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Cancun Bay All Inclusive Hotel

Hotel
7.6
/10
Baik
1,211 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Luz

10.0
/ 10
Great resort. Second time here. Been to 9 other resorts in Riviera Maya and this one stands out. Beautiful property, plenty of pools and entertainment. The food is excellent, especially the lunch buffet by the main pool. Best we’ve had in Mexico. The beach is not the prettiest, but there’s a nice area for water-sports that is very calm. Highly recommend.
Lihat terjemahan

Gustavo Leonel

10.0
/ 10
Hermosa aventura de año nuevo en Cancun bay resort ALL INCLUSIVE El alojamiento y los servicios del hotel fueron perfectos, fue una experiencia All inclusive excelente. La fiesta de Año Nuevo fue genial, con show de musica mexicana, baile y DJ. La habitacion con vista al mar super comfortable, y la calidad abundancia y variedad de comidas de los diferentes sectores de comida y restaurante buffet fueron excelentes. Las piletas son espectaculares, tiene una interna y 3 externas. Grandes actividades de animación durante todo el día, muy divertidas y bien conducidas por Drisdey, Alicia y el Dj Iván. Recomendamos este hotel por calidad costo/beneficio y seguramente volveremos. Gracias a todo el team del Cancun bay resort!!!! Agradecimiento especial a los mozos Miguel del buffet restaurante Faisan, a Saul y Javier de la Piña, que nos mantuvieron hidratados con prosecco todo el día.
Lihat terjemahan

M C

10.0
/ 10
Lugar muito acolhedor, com funcionários muito solícitos. Comida variada e gostosa. Fácil acesso a transporte e passeios na região.
Lihat terjemahan
Di Kawasan
Lihat Peta
Boulevard Kukulkan KM 3.5, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
WiFi
Lif
Cancun Bay All Inclusive Hotel terletak di kawasan / bandar Benito Juárez. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Cancun Bay All Inclusive Hotel

Boulevard Kukulkan KM 3.5, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
Temui Lebih Banyak Tempat
Lain-lain Cancun Bay All Inclusive Hotel
Lain-lain 2 Cancun Bay All Inclusive Hotel

Ketahui Lebih Lanjut Mengenai Cancun Bay All Inclusive Hotel

Lokasi


Cancun Bay All Inclusive Hotel terletak di kawasan / bandar Benito Juárez.

Tentang Cancun Bay All Inclusive Hotel

Pusat kecergasan hotel ini adalah yang wajib dicuba semasa penginapan anda di sini.

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Nikmati hidangan kegemaran anda dengan makanan istimewa dari Cancun Bay All Inclusive Hotel eksklusif untuk anda.

Dengan semua kemudahan yang ditawarkan, Cancun Bay All Inclusive Hotel adalah tempat yang sesuai untuk menginap.

Semua kemudahan dari Cancun Bay All Inclusive Hotel

Lain-lain Cancun Bay All Inclusive Hotel
Lain-lain

Aktiviti

  • Kedai
  • Pakej lamaran romantik
  • Payung pantai
  • Tab panas
  • Kolam renang terbuka
  • Bar di tepi kolam renang
  • Spa
  • Taman
  • Tuala pantai
  • Kerusi berjemur pantai
  • Kerusi berjemur kolam renang

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Minuman alu-aluan
  • Lawatan
  • Kakitangan berbilang bahasa
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Umum

  • Parkir
  • Kolam renang
  • Kawasan merokok
  • Bankuet
  • Dewan besar
  • Dewan sambutan
  • Teres

Kemudahan Umum

  • OTHER
  • Kopi/teh di lobi
  • Lif
  • Restoran
  • Peti keselamatan

Kemudahan Perniagaan

  • Bilik persidangan
  • Pusat persidangan
  • Bilik mesyuarat
  • Bilik persidangan

