above. We do not currently offer pet-friendly rooms.

Cancun Bay All Inclusive Hotel Dining & Restaurants

Embark on a culinary journey at Cancun Bay All Inclusive Hotel, where a diverse array of dining experiences awaits. Our on-site establishments offer a taste of Mexico and international flavors.

  • La Isla Restaurant: Our main buffet restaurant, offering a wide selection of international dishes and local specialties for breakfast, lunch, and dinner. Estimated price per person: PHP 1,200. Operating hours: 7:00 AM - 10:30 AM (Breakfast), 12:30 PM - 3:00 PM (Lunch), 6:30 PM - 10:00 PM (Dinner).
  • El Pescador Grill: Specializing in fresh seafood with stunning ocean views. Open for dinner only. Estimated price per person: PHP 1,500. Operating hours: 6:00 PM - 10:00 PM.
  • Sol Bar: Enjoy refreshing cocktails and light snacks by the pool. Open daily from 10:00 AM to 6:00 PM.
  • Luna Lounge: A sophisticated spot for evening drinks and live music. Open daily from 7:00 PM to 1:00 AM.

Cancun Bay All Inclusive Hotel Nearby Attractions and Activities

Beyond the comforts of Cancun Bay All Inclusive Hotel, the vibrant surroundings of Benito Juárez offer a wealth of attractions and activities to explore. Immerse yourself in the local culture and natural beauty:

  • Chichen Itza: A UNESCO World Heritage site and one of the New Seven Wonders of the World, this ancient Mayan city is a must-visit. (Approx. 2.5-hour drive)
  • Xcaret Park: An eco-archaeological park offering a blend of nature, culture, and entertainment with underground rivers, Mayan ruins, and cultural performances. (Approx. 1-hour drive)
  • Isla Mujeres: A short ferry ride away, this charming island offers beautiful beaches, snorkeling opportunities, and a relaxed atmosphere.
  • Interactive Aquarium Cancun: Get up close with marine life, including dolphins and sharks, and enjoy interactive exhibits. (Located within Plaza La Isla)
  • Museo Maya de Cancun: Explore the rich history and culture of the Mayan civilization with fascinating artifacts and exhibits.

If you are looking for other activities around Cancun Bay All Inclusive Hotel, check out the best deals on Traveloka: Recommended activities in Cancun!

How to Get to Cancun Bay All Inclusive Hotel from the Airport

Navigating your way to Cancun Bay All Inclusive Hotel from Cancun International Airport (CUN) is straightforward, with several convenient options available. The "Airport transfer service of Cancun Bay All Inclusive Hotel" ensures a smooth start to your vacation.

  • Hotel Private Airport Transfer: For ultimate convenience and comfort, pre-book the hotel's private airport transfer service. This service offers a seamless journey directly to the hotel. Price: Approximately PHP 2,500 - PHP 3,500 one way, depending on vehicle type.
  • Taxi: Metered taxis are readily available outside the airport terminals. Ensure the meter is used or agree on a fare beforehand. Price: Approximately PHP 800 - PHP 1,200.
  • Ride-hailing Service: You can also utilize a ride-hailing service for a convenient and often cost-effective option. Price: Approximately PHP 700 - PHP 1,000.
  • Airport Shuttle Services: Shared shuttle services offer a more economical option for reaching the hotel. Price: Approximately PHP 400 - PHP 600 per person.

For more information on transportation options, you can explore airport transfer services or inquire about the Cancun Bay All Inclusive Hotel airport transfer directly with the hotel.

Summary of Why You Should Choose to Stay at Cancun Bay All Inclusive Hotel

Choosing Cancun Bay All Inclusive Hotel for your next vacation means opting for an experience filled with comfort, convenience, and unforgettable memories. Here’s why it stands out:

  • Prime Location: Situated in the heart of Cancun's Hotel Zone, offering easy access to beaches, dining, and entertainment.
  • All-Inclusive Convenience: Enjoy a hassle-free stay with meals, drinks, and activities included.
  • Excellent Facilities: From sparkling pools and a fitness center to a relaxing spa, we have everything you need to unwind.
  • Diverse Room Options: A variety of room types to cater to different needs and preferences.
  • Exceptional Service: Our dedicated staff is committed to making your stay memorable.

Discover the best "Room availability at Cancun Bay All Inclusive Hotel" and start planning your dream vacation. For the easiest way to secure your stay, consider "Booking Cancun Bay All Inclusive Hotel" through Traveloka. You can also Book budget hotels in Estado de Quintana Roo and Easily book domestic and international flights at low prices on Traveloka.

