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Dreams Tulum Resort & Spa - All Inclusive

Resorts
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7.8
/10
Pleasant
1,002 reviews

What Guests Say About Their Stay

Randall Harvey

10.0
/ 10
Staff was friendly and excellent. Food was very good. Service was top notch.

Abel

10.0
/ 10
Very Very Friendly Staff! Rooms and All inclusive were Great! Splash Zone for kids was Great for our 2 Year old

Davon

10.0
/ 10
Beautiful property but it needs to have way more things to do on the property it’s super boring I’m so sorry but if u have shows or pool party’s and activities it’ll bring more ppl to the property
In the Area
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Carretera Chetumal Pto Juarez km 236.7, No. 1 Tankah Riviera Maya, Tulum, Estado de Quintana Roo, Mexico, 77780

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Dreams Tulum Resort & Spa - All Inclusive is a good choice when you are visiting Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Dreams Tulum Resort & Spa - All Inclusive

Carretera Chetumal Pto Juarez km 236.7, No. 1 Tankah Riviera Maya, Tulum, Estado de Quintana Roo, Mexico, 77780
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Lobby Dreams Tulum Resort & Spa - All Inclusive
Lobby 2 Dreams Tulum Resort & Spa - All Inclusive

Discover More About Dreams Tulum Resort & Spa - All Inclusive

Location


Staying at Dreams Tulum Resort & Spa - All Inclusive is a good choice when you are visiting Tulum.

About Dreams Tulum Resort & Spa - All Inclusive

From business event to corporate gathering, Dreams Tulum Resort & Spa - All Inclusive provides complete services and facilities that you and your colleagues need.

Dreams Tulum Resort & Spa - All Inclusive is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

This resort is an ideal choice for you, novice to professional golfers.

Have fun with various entertaining facilities for you and the whole family at Dreams Tulum Resort & Spa - All Inclusive, a wonderful accommodation for your family holiday.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Get precious and unforgettable moment during your stay at Dreams Tulum Resort & Spa - All Inclusive.

All facilities in Dreams Tulum Resort & Spa - All Inclusive

Bar, Cafe and Lounge Dreams Tulum Resort & Spa - All Inclusive
Bar, Cafe and Lounge
Swimming Pool Dreams Tulum Resort & Spa - All Inclusive
Swimming Pool
Entertainment Facility Dreams Tulum Resort & Spa - All Inclusive
Entertainment Facility
Fitness Center Dreams Tulum Resort & Spa - All Inclusive
Fitness Center
Functional Hall Dreams Tulum Resort & Spa - All Inclusive
Functional Hall

Things to Do

  • Outdoor pool
  • TV lounge
  • Garden
  • Beach towel
  • Library
  • Private beach
  • Barbecue
  • Beach umbrella
  • Spa
  • Health club
  • Sauna
  • Beach cabanas
  • Beach sun loungers
  • Pool sun loungers

Sports and Recreations

  • Fitness center
  • Game room
  • Tennis court
  • Beach volleyball
  • Diving
  • Snorkeling
  • Volleyball

Hotel Services

  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge
  • Laundry service

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Winery
  • Breakfast
  • Nightclub
  • Snack bar

General

  • Banquet
  • Terrace
  • Smoking area
  • Parking

Business Facilities

  • Conference center
  • Business facilities
  • Business facilities
  • Conference rooms

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Gift shop
  • Grocery

Public Facilities

  • Coffee shop
  • Elevator
  • Safety deposit box

Family-friendly Facilities

  • Kids club
  • Children pool

Accessibilty

  • Accessible parking
  • Accessible bathroom

Kids and Pets

  • Babysitting with surcharge
  • Children facilities

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Dreams Tulum Resort & Spa - All Inclusive

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Some water is reused through a grey water recycling system
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dreams Tulum Resort & Spa - All Inclusive
432
Number of floors in Dreams Tulum Resort & Spa - All Inclusive
3
Another facilities in Dreams Tulum Resort & Spa - All Inclusive
Outdoor pool, TV lounge, Garden, Beach towel, Library