Makanan dan Minuman

  • Bar
  • Bar tepi kolam renang
  • Bar snek

Kemudahan Berhampiran

  • Kedai cenderamata
  • Kedai runcit

Sukan & Rekreasi

  • Kecergasan
  • Biliard

Mesra Keluarga

  • Kolam renang kanak-kanak

Pengangkutan

  • Shuttle kawasan berhampiran dengan surcaj

Kemudahan Internet

  • WiFi percuma

Kemudahan Dalam Bilik

  • TV

Polisi Penginapan & Maklumat Umum di Cancun Bay All Inclusive Hotel

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.
  • Daftar masuk awal tersedia dengan fi (tertakluk pada ketersediaan)
  • Fi daftar keluar lewat: USD55 (tertakluk kepada ketersediaan)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Cukai bandar raya dikenakan: USD 4.77 setiap penginapan semalam

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Umur minimum untuk daftar masuk semasa Cuti Musim Bunga adalah 18 tahun
  • Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik
  • Hartanah ini menerima kad kredit, kad debit dan wang tunai
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, sistem keselamatan, alat pertolongan cemas, dan lampu luar
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Untuk apa-apa soalan, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Hotel only accepts guests with minimum age of 18

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 12:00
Daftar keluar:
Sebelum 12:00
Polisi hotel belum tersedia.

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 12:00 - hingga 12:00
Bilik tersedia di Cancun Bay All Inclusive Hotel
132
Bilangan tingkat di Cancun Bay All Inclusive Hotel
3
Fasilitas lain di Cancun Bay All Inclusive Hotel
Kedai, Pakej lamaran romantik, Payung pantai, Tab panas, Kolam renang terbuka

Soalan lazim tentang Cancun Bay All Inclusive Hotel

Apa facilities yang tersedia di Cancun Bay All Inclusive Hotel?
Berikut facilities yang ada di Cancun Bay All Inclusive Hotel seperti Kolam Renang, Restoran, Meja Depan 24 jam, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Cancun Bay All Inclusive Hotel?
Masa check-in di Cancun Bay All Inclusive Hotel bermula dari 15:00 - 12:00 manakala masa check-out ialah pada Sebelum 12:00
Berapakah jumlah bintang yang dimiliki oleh Cancun Bay All Inclusive Hotel?
Cancun Bay All Inclusive Hotel ialah hotel bertaraf 3.5-bintang.
Berapakah bilangan tingkat di Cancun Bay All Inclusive Hotel?
Cancun Bay All Inclusive Hotel mempunyai 3 tingkat.
Berapakah jumlah bilik yang terdapat di Cancun Bay All Inclusive Hotel?
Jumlah keseluruhan bilik di Cancun Bay All Inclusive Hotel ialah 132.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Cancun Bay All Inclusive Hotel

