캔쿤 베이 올 인클루시브 호텔

Clean rooms and entire hotel.

La habitation fue colors y limpia

The food was ok there some days when it was good and other times when the food had barely flavor, raw or just the same

We loved the overall environment.

The staff was great.

The romm is clean and nice view of the ocean. Breafast is exceleent. The wines taste worse than bad vinegar. The magarita is not worth drinking. The buffet , well, nothing is worth wrting home.

The staff is amazing

Room, Food,Construction noise, Picures of the room and actuality is totally different

Great resort. Second time here. Been to 9 other resorts in Riviera Maya and this one stands out. Beautiful property, plenty of pools and entertainment. The food is excellent, especially the lunch buffet by the main pool. Best we’ve had in Mexico. The beach is not the prettiest, but there’s a nice area for water-sports that is very calm. Highly recommend.

Nice small resort with

Me toco habitacion vista a la. Alberca no a la playa pero. Buena vista

Hotel modesto porém acolhedor

Staff coned us into going to a different resort to have a timeshare presentation decided to change to the better resort and got charged for both resorts resulting in an extra $2000 spent on accommodations.

Hermosa aventura de año nuevo en Cancun bay resort ALL INCLUSIVE El alojamiento y los servicios del hotel fueron perfectos, fue una experiencia All inclusive excelente. La fiesta de Año Nuevo fue genial, con show de musica mexicana, baile y DJ. La habitacion con vista al mar super comfortable, y la calidad abundancia y variedad de comidas de los diferentes sectores de comida y restaurante buffet fueron excelentes. Las piletas son espectaculares, tiene una interna y 3 externas. Grandes actividades de animación durante todo el día, muy divertidas y bien conducidas por Drisdey, Alicia y el Dj Iván. Recomendamos este hotel por calidad costo/beneficio y seguramente volveremos. Gracias a todo el team del Cancun bay resort!!!! Agradecimiento especial a los mozos Miguel del buffet restaurante Faisan, a Saul y Javier de la Piña, que nos mantuvieron hidratados con prosecco todo el día.

The rooms were clean but oddly adjoining other rooms. Therefore some amenities(hair dryer and safe) were shared with the adjoining room. The area is fairly noisy especially during holiday celebrations. A rave was positioned a block away and went on through the night and next morning. That kept the entire group I traveled with up all night. The worst part was the food! In order to eat at the hotel restaurants, you had to make a reservation at 8:30Am the day of and no one told us that. The restaurants are not all open every day. The buffet is open every day but serves the same food every day and calls it something different. I was very disappointed as I was looking forward to good Mexican food on this trip and did not get served any. The beach is beautiful and clean. The concierge is helpful and speaks English very well!

Clean friendly staff. Pool was very cold. Housekeeping came at end of the day which was not ideal. Drinks in room not always replaced daily unless ask. Had a nice time fur short vacation at small resort.

Lugar muito acolhedor, com funcionários muito solícitos. Comida variada e gostosa. Fácil acesso a transporte e passeios na região.

The place is really run down, like the worst motel you can imagine. There's a speaker blaring music all day in the pool area, which most of the windows face, so forget about relaxing in your room during the day. We turned around and left right away, willing to lose all the money -- it was that bad.

Everything was great, with the exception of the food. The buffet was disappointing. Other than that, this place is excellent.

The resort had 2 main issues. (1) there was limited dining options... the main buffet had very limited selection of food & then dining. The reservation system for the select restaurant was not explained to us well. (2) The internet at hotel was horrible, 7MB download, and it only worked mostly inside our room...many common areas did not have working internet.