All facilities in Cancun Bay All Inclusive Hotel

Swimming Pool Cancun Bay All Inclusive Hotel
Swimming Pool
Entertainment Facility Cancun Bay All Inclusive Hotel
Entertainment Facility
Fitness Center Cancun Bay All Inclusive Hotel
Fitness Center
Functional Hall Cancun Bay All Inclusive Hotel
Functional Hall
Common Space Cancun Bay All Inclusive Hotel
Common Space

Family-friendly Facilities

  • Children pool

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Beach umbrella
  • TV lounge
  • Spa
  • Garden
  • Beach towel
  • Beach sun loungers
  • Pool sun loungers

Transportation

  • Limited parking
  • Area shuttle with surcharge

Food and Drinks

  • Poolside bar
  • Snack bar

Connectivity

  • Free WiFi

General

  • Swimming pool
  • Smoking area
  • Banquet
  • Ballroom
  • Reception hall
  • Parking
  • Terrace

Public Facilities

  • Coffee/tea in lobby
  • Parking
  • Safety deposit box

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Meeting rooms
  • Conference rooms

Nearby Facilities

  • Gift shop
  • Shops
  • Grocery

Sports and Recreations

  • Beach volleyball
  • Fitness center
  • Table tennis
  • Volleyball
  • Billiard

Accommodation Policy & General Information in Cancun Bay All Inclusive Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 12:00 - to 12:00
Available rooms at Cancun Bay All Inclusive Hotel
133
Number of floors in Cancun Bay All Inclusive Hotel
3
Another facilities in Cancun Bay All Inclusive Hotel
Children pool, Romantic proposal packages, Outdoor pool, Beach umbrella, TV lounge

Frequently asked question in Cancun Bay All Inclusive Hotel

What are available facilities at Cancun Bay All Inclusive Hotel?
There are top facilites at Cancun Bay All Inclusive Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cancun Bay All Inclusive Hotel?
The standard check-in time at Cancun Bay All Inclusive Hotel is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
What is the star rating of Cancun Bay All Inclusive Hotel?
Cancun Bay All Inclusive Hotel is a 3.5-star hotel.
How many floors does Cancun Bay All Inclusive Hotel have?
Cancun Bay All Inclusive Hotel has 3 floors.
How many rooms are available at Cancun Bay All Inclusive Hotel?
Cancun Bay All Inclusive Hotel has 133 rooms in total.
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More Reviews from Other Guests in Cancun Bay All Inclusive Hotel

7.6
Pleasant
From 1,198 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.2

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Traveler Reviews Cancun Bay All Inclusive Hotel