Penilaian & Ulasan Keseluruhan Cancun Bay All Inclusive Hotel

Sumber lain (1,211)
7.6
Baik
Daripada 1,211 ulasan
Kebersihan

8.0

Keselesaan Bilik

8.0

Perkhidmatan dan Kemudahan

8.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Cancun Bay All Inclusive Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Cathy Ann
2.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Room, Food,Construction noise, Picures of the room and actuality is totally different
Luz
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Great resort. Second time here. Been to 9 other resorts in Riviera Maya and this one stands out. Beautiful property, plenty of pools and entertainment. The food is excellent, especially the lunch buffet by the main pool. Best we’ve had in Mexico. The beach is not the prettiest, but there’s a nice area for water-sports that is very calm. Highly recommend.
Read More
Kevin
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Nice small resort with
Guadalupe
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Me toco habitacion vista a la. Alberca no a la playa pero. Buena vista
Matheus
8.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Hotel modesto porém acolhedor
Matthew C
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Staff coned us into going to a different resort to have a timeshare presentation decided to change to the better resort and got charged for both resorts resulting in an extra $2000 spent on accommodations.
Gustavo Leonel
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Hermosa aventura de año nuevo en Cancun bay resort ALL INCLUSIVE El alojamiento y los servicios del hotel fueron perfectos, fue una experiencia All inclusive excelente. La fiesta de Año Nuevo fue genial, con show de musica mexicana, baile y DJ. La habitacion con vista al mar super comfortable, y la calidad abundancia y variedad de comidas de los diferentes sectores de comida y restaurante buffet fueron excelentes. Las piletas son espectaculares, tiene una interna y 3 externas. Grandes actividades de animación durante todo el día, muy divertidas y bien conducidas por Drisdey, Alicia y el Dj Iván. Recomendamos este hotel por calidad costo/beneficio y seguramente volveremos. Gracias a todo el team del Cancun bay resort!!!! Agradecimiento especial a los mozos Miguel del buffet restaurante Faisan, a Saul y Javier de la Piña, que nos mantuvieron hidratados con prosecco todo el día.
Read More
Lyle
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The rooms were clean but oddly adjoining other rooms. Therefore some amenities(hair dryer and safe) were shared with the adjoining room. The area is fairly noisy especially during holiday celebrations. A rave was positioned a block away and went on through the night and next morning. That kept the entire group I traveled with up all night. The worst part was the food! In order to eat at the hotel restaurants, you had to make a reservation at 8:30Am the day of and no one told us that. The restaurants are not all open every day. The buffet is open every day but serves the same food every day and calls it something different. I was very disappointed as I was looking forward to good Mexican food on this trip and did not get served any. The beach is beautiful and clean. The concierge is helpful and speaks English very well!
Read More
Robyn
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Clean friendly staff. Pool was very cold. Housekeeping came at end of the day which was not ideal. Drinks in room not always replaced daily unless ask. Had a nice time fur short vacation at small resort.
M C
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Lugar muito acolhedor, com funcionários muito solícitos. Comida variada e gostosa. Fácil acesso a transporte e passeios na região.
Julia
2.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

The place is really run down, like the worst motel you can imagine. There's a speaker blaring music all day in the pool area, which most of the windows face, so forget about relaxing in your room during the day. We turned around and left right away, willing to lose all the money -- it was that bad.
angie
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Everything was great, with the exception of the food. The buffet was disappointing. Other than that, this place is excellent.
Alexandru
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The resort had 2 main issues. (1) there was limited dining options... the main buffet had very limited selection of food & then dining. The reservation system for the select restaurant was not explained to us well. (2) The internet at hotel was horrible, 7MB download, and it only worked mostly inside our room...many common areas did not have working internet.
Read More
Emily
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Our room was not available, not surprised, they did however send us to an ocean view with only 1 bed, on the first night I fell because there was 3 steps down to bed and only took 2. Other than that the staff was very good. I wish the food was better at the Japanese restaurant. The service was aweful. The worse night we had there. All in all the main restaurant was the best and along with help they have it made our trip tolerable. Paty, main dining room and Ramon, italian were two highlights. The Italian was the best food we had along with omelattes daily and lots of fruit. The young lady with her new pup named Luna was very kind and helpful also at the front desk. I wish they had better wifi though, I also found out after getting there that my phone wouldn't work, even though I called and changed my plan to allow. The phone didn't work in our room and the desk man called the ride service to find out the pickup time for our trip to the airport. They keep everything very clean and the bar service was excellent!
Read More
Danyelle
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The beds were very hard. Times were restricted. Difficult to get restaurant reservations. We will not be returning. This place could be really nice with some TLC. No couch in the common area. No decorations through out. Shower head had to be replaced due to excessive buildup. Yeah not worth the price.
Wei
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Check in is smooth, beach is clean, food could be a little better
Chad
2.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

They gave away out second room, still waiting to hear back from Expedia, they said they would get ahold of the hotel and send me an email. I never got an email yet.
Brian
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

