ดรีมส์ ทูลุม รีสอร์ท แอนด์ สปา - ออล อินคลูซีฟ

Room was great, very clean. Staff was amazing!

Friendly workers, and a lot of them

Great place overall. Food 8.5/10 if that food wasn’t too good. Rooms were okay clean but something sure enough bit us up in that bed.

Property was really nice and plenty if parking space.

Todo excelente

Rooms were clean, a little dated. Restaurants were good & staff at these restaurants were great. However our experience with the staff in the world cafe was hit & miss. The preferred club staff on the beach were amazing — saturnino, Marcos, Laura, Salvador, Guadalupe, all the staff were fabulous

Clean room good food staff was great

Everything was so good the room, staff,amenities and food too no complaints . Very good atmosphere

I had an amazing stay! The staff was very pleasant, friendly and showed you a great time. 100000/10 highly recommend. Very beautiful, private beach, nice, clean, spacious rooms. Food was delicious:)

The resort in general is great. The only negative issue I noticed is that for those who smoke there are only two places no very convenient. One is next to the lobby and the second one is behind the buffet restaurant and the security personnel are always asking guests to only smoke in those places. For people who smoke would be very nice to have more places close to the beach and close to the bars. Smokers are heavily discriminated. That is my opinion

The beach is great and the hotel is wonderful, Staff and amenities are high end

The options for dining and entertainment were excellent. The staff are very friendly and ready to help with anything. There are good options for excursions but you don’t need to leave the resort to have a great time.

The room was great, spacious and clean, bed very comfortable! All the staff was very friendly and helpful. The resort in general was amazing!

Dated, food can use work, our bed in 3119 needs to be replaced

Great staff Clean resort Good food

Rooms were spotless staff were ALL friendly and eager to help in any way. All very welcoming and super polite. Good was amazing and delicious. Loved our stay

The place is beautiful, the staff is great but the rooms need work. Bathroom and shower doors don’t close properly. At night I can hear my neighbors entire conversation. And I don’t know what would posses a company to reuse old chips at a Buffett but it really ruined breakfast for me. I really like chilaquiles, tried a couple times in case it was a one off. Nope. Gross tasting chips that have been clearly reused day after day. I am all for not wasting food if it’s still good. The food was over all mediocre. In a place like Mexico where food is so delicious and affordable I would not do an all inclusive again. The best food we had the whole trip was on our day trip to Chichen Itza and the Senote. Then at the airport when we were leaving. Although a truly beautiful location as a Mexican/American I would not go back. This place gave slight cruise vibes where they are often trying to upsell you. Not a fan.

We upgraded to a room with a swim out pool and our whole room smelled like milldew and all our belongings smell as well. We were disappointed in the food. The best meal we had was the club sandwich from room service.

The thing i didn't like the most was they put me in a room with a dysfunctional jacuzzi, why would you put someone in a room that pays good money for something that doesn't work and try to downgrade me to something smaller??? That doesn't even make sense, before you put someone in any of these rooms, you have to make sure everything is functional...But that wasn't professional in my book

Staff is great, friendly! Amenities are nice, food is good and coffee but most of the specialty restaurants are closed. There are few wedding a day so if you are not a part of a Wedding party it could be overwhelming.