Number of reviews per page
20
40
Top reviews
Fiona Esther
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All the staff were amazingly friendly and attentive. The pools were lovely, as was the small beach on the property, and daily themed activities and music meant there was always something interesting to do and eat. The resort is small compared to some others along the hotel zone, so if you prefer a cozy atmosphere this is the place for you! Downtown Cancún and attractions along the Hotel Zone / Zona Hoteleria are equally accessible by local bus from the hotel as well.
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Yediel
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Muy mala atención la playa horrible. Muy pequeña y con mal olor a podrido
JOHNNY ARIAS
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Please read. Before my trip. I read a lot of reviews about this hotel. I decided to go here. Its is a good place to stay. Food was my low rate number. its is basic and it seems repeatedly. but hear me well, its is not bad. There is basically no amenities. However, personal is excellent: Oscar, Jose, Miguel, Marta David, just to mention some, but all of them are really friendly. Every time I asked for help, they were there. One note: They say the company treats them well, and this is a very import for me. The Beach? one of the best in the area. I walked a long the beach and found out others don have it that clean as Cancun Bay does. Also, I would like to advise those who book the "Share ride" Its good, but let me tell you something that would save you money and time. Book an Uber. its is cheaper and faster. It's less than $20.
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Margi Jeet
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Had a great stay at Cancun Bay Resort. The rooms were clean, staff were friendly, and the location was perfect with beautiful ocean views. The food was good and the pool area was relaxing. Overall, a very enjoyable and comfortable experience—would definitely come back again!
JaRee
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Arrival was not the best. Poor customer service from the front desk staff. We were then checked into a room that wasn’t what we booked and was not in good condition. IE not all private rooms/bathrooms, missing tv but had a spot on the wall, not enough outlets, ac worked poorly in one room and safe was not secured. Talked to the front desk three times asking questions and trying to get changed to what we booked. With the language barrier it was difficult to understand what the problem was and if it would actually be resolved. Kept being told to come back at 930 which was late for not being able to get settled in when we arrived at 3. Finally got a new room at 8. It was more like what we had booked and was nicer. We were grateful it got worked out. The rest of the staff seemed friendly and helpful throughout our stay. The room was not thoroughly cleaned and needs some attention. No one came in the 2nd day at all and constantly asked for more bottled water. The property seemed to be more for locals than those from other parts of the world as everything was primarily in Spanish. This was not advertised online and different from other resorts we have stayed in. We enjoyed the smaller beach but overall would not return. We enjoyed the smaller beach and being able to have a covered place to chill. Being a smaller property it wasn’t overcrowded. There was entertainment most nights that was very loud. We made it work for us but won’t return.
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Purushottam
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Enjoy environment
Jose
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Todo muy bien playa tranquila y no sargazo
Martina
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was really nice
ARNOLDO
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel has a great service, cleaning crew every morning and daily housekeeping, very friendly staff, great location, great amenities, lots to do, clean pools for relaxing by the bar and the beach, amazing experience!!! And the price to stay there is very affordable for all inclusive. 5 stars ⭐️
Ernesto
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Todo la estancia fue formidable, el personal de servicio en general fue formidable, atentos, cordiales, la limpieza muy buena. Entre otras atenciones del personal se resalta la atención especial del agente de viajes Gamael, el agente conserge Sam, en la carpeta izel, y en prevención y mantenimiento Francisco, el camarero de la playa Javier Tuve problemas con el aire en la habitación y fue resuelto con inmediates, al igual con una ilumunaria interior de la misma manera también Por ser un hotel pequeño necesitara siempre mantener el mantenimiento de los equipos de aire, accesorios de baño como llaves de lavamanos reponerse, cortinas de baños, etc Sin embargo el personal de servicio de forma general se esmera por satisfacer siempre al cliente Muy buena la calidad y variedad de los alimentos, surtidos, variados con buen sabor Mi opinión general y sentido general en mi estancia, todo fue muy excelente y excepcional
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Evelyn
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Grat environment and great staff!
Yanitza
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We all enjoyed our time there. Staff was very welcoming and made sure we were taken care of. Marco was our favorite bartender and quick with all our drinks. 10/10
Nathan
icon-with Friends
with Friends
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff was great and very nice. The problem is that the one pool closes and 6pm, the other pool closes at 8pm, the pool bar closes at 6pm, the burger place closes at 5pm, and they also only allow you to get one clean pool towel per day. With the fact that this is a hotel and not a resort, there is not much to do when everything closes early. It seems like this hotel is more designed for the older crowd.
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Michael
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The resort as a whole was amazing. Rooms were clean, food was awesome, staff was really friendly and the pool/beach were amazing.
Kimberly
icon-Family
Family
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It is old food was not good over all it was ok for 1 night !
Nimisindebofa Timiyan
icon-with Children
with Children
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Overall, the Cancun Bay Resort is a budget-friendly hotel, but the reality is quite different from the pictures. When we arrived, the first room was dirty and things left on the bed, possibly even blood stains or makeup stains and even though we were given a free upgrade, the new room still wasn’t up to expectations. Staff repeatedly entered our room without knocking up to six times which made us feel extremely unsafe, especially with children. While it was marketed as all-inclusive, food options were limited, and not all drinks were included. On the plus side, though, even with a late flight, they let us keep using the facilities after checkout, and they stored our bags, which was really convenient. To their credit, when we reported an AC leak on the first night, maintenance did fix it quickly. So, it can work for a budget stay, but families especially should be cautious, as privacy and cleanliness were major concerns for us.
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Doriana
icon-with Children
with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Poolside seating very comfy, room was cleaned every day very well, the shows were amazing…loved everything!
Analiz
icon-with Friends
with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Amazing service, clean hotel, pools close early and not much entertainment.
Kim
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

What made me choose this hotel initially is its size. Since booking there has been a partial refit which has made the hotel look much fresher. We were upgraded to Master Suite. This was a nice gesture, but as there were only 3 of us we spoiled for space. I would say that this isn't what most people would think is a suite. It has 2 bedrooms one of which is ensuite and a further 2 sleeping areas which surround an area with a table & chairs, along with a sort of kitchen area with a sink, coffee maker and fridge. The beach and pool areas are lovely. Never overcrowded
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Jaelyn
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

small resort but got the room for a good price.
Number of reviews per page
20
40

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Bedroom 4 Cancun Bay All Inclusive Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.