I’m giving this resort 2 stars mainly because most of the staff were kind, the lobby looked nice, and the property was clean. Unfortunately, that’s where the positives ended. The Cons There was no bottled water provided. If you wanted water at night, you had to go to the bar (if it was even open), get a glass of water, and carefully carry it back to your room without spilling it. The room was extremely outdated and very small. Several bruises from bumping the bed frame. Steps down to bedroom were slippery. The bed was very firm. The bedding was terrible — just a sheet — and we had to request a blanket. The shower looked like something out of a high school gym. For dinner, we were forced to use the buffet because restaurant reservations must be made by 8:30 AM and we didn't get to the hotel until 4PM. We arrived for dinner right when the buffet opened and none of the food was even warm. We tried chicken, beef, pork, potatoes — everything was room temperature, which made me afraid to eat. We had booked for 7 nights and left after the first night. No refund was given, but at that point I just needed to get out of there. During checkout, the employee didn’t ask why we were leaving early and didn’t seem to care at all. They also charge a $10 deposit if you need a second room key. and they consider Captain Morgan “top shelf” and charge additional fees for it, which was surprising. No Wi-Fi I do not recommend this hotel. Save your money and go somewhere else.
Read More
Nathan
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
6.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Food options were lacking. The beach was nice, rooms were dated and had a musky smell. Price is reflective upon that and the hotel worked for a place to sleep… kind of. The pillows and mattresses are very hard
Javier J
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Hotel bonito, muy limpio, el bufete también muy bueno, disfrute mucho la estancia
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lain-lain 4 Cancun Bay All Inclusive Hotel

Penafian

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Việt Nam (Tiếng Việt)
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Penilaian & Ulasan Keseluruhan Cancun Bay All Inclusive Hotel

Sumber lain (1,211)
7.6
Baik
Daripada 1,211 ulasan
Kebersihan

8.0

Keselesaan Bilik

8.0

Perkhidmatan dan Kemudahan

8.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Cancun Bay All Inclusive Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Cathy Ann
2.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Room, Food,Construction noise, Picures of the room and actuality is totally different
Luz
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Great resort. Second time here. Been to 9 other resorts in Riviera Maya and this one stands out. Beautiful property, plenty of pools and entertainment. The food is excellent, especially the lunch buffet by the main pool. Best we’ve had in Mexico. The beach is not the prettiest, but there’s a nice area for water-sports that is very calm. Highly recommend.
Read More
Kevin
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Nice small resort with
Guadalupe
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Me toco habitacion vista a la. Alberca no a la playa pero. Buena vista
Matheus
8.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Hotel modesto porém acolhedor
Matthew C
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Staff coned us into going to a different resort to have a timeshare presentation decided to change to the better resort and got charged for both resorts resulting in an extra $2000 spent on accommodations.
Gustavo Leonel
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Hermosa aventura de año nuevo en Cancun bay resort ALL INCLUSIVE El alojamiento y los servicios del hotel fueron perfectos, fue una experiencia All inclusive excelente. La fiesta de Año Nuevo fue genial, con show de musica mexicana, baile y DJ. La habitacion con vista al mar super comfortable, y la calidad abundancia y variedad de comidas de los diferentes sectores de comida y restaurante buffet fueron excelentes. Las piletas son espectaculares, tiene una interna y 3 externas. Grandes actividades de animación durante todo el día, muy divertidas y bien conducidas por Drisdey, Alicia y el Dj Iván. Recomendamos este hotel por calidad costo/beneficio y seguramente volveremos. Gracias a todo el team del Cancun bay resort!!!! Agradecimiento especial a los mozos Miguel del buffet restaurante Faisan, a Saul y Javier de la Piña, que nos mantuvieron hidratados con prosecco todo el día.
Read More
Lyle
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The rooms were clean but oddly adjoining other rooms. Therefore some amenities(hair dryer and safe) were shared with the adjoining room. The area is fairly noisy especially during holiday celebrations. A rave was positioned a block away and went on through the night and next morning. That kept the entire group I traveled with up all night. The worst part was the food! In order to eat at the hotel restaurants, you had to make a reservation at 8:30Am the day of and no one told us that. The restaurants are not all open every day. The buffet is open every day but serves the same food every day and calls it something different. I was very disappointed as I was looking forward to good Mexican food on this trip and did not get served any. The beach is beautiful and clean. The concierge is helpful and speaks English very well!
Read More
Robyn
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Clean friendly staff. Pool was very cold. Housekeeping came at end of the day which was not ideal. Drinks in room not always replaced daily unless ask. Had a nice time fur short vacation at small resort.
M C
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Lugar muito acolhedor, com funcionários muito solícitos. Comida variada e gostosa. Fácil acesso a transporte e passeios na região.
Julia
2.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