Frequently asked question in Dreams Tulum Resort & Spa - All Inclusive

What are available facilities at Dreams Tulum Resort & Spa - All Inclusive?
There are top facilites at Dreams Tulum Resort & Spa - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Dreams Tulum Resort & Spa - All Inclusive?
The standard check-in time at Dreams Tulum Resort & Spa - All Inclusive is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Dreams Tulum Resort & Spa - All Inclusive provide breakfast?
Yes, Dreams Tulum Resort & Spa - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Dreams Tulum Resort & Spa - All Inclusive?
Dreams Tulum Resort & Spa - All Inclusive is a 4.5-star hotel.
How many floors does Dreams Tulum Resort & Spa - All Inclusive have?
Dreams Tulum Resort & Spa - All Inclusive has 3 floors.
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More Reviews from Other Guests in Dreams Tulum Resort & Spa - All Inclusive

7.8
Pleasant
From 1,002 reviews
Cleanliness

8.6

Room Comfort

7.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Dreams Tulum Resort & Spa - All Inclusive

Number of reviews per page
20
40
Top reviews
Ysmael
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent staff, attention and service. The beach is unusable, closed everyday, because of the Sargaso (algae).
CONCEICAO CASSOLI
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything is great!
Randall Harvey
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was friendly and excellent. Food was very good. Service was top notch.
Kyle
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

spa and service were great
Abel
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very Very Friendly Staff! Rooms and All inclusive were Great! Splash Zone for kids was Great for our 2 Year old
Davon
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful property but it needs to have way more things to do on the property it’s super boring I’m so sorry but if u have shows or pool party’s and activities it’ll bring more ppl to the property
Philip Robert
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All staff friendly and helpful
Ashleigh
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had a lovely stay at Dreams. The beds were super comfortable, it was quiet and the staff were really helpful.
Tony
icon-with Friends
with Friends
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Our experience at Dreams Resort Tulum was extremely disappointing. At checkout, the resort added a $200 charge for what they claimed were “bodily fluids” on the sheets, when in reality, it was simply makeup. When we questioned the charge, we were threatened with involving the authorities if we didn’t pay. We were traveling with a large group, and several of us were hit with the same $200 fee for various questionable reasons, which felt unfair and excessive. To make matters worse, from the very first day, we received early morning calls (as early as 8:00 AM) pressuring us to attend a timeshare presentation. The constant sales pitches followed us throughout the resort and made it difficult to relax and enjoy our vacation. Unfortunately, this experience left a very negative impression, and we will not be returning.
Read More
Dang Anh Huy
icon-with Friends
with Friends
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I would not come back to this resort. Food: - buffet has repeat food and nothing was really good. All dishes are just so so. The taste is plain ….half of the buffet are steamed, fried or grilled vegetables. The juice seemed like it was mixed with water. The fruit quality is bad most of the time, and there are not a lot of options. - Drink: you can feel they are using cheap ingredients - restaurants: french restaurant closes every other day. Italian restaurant showed it was opened on Thursday but when we came, they said it was closed. Seaside grill restaurant closes on weekends and Monday. Only Asian restaurants opens whole week but sushi restaurant doesn’t have a lot of seat, and one of asian restaurants charges extra $20. Rooms: old but clean however, resort was having construction next to my friend room in the middle of the week but did not inform them in advance. The sound was loud and from 9-5, when my friend asked they said there were no room to change and ask if my friend would like to change hotel. The resort kept sending us VIP package but honestly it sounds like scam.
Read More
Christie
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Edgar and Andrea all the staff are great Portofino had the best food seaside grill worst food. The cabana concierge was very good just wish the ocean had less Algea
Jerry
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything was good. The service was excellent. We were a little disappointed with all the seaweed and algae. By all in all the trip was very I relaxing which our intent!
John
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The Dreams Tulum and Spa was a wonderful place to celebrate my wife’s 66th birthday weekend. The staff went above and beyond to make this a very special extended weekend trip on multiple occasions. Don’t DREAM about it, just do it. 4.5 for sure.
JASMINE
icon-Family
Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Bed was uncomfortable- doesn’t look like what I saw on the website!
Alberto
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Wonderful room on the renovated area (preferred club), Alejandra, Laura with the Preferred Club concierge they were amazing and so attentive. At the Preferred beach club Santino and Benito were absolutely the best!
Diego F.
icon-with Children
with Children
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Las habitaciones no están listas a tiempo. Te la entregan hasta 1 hora y media después. Ir a cualquiera de sus restaurantes es un desastre. No tienen un sistema o plataforma automatizado, todo lo hacen manual. La hostes es la que te lleva a la mesa y deja desatendida la recepción de los restaurantes. Pésima coordinación en restaurantes. La comida estuvo bien, pero las porciones son muy pequeñas, parece que es un menú de degustación. No regresaría.
Read More
JAMES
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excelente volveremos
Julian
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Every thing was great
Jovanna Guardado
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was great
Teresa
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I've been to different resorts internationally.And this one was very impressive.I couldn't come up with anything to complain about 😉
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Dreams Tulum Resort & Spa - All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 1,002 reviews
Cleanliness