The place is really run down, like the worst motel you can imagine. There's a speaker blaring music all day in the pool area, which most of the windows face, so forget about relaxing in your room during the day. We turned around and left right away, willing to lose all the money -- it was that bad.
angie
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Everything was great, with the exception of the food. The buffet was disappointing. Other than that, this place is excellent.
Alexandru
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The resort had 2 main issues. (1) there was limited dining options... the main buffet had very limited selection of food & then dining. The reservation system for the select restaurant was not explained to us well. (2) The internet at hotel was horrible, 7MB download, and it only worked mostly inside our room...many common areas did not have working internet.
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Emily
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Our room was not available, not surprised, they did however send us to an ocean view with only 1 bed, on the first night I fell because there was 3 steps down to bed and only took 2. Other than that the staff was very good. I wish the food was better at the Japanese restaurant. The service was aweful. The worse night we had there. All in all the main restaurant was the best and along with help they have it made our trip tolerable. Paty, main dining room and Ramon, italian were two highlights. The Italian was the best food we had along with omelattes daily and lots of fruit. The young lady with her new pup named Luna was very kind and helpful also at the front desk. I wish they had better wifi though, I also found out after getting there that my phone wouldn't work, even though I called and changed my plan to allow. The phone didn't work in our room and the desk man called the ride service to find out the pickup time for our trip to the airport. They keep everything very clean and the bar service was excellent!
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Danyelle
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

The beds were very hard. Times were restricted. Difficult to get restaurant reservations. We will not be returning. This place could be really nice with some TLC. No couch in the common area. No decorations through out. Shower head had to be replaced due to excessive buildup. Yeah not worth the price.
Wei
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Check in is smooth, beach is clean, food could be a little better
Chad
2.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

They gave away out second room, still waiting to hear back from Expedia, they said they would get ahold of the hotel and send me an email. I never got an email yet.
Brian
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

I’m giving this resort 2 stars mainly because most of the staff were kind, the lobby looked nice, and the property was clean. Unfortunately, that’s where the positives ended. The Cons There was no bottled water provided. If you wanted water at night, you had to go to the bar (if it was even open), get a glass of water, and carefully carry it back to your room without spilling it. The room was extremely outdated and very small. Several bruises from bumping the bed frame. Steps down to bedroom were slippery. The bed was very firm. The bedding was terrible — just a sheet — and we had to request a blanket. The shower looked like something out of a high school gym. For dinner, we were forced to use the buffet because restaurant reservations must be made by 8:30 AM and we didn't get to the hotel until 4PM. We arrived for dinner right when the buffet opened and none of the food was even warm. We tried chicken, beef, pork, potatoes — everything was room temperature, which made me afraid to eat. We had booked for 7 nights and left after the first night. No refund was given, but at that point I just needed to get out of there. During checkout, the employee didn’t ask why we were leaving early and didn’t seem to care at all. They also charge a $10 deposit if you need a second room key. and they consider Captain Morgan “top shelf” and charge additional fees for it, which was surprising. No Wi-Fi I do not recommend this hotel. Save your money and go somewhere else.
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Nathan
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
6.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Food options were lacking. The beach was nice, rooms were dated and had a musky smell. Price is reflective upon that and the hotel worked for a place to sleep… kind of. The pillows and mattresses are very hard
Javier J
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Hotel bonito, muy limpio, el bufete también muy bueno, disfrute mucho la estancia
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