8.6

Room Comfort

7.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Dreams Tulum Resort & Spa - All Inclusive

Number of reviews per page
20
40
Top reviews
Ysmael
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent staff, attention and service. The beach is unusable, closed everyday, because of the Sargaso (algae).
CONCEICAO CASSOLI
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything is great!
Randall Harvey
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was friendly and excellent. Food was very good. Service was top notch.
Kyle
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

spa and service were great
Abel
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very Very Friendly Staff! Rooms and All inclusive were Great! Splash Zone for kids was Great for our 2 Year old
Davon
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful property but it needs to have way more things to do on the property it’s super boring I’m so sorry but if u have shows or pool party’s and activities it’ll bring more ppl to the property
Philip Robert
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All staff friendly and helpful
Ashleigh
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had a lovely stay at Dreams. The beds were super comfortable, it was quiet and the staff were really helpful.
Tony
icon-with Friends
with Friends
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Our experience at Dreams Resort Tulum was extremely disappointing. At checkout, the resort added a $200 charge for what they claimed were “bodily fluids” on the sheets, when in reality, it was simply makeup. When we questioned the charge, we were threatened with involving the authorities if we didn’t pay. We were traveling with a large group, and several of us were hit with the same $200 fee for various questionable reasons, which felt unfair and excessive. To make matters worse, from the very first day, we received early morning calls (as early as 8:00 AM) pressuring us to attend a timeshare presentation. The constant sales pitches followed us throughout the resort and made it difficult to relax and enjoy our vacation. Unfortunately, this experience left a very negative impression, and we will not be returning.
Read More
Dang Anh Huy
icon-with Friends
with Friends
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I would not come back to this resort. Food: - buffet has repeat food and nothing was really good. All dishes are just so so. The taste is plain ….half of the buffet are steamed, fried or grilled vegetables. The juice seemed like it was mixed with water. The fruit quality is bad most of the time, and there are not a lot of options. - Drink: you can feel they are using cheap ingredients - restaurants: french restaurant closes every other day. Italian restaurant showed it was opened on Thursday but when we came, they said it was closed. Seaside grill restaurant closes on weekends and Monday. Only Asian restaurants opens whole week but sushi restaurant doesn’t have a lot of seat, and one of asian restaurants charges extra $20. Rooms: old but clean however, resort was having construction next to my friend room in the middle of the week but did not inform them in advance. The sound was loud and from 9-5, when my friend asked they said there were no room to change and ask if my friend would like to change hotel. The resort kept sending us VIP package but honestly it sounds like scam.
Read More
Christie
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Edgar and Andrea all the staff are great Portofino had the best food seaside grill worst food. The cabana concierge was very good just wish the ocean had less Algea
Jerry
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything was good. The service was excellent. We were a little disappointed with all the seaweed and algae. By all in all the trip was very I relaxing which our intent!
John
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The Dreams Tulum and Spa was a wonderful place to celebrate my wife’s 66th birthday weekend. The staff went above and beyond to make this a very special extended weekend trip on multiple occasions. Don’t DREAM about it, just do it. 4.5 for sure.
JASMINE
icon-Family
Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Bed was uncomfortable- doesn’t look like what I saw on the website!
Alberto
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Wonderful room on the renovated area (preferred club), Alejandra, Laura with the Preferred Club concierge they were amazing and so attentive. At the Preferred beach club Santino and Benito were absolutely the best!
Diego F.
icon-with Children
with Children
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Las habitaciones no están listas a tiempo. Te la entregan hasta 1 hora y media después. Ir a cualquiera de sus restaurantes es un desastre. No tienen un sistema o plataforma automatizado, todo lo hacen manual. La hostes es la que te lleva a la mesa y deja desatendida la recepción de los restaurantes. Pésima coordinación en restaurantes. La comida estuvo bien, pero las porciones son muy pequeñas, parece que es un menú de degustación. No regresaría.
Read More
JAMES
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excelente volveremos
Julian
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Every thing was great
Jovanna Guardado
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was great
Teresa
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I've been to different resorts internationally.And this one was very impressive.I couldn't come up with anything to complain about 😉
Number of reviews per page
20
40